Easy Fix Pro

Author: Olivia

  • Xbox Series X Controller Light: Here’s What You Need To Know

    Xbox Series X Controller Light: Here’s What You Need To Know

    Why is my Xbox Series S controller flashing and not connecting?

    Here are some of the reasons you may be experiencing issues with your Xbox Series S Controller

    • An issue with the battery
    • Not paired to the console correctly
    • Faulty/ damaged controller
    • The controller may not be within range
    • Drained battery

    Why does my Xbox series X controller keep blinking?

    If you are having issues with your Xbox Series X or S when it comes to connecting the controller you’re not alone. Here are some of the reasons why your controller keeps blinking and how to fix them with ease.

    Fix 1. Reset your console

    When your Xbox Series X controller appears to be having issues connecting to your console, we’d recommend resetting your controller. In order to do this, you need to do the following-

    1. Hold down the power button on the Xbox for 15 seconds
    2. Following on from this unplug the console from the power supply
    3. Make sure the controller is turned off
    4. Finally, remove the batteries and then re-add them again.

    Fix 2. Change the batteries

    Following on from this, if your console still does not work correctly, changing the batteries may fix your issue. As when your batteries are low you may notice the Xbox controller blinking. If you have standard AA batteries in your controller you replace these with more AA batteries. If you have purchased rechargeable batteries these will then need charging again.

    However, if you have a battery pack you can charge your controller at the same time as playing. Although Xbox does not provide a rechargeable battery for their controller, you can buy these online. To charge this you need to do is use a USB-C Cable.

    If you notice your controller flashing, plug in the USB-C Cable to your device and then allow your controller to charge.

    Fix 3. Controller not within range

    Sometimes your controller may not be in range, you may notice problems connecting your controller to the console. If the controller is not in range, the controller light will begin to flash. For example, if you go into a different soon, you may notice your controller starts to flash. If you walk back into the room with a console or stand closer to it, you may notice the flashing stops. To fix an out of range controller, simply walk closer to the console holding your controller until it reconnects itself.

    Fix 4. The firmware needs updating

    The final fix we’d recommend trying is to update your Xbox Series X or S controller firmware. This should be done automatically by your Xbox, if you are unsure how to update your controller, here’s how-

    1. Hold the Guide button on your Xbox
    2. Press the A button
    3. Then choose Update Controller

    If you are unsure as to whether your controller needs an update, here’s how to check manually-

    1. Choose Settings followed by Devices and Connections
    2. Select Accessories then Menu
    3. Next, choose Firmware version followed by Update Now.
    4. If there is an update available, follow the above steps in order to update your controller.

    Conclusion

    We hope you have found this guide helpful and have been able to navigate your way around Xbox Series X controller light. If for some reason your controller is still experiencing issues, we’d recommend getting in contact with Xbox, as you may have a faulty controller. You can reach out to their customer support here.

    However, if you are having other issues with your Xbox Controller, we’d recommend checking out these guides for further help:

  • Samsung Game Mode Won’t Turn Off: Here’s How To Resolve The Issue

    Samsung Game Mode Won’t Turn Off: Here’s How To Resolve The Issue

    If you are a gamer who uses a Samsung TV to play their games, it’s likely you will have used Game Mode at some point. Game Mode is used to reduce input lag, making your game less likely to freeze and run faster. However, Game Mode doesn’t come without its issues.

    With reported lagging, unresponsive TVs and flickering on the screen. If you are having any of these issues you may be wondering how to turn off Samsung Game Mode. Here’s how to fix Samsung Game Mode won’t turn off issue, to allow you to get back to gaming quickly.

    What is Samsung Game Mode?

    Samsung game mode won't turn off
    Photo by Ales Nesetril on Unsplash

    With models of Samsung TV from 2017 onwards game mode is automatically turned on when a console is plugged into one of the HDMI ports. The Smart TV is able to figure out what the device is and whether it requires Game Mode to be enabled.

    Game Mode exists on TVs to fix an issue called input lag. When you are playing your game and get ready to fight the bad guys, you raise your weapon and everything just freezes. Nightmare. With Game Mode enabled this issue should no longer occur.

    Samsung advises that when you put your game into Game Mode your TV bypasses two of the video signal processors in the TV. By doing this it cuts down the time your TV needs to process the game. Although this can sometimes impact the picture, it should reduce any lag between your gaming system and the TV.

    Samsung Game Mode won’t turn off

    Photo by Glenn Carstens-Peters on Unsplash

    Previously models of Samsung TVs required the game mode to be turned on. However, in newer models, Samsung Game mode is enabled when you use one of the HDMI ports on your TV to plug in a games console. Your TV should be able to read the device, then convert itself into game mode.

    Meaning that users who use models of TV from 2017 onwards will need to turn off game mode once their device is plugged in if they no longer want to use this.

    If you’re unsure of how to turn Samsung Game Mode off, we are here to help. Here are some easy-to-follow steps in order to turn the mode off (and on again in the future if you wish).

    2017-2021 models

    1. Press the home button on your Samsung remote control
    2. Choose settings
    3. Then scroll down to find the General tab, then press enter
    4. On this page, you should find Game Mode, select this and then choose off or on.

    2016 models

    Although Game Mode isn’t automatically enabled like it is on newer models. If you turn the setting on and no longer require this, here’s how to turn it off again:

    • Select Settings on your remote control
    • Then select picture followed by Special Viewing Mode
    • Finally, choose ‘off’ on Game Mode.

    Can I alter picture settings in Game Mode?

    Samsung game mode won't turn off
    Photo by Kelly Sikkema on Unsplash

    As stated above, you may notice a picture quality reduction in Game Mode, as the removal of the two processors, can change the color and quality of the image. Although you are unable to edit any of the settings during Game Mode as the way it works is to reduce the unnecessary processes.

    However, if you choose to take your TV out of game mode, but are still looking to improve the speed of your game on a Samsung TV, the following settings can help with this.

    • Dynamic contrast: Off
    • Black tone: Off
    • Flesh tone: O
    • Gamma: O
    • Motion lighting: Off
    • Smart LED: Off
    • Digital Clean View: Off

    How to fix Samsung game mode flickering

    Unfortunately, not all games consoles work how you’d expect with Game Mode. Some consoles such as Nintendo Switch, PS5, and Xbox One X can encounter issues with game mode. Users have reported that game mode flickers. Although this may be occasional for some users, others are experiencing this issue every time they attempt to play a game in this mode.

    If you find you are having issues with your Samsung TV flickering in Game Mode, here are some easy fixes to get your Game Mode working as it should be.

    Fix 1 – Update your TV’s firmware

    If you’re having issues with your TV in Game Mode, it could mean that you need to update the firmware in your TV. New hardware is developed over time to fix any bugs and glitches within the TV. Especially with new consoles arriving on the market. With consoles such as the Ps5 and OLED Nintendo Switch, the TV may require new hardware which will be rolled out over time.

    Here’s how to update your Samsung TV’s firmware:

    1. Open the settings menu on your TV
    2. Select support from the menu
    3. Choose software update
    4. Then pick update now

    If your TV advises software is up to date, please follow the next step for further help.

    Fix 2 – Try a different HDMI cable

    Although this may seem obvious, different lengths of HDMI cable can impact the quality of your game. If you are using a long HDMI cable it’s important to remember the data needs to travel further, therefore this may cause delays.

    Fix 3- Disable HDR setting

    High Dynamic Range (HDR) is a great addition to any new TV, which creates a richer and more vibrant picture. With more depth and lighting this can really optimize your TV experience. If you notice you’re having flickering issues, disabling the HDR setting for HDMI can help fix this. If you’re unsure how to do so, here’s how in a few easy steps:

    1. Head to Settings on your Samsung TV
    2. Then choose general then external device manager
    3. Select HDMI UHD Color then choose ‘off’

    Fix 4- Use another HDMI port

    Try a different HDMI slot in your TV, as you may be using one that is faulty or just needs a clean. To see if the port is the issue, switch to another and see if the same issue is still occurring.

    Conclusion

    Game Mode is a great addition to your gaming experience when it works correctly. However, when you are having issues it can become more of a hindrance than an advantage. Therefore we hope you have been able to resolve your Samsung game mode issues here today.

    For further console problems, you may find the following content helpful:

  • Unable To Comment On Reddit: Here’s How To Fix This Issue

    Unable To Comment On Reddit: Here’s How To Fix This Issue

    Are you a regular user of Reddit but have noticed an increase of bugs? You’re not alone. With Reddit being such a popular site, it can experience issues, such as Reddit going down, being unable to comment, or being unable to upvote a post.

    Based on Reddit being highly reliant on comments from the communities of its subreddits, left being unable to interact with content causes issues. With many users believing they’ve been shadowbanned or completely blocked from a subreddit, which is the majority of cases this isn’t true.

    Therefore, we have looked into this issue and have some easy troubleshooting techniques in order for you to be able to comment on Reddit once again.

    Why am I unable to comment on Reddit?

    Unable to comment on Reddit
    Photo by Brett Jordan on Unsplash

    There are a variety of reasons you may not be able to comment on Reddit, if you find yourself experiencing issues with Reddit, here are some of the common reasons you may not be able to comment:

    • Your account has been banned
    • Reddit is down
    • You’ve been removed from the Subreddit
    • You need to update your app

    Here’s how to fix the Reddit comment error

    Unable to comment on Reddit
    @Mehaniq via Twenty20

    If you find yourself unable to comment on Reddit, here are some of the key issues and how to troubleshoot them with ease. To allow you to be able to comment on Reddit again quickly:

    Is Reddit is down?

    To find out whether Reddit is down, the Down Detector is a great indicator as to whether a site is having issues. If you notice a high number of reports in recent days, it is likely that this is down. However, if this does not appear to be an issue, it is worth looking into our other troubleshooting techniques.

    Limit how many comments you make

    If you comment on various subreddits or threads in a short period of time this may be flagged as spam. When you are flagged for spam, then you may not be able to comment again for some time. You are usually warned of this, however, sometimes this isn’t advised.

    Your app needs updating

    If your Reddit app is outdating, this can stop you from commenting. Especially if the commenting error is a bug. By updating your app, you are removing any bugs which may have been resolved in a new update. Here’s how to update your Reddit app:

    1. Head to the App Store / Google Play Store
    2. Search Reddit at the top
    3. You should see the word ‘update’ or similar
    4. Allow a few minutes for this to update

    Try using the web browser version

    Most Reddit users prefer the app over the web browser, however, if you are having commenting issues on the app, it is worth trying on the desktop. If you are able to post comments via the desktop, then the issue is with the app. However, if you are still experiencing issues with commenting, this is likely an issue with Reddit.

    Disable your VPN

    Although VPNs are great for disguising your location and keeping your information private, occasionally using them can impact Reddit.

    There are a few ways in which your VPN could be impacting Reddit, these include:

    • Reddit may be banned in the country you are trying to connect to.
    • The site bans IPs from the VPN provider
    • Your VPN keeps dropping out

    In order to fix any of these issues disconnecting from your VPN may be able to resolve the error.

    However, if you are still encountering these issues after disabling your VPN, keep reading to find out further troubleshooting fixes.

    Clear your Reddit cache

    Clearing your Reddit cache can be beneficial to help with the removal of temporary data. A Cache exists to keep data from previous visits to a site to make it load faster and be more efficient. However, these can also hold a lot of data and slow down an app or website. This also applies to bugs, if there is a bug with an app, this is likely to be stored.

    How to clear Reddit cache on iPhone

    If you are using an iPhone and want to find out how to clear the Reddit cache, here’s how to do so in 5 easy steps:

    1. Head on to settings
    2. Select ‘General’ then find ‘iPhone Storage’
    3. Search for the app you want to find e.g. Reddit
    4. Then tap ‘Offload App’, this will remove the app from your device
    5. Finally, redownload the app and the cache will be cleared.

    Clear your cache on an Android device

    When using an Android device clearing the cache is a different process to an iPhone. If you’re unsure how to clear your Android cache, here’s how to do so with ease:

    1. Open your Settings and select ‘Storage’
    2. In the list pick ‘Other Apps’ which will provide you with a list of apps on your device
    3. Search for Reddit, and select it.
    4. Then click clear storage

    Although this may slow down websites in the short term. You will acquire more storage space, and allow the apps to get refreshed.

    Can I comment on an archived post on Reddit?

    Unfortunately once the post has been archived you can not comment on this or vote on any existing comments. The thread can be archived by the original poster, moderators on the subreddit, or have been removed altogether. Usually, a post closes comments after 6 months, however, it can be longer or shorter depending on the moderators in the Subreddit.

    If you notice you are having a similar issue to a previous thread, open a new one to start the conversation, especially if the thread is fairly old.

    Conclusion

    Reddit is a great social news tool that is ideal for those who enjoy forum-style communication. However, if you are having issues with Reddit after following our troubleshooting tips, we’d recommend using an alternative web browser to the one previously tested on.

    Are you having a different issue with Reddit? Here’s how to fix this with ease:

  • Virgin Media Booster Not Working: Get A Fast Signal With This Guide

    Virgin Media Booster Not Working: Get A Fast Signal With This Guide

    Finding your Virgin media booster not working, especially when you are paying for fast speeds and are not getting them can be very frustrating.

    When you are in a different room to the router the WiFi should still work however, this isn’t always the case.

    Therefore Virgin media provides a Booster to their customers in order to get the internet moving around the house even in black spots.

    Unfortunately, even when you’ve set this up they may not work correctly, there could be issues with pairing, flashing lights on the device, or the placement of your Booster. Although these issues are also frustrating, luckily they all have fixes. Therefore we have broken down the Virgin Media Booster not working down into some easy troubleshooting fixes. Once you have these issues resolved your Booster should work as expected.

    Why is my Virgin Media Booster not Working

    Virgin Media Booster not Working
    Photo by Stephen Phillips via Unsplash

    If you are left wondering why your Virgin Media booster is not working, here are some of the possible reasons why you are having trouble.

    • The booster is plugged into an extension
    • Your router is down
    • The device hasn’t been installed correctly
    • The wifi booster is overheating

    How to fix Virgin Media Booster not Working

    If you find your Virgin Media booster isn’t working as it should be, here are some troubleshooting methods to try.

    Fix 1. Turn off the power to your booster

    In order to fully reboot your booster, you need to unplug it from the mains, allow 30 seconds, and then plug it back in. Once you have done this it may take a few minutes to reboot. Please allow this time to pass before trying to use it again or you may get a further error.

    Fix 2. Try a different socket

    Although this may sound obvious, trying a different socket in the room may fix your issue. If your socket is faulty, or not in an open space, it may not be able to get the same signal strength as it would elsewhere.

    Fix 3. Plug into the mains only

    Using an extension cord to plug your booster into, can cause the booster not to function to its full potential. This is due to the power having to go through a further device in order to reach the mains. Whereas if your booster is plugged straight into the mains it doesn’t have to travel so far.

    Fix 4. Pair your router and booster again

    If you’re unable to get any WiFi to your booster, it’s worth setting them up again. By doing this, you are able to reset the connection. Here’s how to do this with ease:

    1. Plug the Booster into a mains socket near to your hub, make sure this is the mains as opposed to an extension or similar
    2. The power light should switch on and start flashing
    3. Next, hold the WPS button on the booster and hold for 10 seconds, then release
    4. The wireless and power lights should start to blink
    5. Next, hold the WPS Virgin Media button on your hub until the light starts blinking, this will copy the details from the hub to the booster
    6. When this stops blinking and goes off the copying process is complete, the power light will stay on.
    7. Provide 10 minutes for it to do any required updates.
    8. Finally, move this Booster to an alternative location where you want to set this up.

    Fix 5. Factory reset the booster

    If you’ve set up your boosters following the above instructions but are still getting nowhere, the next step would be to factory reset the booster. In order to do this, you will require a pin or similar. To use this, press the reset button on the side of your booster. This will then be refreshed. However, this step will now require you to reset it up again using the steps in Fix 4.

    Fix 6. Check your service status

    If none of the above fixes have worked for your WiFi booster, we’d recommend checking your Service Status to find out if you are having any issues with Broadband. On the Service Status page, you can run tests on your kit e.g. your Booster, check for local outages, and even arrange a new kit if needs be.

    What do the lights on my WiFi booster mean?

    It is normal for your WiFi booster to have white lights on. This is expected when the power is on, when updates are being done or when setting it up for the first time. However, if your lights are a different colour something may be erroring on your device. Here’s what the other colored lights on your device mean.

    Flashing red light on the device

    If your connection light is flashing red whilst your power light is solid white this means the device is ready to be paired, this may take up to 2 minutes.  However, if you notice this does not change or the red light goes solid rather than flashing, this means the device did not pair correctly. Unfortunately, this means you will need to manually reset your Boosters.

    Amber light on WiFi booster pod

    This light will only appear when connecting a second pod. The connection lights will appear orange on both devices, before eventually flashing green.

    Are the Booster pods free?

    Virgin Media advises these Booster pods come at a charge of £5 per month. However, if you have the Ultimate Oomph or Gig1 Fibre Broadband package then these will be included.

    Do my Boosters need fitting by a professional?

    These Boosters are easy to set up at home, simply plug them in and they should connect. However, if you’re having further issues with this, please use our troubleshooting guide above in order to get this fixed for you.

    Conclusion

    We hope these troubleshooting techniques have resolved any issues you are having with your Virgin Media Booster. However, if you are still unable to get your booster to work, contact Virgin Media via live chat or email regarding this as they may have sent out a faulty device. If this is the case unfortunately you will be unable to fix this yourself.

    If you are having other WiFi issues, you may find these guides useful:

  • Google Home Mini Lights: What Do They Mean?

    Google Home Mini Lights: What Do They Mean?

    The Google Home Mini is an excellent device to have in your home. It’s ideal for listening to music, finding out answers to questions, and even controlling electronics in your home. However, Google is also known for its various problems such as being unable to connect.

    As the Google Home Mini doesn’t have a digital face with error messages on, understanding your Google Home via the lights it shows is the only way to resolve the issue on your device.

    Although there are a lot of different Google Home Mini Lights, it’s about understanding what the colored light is for and if it is part of a sequence. If you are trying to understand what the lights on your Home Mini mean, we have the answers.

    If you are currently stuck trying to fix your Google Home Mini, we have a breakdown of the lights on your device, what they mean and how to fix them with ease.

    What do the lights on my Google Home mean?

    Google Home Mini Lights
    Photo by Dan Farrell on Unsplash

    The lights on your Google Home Mini can mean various things, these are some of the common reasons you may see different lights on your Mini:

    • The device is starting up
    • Google is thinking
    • Your microphone is off
    • You are not connected to the internet
    • The Home Mini needs setting up again

    Understanding Google Home Mini lights

    In order to fix your Google Home, you need to understand what the lights mean. Once you have an understanding of what each color is, you will find troubleshooting this device a lot easier. Whether you’ve noticed a flashing light, different colors, or no lights at all, here’s a list of what each of the Google Home lights means.

    What do the Google Home Mini Lights mean?

    @sibuet via Twenty20

    Here is a breakdown of what each of the colored lights means and how to fix them.

    White lights

    The most common color light on a Google Mini is white, as this light is used for a lot of different things. However, depending on how many lights and the pattern of the sequence will vary on what they mean.

    4 white lights:

    This appears you’ve said ‘Hey Google’ and the device is waiting for a question

    4 white lights then fade:

    When you speak to Google but the command isn’t understood, if you still need an answer, ask again

    White lights run from left to right:

    Your Google assistant is thinking

    White lights continuously pulse:

    Google is providing a response to your question/request

    White lights flash twice and then fade:

    Google understands your request, but it doesn’t require a response such as changing the song.

    All the colors – Red, Blue, Orange and Green

    Google Home Mini Lights
    @sibuet via Twenty20

    All of the colors (red, blue, orange, and green) at one time on your Google Mini just advises that your speaker is booting up. Allow it time to do this, once these lights are gone you should be able to use your speaker.

    These lights will move from left to right and are nothing to worry about.

    Orange lights

    When your Google Home presents 4 orange lights, this means the microphone is turned off. Therefore Google can’t detect any requests or respond. If you turned this off in error, not to worry it’s easy enough to turn back on.

    • Next to the power cable, there should be a raised button
    • Slide this across and you should be greeted with ‘your microphone is on’, vice versa if you are turning the mic off.

    If your Google Home Mini starts having orange lights that are going up one by one, it means you need to factory reset the device. We have broken this down into easy steps in order to make resetting your Google Home easier.

    Here’s how to factory reset your device:

    1. Switch the mic off on your Google Home via using the slider, the lights will turn orange
    2. Press and hold the center of the Mini where the lights are
    3. After 5 seconds the device will begin to factory reset
    4. Keep holding for a further 10 seconds or until a sound confirms the device reset.
    5. Once this is done you will be greeted with a device that acts like it is new, so you will need to go through the setup process again.

    Red lights

    As with most devices, red lights on a Google Home Mini are due to an error. On the Google Home Mini, you will see 2 solid red lights when there is an issue. This error usually occurs when something happens during an update.

    If your device is experiencing the two solid red lights, here’s how to fix this issue:

    1. Use the cable which came is in the box as opposed to alternative cable
    2. Plug your Google Home Mini into the wall socket
    3. Then unplug the device
    4. Wait 10 minutes, then plug it back in.
    5. Allow the device time to start up
    6. If the error happens again repeat the above steps

    Blue lights

    If you notice 4 blue lights on your Google Home Mini, this means your Google Mini is verifying the device. If you notice the blue lights haven’t gone away after 10 minutes, then you will need to factory reset your Google Home Mini.

    Useful Google Home Mini Commands

    Google also has a range of touch commands, although the majority of them can be done via voice. Here are some commands that can be done via touch:

    Stop and start

    Without speaking to Google you can stop and start media, via tapping the middle of your Google Home Mini, these commands include:

    • Play, pause and stop your music
    • End a call
    • Stop a ringing alarm or timer

    Volume commands

    The volume on your Google Home Mini can also be changed via touching the device.

    • To turn the volume up tap the right side of the speaker, you can do this up to 10 times for max volume
    • To turn the Google Home Mini down press the left side of the speaker, this can be pressed 10 times to mute. When muting your sound, this won’t mute the Google Assistant. This can only be done via the button on the back of the device.

    Power

    In order to turn off the power of your device, you need to unplug your device. You will be unable to turn it off completely without doing this.

    Conclusion

    Although the Google Home Mini lights can be confusing to understand. Especially when you are having issues with the device not working. We hope this guide has resolved any questions you may have with regards to the lights on your Google Mini. But if you find yourself unable to fix the error, it may be worth returning the device to Google as it could be faulty.

    If your Google Home Mini isn’t functioning correctly and you are unsure what the error is, here are some troubleshooting guides to help resolve this issue:

  • Avast Free Antivirus White Screen Error: Here’s How To Fix The Crash

    Avast Free Antivirus White Screen Error: Here’s How To Fix The Crash

    Getting a new piece of technology is always exciting, especially a new laptop. When you first get on the laptop it is tempting to go browse the internet right away. However, first things first, you need to download some Antivirus software.

    There are plenty of paid-for options on the web or you can even get them from your local technology store. But you can also get free antivirus which helps to protect your computer. With Avast being the front runner in free antivirus software. However, what about when you go to download Avast but are greeted with a white screen error when installed?

    Here’s how to fix this common issue, so you will be able to use your device instead of looking at a white screen.

    Avast Free Antivirus White Screen Error

    Avast Free Antivirus White Screen Error

    The Avast Free Antivirus White Screen Error has been an issue that has been reported by several Avast users who have tried to download the software.

    If you are getting a white screen on avast when trying to install or open the antivirus, it is likely it will be followed by one of these error messages:

    • Sorry we’ve crashed
    • Sorry, our screen didn’t load
    • Well, this is embarrassing

    You could be getting one of these error codes for a number of reasons.

    Why am I getting this error?

    Avast Free Antivirus White Screen Error
    @JulieK via Twenty20

    Here are some of the reasons you may be getting this error when trying to use Avast.

    • The software isn’t installed correctly
    • Your software is outdated
    • The program crashed through the install process
    • The internet connection is down

    If you are unsure of how to remove programs from your Mac, here’s how to remove Avast from your Apple device.

    How to fix the white screen error

    When attempting to fix the white screen error you may be unsure of what you need to do, therefore we have created an easy step-by-step guide in order for you to fix your free Antivirus.

    Fix 1. Update Avast

    First things first, find out if your Avast needs updating. Usually, this would be done inside of a program, however, as Avast isn’t opening we have an alternative method to open Avast, here’s how to update Avast when the program won’t load.

    1. Make sure Avast is closed down, even the little white screen, you can do this from your taskbar. If you right-click, you will get the option to close it. Alternatively use Control, Alt, and Delete to open up the taskbar and close it from there.
    2. Head back to your toolbar and on the right hand of the screen you will see ‘^’, click that and then you will see some small icons
    3. Find the orange icon with 3 lines and then right-click
    4. Choose update > program > then it will advise you of any updates that are required
    5. Click yes to these and allow your PC to update Avast, once this is done you will be required to restart your PC.

    Fix 2. Manually Update your PC

    If the above doesn’t fix your issue, next we’d recommend you update your PC, if you’re unsure on how to do this, do not worry as we have broken this down into 5 easy steps for you.

    1. Click the start button (which looks like the windows logo) in the bottom left corner.
    2. Next, choose the settings cog on the bottom left, a separate window should then pop up
    3. Choose Update & Security
    4. Then select  ‘Check for updates’ which will then provide you with any available updates.
    5. If there are none available your PC will advise of this. However, if there are go ahead and update. This may take a little while so be sure to have some time before doing this.

    Fix 3. Turn off your VPN

    If you use a VPN or similar when using your computer. You may encounter errors with your antivirus due to your VPN. Turning this off temporarily should allow for Avast to download correctly.

    Fix 4. Uninstall Avast from your PC

    After trying the above methods, next, we’d recommend uninstalling Avast and then reinstalling it again. If you’re unsure of how to uninstall the program from your PC, here’s how to do so:

    1. Head to the Windows start button in the bottom left of the screen
    2. Use the search bar type in the control panel and click on the program.
    3. Click Programs > Uninstall a program
    4. Use the search bar at the top of the page to find ‘Avast Free antivirus’
    5. Right-click this, then choose to uninstall, next a pop-up will ask if you want to uninstall, click yes.
    6. A further pop-up will say are you ready to uninstall? Then click the words uninstall then Windows will remove the files for you.

    Please note this may take some time, depending on how big the file is.

    Fix 5. Delete all of the Avast files

    Once your Avast software has been removed, search your files for other Avast folders, including the registry items from Avast. You can search within your files to make sure all files associated with the program are gone.

    By doing the uninstall via Windows the files should hopefully already be gone, however, it’s worth having a look.

    Fix 6. Reinstall Avast

    Once you’ve uninstalled Avast, you then need to go ahead and reinstall it. You can do this from Avast directly, by clicking ‘free download’ in the top right-hand corner. Once you have downloaded this, follow the setup steps by clicking on the downloaded file.

    After the file has been downloaded again, try to open this and see if the issues still occur.

    Conclusion

    We hope these troubleshooting techniques have been helpful when trying to fix the Avast Free antivirus White Screen Error. As we understand getting your antivirus back up and running again is crucial to running your computer safely.

    However, if you are still experiencing issues with the free Antivirus software, try to install the original Avast One which is an alternative free Antivirus provided by Avast.

    • If your issue is regarding the removal McCafee from your device, here’s a post that you may find useful.
  • Google Home Mini Keeps Saying Something Went Wrong: A Guide To Fix

    Google Home Mini Keeps Saying Something Went Wrong: A Guide To Fix

    If you own a Google Mini, you’re likely to have heard Google Home Mini keep saying something went wrong. Even when you’re not in the room. This glitch is becoming more widespread, with the users of the Mini wondering what has happened to their device.

    The weirdest part of it is that your Google Home often says something went wrong when it hasn’t even been spoken to. Some users believe the issue is due to Google mishearing someone and believing it heard “Hey Google!”. Others advise it is due to traffic or other loud sounds.

    Therefore we’ve decided to take a look into why Google Home Mini keeps saying something went wrong and how to fix it. Whether it’s a new model or an older one, we expect these troubleshooting techniques to be successful.

    Google Home Mini Keeps Saying Something Went Wrong

    Google Home Mini Keeps Saying Something Went Wrong
    Photo by Thomas Kolnowski on Unsplash

     

    If you use Google Home, you are probably aware of the error message that says “something went wrong”. Some reasons your device may do this is due to:

    • Internet dropouts
    • A programme crash
    • Your music is being played on another device
    • The google home app isn’t updated

    How to fix Google Home Mini issues

    Google Home Mini Keeps Saying Something Went Wrong
    Photo by Thomas Kolnowski on Unsplash

    If your Google Home mini is experiencing the ‘something went wrong error’, we have some quick and easy troubleshooting tips to get your Mini back in order.

    Fix 1. Reboot your Google Mini

    Although this may seem like an obvious fix, rebooting your Google Mini can actually help to resolve a lot of issues. Especially when your device has become disconnected from the internet. To reboot your Google Mini all you need to do is unplug the device from the power, wait a few minutes, plug it back in and then allow another few minutes for it to start up.

    You will know when your device is ready as it will say ‘I’m your Google assistant’. When this happens you will have to set up your device via the Google Home app. Treat it like it is a whole new device. This allows you to then reconnect and see if your issue has been resolved.

    Fix 2. Reset your device your Google Home Mini

    If rebooting your device didn’t work, next we’d recommend resetting the device, here are the steps in order to do this:

    1. Press and hold the small button underneath the device for 20 seconds
    2. After this time you will hear a tone, which advises the device is now resetting
    3. Remove your finger and follow your device to restart
    4. Once this has been set up, you may need to reset your device in the Google Home app, however, this issue is fairly straightforward.

    However, if this method was not successful, we’d advise checking out our next easy fix.

    Fix 3. Change Google Assistant language

    Next, we’d recommend changing the language of your Google Assistant. Obviously, you will want to use a language you understand. If you are English speaking and your Google device struggles to understand you, this is an ideal way to fix this.

    Within your Google Home Mini, there are many variations of language variations. From American English to British English and even different parts of the UK such as Irish. If you’re unsure how on how to change these settings, here’s how to do so:

    1. Open the Google Home app
    2. Select your picture in the top right-hand corner
    3. Choose Assistant settings
    4. Followed by Assistant voice
    5. Then choose your language from a drop-down
    6. If you use more than one language you can select a second one below.

    Fix 4. Check your internet speed

    If you are so far not having any success with fixing the issue at hand, we’d recommend turning your attention to your internet connection. As your Google Home Mini does require a strong internet connection in order for it to work.

    Before rebooting your router, it’s worth seeing if the internet connection is a problem first. You can do this by using a Speed Test site. By allowing the site to run a quick test on your connection, you will be able to find out how strong your connection is.

    For download speed, the higher the number the better, but the will vary depending on your package. Find your maximum speeds from your Broadband provider and decide whether this is high enough. However, if you notice you are not getting good speeds, we’d recommend rebooting your router.

    How to reboot your router

    If the above hasn’t been successful, we’d next advise you to reboot your router. If you are unsure of to do this, here’s how:

    1. Unplug your router at the wall
    2. Allow the router to switch off completely
    3. Wait 3 minutes
    4. Plug the router back in
    5. Allow a further 5 minutes for the router to be up and running again.

    You can then retest your speed and see if this is any better.

    Fix 5. Update the Google Home app

    Another simple fix is to update the Google Home app, as the device is run through the app primarily. In order to make sure you are running the latest version of the app, head to the Google Play Store or the App Store. Search ‘Google Home’ then if there is a button to press update, click this and allow your app to update.

    Then attempt to use your Google Device again.

    Fix 6. Clear the Google Home app cache

    If are still unable to fix the Google Home Mini Keeps Saying Something Went Wrong Error, next we’d recommend removing any cached data. The cache simply holds all of the old versions of app data. Including bugs and other issues which may stop the app from running correctly. To delete your Google Home App Cache on iPhone, here’s how:

    • Close your Google Home app, and make sure you’ve removed it from your carousel
    • Head to settings > Choose Apple ID
    • Next choose iCloud, then Manage Storage
    • Scroll down to find the Google Home app
    • Click this then choose delete data
    • This will delete any data for the Google Home app in the iPhone and also the cloud.

    To clear the Google Home app cache on Android devices:

    • Head on to Apps > Settings > Applications > Application Manager
    • Tap Google Home app
    • Then choose Storage
    • Tap clear cache, then click clear data
    • Finally, tap ok and your Google Home data should be removed.

    Fix 7. Delete Google Home voice data

    If clearing the cache of your Google Home app hasn’t been successful, we’d recommend deleting the stored Google Home voice data. If you are unsure of how to do this, we have broken this down into easy to follow steps:

    1. Launch your Google Home app
    2. Select your image in the top right-hand corner
    3. Next, click ‘My Activity’ and choose ‘Saving activity’
    4. You can choose to then turn off any save data including saving audio, web and app activity
    5. Then click ‘close’
    6. You can then scroll down to the search bar which says ‘Search your activity’
    7. Under the option, you will see delete with a drop-down. You can then select, a time period.
    8. Alternatively, go to Auto-delete and choose when you’d like data to be deleted, e.g. 3 months, 18 months etc

    Once this has been completed all of your Google Home voice data should have been removed.

    After removing save data, close the app and then reopen it before attempting to speak to Google again.

    Conclusion

    We hope these tips have been successful when trying to fix the issue when your Google home mini keeps saying something went wrong.

    However, we hope this won’t be necessary if these fixes do not work, we’d recommend contacting customer service. The error may be due to a defective device, therefore will be unable to be fixed via troubleshooting. If you’re looking to contact Google Support, you can do so here.

    If you are having issues with other programs not working, you may find these posts helpful:

  • Google Mini Won’t Connect: How To Fix This Connection Error

    Google Mini Won’t Connect: How To Fix This Connection Error

    Smart devices such as the Google Mini and the Amazon Alexa are great to have in your home. But these devices can be temperamental and prone to dropouts. However, when your smart devices disconnect and you are unable to reconnect them this can frustrating.

    As Google Home requires an internet connection to work, when it doesn’t have this, you will experience issues with your assistant.

    Therefore we have compiled a list of easy fixes to help you fix your Google Mini and get it connected once again.

    Why won’t my Google Mini connect?

    Google Mini Won't Connect
    Photo by Davide Boscolo on Unsplash

    If your Google Mini won’t connect, there are numerous causes for this. Including the following:

    • Your internet connection is not stable
    • You’re too far away from the router
    • Your app is out of date
    • The software in the mini is outdated

    What are the signs your Google Mini is having issues?

    Although there are many signs that your Google Mini is having issues, here are some of the most common issues.

    • You regularly hear your Mini say ‘something went wrong, try again’
    • Your music cuts out frequently
    • You are unable to find the device
    • There are lights appearing on the device without you speaking to it

    How to fix Google Home Mini won’t connect

    Google Home Mini
    Photo by Kevin Bhagat on Unsplash

    Regardless of what your issue is with the Google Mini, getting it to connect is important as without this you will be unable to use it. Therefore we have some easy fixes to allow you to use your Google Mini once again.

    Fix 1. Restart your Google Home Mini

    Have you tried turning it off and on again? This tends to be the most common solution to many problems with technology. Although it seems simple, it can be an effective fix for a lot of tech problems. If you’re unsure of how to restart your Google Home Mini, here’s how:

    1. Switch off your phone completely
    2. Next disconnect your Google Home Mini from the power, e.g. unplugging it at the wall or taking the wire out
    3. Leave your Google Mini turned off for 5 minutes
    4. Turn your phone back on
    5. Next replug the Google Home Mini, allow time for this to start back up properly
    6. Retry the Google Home Mini set up.

    However, if this fix was not successful, you do not worry as we have plenty of other easy fixes.

    Fix 2. Switch between 2.4GHz and 5GHz

    It is likely that if you have a dual broadband router then you will be able to switch between two channels, 2.5GHz and 5GHz. Your devices will only connect to one at a time, but depending on what has a stronger signal and what the device supports. If you have an older model of phone it is likely your phone will only be able to use 2.4GHz therefore this method won’t be effective.

    However, if you are using a device that allows a switch between the two doing this can help to reset the connection to the Google Home device. Your Google Home is set to mirror what your smart device is doing.

    If you are already on 5GHz try switching to 2.4GHz, if you’re unsure how here are some easy steps to do so:

    1. Head to Settings on your phone
    2. Followed by Wifi then select your Wifi name – and mostly likely 2.5GHz
    3. Choose the network ending in 5GHz instead (however, if this doesn’t come up it’s likely that your device does not support this)
    4. Connect to this, allow your Google Home some time to switch and then try to speak to your Google Home again.

    Fix 3. Make sure your Google Mini app is up to date

    Although this seems obvious if you don’t have your phone or tablet set to auto-update you may miss updates for apps, without even knowing. If you’re unsure of how to update your apps here’s how:

    1. Head to the Play Store or the App Store on your device
    2. Search for ‘Google Home’ then next to the app it should say ‘update’ if one is required
    3. After pressing update allow your phone time to update
    4. Once updated, try to speak to your Google Home and see if there is any communication

    Fix 4. Unplugging the Google Home fix

    The unplug method can be a successful method, but it does require patience and a little bit of time. The way in which this method works is:

    • Unplugging your Google Home Mini from the wall
    • Plug it back in and wait for the lights to come on as it starts up
    • Then unplug it again, repeat this a further 10 times (be sure to count how many times you’ve done this)
    • On the 11th plugin, allow your device to load up as before, once loaded, follow with ‘Hey Google’
    • Your Google Home will then advise you to set it up from the Google Home app, although this may seem annoying, it usually fixes the device.

    However, if this method does not work for you, we’d recommend following our next fixes.

    Fix 5. Move your Google Mini closer to your router

    Although the Google Mini is supposed to work from a distance, users have found that moving the device closer to the router does help with your connection dropouts. Plug your speaker in near your router and see if this makes a difference. If you find it does, it was likely that your device was too far away from the router, therefore struggling to keep a strong and stable connection.

    Fix 6. Try manually connecting to the device hotspot

    The next method on our list is to manually connect to the device hotspot, if you’re unsure how to do this, not to worry as we have broken this down into easy steps. Here’s how to manually connect to the device hotspot.

    1. Go to your Wifi settings on your mobile/tablet
    2. Open the list of Wifi networks, and look for one which states ‘GoogleHome’ followed by numbers, your device may also still hold any names it has been given since then
    3. Select the device and see if it will let you connect this way
    4. If you can successfully connect this way, open the Google Home app again and try set up the device as you would with a new Google Home Mini.

    Fix 7. Airplane Mode On and Off

    Following on from this, if you’re still having issues we’d recommend trying to turn Airplane Mode on. By doing this you are closing down all connectivity to your phone. Next head to settings and turn on Wifi manually. This will turn your Airplane mode off automatically.

    Once this has happened, allow a few minutes for the app to reboot then try again.

    This method may result in you needing to restart the Google Home Mini, including setting up the data again.

    Conclusion

    Whether you’re a tech novice or an expert, trying to resolve issues with a device can be confusing. Not to mention long-winded! Therefore, we hope one of these suggestions is an Easy Fix to your Google Home Mini issues. We hope these tips have been useful when your Google Mini won’t connect and hope you are able to reconnect soon.

    If you’re having issues with the other devices in your home, you may find our other guides helpful:

  • Nintendo Switch Error Code 2813: Here’s How To Fix The Purchase Error

    Nintendo Switch Error Code 2813: Here’s How To Fix The Purchase Error

    The Nintendo Switch doesn’t come without its error codes. Usually, Nintendo errors are fixed pretty quickly if the error is on their side. However, how do you go about fixing errors with your device? The majority of the Nintendo Switch Error codes start with 2813, but the numbers follow detail each issue.

    Here are some of the most common issues with Nintendo Switch Error Code 2813, what they mean, and of course, how to fix them.

    Nintendo Switch Error Code 2813

    Nintendo Switch Error Code 2813
    Photo by Felipe Vieira on Unsplash

    If you’re unsure as to why you’re getting an error code on your Nintendo Switch, we have the answers to your queries. Whether it is an issue with your device, your router needs a reset or if the Nintendo servers are down, we’d recommend using the Down Detector to find out more.

    Based on reports submitted by users, you can find out if there is a high number of errors similar to yours. If the Down Detector doesn’t highlight any issues with the online service at Nintendo, it is more than likely your device.

    But not to worry, we can help! By sharing information on what each of the error codes means and of course, how to troubleshoot these. We hope that these fixes are able to provide you with a fully working Switch again.

    Are you attempting to use an amiibo card but it isn’t working? Here’s how to fix your amiibo card.

    Why can’t I make a purchase on my Switch?

    Nintendo Switch Error Code 2813
    Photo by Enrique Vidal Flores on Unsplash

    When trying to make a purchase on your Nintendo Switch, you may encounter errors, these vary from payment issues to internet connection errors and the eShop undergoing maintenance. To understand what your error code means, here are some of the codes related to the Nintendo eShop.

    Error code 2813-2473

    The error code 2813-2473 indicates that the purchase you are trying to make was refused by the card-issuing company. This is likely due to an identity authentication verification error. This can happen for numerous reasons such as outdated card information, insufficient funds or it being flagged by your bank.

    How to fix

    To fix the Nintendo Switch Error Code 2813 2473, here are some quick and easy ways to get this resolved:

    • Remove your card info and try to enter the details again
    • Add funds to a Nintendo eShop gift card or use PayPal as an alternative.

    Error code 2813-0988

    This code is related to an error with your eShop. It is likely you will be unable to connect whilst this error is present. You may get this code due to Nintendo performing essential maintenance on their eShop. Unfortunately, this error code means you will be unable to fix this error code via troubleshooting.

    What does the error 2813-0055 mean?

    The error code 2813-0055 is created when you are unable to redeem a download code.

    There are a few reasons as to why you may get this error, these are:

    • You are attempting to redeem a download code for a game that hasn’t been officially released for purchase yet
    • Your code may not be valid at the time of day you are trying to use it at – as different titles become available at different times in the day
    • The code can only be used in the country it was purchased in, e.g. it has to be linked to an account in that country.
    • The same applies to regions, e.g. a European code will not work in America.

    Are you having errors when playing Minecraft such as being unable to play multiplayer? Here’s how to fix your Minecraft error.

    Error code 2813-0065

    Photo by Ehimetalor Akhere Unuabona

    You may receive this code when attempting to download a code in the Nintendo eShop for Nintendo Switch. Similar to the error code 2813-0055, this indicates that either the software for the download code has already been purchased by you or another user on the console.

    If you notice the software isn’t downloaded, it may have been previously downloaded then removed or archived. In order to resolve this issue, you will need the person who downloaded the content to then redownload the software. This is because if you were not the one who purchased the content you cannot choose what happens with it.

    Once this is redownloaded you should find that your Switch game works how it should.

    How do I fix the error code 2813-0009 on Nintendo?

    The error code 2813-0009 is an error with the Nintendo eShop. Which is likely to occur when you’re attempting to make a purchase. If you receive this error code, it is an indication that it is a temporary service issue with the Nintendo eShop.

    In this case, Nintendo recommends heading back to your Switch home screen, then attempting to reopen the eShop once again. If the issue is still happening, to find out whether it is a Nintendo issue or a console issue, check the Network Maintenance page here.

    Are you attempting to use an amiibo card but it isn’t working? Here’s how to fix your amiibo card.

    Error code 2101-0001

    With this error code users of Nintendo Switch have reported a black screen, error messages and game crashes. If you are getting this error code or experiencing other hardware issues, here’s how to fix them:

    1. Restart the console, by holding down the power button for three seconds
    2. Next select power options > Restart
    3. If your console does not respond after this time, hold the home button for 12 seconds
    4. This will force your switch to close down
    5. Turn it on again, and check that your Switch has the latest update installed.

    Unfortunately, if none of these fixes helps your Switch, this may need to be repaired by Nintendo, you can find out more about this here.

    What does Error Code 2124-4517 mean?

    Photo by zekkotek on Unsplash

    This error code isn’t one you see often, this is because it means you are unable to use the online services on your Switch. Due to being restricted by Nintendo. If you get this code you may also get an error message which states ‘The use of online services on this console is currently restricted by Nintendo. In this case, you are likely to be temporarily banned from online play some reasons for this include:

    • Fraudulent transactions
    • Violation of Nintendo Code of Conduct

    Nintendo does not specify how long you will be banned for with this, however, if you believe they have banned you by accident, you can speak to them via customer service to find out more.

    Conclusion

    Nintendo has a variety of different error codes such as Error Code 2813. Although these codes can be frustrating when you’re trying to download games or play online. However, most of them can be fixed by simple troubleshooting methods, therefore you should easily be back to gaming in no time.

  • Why Has My TikTok Been Banned: Here’s How To Get Your Account Back

    Why Has My TikTok Been Banned: Here’s How To Get Your Account Back

    TikTok is a popular video-sharing app, which has taken off in the last few years. The app which was once considered for young people is now used by people of all ages. Although the app hasn’t gone without its controversy, the platform is loved by many people.

    However, users are finding themselves banned, and sometimes this is wrongfully done. If you’re wondering why has my TikTok been banned, we have a list of reasons why and how you can get your account back.

    Why has my TikTok been banned

    Why Has My TikTok Been Banned?
    Photo by Franck on Unsplash

    If you’ve been banned from TikTok, this can be frustrating, to say the least. But when you’re unsure why this has happened, this can make for further annoyance. As it can with any platform ban, such as Instagram.

    TikTok has a range of reasons for banning its users, these include:

    • Breaching Community Guidelines – including content that is illegal.
    • Sexually Explicit content
    • Spam messages or comments
    • High follow amounts in a short time
    • Blackmail threats
    • Sharing graphic content
    • You’re under 13

    However, there have been times when TikTok disables accounts in error. TikTok advises these are human moderation errors. However, unless you notice this early on, you may not be able to gain access to your account, even if it is done in error.

    Types of TikTok ban and what they mean

    Why Has My TikTok Been Banned?
    Photo by visuals on Unsplash

    Depending on why your TikTok account has been banned, will depend on how long your ban is. There are 3 types of the ban on TikTok, these are:

    • Temporary ban
    • Shadowban
    • Permanent ban

    A temporary ban on TikTok

    A temporary ban is usually imposed when TikTok restricts an account. This is usually done when an account is considered to be spamming the platform. Usually via uploading too many videos or following a large number of people in a short time period

    Shadowban

    If you find yourself subject to a shadowban, you will still be able to upload, however, TikTok will restrict what users can see. In terms of your videos and other content, TikTok will stop this from being featured in any of the algorithms. Also, TikTok removes your posts from the hashtags you use.

    A shadowban usually lasts around 14 days, you can continue upload as normal, but you’re likely to get fewer views.

    If you are unsure whether you’ve had a shadowban put on your account, head to your statistics on your ‘for you’ page, and if you notice large drop-in views, this is a clear indicator. Another way to find out if you’ve been shadowbanned is via checking the hashtags you upload to and see if your post appears, if it doesn’t, this is a shadowban.

    Permanent ban

    If you are a regular rulebreaker on TikTok or you’re regularly being reported for your content this can result in a permanent ban. It’s easy to find out if you’ve been banned from the social media giant, as whenever you open your TikTok profile you will get a pop-up that says ‘Your account was permanently banned due to multiple violations of our community guidelines.’

    When this happens to be the case, you may find it harder to fight an appeal, however, if you believe you did nothing wrong or were banned in error, here’s how to regain access to your TikTok account.

    How to regain access to banned TikTok

    Why Has My TikTok Been Banned?
    Photo by Josh Rose on Unsplash

    When looking to make your way around the ban, there are some methods you can try in order to get your account back in good standing. Although these methods aren’t instant, they should get your account unbanned.

    Wait for the ban to be lifted

    If you only have a temporary ban, then the best and easiest way to get it resolved is to wait for it to be lifted, which of course isn’t ideal. However, you can still challenge a shadowban, however, it is unknown the number of cases that have been overturned in this status. Please be aware, if you leave it too long without claiming, TikTok will no longer consider your appeal.

    How to submit an appeal

    Getting your account unbanned can be a complex process, but worth it if you believe your account was banned incorrectly. Submitting an appeal is easy if you know what you’re doing, so here’s how to submit an appeal in 4 easy steps.

    1. Open TikTok, and you should get a notification advising you are banned
    2. Click the notification, tap appeal, then you will be taken to the appeals page
    3. Write your reasoning for why you believe your account has been banned incorrectly e.g. you’ve followed all of the community guidelines
    4. Then submit the claim, there may be quite a long delay for your account to be reinstated, unfortunately.

    Has my TikTok been deleted?

    @Mehaniq via Twenty20

    TikTok deletes your account if you frequently break the community guidelines, as per most social media. Another reason TikTok users find their account deleted is if they joined TikTok when they were under the age of 13. As you need to be 13 in order to have an account. TikTok deleted 7.5 million under 13’s accounts in the first 3 months of 2021 alone.

    You may also notice if you breach any TikTok advertising rules then you may risk being instantly banned and having your account deleted. Usually, TikTok will reject the video being posted if it violates their policy.

    How to recover my deleted account?

    If you decide to go ahead and delete your TikTok and then later change your mind, you may be able to get it back. However, after a certain period of time, the account will be permanently removed. If your TikTok is only in the deactivation phase. If you are not sure how to re-enable your deleted account, here’s how to regain access to your account with ease:

    1. Open the TikTok app, then choose the ‘Me’ icon from the bottom right-hand corner
    2. Select the ‘sign up’ option from the middle part of the screen
    3. After that tap log in, in the bottom right-hand corner
    4. Select use phone/email or username depending on how you signed up
    5. Then choose email/username in the upper right and corner
    6. Enter your TikTok username and password that you previously used
    7. Tap the Login button
    8. Next, you should see a message which states ‘your TikTok account is currently deactivated’
    9. Finally, tap cancel deactivation and retrieve your account back.

    If you decide you want a break from TikTok deleting the app is a great alternative as it means you are not able to access it as quickly.

    Conclusion

    If you follow the terms and community guidelines set out by TikTok then you shouldn’t have an issue with your account. However, it is worth noting errors can happen on TikTok’s side. Therefore, if you believe your account was permanently banned in error, we suggest following the simple steps to appeal the decision.