Have you come to use your Xbox series X controller, or were you just in the midst of playing a game and your controller just turned off and now won’t turn on again?

If your Xbox series X controller is glitching, you would be able to notice this by the Xbox button not lighting up. Another indication would be when the Xbox button randomly switches off.

You can’t make use of your Xbox without a controller, so we know how important it is for you to be able to fix this issue with your device.

We have created this easy-to-follow guide for you, to be able to understand why your Xbox series X controller won’t turn on, and what you need to do in order to get it operating again.

Why is my Xbox controller not connecting to my Xbox Series X

Xbox Series X

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Your Xbox series X controller not turning on could occur at the initial start-up point, or perhaps you have been using your Xbox controller and console perfectly fine until now.

If you are wondering, ‘Why is my Xbox  controller not turning on’, there are a few reasons for this issue to take place;

Reason 1. The batteries are drained

With anything wireless, batteries are a necessity, meaning we rely on them to ensure our device will work properly.

If your batteries have been drained, or they are needing to be recharged, they will not operate your controller.

Reason 2. Battery connectors are faulty

Your batteries are placed against a spring and a connector on either side.

If the spring is faulty, or the connector side is not working properly, your battery will not get recognized, and your controller will have no power.

Reason 3. Faulty cable

If you are using your controller with a USB cable, or making use of a charging kit, the cable itself may have an issue with it, where is not connecting properly, or an internal wire is problematic.

Reason 4. Faulty firmware

If you have faulty firmware software, or you attempted to update your firmware and it got interrupted, this can cause an error with the data within your controller.

This can stop your controller from charging in the future.

Reason 5. Internal error

If your controller has been used frequently over a long period of time, it may have experienced wear and tear.

Dropping your controller can cause a wire or connection to become loose, resulting in the controller not being able to charge correctly.

How do I turn on my Series X controller

Xbox Controller

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Are you asking yourself; ‘How do I fix my Xbox X series controller not turning on?’

We have the troubleshooting fixes for you to try, which should bring your series controller back to functioning properly;

Fix 1. Do a battery check

If your batteries have been depleted, swapping them for a new set will confirm this, if your controller beings to work again.

Check the compartment that the batteries are placed in, to make sure nothing is broken or faulty where the batteries get connected to.

You may have placed the batteries in incorrectly, so make sure you have put them in the correct way with the + and – sign on the right way.

Fix 2. Check your cable

If you are using your Xbox series X controller with a cable, the best solution would be to test the cable with a different controller and see if it works with a different device.

This would go for if you are using a charge kit as well. Try it with a different one and see if the controller operates or not.

Fix 3. Update Firmware

If the Firmware is faulty in your controller, it will cause issues with the controller working and charging properly.

Updating the firmware will eradicate any issues within your joystick. You can update the firmware in your controller in a few easy steps;

Step 1. Using a USB, connect it to the controller you want to update

Step 2. With a different controller, click on the main Xbox button 

Step 3. Go to ‘Profile and System’

Step 4. Select ‘Settings’

Step 5. Now click on ‘Devices and Connections’ and then ‘Accessories’

Step 6. Find the controller that is not turning on and select it

Step 7. Click on the ‘…’ buttons for the latest Firmware to be checked

Your controller should now get updated with the latest firmware software.

Fix 4. Check your Connection

If you are operating your controller as wireless, there may be an issue with the connection to the console.

You can complete a reset to get your connection refreshed.

Step 1. Press down on the Power button on your Xbox series X

Step 2. Remove your console from its plug point

Step 3. Turn your controller off and then take out the batteries

Step 4. After a few minutes, reinsert the batteries and turn your controller on

Step 5. Plug your Xbox back in and switch it on

Why is my Xbox X controller flashing and not connecting

Xbox controller

Photo by Raghavendra V. Konkathi on Unsplash

If your Xbox series X controller is turning on, but it is now flashing and not connecting to your console, this could be because your controller is not paired with your Xbox, and would need to be resynced.

How to resync your Xbox series X controller

Step 1. First, complete a reset by pressing down on the Xbox power button on the console

Step 2. Remove your Xbox from its plug point

Step 3. Turn your Xbox controller off and take the batteries out

Step 4. Re-plug in your console to its power source and switch it back on

Step 5. Switch your controller on

Step 6. Click on the pairing button and hold it down

Step 7. Select the pairing button on your controller (only push down on it once and let go)

The pairing should now be complete.

Another possible reason could be that the batteries in your controller are starting to get drained of their remaining power, causing it to start glitching.


We know how important it is to have a working controller as well as console when you’re wanting to make the most out of your Xbox Series X edition.

we hope this guide has provided you with all the necessary information for you to be able to get your controller turning on again, and that you can keep this guide for any similar occurrences in the future.