You’ve probably encountered your Amazon Fire Stick stuck on the Amazon screen while you wanted to start a night of binge-watching and can’t seem to get rid of it. Don’t fret and follow our thorough guide on how to get rid of this frustrating problem so you can get back to your well deserved screen time.

Amazon is the world’s leading market for online dealings. Over its successful years, Amazon has put its hand into other profitable projects in the technological market. This has lead Amazon to become one of the top five tech companies in the world.

One such product on the market Amazon introduced  is the Fire Stick TV. A revolutionary product that could turn any ordinary TV into a smart TV. This technology is now  pretty common, but it revolutionized binge watching when Amazon launched the Fire Stick TV. In addition, people saved a lot of cash  trying to get a smart TV, which was relatively expensive for a long time. 

With all its capabilities, like all technologies, the Amazon Fire Stick was not perfect, and one of its more common problems was the Amazon Fire Stick being stuck on the Amazon screen when booting up a TV or device.

Why Does Amazon Fire Stick Get Stuck on the Amazon Screen?


If you want to get rid of that Amazon stuck screen, you must first know there are several reasons why it occurs in the first place. Understanding the cause can help reduce the fixing time from hours to a few minutes at most. Hopefully, you will be able to get the hang of it by the time you reach the end of this guide. 

Reasons why your Amazon Fire Stick is stuck on the Amazon screen

  • Power supply issue
  • Bugged recent update
  • Slow booting
  • Settings problem
  • Faulty HDMI port

The list may look daunting, but we’re here to get you through this step-by-step in the following section.

How to get rid of Amazon Screen while using Amazon Fire Stick?

1. Wait It Out

Person waiting on Amazon Stuck Screen

Sometimes it’s best to leave your Amazon Fire Stick on the Amazon screen for a few minutes. The Amazon Fire Stick can generally troubleshoot any problems that occur, though this may take some time. According to the official Amazon customer care website, the booting during this process could take up to 25-30 minutes.

If the screen is still stuck after half an hour, consider moving on to the following steps.

2. Check the Power Supply

Power Supply

The most common cause for a stuck Amazon scree is due to the power supply not functioning correctly. A lack of electrical power can cause the device to freeze on the Amazon screen while booting up. 

  • Check and fix any loosely connected or disconnected component that has to do with power.
  • If you are using a USB cable to power your Amazon Fire Stick, try connecting it to a power supply directly instead.

This problem can also occur when you use third-party equipment, as the device will sometimes not recognize those due to compatibility issues. It’s best to use the power cable that came with the Amazon Fire Stick.  If the cable is lost or broken, consider buying a new one from Amazons official store.

3. Restart Your TV

Waiting for amazon fire stick to restart

Restarting your TV is the simplest of troubleshooting mechanics but still one of the most useful ones you can perform. A minor undetectable internal glitch can easily cause your Amazon Fire Stick to get stuck on the Amazon screen, and you need to restart your TV to get rid of it.

Change HDMI port

HDMI port diplay for Amazon

The HDMI port where you plug in your Amazon Fire Stick could malfunction, leaving you with a frozen Amazon screen.

  • Try to switch to a different HDMI port on your TV to see if it works.
  • Dust can build up in your TV’s ports that can cause connection problems. Consider cleaning your HDMI and USB ports, then re-plugging your Amazon Fire Stick.
  • If you use an HDMI hub or splitter for your Amazon Fire Stick, then you should try connecting to your TV’s HDMI port directly, as some HDMI hubs can cause power issues.
  • Multiple HDMI devices connected to your TV can cause some disruptions and errors in the TV. Try unplugging all devices except your Amazon Fire Stick.

4. Cool your Amazon Fire Stick

Cooling down the amazon fire stick

Excessive use can lead to overheating in your Amazon Fire Stick, and like all electronic devices overheating can cause significant functional problems. Overheating can also occur due to restricted airflow and tight spaces where it cannot naturally cool down.

Remove your Fire Stick from your TV and let it cool down under a fan for a few minutes. When the metal of the HDMI port is cold enough to touch, insert it back into your TV. You should now experience a faster booting up time .

Before reinserting your Amazon Fire Stick, you should ensure you place the device in a well-ventilated part of the room, or the problem may occur again.

5. Reset Amazon Fire Stick

Since you can’t access anything beyond the Amazon screen on your Amazon Fire Stick, chances are troubleshooting any software malfunction is impossible. You can get stuck on Amazon screen for several software problems, such as a buggy update or a setting causing this to happen.

The only way to fix these internal problems is to hard reset your Amazon Fire Stick using your Amazon Fire Stick remote. To do this:

  1. Press the Right and Back buttons together.
  2. Hold them for at least 10 seconds.
  3. The screen will now prompt reset instructions; follow them to complete your reset.

Final Thoughts

It’s very likely that your device is working perfectly now.  We hope our guide was able to fix your Amazon Fire Stick stuck on Amazon screen problem.

We also have easy fix guides for Amazon Fire Stick Decryption Failure ErrorAmazon Fire Stick Remote Not Working and Amazon Fire Stick Remote Not Working here.