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How to Fix Zoom Error Code 3113
Baffled by the Zoom error code 3113 and don’t know a way to resolve it? Here’s our guide to explain why the Zoom 3113 error occurs in the first place, and how you can quickly resolve it.

Over the years, communication has become increasingly easier and more affordable, all thanks to the better network infrastructure available. Cellular calls once were expensive, but can now be made free of charge through VoIP calling, and the same goes for video conferencing. You no longer need private servers to be setup for work video meetings, all thanks to services such as the Zoom app.
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In just the past year, Zoom has been a massive game-changer, enabling the socially distanced lives of people around the world to be connected online. During COVID-19 work restrictions, communication through Zoom has been crucial, but it isn’t always perfect. For instance, the Zoom error code 3113 has prevented users from being able to connect to an ongoing video meeting and communicate.

Why Does the Zoom Error 3113 Occur?

While most errors when using the Zoom app on the computer or mobile device can be related to internet connectivity, this particular one has to do with the service policy change.

In September, Zoom updated their policy that required most users hosting a Zoom meeting to set up a passcode, or enable the option of a waiting room for the attendees of the online meeting. In case a host has not created a waiting room or set up a passcode for the meeting, the Zoom error code 3113 seems to appear.

How to Fix Zoom Error Code 3113
1. Open a web browser tab and head over to the Zoom website.
2. Sign into your Zoom account and head to the Account Management section.
1. Click on Account Settings and then enable the toggle next to the Passcode option.
2. Confirm your action by pressing the Turn on button on the confirmation window.
Additionally, you can enable the Waiting Room feature if you do not wish to passcode protect your Zoom meetings.
1. Open a web browser tab and head over to the Zoom website.
2. Sign into your Zoom account and head to the Account Management section.
1. Click on Account Settings and then enable the toggle next to Waiting Room under the Security section.
2. Confirm your action by pressing the Turn on button on the confirmation window.
Additionally, you can allow Zoom to auto-moderate the waiting rooms by using the Edit Options button.

Final Words

Before you proceed with the steps above to fix Zoom error code 3113 on your computer or mobile Zoom meetings, make sure that you have updated the Zoom app. We do hope that the simple guide above was able to help you resolve the problems with the Zoom app, do let us know what you think in the comments section below.
January 5, 2021
Guide to Fix Zoom Error Code 1054
Trying to join a video call but the Zoom error code 1054 prevents you from going into the meeting window? Here’s everything you need to know about this issue with Zoom meeting app and how you can resolve it.

Even before the global pandemic of COVID-19 took over our way of life and forced family gathering and office meetings to happen over the web, video conferencing was rapidly becoming the norm. With the enforcement of social distancing, the meteoric rise of Zoom web conferencing app has not been a secret, with millions of users connecting into the service.
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Although the video conferencing service has been up and running most of the year, users have reported issues with the app from time to time. For instance, the occurrence of the Zoom error code 1054 when trying to log into the service or trying to join a video conferencing request, has been among the common issues.

Why does Zoom Error 1054 Occur?

Although Zoom Help Center has an entire webpage dedicated to the most common error codes and what they mean, the one we’re hoping to resolve here is not on there. Apparently, the error code 1054 in Zoom appears when the user is trying to use the wrong, or an old (expired password to log into a Zoom meeting.

The main culprit behind this critical issue is Zoom itself, and the policy it has in place of invalidating a user’s account password after 30 days. After setting up your account, you will need to change your password once after 30 days, or the service will automatically expire the password, which will cause the Zoom error code 1054 to pop up.

How to Fix Zoom Error Code 1054

Before you begin to give up on the video calling app entirely, here’s a quick and easy solution that always seems to work for error 1054 in the Zoom app.
1. Open a web browser tab and head over to the Zoom website.
2. Press the Sign In button and click on the Forgot Password button.
3. The page will ask you to enter your Email Address and hit the Send button.
4. Zoom service will send the Password Reset Link to your registered email address.
5. Open the email, click on the Reset Link and enter the New Password you want to set for the Zoom account.
Once you have reset the password, use the new password to log into the Zoom app, which should very well resolve the error code 1054.

Final Words

Since the feature of the password expiring every 30 days can seem more like a bug than a feature, we recommend that you change this setting. Zoom allows you to set the duration of automatically resetting the password in 30, 60, 90, as well as 120 days, so choose the time period you are most comfortable with.
January 4, 2021
How to Fix ThinkPad Lenovo Camera Freezes in Zoom
Are you having a hard time trying to get video call working on your ThinkPad because Lenovo camera freezes in Zoom app? Here’s how you can get a quick fix to this annoying issue right away.

When you consider communication and its important in the modern world, the place of video calling cannot be understated. For personal use when trying to connect to your loved ones, or getting a meeting done with associates in different parts of the world, video conferencing is the standard of communication.
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How to Fix the Issue of Lenovo Camera Freezes in Zoom

Users have reported that an ongoing Zoom call session abruptly stops in between, or fails to launch entirely. Apart from freezing for the Zoom app, the ThinkPad camera does not seem to work for other camera apps either.

Fix #1 – Turn off Privacy Mode

In an attempt to make their laptops more privacy-friendly, Lenovo has a built-in Privacy Mode that prevents the camera from sending out live images. Although the feature does not restrict using most camera apps, it might interfere with the functioning of the Zoom app.
1. Click on the Windows icon and search for Lenovo Settings or Lenovo Companion
2. If none of these apps are installed already on your ThinkPad, download either of them from the Windows Store app.
3. Inside the app, scroll down to find the Camera icon and click on it.
4. On the Camera menu, find the Privacy Mode section and toggle off the switch.
Fix #2 – Update the Camera Drivers

If the camera does not seem to work with any other app either, it could point towards the issue of outdated drivers. Moreover, some users have even reported that the Lenovo Camera Freezes in Zoom app after updating it. In this case, you will benefit from rolling back the drivers to an earlier version which worked before a recent update.
1. Click on the Windows icon and search for Device Manager
2. From the list of drivers, find the Cameras tab and click on Integrated Webcam option.
3. Go into the Driver tab, click on Update Driver and Search automatically for drivers from the menu.
4. Additionally, you can even choose to Roll Back Driver if the Zoom camera issue occurred after installing a driver update recently.
Fix #3 – Edit the Registry

A significant number of users have reported the issue when Lenovo Camera Freezes in Zoom app seems to occur after the Windows 10 Anniversary Update, and is not limited to Lenovo ThinkPad devices alone. A tried and tested method of fixing the issue has to do with modifying the registry files, which should always be done after making a full backup first.
1. Press the Windows key + R key on the keyboard and type in regedit into the field.
2. Browse on the sidebar to access the path – HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Microsoft\Windows Media Foundation\Platform
3. On the right panel, right-click and select DWORD (32-bit) Value from the drop-down menu.
4. Select the Value name – EnableFrameServerMode and set the Value data – 0 and press the OK button.
Restart the computer, and this should most likely fix all of the webcam issues you have been facing on Zoom.

Final Words

Owing to the COVID-19 pandemic, the strategic shift to online communication became possible due to the Zoom app, which surged in popularity in the past year. Since it has become the default app for socially distanced personal and business communication, it can be disheartening to see the ThinkPad Lenovo Camera Freezes in Zoom app, but the list above should be able to fix it all.
January 1, 2021
How to Fix WoW Error 132 – Fatal Exception
Can’t seem to figure out why the WoW error 132 keeps crashing the game for you? Here’s everything a WoW player needs to know about the fatal error and how to fix it.

World of Warcraft has been a game that set the standard for all massively multiplayer role-playing games (MMORPG) that came after it. Going strong since the early 2000s, WoW has been the golden goose for Blizzard, which has also seen success in other franchises such as Diablo, Overwatch, and Hearthstone.
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World of Warcraft is big enough in itself to be the center of attention of world eSports tournaments, which means that the company does not take issues with the game lightly. Although WoW servers seldom falter, there are certain system errors known to plague gamers every now and then, a recurring one being the WoW error 132 fatal exception error.

Why does WoW Error 132 Occur?

The error window appears when the game either crashes after launch or fails to launch entirely, displaying “ERROR #132 (0x85100084) Fatal Exception.” As Blizzard explains, this common error seems to pop up due to add-ons being outdated, corrupt game files, driver incompatibility, and hardware issues. Hence, there isn’t a particular issue that could pinpoint the problem, which means, there isn’t a single, universal fix to it either.

Fix #1: Use the Scan and Repair tool
- Right-click on the WoW game icon and select the Open file location option from the pop-up menu.
- Find the folder WoW.exe or WoW-64.exe within the file explorer.
- Double-click on the Battle.net launch app icon.
- Head over to the World of Warcraft game panel and click on the Options– Scan and Repair tool.
- Use the Scan and Repair option in WoW by pressing the Begin Scan button.
Fix #2: Reset the Game Files
- Remove any add-on managers you have installed for WoW.
- Open the Blizzard net app, click on Options and then select the Show in Explorer option.
- Launch the WoW folder and delete the Cache, WTF, and Interface folders.
- Re-launch the game so that the changes take effect.
Fix #3: Disable Antivirus for WoW
- Right-click on the antivirus app icon on the system taskbar and select Disable.
- Launch the game to see if it runs smoothly without showing the same error, which would mean that the antivirus was the culprit behind WoW 132 error code.
- Advance to dismiss the game from the antivirus scans by heading over to the antivirus app’s Settings page and finding the Exceptions setting.
- Click on Add and look for the World of Warcraft app file to include it.
Note: The antivirus software you are using determines where the setting to exclude apps is located.

Fix #4 – Update the Drivers
- Press Windows+ R on the keyboard.
- On the Run menu, type in DxDiagand click on the OK
- Wait for the DirectX Diagnostic Tool to load, and then click on the Display tab.
- The video card name and manufacturer should be listed in the Device The current version of the driver should also be listed in the Driver section.
- Fetch the most up-to-date driver from the manufacturer’s website.
Final Words

In some special cases, even World of Warcraft servers can cause the WoW error 132 to pop up, and although this phenomenon is rare, it has happened in the past. If none of the game fixes above seem to work for you, then the only option left would be reaching out to Blizzard or waiting for an official update for the game.
December 29, 2020
How to Fix Fortnite Error Code 91
The Fortnite error code 91 can really jam up your gaming experience at the wrong time, so you need to fix it ASAP. Here’s everything you need to know about the issue when playing Fortnite and how to resolve it.

There haven’t been many games released in the past decade which have been able to garner the popularity or the revenue that Epic Games’ Fortnite has been able to. The Battle Royale genre one-hit-wonder has become a sensation among younger gamers, creating an entire franchise of itself.

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However, just like any other multiplayer online game out there, Fortnite has its own set of glitches and errors that users need to deal with. One such problem seems to be the occurrence of the Fortnite error code 91 which is limiting some users from connecting with their teammates online. The problem is not limited to the PC version of the game, since users across the board (PlayStation 4, Xbox One, Nintendo Switch).

Guide to Fix Fortnite Error Code 91

The connectivity issue seems to be the main concern behind the error code popping up, with the message stating “Party services are currently experiencing technical difficulties.” As well as “The party is currently not responding to join requests. Please try again later”. Here’s everything you can do to get rid of the error and begin enjoying Fortnite multiplayer mode:

Check the game server status

We have disabled the Snowdown Shuffle playlist while we investigate missing Bars after playing in this mode.

The Snowdown game modes will come back at a later date, as originally scheduled. pic.twitter.com/hsyVZYEsDp

— Fortnite Status (@FortniteStatus) December 15, 2020

Fortnite game servers sometimes encounter problems, which can lead to errors popping up for the users. If you need to know if the Fortnite error code 91 is due to the server problem and head over to the official Fortnite Twitter page to find out more.

Restart the game

If no known server problems are happening online with Fortnite at the moment, the cause of the error may be the app itself. You can start by closing the Fortnite game and relaunching it, and seeing if the issue is fixed.

Verify Fortnite game files

Some PC users have also reported a tried and tested way to fix Fortnite error code 91 issues by ensuring that the game files aren’t corrupted. If you are playing Fortnite from the PC, you verify the game files by starting the Epic Games Launcher, heading over to the Settings menu, and choosing Verify next to the Fortnite app icon.

Switch to a Private Party

If Fortnite shows an error code when you’re playing in the game party, try switching the party mode from the public server to private. Some Fortnite users mentioned that the trick does work in some cases.

Reinstall Fortnite

In some cases, the only way to fix Fortnite Error Code 91 might be by wiping the entire game. Deleting the Fortnite game and then installing it again is a drastic yet effective solution if none of the suggestions mentioned above has helped. You must remember that the installation file size, especially on the PC version, can be significantly larger so it may take some time to download the game all over again.

Final Words

Remember, that the issue mostly has to do with the internal server issues with either the Fortnite game or the host of the game you are trying to join. However, performing a quick reboot on your wireless router is a good trick to try out as an additional way to fix Fortnite error code 91 on your computer or gaming console.
December 24, 2020
Guide to Fix Samsung S8 Won’t Charge Issue
Tired of trying to figure out why Samsung S8 won’t charge or turn on? Here’s a complete troubleshooting guide for it.

After the whole Galaxy Note 7 battery blow-up debacle, Samsung has been super tight regarding battery charging and safety. This was one reason why the battery capacity on Galaxy flagship devices had not been upgraded from 3000mAh for the past several years in a row. The fact that Samsung has adopted Fast Charging technology for the Galaxy S8 makes it much easier to top up with some juice quickly.

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However, recent reports suggest that the Fast-Charging feature on the Galaxy S8 is not as useful as promised, even when used with the original accessories. Users across the board have reported issues with the Galaxy S8 charging too slowly or not charging at all. We take a deeper look into the most commons solutions for the issue.

Ensure that the Charging Cable is Original

If you are using any other charging cable besides the one provided in the box by Samsung, you must make sure that it has been certified. A proper power cable that is not damaged is necessary to ensure that the charging cable delivers power to the Galaxy S8, otherwise the phone will simply fail to charge. Even if the charging cable seems perfectly fine cosmetically, it might be damaged from the inside due to years of usage. Try replacing the cable to see if this major issue of charging is resolved or not.

Change the Power Outlet or the USB Charging Port

Similar to the USB charging cable, even the power outlet or the USB port that is connected to the charging cable can sometimes malfunction. If you are plugging the charging cable into the USB port of a PC, the Galaxy S8 may not charge if the output voltage is too low. In such a scenario, even if the phone says that it is charging, the battery percentage might not increase. Moreover, there can also be the case of the power outlet being defective and unable to charge the smartphone, so try replacing it to fix Samsung S8 won’t charge issue.

Cleaning out the Charging Port of the Galaxy S8

With regular usage, dust and dirt can get lodged into the charging port of the Galaxy S8, which can be a major reason why it won’t charge. With the help of a dry toothpick, you can carefully clean out the charging slot of the Samsung S8. We advise that you do not use any sharp metallic object in cleaning the power port, as you may end up damaging the internals.

Hard Reset the Galaxy S8

In some cases, the charging problem may have nothing to do with the hardware of the phone, but the software of the Galaxy S8. The first step to fixing the Samsung S8 won’t charge issue is performing a hard reset. A hard reset is just a quick way to reboot the Galaxy S8, which can be done easily with the following steps:
- Press and hold the Power button, along with the Volume Up button on your Galaxy S8.
- Keep pressing and holding down the buttons together until the screen turns off.
- Release the buttons once you see the screen light up with the Samsung logo.
Final Words

Since the Galaxy S8 is already a few years old, chances are that the lithium-ion battery has run its cycle and needs to be replaced. You will need professional help to get the battery replaced since it is glued shut between the metal and glass construction.
December 22, 2020
Why Does it Say Pending on Snapchat App? Troubleshooting Guide
Dead tired of hoping to send a message but wondering why does it say pending on Snapchat app every time you try it? Here’s everything you need to know about this common issue, and what you can do to fix it.

Communication all over the world has reached a stage where multimedia has taken over, with calling and texting taking the back seat. Social media platforms such as Facebook started off the trend of sharing your life on a digital stage, and with Snapchat, the game was changed completely with disappearing messages.

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While updated regularly with new features and optimizations, users report app crashes and issues every now and then. One such problem with the service reported by several users is why does it say pending on Snapchat when a user tries to send a message.

Why does it say pending on Snapchat?

Reason #1: You aren’t on their friends’ list

The message indicates that the message you sent is stuck in limbo, waiting for some action before the message is delivered. You will also see a grey arrow next to the sent message you sent to your Snapchat friend. A Snapchat message shows up as “pending” if you aren’t friends with the person you are trying to send the message to.

It could indicate that the recipient may have removed you from their Snapchat contact list. Snapchat does not notify people when someone unfriends them, so it is one of the only methods to find out for sure if you’re still on someone’s friend list. If you had the person on your Snapchat app, but still see the “pending” status, it could also note that the user has blocked you.

Reason #2: Poor network connection

If you are certain that the person has not blocked you, and is still on your friends’ list, but you still can’t seem to get your messages across, there might a problem with the network connectivity.
- Check the cellular network of your mobile phone to see if the data services are working.
- When using a Wi-Fi network, ensure that the wireless network is active.
- Under rare circumstances, the Snapchat servers may also be down.
Reason #3: User has deleted their account

Another explanation for the pending message error in Snapchat is the recipient’s account being no longer active. Suppose your friend deletes their account, they will not receive the message, and the pending status will be shown on your Snapchat app.

When someone deletes their Snapchat account, their name is not removed automatically from the friend’s list. If you try sending messages or snaps to such a user, you will get the ‘Pending’ notification.

Final Words

Moreover, the “pending” grey arrow appears based on the privacy settings set by the Snapchat user has turned on. If the person has chosen “Everyone” in the “Who Can Contact Me” in the settings, they will receive the messages and Chats sent, regardless of whether they know the sender. This means even stranger’s messages will get to them with no “pending” grey icon anywhere.
December 19, 2020
iRobot App Not Working – Fix In These Quick Simple Steps
Wondering why is your iRobot app not working and don’t have a way to control your Roomba remotely without it? Here’s a guide to fix any and all issues you could be facing with the Roomba mobile app.

We are living in the modern age of technology where communication, business, and everything in between is possible wirelessly. From modern mobile phones to vacuum cleaners, smart tech is making its way across the world, and the iRobot Roomba is just one such gadget that makes a cakewalk out of the tedious task, that is cleaning the house.

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Designed to operate autonomously, like a silent cleanliness warrior, the Roomba is designed to self-charge, and even self-clean, based on the model you buy. A large chunk of the Roomba’s functionality is connected to the iRobot Home app, which makes it possible to map out the floor space, view details about the Roomba vacuum, set cleaning routines, and so much more.

How to Fix iRobot App Not Working Issue

Rounding up all of the tried and tested fixes available, here’s what you can do to get the Roomba app up and running again.

Solution #1 – Force Close the App

For iRobot App on iOS:
1. Press the Home button on your iPhone or swipe up to view the home screen (iPhone X and newer).
2. Double-press the Home button (or swipe up and hold on iPhone X and newer) to view the background apps.
3. Scroll through the list of apps by moving left and right until you find the iRobot Home app. Swipe up on the app screen to force close it.
For iRobot App on Android:
1. Head over to the Settings app on your Android phone.
2. Scroll down to find Apps or Application manager from the list of services.
3. In the app list, scroll through to find iRobot Home and tap on it.
4. Press the Force Stop button and confirm your action.
Solution #2 – Check the connectivity
1. Make sure that your mobile phone and the Roomba are connected to the same wireless network.
2. Use another device to test the internet connection and confirm that it is working.
3. Ensure that the Roomba and the Home Base docking station are situated close to the wireless router for maximum signal reach.
Solution #3 – Reconnect Roomba to iRobot App

Step 1: Reset the Roomba

Roomba S & I Series: Press and hold the CLEAN button on your Roomba for 20 seconds. Wait for the bin lid LED light to glow clockwise in white.

Roomba 700, 800, 900 Series: Press and hold the CLEAN button and wait for 10 seconds. The robot vacuum will then play a reboot tone, notifying that the device is being reset.

Step 2: Uninstall and reinstall the iRobot App

On iOS: Find the iRobot Home icon on the home screen, press, and hold the icon until all the app icons start shaking. Press the red uninstall button on the app icon and confirm your action.

On Android: Press and hold the app icon until you see the Uninstall option. Similarly, you can drag the app icon to the top part of the screen and drop it on the Uninstall button to remove it.

With the Roomba reset done and the app reinstalled, set things up as you would the very first time.
1. Launch the iRobot Home app and make sure the Bluetooth is turned on.
2. Set the Roomba name and make sure the device is within the range of the wireless network.
3. Select the Wi-Fi network you want the Roomba to connect to and enter the Wi-Fi password.
4. Place the Roomba on its base, press and hold the Home and SPOT Clean buttons together until you hear a tone.
5. Confirm this action on the mobile app and wait for the Roomba to be connected with the mobile app.
Final Words

Although the app receives plenty of support from the manufacturer with timely updates, it isn’t immune to error and crashing every now and then. Several iRobot Roomba customers have reported that the app often malfunctions and even fails to connect with the robot vacuum cleaner, and here’s a guide to fix it all.
December 11, 2020
Why Won’t My Roomba Connect to My Wi-Fi
Are you bamboozled by the question of why won’t my Roomba connect to my Wi-Fi network? Here’s everything you need to know about fixing the common network connectivity issues with the Roomba vacuum.

We might be hoping for flying cars in 2020 and be disappointed by the lack of it, but we forget to appreciate how far technology has actually come. In the home and lifestyle space, smart devices have made our lives simpler through automation, and one of the most significant advancements we’ve made in the lifestyle space is with the robot vacuum cleaners.

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Roomba has been a popular name in the space, with self-operational vacuum cleaners that silently do their job without any significant intervention required. The ability of Roomba vacuums to connect with the smart home system through Google Home or Amazon Alexa, makes it all the more convenient, but what do you do when your Roomba refuses to connect to your home Wi-Fi network?

Why Won’t My Roomba Connect to My Wi-Fi

The problem of the Roomba not connecting to the Wi-Fi network certainly isn’t a new one, and there have been plenty of tried and tested solutions out there. Before you give up on the idea of having your robot vacuum cleaner connected with your futuristic smart home, here are some fixes to try out.

Fix #1: Check the Wi-Fi network status

This may sound like a no-brainer, but you’ll be surprised by how often the point of origin of the issue is not the Roomba, but the wireless network. Before you start wondering what is wrong with the vacuum device, pay some attention to the wireless network by connecting any other device to it and performing a quick check.

You can also perform a quick reset on the wireless router, which can also resolve most network related issues in an instant. Unplug the wireless router from the power source, wait for 30 seconds, and plug it back in. Try connecting the Roomba to the wireless network using the app to see if the problem has been fixed.

Fix #2: Check wireless router range

The Roomba is designed to sweep across the entire floor surface of your house, keeping things clean and tidy. However, wireless routers are notoriously known for leaving out certain areas of the household when it comes to network connectivity, and this could mean no connectivity for the robot vacuum in certain areas of the house.

Ideally, you need to make sure that the Home Base of the Roomba is not too far away from the main router. A distance of around 2 – 3 feet from the wireless router should give the vacuum cleaner plenty of wireless connectivity on the go.

Fix 3#: Consider the Wi-Fi frequency

The latest models of the Roomba, such as Roomba i7, i7+, s9, s9+, and even the older Roomba e5, 805, 890, 960, 980, 985 are known to rarely give back any wireless networking issues. However, the same cannot be said about the 600 series.

If you own the older Roomba 614, 670, 671, 675, 690, the devices will only support 2.4GHz wireless network frequency, and not the latest standard of 5GHz, this can directly affect the connectivity to the vacuum cleaner through the wireless network.

Fix #4: Reset the Roomba

In the end, if none of the fixes above seem to work, the only option you have left is performing a factory reset on the Roomba.
1. S Series and I Series: Press and Hold the Home and Spot Clean and CLEAN button down until the white light ring around the CLEAN button swirls.
2. E Series Robots: Keep pressing and holding the Home, Spot Clean, and CLEAN button down for 20 seconds, and then release.
3. 900 Series: Press and Hold the Dock and Spot Clean, and CLEAN button down until all LEDs illuminate.
4. Wi-Fi Connected 600 & 800 Series: Press and Hold the Dock and Spot Clean, and CLEAN button until the device makes a beep tone, and then release it.
5. Roomba Combo: Open the lid and find the recessed Reset button to the ON/OFF switch’s left side. Press and hold the Reset button for 10 seconds.
Final Words

Which of these fixes to figure out why won’t my Roomba connect to my Wi-Fi network worked best for you?
December 8, 2020
How to Fix Amazon Prime Video App Not Working on Samsung TV
Can’t figure out why the Amazon Prime Video app not working on Samsung TV yet? Here’s everything you need to know about the issue and how to enjoy the best of Prime Video on the big screen.

We have come a long way from being dependent on the tyrannical cable TV companies for the entertainment experience we enjoy. With the advent of the World Wide Web, came along the ability to enjoy on-demand video content, which not only gave you the freedom to watch all sorts of content at your convenience but do it all without a single annoying advertisement.

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Premium subscription streaming services such as Amazon Prime Video have been the center of attention in the past decade, and their popularity has forced even TV manufacturers to build their products around these services. Samsung has been offering a long range of Smart HDTVs for years, most of which come with Amazon Prime Video preinstalled.

How to Fix Prime Video App Not Working on Samsung TV

Several users have reported that the Amazon Prime Video app does not seem to work with their Samsung Smart TV. The problem is faced by new users, as well as users who could watch and enjoy the Prime Video service earlier but can’t anymore.

Fix #1: Perform a hard reboot

It is an age-old solution reiterated by every tech-savvy person out there, but you’d be surprised by how effective turning off and then turning on the system can be.
1. Press and hold the Power button on the Samsung TV until it turns off.
2. You can also choose to disconnect the power cable of the Samsung TV.
3. Leave the device without power for 30 seconds and then turn it on again.
Fix #2: Check the internet connection

Reports all across the user forums suggest that connectivity issues of the Smart TV can lead to the Amazon Prime Video app crashing unexpectedly, without any error message.
1. Turn off the wireless router by unplugging it from the power source for 30 seconds.
2. Plug the router back in and check to see if the connectivity issue is resolved.
3. If you’re using an ethernet cable with the TV, make sure that the line is securely attached between the TV and the router.
Fix #3 – Update the Samsung TV software

Samsung tends to release software updates for the Smart TV over time, which are meant to optimize the system and fix issues such as the Prime Video app not working on Samsung TV.
1. Turn on the Samsung TV and press the Home button on the remote control.
2. Using the arrow keys, head to the Settings section.
3. Navigate to Support – Software Update – and select Update Now on the screen.
Fix #5 – Delete and reinstall the app

In case the Amazon Prime Video app has not been automatically updated, you can remove it from the TV and install it again to see if the issue is fixed.
1. On the Samsung TV screen, navigate to the Apps section.
2. Select the app and press Delete to remove it from the list.
3. Now, using the Search option, look up Amazon Prime Video again and press Install on the screen.
Final Words

Do let us know which of the mentioned fixes worked best for you to resolve the issue of the Prime Video app not working on Samsung TV.
December 6, 2020