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  • Why Does My Freeview Box Keep Freezing – Here’s a Fix

    Why Does My Freeview Box Keep Freezing – Here’s a Fix

    Have you ever been puzzled by the question – why does my Freeview box keep freezing all the time? Here’s everything you need to know about the issues that occur while using the TV box and how you can effortlessly resolve them right away.

    Based in the United Kingdom, Freeview has grown from bringing one of the leading digital terrestrial platforms, to an internet-powered entertainment hub. Operated as a joint venture between BBC, Sky, Channel 4, and Arqiva, Freeview brings dozens of TV channels, radio stations, and HD content to the big screen.

    Freeview is available to users either through the receivers built into the HDTVs offered by brands such as Sharp, Toshiba, Sony, and many others. However, there are also special Freeview TV boxes available for purchase with the Freeview Play feature, allowing users to record live TV shows and movies for later viewing.

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    Why Does My Freeview Box Keep Freezing Up?

    There are multiple models of Freeview TV boxes up for grabs, and based on the one you’ve purchased, there can be certain technical issues arising every now and then. A common problem with the TV boxes from Freeview is that the hardware can sometimes falter and freeze the TV screen, and here’s why that could happen:

    1. The system crashed while performing a software update.
    2. There was an electrical shortage that interfered with the TV box’s signal.
    3. The input signal from the aerial satellite is either poor or nonexistent.

    How to Fix Freeview Box Not Working

    Regardless of the issues, you’re facing with your Freeview device – frozen picture, flashing screen, or unresponsive unit, there are ways to get around it. Here’s everything you can try out to get the TV box up and running again.

    Solution 1 – Hard Reboot the Freeview Box

    The most basic way to solve any technical issue that you’re facing with the Freeview box or any gadget for that matter, is to perform a quick reboot. When you’re wondering why does my Freeview box keep freezing randomly, and you can’t use the navigation menu to reboot it, there’s a way to perform a hard reboot.

    1. Switch off the power button of the Freeview box and remove the adapter plug from the socket.
    2. Wait for 30 seconds before you plug it back in.
    3. Now go ahead and turn on the Freeview TV box to see if the issue has been resolved.

    Solution 2 – Reconnect the Aerial Antenna

    The connection between the tuner box and the antenna could have been disrupted either due to a physical disturbance or due to an electrical surge. Either way, you can easily retune the connection using the system navigation menu.

    1. Begin by disconnecting the cable of the aerial antenna for a few minutes.
    2. Turn off the TV box.
    3. Reconnect the cable to the Freeview box and boot up the device.
    4. Using the menu, navigate to select retune or rescan again.

    Final Words

    While the chances are that the steps highlighted above should be apt to get you past the error screen. However, if you do continue to face issues with the Freeview box not working, then it could point to a hardware failure. We recommend that you reach out to the Freeview customer support and get it all sorted.

    Were you able to get a quick fix for the Freeview TV box problem, or have we missed out on mentioning a solution that worked for you? Don’t shy away from reaching out to us in the comments section down below.

  • Guide to Fix Freesat On Demand Not Working Issue

    Guide to Fix Freesat On Demand Not Working Issue

    The issue with Freesat On Demand not working can really bring your entertainment experience to a grinding halt. Here’s what you need to know about the media streamer box error and everything you can to do get it back in action right away.

    Ever since the cord-cutting revolution went into motion, there has been a rise in online media streaming by tenfold. With the rise of streaming services such as Netflix and Hulu, third-party TV boxes have also found popularity among users all over the world.

    Why is Freesat on Demand so popular?

    One such emerging name in the United Kingdom has been Freesat, which is a cable-free TV service dedicated to online streaming. Freesat covers more than 180 channels, allowing multi-show recording, and providing on-demand content to users with its own range of 4K-enabled TV boxes. More than 20 channels from the list are available in Full-HD, all managed by a simplified, beautiful navigation menu.

    Freesat 4K boxes also allow access to on-demand content through third-party services such as BBB iPlayer, Netflix, YouTube, My5, and several others. To make the deal sweeter, there’s even a Freesat app that enables you to remotely record content, manage them, and even launch on-demand content right from your mobile phone.

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    How to Fix Freesat On Demand Not Working 

    Being an online service that is linked to your satellite connection too, there are plenty of moving parts. If something seems to go wrong with either of these elements, it could result in the Freesat On Demand to stop working.

    Solution 1: Check the internet connection

    It wouldn’t be unheard of for the Freesat box to work fine, yet the internet connection is the culprit behind the error. Since the Freesat On Demand service depends on a stable internet connection to work, it is best to start the troubleshooting process right at the source.

    1. Connect another device to your internet connection to see if it’s working optimally.
    2. Unplug the wireless router, wait 30 seconds, and then plug it back in to see if it fixes the problem.
    3. Reboot the Freesat box by removing its adapter from the wall socket, waiting 10 seconds and then plugging it back in to perform a hard reboot.
    4. If you have a Freesat box that needs a wired broadband connection, make sure that the cable is securely plugged in.

    After completing the steps above, you can check to see if the Freesat On Demand issue has been fixed or not.

    Solution 2: See if Freesat On Demand service is down

    Considering it is essentially a network-based service, there’s a good chance that the ability to fix Freesat On Demand might not be in your hands. Users have regularly reported that Freesat isn’t working for them and the server seems to be down. One unofficial way of finding this out is through a maintenance service called Downdetector, which allows users to independently report if a service isn’t working for them.

    This can easily help you understand if Freesat On Demand is not working just for you, or if it’s a larger issue and all you need to do is wait it out. All you need to do is head over to the Downdetector Freesat webpage and find out if others have reported the service to be down as well.

    Final Words

    The increasing demand for cable-free TV has ushered in a new era of entertainment, but it has also led to all sorts of technical issues for the layman user. Finding out a way to fix Freesat On Demand issue is one that many have faced over the past years, and now, there’s a way to resolve it quickly.

    We hope that the steps above allowed you to get the entertainment service up and running. For any further questions, feel free to reach out in the comments section below.

  • How to Fix Xbox Error 8015000a

    How to Fix Xbox Error 8015000a

    Are you facing with Xbox error 8015000a code on your Xbox 360? Here’s everything you need to know about and troubleshoot the Xbox error 8015000a.

    Microsoft announced the Xbox 360 on November 22, 2005, and shortly after Microsoft introduced the online multiplayer platform, the Xbox Live. Many gamers flocked to the online multiplayer platform, which was superior to the PSN counterpart. Gamers steamed off their frustrations or budged online players on most hit gaming titles such as COD Modern Warfare 2, and many more. In 2020 when the latest generation of gaming consoles are on the horizon, Xbox 360 community is still going strong.

    What is The Xbox error 8015000a code?

    Many players have reported the Xbox error 8015000a code when trying to log in on the Xbox Live to play online multiplayer; you may see one of these messages along with the error code.

    • 8015000a. The license is missing, expired, corrupted or does not belong to the Gamertag.
    • 8015000a. Sorry, the Xbox Live profile cannot be downloaded right now. Try again later.

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    Troubleshooting the Xbox error 8015000a

    Here are some troubleshooting ways you can follow to fix the 8015000a error code:

    Delete Cache Data

    Deleting cache data will ensure any corrupted cache files will be deleted from the system on your Xbox 360, here’s how to remove the cache files on your console.

    • Press the Guide (X logo) button on your controller. 
    • Go to the Settings menu.
    • Hover over the storage device you want to clear cache data and press the (Y) button on the remote for Device Options.
    • On the Device Options menu, select System Cache.
    • The confirmation screen will appear, select on the OK option.
    • After the process is complete, you will return to the Storage Device Screen; you can press the Guide (X logo) on the remote to return to the Home screen.

    Check For Updates

    • Press the Guide (X logo) button on your remote controller.
    • Select the Settings options.
    • Select the Systems option.
    • Go to the Network Settings.
    • Select Test Xbox Live Connection.
    • If an update is available on the console, the update will be offered and select on Yes.

    Cant Access Downloaded Content

    If you are facing the error after redownloading your games and content, here are some ways to fix the issue.

    • Check for the Xbox Live service status.
    • Confirm that your console is connected to the Xbox Live service.
    • Check and verify that the content is associated with your original Xbox Live account.
    • Make sure that the license is up to date.
    • Check if the content is purchased with your Microsoft Account.

    Updating your Xbox 360 may resolve error 8015000a issue that is hindering in your way to play online multiplayer.

    After following these troubleshooting methods, login to your Xbox Live account and download your avatar profile and hope you will not receive the error message again. 

    Final Words

    We hope our troubleshooting guide has fixed the Xbox error 8015000a code and allows you to dust off your Xbox 360 and play online multiplayer with your online friends. 

  • How to Fix COD Modern Warfare Error Code 65538

    How to Fix COD Modern Warfare Error Code 65538

    Are you encountering the Call of Duty: Modern Warfare error code 65538 and can’t seem to get past it? Here’s a definitive guide that explains why the issue arises and what you can do to effortlessly resolve it.

    Ever since gaming became a mainstream means of entertainment, there have been certain games that have set the standard for the industry. One such standard has been set by Activision’s Call of Duty franchise, creating a vivid and realistic FPS (first-person shooter) gaming experience.

    The latest addition to the series has been Call of Duty: Modern Warfare, which is available across Xbox One, Microsoft Windows, and PlayStation 4. While the critically acclaimed game has received stellar reviews online, the multiplayer gaming community has reported some issues with it, one of them being the COD Modern Warfare error code 65538.

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    What does the Modern Warfare error code mean?

    Based on the gaming community forums for COD Modern Warfare, it seems that the error code 65538 pops up for users during the online multiplayer mode. Users report that the issue most commonly surfaces when trying to look for matches online, which results in a disconnection message popping up on the screen.

    Some of the most common connectivity issues that could lead to the error code 65538 to show up during the gameplay are as follows:

    • Unstable internet connection on the PC or gaming console.
    • The device set up on an incorrect time zone or region.
    • Latest updates of Call of Duty: Modern Warfare isn’t installed.
    • General maintenance issues with the Activision game network servers.

    How to fix COD Modern Warfare error code 65538

    Since this specific error is related to general network connectivity, a universal fix may not be able to fix it all. We’ve highlighted some quick and easy solutions that you can try out one by one to see if either of them helps you get past the error screen.

    Check the internet connection

    While this may seem like a no-brainer, but an abrupt disconnection from the World Wide Web can lead to failure and return the error. The easiest way to resolve this is by making sure that the computer or the gaming console is connected to the internet.

    1. When connected to a wireless network, use another device to see if the issue is actually with the network or not.
    2. Exit the game, reconnect to the network and check to see if it resolves the issue.
    3. Reboot the device and connect the system to the internet once again and see if it fixes things.

    Set the correct region on the device

    Since the game servers connect users based on region, having the wrong region set on your device can cause conflict during connection. Here’s how you can do it on the Microsoft Xbox One console.

    1. Turn on and sign in to your Xbox One console.
    2. Press the Xbox icon and head over to the Settings
    3. Navigate to All Setting – System – Language & location
    4. Select your region from the list and then Restart button to reboot the console.

    On the PlayStation and Microsoft Windows, you don’t have the ability to change the region if you’ve already created the account. If you have been using a VPN service with the gaming console or have it set up on the wireless router, it may be the direct reason behind the Modern Warfare error code 65538.

    Final Words

    Apart from the issues mentioned above, there could also be issues with the game servers of Activision. In case none of the solutions mentioned above doesn’t seem to work out for you, and the error code has not been persistent, your best bet is to just wait it out and check to see if the issue fixes itself after a few hours.

    Were you able to fix this annoying issue that has been disturbing your intense gaming session with the squad on COD Modern Warfare? Be sure to share your thoughts in the comments section below.

  • Guide on How to Fix PS4 Error NP-36006-5

    Guide on How to Fix PS4 Error NP-36006-5

    Being stuck with the PS4 error NP-36006-5 can put a wrench in your console gaming experience. Here’s everything you need to know about this annoying issue and how you can resolve it the easy way.

    The Japanese tech giant Sony has been a major force in the gaming industry, all thanks to the PlayStation brand. The current jewel of the crown, the PlayStation 4 is easily one of the highest-selling gaming consoles you can find out there.

    However, no matter how much Sony strives for the best and well-rounded the software may be, it isn’t perfect. Over the years, users have reported plenty of issues with the console, with the PS4 error NP-36006-5 being a recurring one.

    What does the PS4 error NP-36006-5 mean?

    Based on the reports, this critical issue with the PlayStation 4 occurs when using the PSN app to enjoy multiplayer games online. The entire error seems to read as follows “(User Name) will be logged out of the PS4 because an error has occurred (NP-36006-5)”.

    The PS4 error code may also appear if you abruptly unplugged the gaming console with the game still running. Doing this could cause the user files to crash and become corrupt, which in turn prevents you from launching the game.

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    How to Fix PS4 Error NP-36006-5

    Since this particular error seems to be common among PS4, Sony has directly addressed the issue on its website. All you need to do is follow the steps enlisted below, and you should be able to fix the error code problem in no time.

    Create a backup of the user data on your PS4 console

    1. Launch the PS4 menu and open Settings.
    2. Navigate to System – Back Up and Restore menu, and choose Backup PS4.
    3. Save Trophies by making sure they are all synced to the PSN.

    Remove the User Profile

    1. Head back to the Settings menu and find the Users
    2. Select the user profile having issues with and Delete
    3. Now create a new user profile again and restore the saved data from the backup.

    Once you have created the new user profile on the PlayStation 4, go ahead and launch any game. You will most likely be able to get past the launch screen without any error message popping up.

    How to Fix PS4 Error Code NP-36006-5 by Deleting Trophies

    Users on the community forums for PlayStation 4 also suggest that the specific error could be related to the trophies you’ve earned in-game. If the trophy is unable to sync with the PSN server, it will give back the error code.

    1. Head over to the Trophy
    2. Pick the game with 0 trophies and press the Options
    3. Press the Delete button from the pop-up screen on the right.

    Final Words

    Although the PS4 error NP-36006-5 might seem like a bigger problem than it is, resolving it is fairly simple. By implementing the steps mentioned above, you should be able to get back to gaming on the PlayStation 4 in no time.

    We hope that the solutions mentioned above will help you fix the PlayStation Network error with ease. If you’ve got a fix that works better than the ones we’ve highlighted above, be sure to mention it down below in the comments, and we’ll test it out for the readers.

  • Does Your LG TV Dim Automatically? Here is How To Fix It

    Does Your LG TV Dim Automatically? Here is How To Fix It

    If your LG TV dims automatically, then we understand it can be a concern. In most cases, this is actually a feature of the TV rather than a broken screen.

    Usually, you will experience the screen dimming during scene changes, when the picture goes from light to dark. What is happening, is the panel processor decreases power to the backlight during those scenes where there is more dark than light.

    Thankfully, we have a few tips and tricks to stop the screen automatically dimming by changing the screen settings.

    Why does my LG TV dim automatically?

    Your TV will automatically dim by itself because of a function called the Ambient Light Detection which measures the amount of light in the room and changes the brightness appropriately. The screen will become darker in a dark room, and brighter in a light room.

    How to stop my LG TV from dimming automatically?

    To stop your LG TV from dimming automatically, you can try adjusting the energy settings.

    1. Go to the picture menu and find settings > advanced > picture.
    2. Press the Energy Saving option
    3. Switch the Energy Saving to OFF.

    If that doesn’t work, you can try turning off the ‘smart picture mode‘ and using the ‘expert mode‘ instead. Other things you can try switching off are the dynamic contractsuper-resolution, and the colour filter.

    What to do if your LG TV is still not working

    If none of the methods above worked, then it may mean you have a more serious issue with your television.

    We have also heard reports that on certain LG models this energy-saving feature cannot be turned off, and something you need to live with.

    For further assistance, we recommend contacting LG customer support.

  • How to Retune a Technika TV in 3 Quick & Easy Steps

    How to Retune a Technika TV in 3 Quick & Easy Steps

    Retuning a Technika TV is a relatively simple job if you follow our quick and easy steps. 

    If you are experiencing a loss of channels, picture issues, or the wrong regional news channel, it may mean your Technika TV needs retuning. 

    There are two types of tuning: automatic and manual. Both methods are done using the remote control. 

    How to retune a Technika TV (Automatic) in 5 Quick & Easy Steps

    If you are experiencing missing TV channels on your Technika TV, then a manual retune will usually fix the issue. Follow the five simple steps below to get started:

    1. Select ‘Menu‘ on the remote control. 
    2. Look for a ‘SetupInstallationUpdate‘, or similar option from the menu. 
    3. Choose ‘First Time Installation‘ from the options (sometimes labelled as ‘factory reset‘ or ‘full retune‘).  
    4. Press ‘OK‘ and confirm any messages your TV may display about deleting existing channels, which will then begin the retune. 
    5. After the retune is complete, save any existing changes.

    Retuning a Technika TV (Manually)

    If an automatic retune didn’t work, then you can perform a manual retune to find missing channels.

    Before we begin, head over to the official Freeview website and enter your postcode. This will determine the transmitter located in your area and provide you will the channel frequencies which you will need to enter later on.

    1. Like before, select the ‘Menu‘ button on your remote control.
    2. Select ‘Setup‘ or ‘Installation‘. If you see icons, select the most appropriate image (usually a spanner or satellite).
    3. Use the arrow keys to select ‘Manual Retune‘ (or something around those lines).
    4. If you are asked for a passcode, check your product handbook. Otherwise, try the default password ‘0000‘ or ‘1234‘.
    5. You will now need to manually add the channel numbers, which you will find from the website we mentioned above. Look for the details in the ‘N‘ and ‘Now‘ column to find the correct channel details.
    6. Repeat this step until you’ve completed adding correct channels for each group.
    7. On your remote, press the ‘Menu‘ button to exit.
  • Freeview Box No Signal Error Message

    Freeview Box No Signal Error Message

    Freeview is the UK’s biggest TV platform, providing access to over 95% of the nations hottest shows, for free. Freeview is installed to over an impressive 18 million homes across the UK.

    We all love watching TV, however there is nothing more frustrating than going to watch your favourite show, and receiving an error message saying that your Freeview Box has ‘no signal‘.

    Fortunately, this is a common Freeview fault, and in this quick and easy guide, we are going to share with you how to fix this Freeview no signal error message.

    Freeview Box No Signal Error Message: How To Fix

    1. Change source input – First, check that your TV is set up to the correct source/input. You can do this by selecting the INPUT button on your remote and using the arrow keys to select the input you wish to use. Try selecting AV, TV, and Digital TV if you haven’t already done so. 
    2. Retune your device – Occasionally, a no signal error message could be due to setup issues. Simply press the menu button on your remote control and select either ‘Setup, installation, update’, or a similar option. Select the option that says ‘first time installation’, or sometimes labelled ‘full retune’. After the retune is complete, if you’re still seeing the no signal error message, then continue with the steps below.
    3. Check transmission status in your area – Sometimes, no Freeview signal can be the result of network maintenance in your area. However, maintenance is usually carried out during off-peak times to avoid disruption to your service. You can check the transmission status in your area here.
    4. Reboot your device – It may sound obvious, but if you’re Freeview still isn’t working then we recommend trying a hard reboot. Firstly, switch off your device at the wall, and then reconnect any cables in the back of the TV/box, ensuring that all cables are tightly connected. Wait 30 seconds for everything to cool down, and then power on your device.

    Freeview Box still not working?

    If you’ve exhausted all of the options above and your Freeview still isn’t finding a signal, then it may mean you have a defective antenna. This can include the ariel being obstructed or wrongly installed, faulty parts in the antenna, poor weather conditions causing interference, or loose and unstable connections from the antenna to the TV.

    There is a great free tool on the official Freeview website that tells you which transmitter you receive a signal from, the current status of the transmitter, and all of the channels which should be available to you in your area.

    For further assistance, you will need to contact your device manufacturer.

  • How To Fix Pokemon Home Error 800 in These Quick & Easy Steps

    How To Fix Pokemon Home Error 800 in These Quick & Easy Steps

    Pokemon home is a cloud-based system that allows players to store and transfer Pokemon from all modern and old Pokémon games. Pokemon Home works with a variety of games, including the Nintendo Switch games Pokémon SwordPokémon ShieldPokémon: Let’s Go Pikachu!, and many more. 

    Released in Febuary 2020, Pokemon Home is compatible with both Nintendo Switch and as a mobile app. The game has proven to be a popular hit with Pokemon enthusiasts.

    Pokemon Home Error Code 800

    If you have have been playing Pokemon Home, you may have encountered the frustrating ‘Pokemon Home Error 800 message‘. This error is nothing to worry about, and a common fault that many players experience. 

    Pokemon Home Error 800 is usually a server-related fault and is caused by too many players trying to log into the server simultaneously. 

    It has been reported that some users see a variety of error messages, for instance seeing a communication error, or an error code 504 on the Nintendo Switch. However, this is still caused by the same server problem and the message you see may vary depending on the device you are logging into.

    How To Fix Pokemon Home Error 800

    Because the error is usually server-related, the best thing to do is normally wait until the servers become less overloaded. However, there are a couple of things you can still try in the meantime: 

    1. Uninstall and reinstall – Sometimes uninstalling and reinstalling the game can help resolve this issue. 
    2. Contact Support – If the problem persists, you can contact the official Pokemon Support team here. 

    Typically we recommend waiting at least a few hours before contacting support, as by then the servers have usually rebooted and are running successfully again.

    We hope this diagnostic guide has helped you. If you have any questions, please leave a comment and we will try to get back to you as soon as possible.