Turning on your gaming console and being let down by the PS4 error CE-45104-4 screen can be a bummer. Here’s a quick guide on everything you can do to rid yourself of this annoying issue once and for all.
We’re in the era of the next-gen gaming console being released by Microsoft and Sony simultaneously, and while millions are rushing to get the PS5, the popularity of the PlayStation isn’t going to dwindle. The Japanese tech giant has announced 4 years of support for the PlayStation 4, which makes it good to go for most gamers down the road. However, the gaming console is not free of issues, one of which being the PS4 error CE-45104-4 that is plaguing the community recently.
What is Error CE-45104-4 on PS4?
Based on the community forums online, the issue of the CE-45104-4 error seems to widespread, with people across the United States and Europe reporting it. Some users have also claimed that the error code began to show up after the system update, particularly the PS4 System Software Update v8.00 which was released just over a month ago.
While for some users the error code began popping up only recently, despite having the update installed for weeks, others are blaming it all directly on the update. The issue has also been related by users towards the PSN service being down or under maintenance, which is directly affecting the multiplayer gameplay experience.
How to Fix PS4 Error CE-45104-4
Fix #1 – Reboot the PS4 console
As rudimentary as it may sound, sometimes just turning on and turning off the gaming console can do wonders.
- Press and hold the Power button on the console until the light turns off.
- Now, go ahead and press the Power button on the console or the PS4 controller to turn it on.
- Launch the game to see if the issue has been resolved.
Fix #2 – Check the network connection
An inactive network connection can be the root cause of the PS4 error CE-45104-4 popping up.
- Ensure that the internet connection is working by testing it on your mobile phone or a computer.
- Turn on the PS4 and navigate to Settings – Network – Test Internet Connection and press the X button.
- Confirm that the internet status is valid and all online services are active.
Fix #3 – Check the status of PSN
In certain cases, the network connectivity of PSN (PlayStation Network) may be compromised.
- Open a web browser on your phone or computer and navigate to status.playstation.com.
- Confirm that the Account management, Gaming and social, and PlayStation Store sections are Green.
- In case the webpage does not show “All services are up and running”, reach out to PlayStation Network support to get an ETA on when the issues will be resolved.
Fix #4 – Use Safe Mode to reinstall the software
When the software update is either corrupt or not recognized by the PS4 system, it can lead to errors in network connectivity such as Error CE-45104-4.
- Press and hold the Power button to completely turn off the console.
- To boot up in Safe Mode press and hold the Power button until you hear a second beep sound.
- Select the Safe Mode Option 3 – Update using internet.
At the end of the day, the issue has to do more with the network connectivity, than it has to do with the console itself. If none of the above fixes seem to work for you, you might just have to weather out the storm. Since the issue is widespread, you can expect Sony to roll out an incremental update to fix the PS4 Error CE-45104-4 soon enough.