Are you getting the RuneScape error code 1020 while signing up for a new account in Iron Man mode? Does the code come with an “Access Denied” error message? Don’t worry; this guide will show you why you are experiencing the issue and the different ways to troubleshoot the error.

RuneScape is a unique MMO that lets you play in the fantasy world of Gielinor. You can play Old School RuneScape on any computer with internet access. However, RuneScape 3 is also popular because you don’t need high-end hardware to enjoy the game content.

However, quite a few users report they when they try to make a new Iron Man account on the RuneScape website; they get a 1020 Access Denied error code on their browser. Let’s find out why you see the error on your screen and then figure out a way to fix the error.

Why do I keep getting RuneScape error 1020?

Runescape cause

The following situations can cause the 1020 error to pop up on the RuneScape website.

  • RuneScape CDN is blocking your IP address due to internal settings and thus denying the connection with the website as it identifies a threat.
  • Cloudflare cookies stored on your computer are causing a conflict regarding using the RuneScape cookie files.
  • RuneScape server indicates that you have violated a firewall rule by showing you the error code 1020.
  • You are using a VPN to access the RuneScape website.

How do I fix RuneScape error 1020 Access Denied?

Runescape 1020 error fix

Try the following troubleshooting steps if you get the RuneScape error 1020 on your browser.

Check RuneScape service status

If RuneScape servers are down, you may get the Access Denied error on your screen. Therefore, before starting to troubleshoot the error on the user side, check the status of the RuneScape servers. If you find out that RuneScape servers are experiencing an outage, you may need to wait for a few hours to let the game devs fix the issue.

Clear browser cookies

Sometimes, the RuneScape web server is not responsible for throwing the 1020 error. The error may exist in your local cache, and your browser retrieves it when you try to access the gaming website. Therefore, clearing your browser cache can often help you fix the issue.

Although some browsers let you clear only the RuneScape data, we recommend that you clear the browser cache all the way. In Chrome, you can do it by tapping on the three dots on the upper right corner and then navigating to More Tools –> Clear browsing data –> All Time data.

Change Network connection

Many RuneScape players reported on different forums that changing the network connection can fix the error code 1020. It’s possible that the RuneScape bot detected your IP address as a threat and have blocked it.

To confirm the suspicion, use another network connection, such as mobile data, to access the RuneScape website. If the error is sorted out, contact your ISP provider to change your IP address.

Usually, Every 14 days, a DHCP lease renewal at the server-side takes place that goes through a handshake between your modem/router and the ISP. However, if you can’t wait that long for the automatic IP change, connect your device to another WiFi connection or mobile data to create the RuneScape account on their website.

Try running RuneScape in a different browser

A few users fixed the Access Denied error while creating a new account on RuneScape by changing their browser. It may have something to do with the browser settings saved on the RuneScape servers. Therefore, try another browser to visit the gaming website and see if the issue persists.

Disable VPN Service

Most of the gaming servers detect threats through AI bots. If you access the RuneScape gaming website with an active VPN, it may contain a bad batch of IPs that don’t sit right with the gaming server. To fix this, disable your VPN or choose another reliable VPN server to create an account on the RuneScape website.

Use a gaming service to play RuneScape

If the above fixes fail to resolve the 1021 error, you can use your Steam credentials to create a Runescape account in the following way. To do this:

  • Visit the Steam website and log in with your credentials.
  • Navigate to the Steam library section and search for RuneScape.
  • Select RuneScape or Old School Runescape and install the game.
  • Next, click on “Play Game” and wait for the “Log in to RuneScape” prompt.
  • Now select the option of “Create a new RuneScape account” and fill in all the required details.
  • When the RuneScape sign up process is done, go to “Link Steam Account” under the Steam settings page.
  • Select the Link account option next to the RuneScape game (You may need to enter your RuneScape login credentials again).
  • Finally, launch the RuneScape game on Steam and enjoy the fantasy world of Gielinor.

How do I enable cookies in my Web browser?

Enable runescape from browser

Players who don’t want to use a gaming service to play RuneScape can try another quick fix for the 1020 error. Cloudflare uses cookies to store information about the communication with the RuneScape page. However, sometimes, a conflict regarding the use of cookie files can occur.

In a few cases, the conflict initiates from the end-user. You need to ensure that cookie usage is enabled in your browser to fix the issue. We’ll take the example of Chrome.

  • Launch the Chrome browser and click on the three vertical dots at the top right corner.
  • Next, go to Settings and select the Privacy and Security option in the left pane.
  • On the right, click on Cookies and other site data and select the “Allow all cookies” option.
  • Finally, restart the Chrome browser and re-load the RuneScape page to see if the problem is now fixed.


We hope that this guide helped you fix the RuneScape error 1020. Sometimes, if your browser accepts cookies, a 3rd party extension can be blocking the RuneScape cookies. Therefore, disable the trouble-making extensions. However, if the problem persists, contact Jagex support and see what they offer you to fix the error code.