When you turn on your PS5, does the gaming console get stuck on the Black screen after the PS logo? Have you tried restarting the Play Station 5 but are still experiencing the same issue? Don’t worry; this article will guide you on how to fix the Black screen with the help of easy troubleshooting methods.
Sony Interactive Entertainment developed the PS5 gaming console as a successor to the PS4. The new console offers improved graphics and outstanding 4k performance. PS5 not only lets you play almost all PS4 games but also loads them faster. The PS5 game controller makes playing your favorite games more tactical than ever before.
However, quite a few players report that the screen turns Black when they turn on the console. The PS5 runs well, but the players can’t see anything on display. The issue occurs randomly, and players also face it when opening specific applications.
Why is my Playstation stuck on a Black screen?
If your PS5 is stuck on the Black screen, it could be due to the following reasons.
- A temporary glitch in the PS5 software is causing the screen to go Black on the monitor.
- You are using an out-of-spec HDMI cable, or the cable is faulty.
- The HDMI port on PS5 or monitor is dirty or broken.
- Your monitor or TV is not compatible with HDCP, resulting in a video output error.
- Resolution settings on your PS5 are not compatible with your TV or monitor.
How do I restart my PlayStation 5?
Before trying out troubleshooting steps in this guide, we recommend power cycling your PS5. Sometimes, a complete restart fixes the Black screen issue without needing to apply complex fixes. To do this:
- Press and hold the Play Station 5 power button for 7 to 10 seconds.
- Keep pressing the power button until you hear the second beep from the PS5 gaming console.
- Now unplug the power cable from PS5 and the main outlet.
- Wait for 45 seconds and plug the power cable back on both PS5 and the power source.
- Next, turn on your PS5 and see if the PS5 Black screen issue persists.
How do I fix my PS5 Black screen?
Try the following troubleshooting steps if power cycling Play Station 5 does not fix the Black screen issue.
Check HDMI cable and ports
When you see a Black or Blank screen on your PS5, it may be due to a faulty HDMI cable or port. Therefore, the first thing you should do is to inspect the PS5 HDMI cable and look for any sign of damage, such as exposed wires or loose connections.
If you find a fault in the HDMI cable, replace it with a new one. Furthermore, look for dust and debris on the HDMI ports of your TV and PS5 and clear it. Afterward, reconnect the HDMI cable to the PS5 and see if this fixes the issue.
Use a 2.0 HDMI cable
If you connect your PS5 to a high-resolution display, the console needs a high-speed HDMI cable to steer clear of any video output issues. Therefore, if you suspect that your HDMI cable is causing the black screen problem, go to a nearby store and purchase an HDMI 2.0 cable that supports high bandwidth.
Change console resolution
Sometimes, the cause of the black screen is the display rather than PS5. You can quickly identify display problems by attaching your PS5 to another TV. If you don’t see a black screen on a different TV, your PS5 display setting may not be compatible with your existing display.
To fix the issue, you need to adjust the resolution settings on your PS5 to make it work with your TV in the following way.
- Shut down PS5 by pressing the power button for 10 seconds.
- Connect the gaming controller to the PS5 with a USB cable.
- Next, power on PS5 and press the PS button to boot the console in Safe Mode.
- Now choose the “Change video output” option and select X under the “Change Resolution” screen.
Afterward, PS5 will restart. Experiment with different resolution settings and find the one suitable for your TV.
Configure HDCP settings
HDCP is a protection technology to prevent the piracy of digital content, and the manufacturers use it on Display port, HDMI, TV, DVI, and so on. However, if your TV or display is not compatible with HDCP, PS5 won’t output video signals leading to a black screen.
Therefore, you need to disable HDCP on your PS5 to match its compatibility with your TV. T do this:
- Access the Settings menu on your PS5.
- Next, go to the System option and Choose HDMI to expand the options.
- Uncheck the “Enable HDCP” option and restart PS5.
- Now check if the black screen problem has been solved.
- Turn on the HDCP feature and select HDCP mode under the HDMI options if the issue persists.
- Next, change HDCP mode to HDCP 1.4 only.
- Afterward, change the resolution settings on your TV to 720p, 1080i, 1080p, and 2016p, as PS5 supports only these resolutions.
Hopefully, with the new HDCP and resolution settings, you won’t see the black screen this time.
How do I reset my PS5 without losing data?
Another quick way to fix the PS5 black screen is to reset your console. Don’t worry; you can do it in the following method to avoid any loss of gaming data.
- Press and hold the PS5 Power button until you hear the console beep two times.
- Next, plug in your gaming controller using the USB cable and press the PS button to go into safe mode.
- Finally, select the “Reset PS5” option and wait for the console to complete the process.
After resetting your PS5, boot it normally and verify that the black screen issue is fixed.
Hopefully, this guide helped you fix the PS5 displaying a Black or Blank screen on your display. Contact a technician in case your TV or PS5 HDMI port is damaged. However, if all else fails, we recommend contacting the Playstation’s customer support and discussing the issue with them.