Whether it’s your OLED, LED, or 4K television, when your Panasonic TV sound is not working, it completely ruins the program you intend to watch.

Auto leveling the volume in the audio settings, or simply pressing the unmute button can sometimes restore your sound in an instant, but for some people, the source of the problem can prove hard to diagnose and fix.

This is why we have created this comprehensive guide to help fix a Panasonic TV when the audio is not working in 5 easy steps.

Why is there no sound coming from my Panasonic TV?

Smart TV with lady using remote

Why did my TV audio stop working

There may be no sound coming from your Panasonic TV because it has been set on mute, or your TV has not been set to the correct speaker if you are using an external one.

Further reasons as to why your TV audio has stopped working, could be due to;

Reason 1. Audio output setting is incorrect

The audio output setting of your Panasonic TV may be set incorrectly, whether you are using the internal speaker of the TV, an external one, or you may have previously had headphones connected.

If the output setting is set to a device that is not connected, the sound will not be able to play through.

Reason 2. Loose connections

If you have external devices connected to your Panasonic, the cables may not be securely connected, or they are malfunctioning due to debris in the ports.

Reason 3. Internal hardware issues

The internal speakers of your Panasonic TV may have been damaged internally, or a piece of hardware has malfunctioned affecting the sound from playing from the speakers.

Reason 4. Sound settings are set too low

You have sound settings that you can configure specifically to your preference on your Panasonic TV.

If these settings are set too low, this may interfere with your audio playing on your TV.

How do I get the sound back on my Panasonic TV?

Female hand with television remote control

How to fix sound on Panasonic TV

Getting your Panasonic TV sound working again can be completed with these easy fixes;

Fix 1. Check mute and volume settings

Your Panasonic TV may be unintentionally set on mute. Check to see the mute status by clicking on the mute button on your remote.

If your TV is not muted, turn the volume up to make sure it has not been set too low, stopping you from being able to hear anything.

Fix 2. Confirm sound settings

The settings on your OLED may be set incorrectly.

Make sure they have been adjusted accordingly;

Step 1. Click on the ‘Menu’ button

Step 2. Select ‘Sound’

Check to see all audio settings are set correctly.

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Fix 3. Change Audio Output

Your audio output setting may be configured incorrectly if you are using an external speaker, or changed over your input device.

If there is an external speaker connected, make sure the HDMI cable is connected properly.

Step 1. Select the ‘Menu’ button

Step 2. Choose ‘Audio’ or ‘Sound’

Step 3. Depending on what model you have, select ‘HDMI Input’, ‘TV Speaker Settings’, or ‘Audio Preferences’

Make sure the correct option has been selected depending on whether you are using the internal speaker or not.

Fix 4. Unplug your TV

Your Panasonic may have just glitched which has resulted in the audio not playing through the speakers.

A simple action of unplugging your TV will fix this error.

Step 1. Turn your television off

Step 2. Unplug it from the mains

Step 3. Wait for a few minutes before plugging it back in

Step 4. Switch your TV back on

Check to see if the sound will now play.

Fix 5. Remove and reinsert cable box

If you are making use of a cable box, it has been recommended to remove the cable box completely and re-plug it in after a couple of minutes as this will reset all connections.

How do I reset the sound on my Panasonic TV?

Reset Image in neon

How to reset the sound on Panasonic TV

Resetting the sound on your TV will bring your Panasonic back to its default settings (as you bought the TV) and should help get rid of the Panasonic TV sound not working issue;

Step 1. Click on the ‘Menu’ button

Step 2. Select ‘Setup’ and then ‘System’

Step 3. Now choose ‘Factory Defaults’

Confirm this action and restart your TV once it has been completed.

Completing this reset will help especially if you have continuously made changes to your Panasonic sound settings.

How do I make my Panasonic TV louder?

If you are struggling to hear your Panasonic TV even though the volume has already been set high, you may need to increase the bass level of your LED TV or enable the surround sound setting.

To change this setting;

Step 1. Click on the ‘Menu’ button on your remote

Step 2. On the left-hand side, scroll down to ‘Sound’

Step 3. Select ‘OK’ on your remote

Step 4. Enable the ‘Bass Boost’ option as well as ‘Surround Sound’

Note, If you are wanting to change your treble setting, keep in mind turning this setting down will make the audio come through softer.

Additional tips for increasing the volume on your Panasonic TV;

  • You can make your Panasonic TV louder by simply using the volume button on your remote if the volume is currently set too low.
  • If you want more of a ‘surround sound’ volume, it is advised to use an external speaker, connected via an HDMI cable instead of relying on the internal speaker of your Panasonic.

(If you are wondering how you can boost your TV volume without a remote, you should have a volume button placed on your Panasonic TV that you can press to change the sound intensity.)


With the sound restored to your Panasonic TV, you can now enjoy your favorite programs the way they are supposed to be enjoyed with full stereo sound.

If you find the sound is still not coming through your Panasonic TV, there may be an internal problem with a component inside your Panasonic TV.

JustAnswer is an online support page, where you can speak to a qualified Panasonic technician online who will try and answer all your queries, as well as provide you with the necessary solutions for your Panasonic device.

Panasonic also has a customer support page where you will be able to browse queries. This page includes a ‘Chat With Us’ option that you can make use of if you are wanting to communicate with a supporting advisor as soon as possible.