Are you using Twitch to stream videos and getting an error 3000 message on your screen? Do you know why this error occurs and what can you do to fix it? Don’t worry, in this article, we’ll guide you on how to resolve the issue by implementing easy troubleshooting steps.
Twitch is an American streaming service that focuses on live video game streaming and broadcast of esports tournaments. It is a great platform for gamers to stream video games and for nongamers to watch and observe the performance of other players in their favorite game.
However, errors such as a 3000 error can contribute to a bad user experience on Twitch as you won’t be able to stream or watch content on it. Let’s find out what that error means and how you can get rid of it.
What does Twitch error 3000 mean?
A lot of Twitch users reported that when they are trying to stream videos or logged in to watch other gamers play, they get a black screen with an error 3000 message. Most of the time, this issue is noticeable on Chrome and is related to the HTML 5 video decoding system or some other web modules.
As HTML5 is newly released, Twitch and Chrome might be finding it difficult to keep up with each other’s configurations. As a result, you’ll be getting a 3000 error while streaming or watching videos under the new HTML 5 marking language.
Why do I see an error 3000 on Twitch?
If you’re in the middle of watching or creating a stream on Twitch, you may get the 3000 error due to the following reasons.
- HTML5 is failing to respond correctly while decoding Twitch streaming videos
- Your current browser is not compatible with the newer HTML5 or flash technology implemented on the Twitch website
- Junk cookies and the bad cache is accumulating in your browser that is causing conflict with the browser’s operations
- Your home or work network is experiencing internet speed issues
How do I fix error 3000 on Twitch?
To fix the error 3000 on Twitch, try the following troubleshooting steps.
Fix network issues
First and foremost, the 3000 error message on Twitch is caused by slow internet. To fix this, power cycle your router and your device. If the error persists, run an internet speed test and contact your ISP to fix the speed issues on their end. Furthermore, switch to a wired connection if WIFI signal strength is poor in your vicinity.
Additionally, makes sure that your internet connection is configured without a VPN or a firewall as these settings can block Twitch content resulting in various network and decoding errors.
Clear browser cookies and data
Junk on your cache and bad cookies give rise to numerous issues including Twitch error 3000. Therefore, you need to clear your browser cookies periodically to rule out that cause. To clear cookies in Chrome:
- Open a new tab, type in chrome://settings, and hit Enter to open the Chrome Settings window
- Click on Privacy and security from the left pane and select CLear browsing data
- Click on the drop-down menu next to the Time range option and select All time
- Next, make sure to check browsing history, cached images, and cookies boxes
- Finally, click on clear data and restart the Chrome browser
- Now log into the Twitch website and see if you can stream or watch games without seeing the 3000 error message
Disable hardware acceleration
In some cases like the Twitch error 3000, the hardware acceleration feature can cause media recourse decoding issues. To fix this, you can try disabling hardware acceleration in the following way on Chrome.
- Open a new tab on Chrome and click on the three dots in the upper right corner of the browser screen
- Scroll and click on Settings
- Locate the Advanced option in the left pane and click on it
- Now click on System and navigate towards the right to see the “Use hardware acceleration when available” option
- Toggle the blue switch to Off and relaunch Chrome browser
If you fail to fix the error with the above-mentioned fixes, try disabling HTML5 manually on Twitch. To do this:
- Launch your browser and go to the Twitch website
- Use your credentials to log into your Twitch account
- Select a stream that you like to watch
- Place your cursor over the player and click on the cogwheel icon to open Settings
- Under the Advanced menu, uncheck the “Enable HTML5” box
- Now stream a video and verify that the error is gone
Disabling HTML5 is a working fix for the Twitch 3000 error. However, you have to do this whenever you load a new stream or refresh the existing one.
We hope that this short guide helped you fix the Twitch error 3000 on your computer. If the error persists, we recommend that you enable third-party cookies on your browser and try the above troubleshooting steps in Chrome’s incognito mode. Also, make sure that your display drivers are up to date. Good Luck!