Your GiffGaff mobile data not working is not something you want occurring when you’re out and cannot find a Wifi hotspot.
It’s good to keep in mind that GiffGaff is reliant on the O2 network, so it’s best to first check your coverage to make sure you’re not out of the zone from a cell tower or that the network may just be completely down, in which case you would have to wait it out until they have fixed the problem.
At Easyfix, we don’t want you stressing over how or why your GiffGaff mobile data is not working, so we have created this simple guide for you to follow which you will be able to use every time you experience this problem on your phone.
GiffGaff Mobile VS O2 Mobile
GiffGaff Mobile VS O2 Mobile
As we know, GiffGaff mobile operates using O2’s mobile network giving GiffGaff pretty much the same coverage and speeds as O2 Mobile, however, there are a few differences between the two;
- GiffGaff does not have WiFi Calling and 4G Calling as opposed to O2
- 5G is only available on GiffGaffs ‘Golden’ plan, whereas O2 offers 5G
- GiffGaff does not have any of their own WiFi hotspots
We can conclude that when it comes to GiffGaff and O2, there is not much difference between the two, giving you a pretty sweet deal with GiffGaffs low pricing and O2’s good network connectivity.
Why is my GiffGaff mobile data not working?
GiffGaff Mobile Data Not Working
Your GifGaff mobile data not working is frustrating to say the least, but it is good to know the possible reasons as to why it is not working which will be outlined;
- Your mobile device may need to be restarted
- APN information on your phone is wrong
- You are out of the coverage zone
- O2 network is down
- The building you are in is blocking the connection to the cell tower
How do I activate my GiffGaff mobile data?
Activating GiffGaff Mobile Data
GiffGaff have multiple ways for you to activate your mobile data;
Step 1. Ensure your device is turned off
Step 2. Put your new GiffGaff sim into your device
Step 3. Switch your phone on
Step 4. You may be asked for a pin, which will be 5555
Step 5. You should now see the signal at the top of your screen
You can activate your mobile data by using this link
GiffGaff have a mobile app that you will need to download to manage your data, you can activate your mobile data here if you are connected to Wifi.
Activation should now be completed.
What are the APN settings for GiffGaff mobile?
Image by Chris Reading from Pixabay
If you can make calls and send messages, but your mobile data is not working, this could be because your APN settings are wrong.
- APN: giffgaff.com
- Username: gg
- Password: p
- Proxy: {Leave Blank}
- MCC: 234
- MNC: 10
- APN protocol: IPv4v6
- APN roaming protocol: IPv4
- Authentication type: PAP
How do I set up my APN settings for Giffgaff mobile?
Setting up the APN settings is not as complicated as it seems, and can be easily followed
On Android
Step 1. Go to ‘Settings’
Step 2. Find ‘Mobile Networks’ and select this
Step 3. Choose ‘Acces Point Names’
Step 4. Click on ‘New’
Step 5. Input the APN settings that have been given
Step 6. ‘Save’ and exit
On iPhone
Step 1. Find your ‘Settings’
Step 2. Choose ‘Mobile Data’
Step 3. Select ‘Mobile Data Options’ and then ‘Mobile Data Network’
Step 4. Fill in the APN Settings provided
Step 5. Save the information that has been inputted
APN settings are now correct
GiffGaff Mobile Data Roaming not Working
Like many other network providers, GiffGaff offers free mobile roaming in certain EU destinations at no extra cost.
List of Countries included
- Austria
- Belgium
- Bulgaria
- Croatia
- Cyprus
- Czech Republic
- Denmark
- Estonia
- Finland
- France
- French Guiana
- Germany
- Gibraltar
- Greece
- Guadeloupe
- Hungary
- Iceland
- Ireland
- Italy
- Latvia
- Liechtenstein
- Lithuania
- Luxembourg
- Malta
- Martinique
- Mayotte
- Netherlands
- Norway
- Poland
- Portugal
- Reunion
- Romania
- San Marino
- Slovakia
- Slovenia
- Spain
- Sweden
Why is my GiffGaff Mobile Roaming not Working?
GiffGaff Mobile Roaming
If you are in a country that is not in the EU, and you do not have enough data, your GiffGaff mobile roaming will not be able to work.
It is important to remember that you may have to purchase more data to be able to stay connected while abroad.
You can keep track of your balance easily;
Track 1. Use your GiffGaff app
Track 2. Dial *100# and the select send
Track 3. Ring 43430 and choose option 2
You may need to check your mobile roaming is switched on, and that your software is current.
Related Posts:
- Three Mobile Data Not Working: Get Internet Access On Three Network
- Plusnet Mobile Data Not Working: Heres How to Get Back Online
How to Activate my GiffGaff Mobile Roaming
Your GiffGaff mobile roaming will be activated when you enter your new location.
GiffGaff will send you a message confirming the charges for the specific country you are visiting.
You might have to restart your phone and connect manually to a network.
Your GiffGaff mobile roaming should be up and running.
Conclusion
When choosing the right network provider for you, GiffGaff mobile does make joining them as effortlessly as possible, with no credit checks involved, you can be connected and active in a matter of a few minutes.
Keep in mind GiffGaff does not have a customer service line, they prefer to handle things online through their app.
We know how important it is for you to have access to what is going on in the world at the touch of a button.
We hope this guide has encouraged you to fix your GiffGaff mobile data not working, and that you can save this guide for any future problems involving your mobile data.
