The Netflix error CM 12646 has become part and parcel for several users online, as they flock to the community forums to report it. Here’s everything you need to about this particular error code on Netflix and what you can do to resolve it.

Ever since the age of digital content has taken over, there is one name in the entertainment industry that has taken over the rest. Netflix has eclipsed online streaming services is more ways than one, spanning across the entire globe, and supporting millions of active users with movies, TV shows, and all forms of other entertaining content.


However, just like any online service available, Netflix is not free from issues and payback errors of its own, which is why the company is actively maintaining an entire library of error codes with explanations to what they mean. One such issue is the Netflix error CM 12646 which displays the message “Cannot play title. Please try again later”.

What is the Netflix CM 12646 Error?

After considering the number of users who have experienced the issue, Netflix officially addressed the error in general. Based on the comments and general diagnosis, the issue seems to be related to the mobile app version of Netflix, particularly the one available for Apple iPhone and iPad users and could arise due to:

  1. An outdated version of the Netflix app.
  2. Network connection issue between the internet and the Netflix app.
  3. Issue related to data files or information on the internal storage of the device.

How to Fix Netflix Error CM 12646

Now that you have understood the reasons behind why this specific Netflix error occurs in the first place, here’s what you need to do to fix it:

Solution 1: Reboot the device

  1. Press and hold the Power button on your iPhone or iPad.
  2. On the power screen slide to power off the iDevice.
  3. Once the iPhone or iPad is turned off, press and hold the Power button to turn it on again.

Solution 2: Remove saved Netflix content

  1. Open the Netflix app and press the Downloads icon at the bottom.
  2. In the list of available offline content, press the Edit button on top of each video.
  3. Press the “X” icon to remove the saved content from Netflix app.
  4. Exit the app, force close the Netflix app and open it again.

Solution 3: Check internet connectivity

Since Netflix is an online streaming service, it is obviously going to falter if you don’t have an active and stable internet connection to keep the gears spinning. Even if you do have a stable internet connection, using Netflix from a hotel, university, or public network might cause the Netflix error CM 12646 to show up.

Start off by making sure that you have an active network connection by using the Safari browser to open a webpage and confirm. Moreover, Netflix may not work on a mobile internet connection if you have it disabled from the settings of the app, so do keep that in mind.

Final Words

The offline content has been regarded as the primary cause behind this specific Netflix streaming error. However, there are secondary issues pertaining to your mobile phone, especially the iPhone and iPad that could also lead to this issue. If none of the above-mentioned solutions seems to work, you can also reinstall the Netflix app and try again.

Were you able to fix up the Netflix error CM 12646 issue and get the unlimited hours of streaming entertainment up and running? Do let us know in the comments section right below.