Is your Oculus Quest 2 not charging? Does the problem occur when you charge your device with the USB cable or a dock? Don’t sweat; this article will show how to troubleshoot the Oculus Quest 2 charging issues with the help of easy troubleshooting steps.
Oculus Quest 2 has achieved massive popularity among game players since its release. Although the latest VR headset looks quite similar to the earlier Oculus Quest version, it has a more powerful processor and a better display screen. Furthermore, Quest 2 has a huge library of video games from various categories.
The Oculus Quest 2 headset and the controllers run on batteries. However, some users report that the headset does not show any charging indicator light when they try to charge it.

How do I know if my Oculus Quest 2 is charging?

How do I know if my Oculus Quest 2 is charging?

The Oculus Quest 2 achieves a full charge in around 140 to 170 minutes (usually 2.5 hours). You can use a USB-C power adapter or a charging dock to charge the headset and its touch controllers. However, it’s worth mentioning that the company recommends only using the charger that comes with Oculus Quest 2 to extend battery life.

The company also recommends not to leave the headset on the charger after it’s showing a full charge. You can check the battery charging status by heading to the VR Home menu. If you use Oculus Quest with your phone, you can also see the battery status under Oculus App settings.

A red light on the Oculus headset indicates that less than 10% battery charge is remaining, and it needs to charge. When you put the headset on charging, the light turns orange. Afterward, you’ll see a green light which means that the headset is fully charged.

However, if you connect the charger with the cable and see no light on the headset, it means that the device is not charging. Let’s find out why this issue occurs.

Why does my Oculus Quest 2 not charging?

Why does my Oculus Quest 2 not charging?

If your Oculus Quest 2 is not charging or charging slow, it could be due to any one of the following reasons.

  • The charging cable is not firmly connected to the headset.
  • Oculus Quest 2 battery is too hot to let itself charge.
  • You are frequently charging the headset while playing.
  • You have enabled the Auto wake-up feature causing the battery to drain and a slow charge.
  • The Oculus Quest 2 headset, charging port, charger, charging cable, or charging dock is faulty.
  • A glitch in the headset software is causing issues with the charging pattern.

How do I fix the Oculus Quest 2 not charging?

How do I fix the Oculus Quest 2 not charging?

Try the following troubleshooting steps if your Oculus Quest 2 headset is not charging at all or charging slow.

Check for hardware failure

You already know that the headset LED on the side turns orange while charging and then turn green when it has a full charge. Therefore, start troubleshooting by checking the USB-C cable. It’s possible that the cord is damaged or there’s something wrong with the AC wall adapter.

Try wiggling the cable or plug the charging cable into another USB power adapter or computer to see if charging starts. If that doesn’t work, try using a different USB-C cable or use your charging dock to identify the root cause of the issue.
Do you use a charging dock? this is a great way to keep your oculus charged and ready for use
One thing to consider is that your Oculus Quest 2 might have a broken charging port. In which case, you can’t really do anything about it except contact Oculus or get a replacement headset.

Let the battery cool itself

There are more things to check before thinking your Oculus headset is dead. Another reason the Oculus headset isn’t charging is because of an overheated battery. It can happen after long periods of gameplay. But keep in mind that the headset may or may not feel hot to touch.

If it’s an overheated battery, then you need to turn off the headset by holding the Power button for about 10 seconds until it shuts down. Next, let the Oculus headset cool down for about 30 to 45 minutes. Afterward, plug the charging cable back into the headset and see if it shows any charging indication.

Try a hard reboot

If an overheated battery is not the cause of the Oculus Quest 2 charging issue, your headset might just need a good restart. To do this, first power off the Oculus Quest 2. Next, press and hold both the Power and Volume Down buttons for about 3 seconds. Now the Oculus headset will start-up in Update Mode.

Use your volume buttons to go to the Boot Device –> Restart option, then press the power button to select it. The Oculus Quest 2 will restart in normal mode without erasing any stored data on the headset. Finally, connect the charging cable to your headset and confirm that it shows an orange light.

Factory reset Oculus Quest 2

The very last thing you can try is to perform a factory reset on Oculus Quest 2 to flush out any possible glitches in the system software. A factory reset will erase all the data stored on the headset. However, all your purchases will be available to download and re-install after you sign back in.
To do this, first, turn off the Oculus Quest 2. Now press and hold the minus volume and power button for more than 3 seconds until you see the Update menu on the headset screen. Next, use the volume buttons to select the Factory Reset option from the on-screen menu and press the power to choose and start the process.
Let Oculus Quest 2 compete for the reset process. Afterward, turn on and off the headset and insert the charging cable into the Oculus Quest 2 charging port to verify that the battery is charging.

Conclusion

Hopefully, this guide helped you fix the Oculus Quest not charging issue. We recommend turning off your headset before charging it to extend the battery life and deactivate the Auto Wake-up feature to avoid battery drainage. If none of the fixes worked for you, contact Oculus support for further assistance regarding repair or replacement.