So you have downloaded the All 4 app on your smart TV, but it is not working? Do you see an error message on your TV screen while launching the streaming app, or does it not show programs anymore? This guide will help you figure out why the app malfunctions and how you can fix it.

All 4 is a free on-demand service by Channel 4 that lets you access a wide variety of programs. You can watch live channels, catch up on TV, enjoy new and exclusive shows, and get personalized recommendations. All 4 content is available on Amazon Fire, Android/iOS app, Now TV, PS4, Roku, Xbox One, YouView, and Freeview Play platforms.

Additionally, you can enjoy All 4 programs on your Samsung smart TV. However, some issues such as launching the app or accessing the programs sometimes arise that can frustrate you in so many ways.

Why can’t I watch all 4 on my smart TV?

Why can't I watch all 4 on my smart TV?

Many users report that the All 4 app is not playing content on their smart TV, and they often see “Content currently unavailable” or “Try again later” error messages.

Users also report that the All 4 streaming service works great on their PC, mobile, and other streaming devices, but they can’t find or download it on their smart TVs. Let us explore the reasons for such issues.

  • You are using a smart TV that is not compatible with the All 4 app.
  • You are using the All 4 app with an older Samsung TV.
  • Your TV software is running on an older version.
  • The All 4 app is outdated.
  • TV software glitch is causing the All 4 app to malfunction.

How do I get all 4 on my smart TV?

How do I get all 4 on my smart TV?

Before you get the All 4 app on your smart TV, you need to create an account on Channel 4. Select the “Sign in to My4” option on the top, and register for a new account if you don’t have one. Next, do the following steps if you have a Samsung TV.

  • Grab your supplied remote and press the Smart Hub (Some models come with a Home button on the remote).
  • Next, go to the Apps section and search for the All 4 app.
  • Now select the All 4 app and choose to download it.
  • Finally, launch the app and sign in with your login credentials.

Do these steps if you don’t have a Samsung TV but have a built-in browser on a smart TV.

  • Go to the Home menu of your smart TV and open up its built-in web browser.
  • Next, go to the Channel 4 website and log in with your account credentials.
  • Add the Channel 4 website to bookmarks and start watching the shows in full-screen mode.

How do I fix all 4 app not working on my smart TV?

How do I fix all 4 app not working on my smart TV?

If the All 4 app is not working on your smart TV, try the following troubleshooting steps.

Upgrade your smart TV

From 29th January 2021, you can not view All 4 content on 2011 & 2012 models of Samsung TVs due to recent technological changes. Therefore, if you are experiencing an issue with the app, upgrade your Samsung TV set to 2013 or a newer model.

Furthermore, the All 4 app is available only on Samsung TV. So if you have s smart TV of another brand, change it with a Samsung one.

Cold boot Samsung tv

When you turn off your smart TV with the remote, it’s still in standby mode. However, cold booting is a little different than turning your Samsung TV off and back on and can solve issues with its apps or gremlins in the menu.

To do this, unplug your smart TV from the wall outlet and wait for a few minutes before plugging it back in. Afterward, launch the All 4 app and verify that you can watch your favorite programs without seeing any errors.

Reset all 4 app

Resetting apps on your Samsung smart TV often fixes various issues, including the All 4 app. You can reset the All 4 app in two ways.

Press the Smart Hub button on the remote and go to the Apps section. Next, try to relaunch the All 4 app. If it doesn’t work, hold the Power button on the remote until it turns off and on again.

Another way of resetting the All 4 app is to reset the Smart Hub itself. To do this, go to Settings –> Support –> Device Care –> Self Diagnosis, and then choose the “Reset Smart Hub” option. Next, shut down your TV and leave it for a while. Afterward, launch the App 4 app, re-enter your login credential, and see if the fix worked.

Update TV software

Even on a 2013 or newer Samsung TV model, outdated software can cause performance issues and app errors. Therefore, you need to update your TV software for a more recent Smart Hub version. Doing it can also resolve certain apps that otherwise couldn’t update automatically.

To do this, turn on your Samsung TV and press the Menu button on the remote. Next, go to the Settings option and choose Support. Now, go to “Software Update” and select “Update Now” to get the latest software updates.

How do you update all 4 app on a smart TV?

How do you update all 4 app on a smart TV?

Many Samsung smart TV users could fix All 4 errors by updating its app. The quickest way to do it is to set the app on your Samsung smart TV to update itself automatically. Once you do that, the Samsung software will search for the latest updates whenever you turn on the TV next time. To do this:

  • Press the Home button or Smart Hub button on the Samsung’s supplied remote.
  • Now, choose the Apps option from the menu and select  “My Apps.”
  • Under the “Options” tab, select the “Auto Update” option.
  • Finally, restart your TV and let it update the All 4 app.


Hopefully, this guide helped you fix the “All 4 app not working on smart TV” issue. Before trying out the troubleshooting steps, ensure your home internet connection is not experiencing technical issues. Furthermore, if you have a smart TV other than Samsung, you can use your TV’s web browser to view All 4 programs.