Have you installed the Apple music app on your iPhone or Android device but the app won’t load your library? Do you have to wait for hours to gain access to your albums and songs? In this guide, we’ll help you figure out the reasons for this issue and will explore a few troubleshooting steps to fix it.

Most of the Apple services are available for iOS users. However, the Apple Music app can be installed and used on both iPhone, Android devices, and computers as well. Therefore, this enables more users to use the app and stream content.

The iCloud Music Library was released with Apple Music to let users download and sync songs on all their devices under one Apple ID. But a few users are reporting that their Android devices and iPhones are stuck on loading Apple Music Library.

Why does Apple Music keep saying loading?

Why does Apple Music keep saying loading?

If your iPhone and Android device is stuck on loading the Apple Music Library, it could be due to any one of the following reasons.

  • Your music library is huge and it is taking forever for your device to load it every time you open the Apple Music app
  • Your cellular or WIFI internet connection is unstable
  • The current iOS or Android software caught a bug that is preventing the app to load the music library
  • You are using another Apple ID to access the Apple Music app
  • You have renewed or changed your Apple subscription
  • Your device is running low on storage and it is preventing the albums to load artwork

Apple Music won’t load on iPhone

Apple Music won't load on iPhone

If Apple Music won’t load your library on iPhone, try these troubleshooting steps to fix the issue.

Disable and enable iCloud Music Library

Sometimes, restarting iCloud Music Library settings can help fix the Apple Music loading issue. To do this, navigate to the Apple Music settings on iPhone and head to the Music section. Next, turn off and turn on the iCloud Music Library option and check if you can load the music library now.

Restart Apple Music and iPhone

Restarting Apple Music and iPhone is another quick way to fix the library loading issues. This method is frequently used by many users to fix numerous Apple Music app errors. Just close the app and restart your iPhone. Now launch the Apple Music app again and see if that fixes the issue.

Sign out and sign back into App Store and iTunes

Another quick fix you may want to try is to log out and in to App Store and iTunes. If Apple ID fails to communicate with the Apple Music server, you can’t access and load your music library. A quick re-login process reinitiates the communication and helps you fix the issue.

Deauthorize and reauthorize your computer

Sometimes, you can’t load the music library on your iPhone if iTunes on your PC is having trouble accessing the library content. To fix this, you may need to reauthorize and reauthorize your computer under your account authorization settings in the iTunes software program on your PC.

Apple Music won’t load on android

Apple Music won't load on android


If you are stuck with the Apple Music library loading issue on your Android phone, try the above-mentioned fixes for iPhone and the following fixes as well.

Turn Off and On Sync library

A large music library takes a longer time, a fast network connection, and adequate storage space to load or sync on your Android device. If Apple Music is stuck at loading the library, fix this by navigating to Settings –> Music and turning off and on the Sync Library option.

Give it some time

If you are using the Apple Music library feature for the first time on your phone, it could take a few minutes to a few hours to sync and load your music library from your other devices. In this case, just leave your phone alone and give it some time to load all of your songs and albums.

Reset Android phone

Resetting the Android phone to its factory settings often fixes all issues going on with the phone’s software and its apps. Before heading on with this, we recommend backing up your Android data first in case of any data loss event.

Try another app

Have you tried the above fixes and still, Apple Music is not loading your library at all? Well, it’s not the end of the world for you. You can always try using an alternative music app such as Spotify.

Spotify’s free version lets you access millions of songs without any paid subscription. However, Apple Music gives you a free trial period before charging you for the subscription. In comparison with Apple Music, Spotify supports more platforms as well.

Can I delete and reinstall Apple Music?

Can I delete and reinstall Apple Music?

Yes, you can do it quite easily. Reinstalling the Apple Music app is probably the easiest way to fix the music library loading issues on iOS and Android devices.

To do this on an Android device:

  • Make a backup of your music on your computer
  • Tap on the Settings menu on your Android device and navigate to the Apps section
  • Look for the Apple Music app and tap on it
  • Next, tap on the Uninstall option and wait for a few seconds to let the uninstall process complete
  • Now open the Play Store and search for Apple Music
  • Finally, download and install the app

For iPhone users:

  • From the home screen, swipe up to bring up the apps
  • Touch and hold the Apple Music app and tap on Remove
  • Now tap on the App Store icon and search for the Apple Music app
  • Download and install the Apple Music app and turn on the sync library feature to populate your library


Hopefully, this guide helped you fix the Apple Music library loading issues. We recommend that before using the troubleshooting steps, start by resolving your network connection issues, freeing up storage space on your iPhone and Android devices, and checking your Apple Music subscription status. Good Luck!!