Have you ever been puzzled by the question – why does my Freeview box keep freezing all the time? Here’s everything you need to know about the issues that occur while using the TV box and how you can effortlessly resolve them right away.

Based in the United Kingdom, Freeview has grown from bringing one of the leading digital terrestrial platforms, to an internet-powered entertainment hub. Operated as a joint venture between BBC, Sky, Channel 4, and Arqiva, Freeview brings dozens of TV channels, radio stations, and HD content to the big screen.

Freeview is available to users either through the receivers built into the HDTVs offered by brands such as Sharp, Toshiba, Sony, and many others. However, there are also special Freeview TV boxes available for purchase with the Freeview Play feature, allowing users to record live TV shows and movies for later viewing.


Why Does My Freeview Box Keep Freezing Up?

There are multiple models of Freeview TV boxes up for grabs, and based on the one you’ve purchased, there can be certain technical issues arising every now and then. A common problem with the TV boxes from Freeview is that the hardware can sometimes falter and freeze the TV screen, and here’s why that could happen:

  1. The system crashed while performing a software update.
  2. There was an electrical shortage that interfered with the TV box’s signal.
  3. The input signal from the aerial satellite is either poor or nonexistent.

How to Fix Freeview Box Not Working

Regardless of the issues, you’re facing with your Freeview device – frozen picture, flashing screen, or unresponsive unit, there are ways to get around it. Here’s everything you can try out to get the TV box up and running again.

Solution 1 – Hard Reboot the Freeview Box

The most basic way to solve any technical issue that you’re facing with the Freeview box or any gadget for that matter, is to perform a quick reboot. When you’re wondering why does my Freeview box keep freezing randomly, and you can’t use the navigation menu to reboot it, there’s a way to perform a hard reboot.

  1. Switch off the power button of the Freeview box and remove the adapter plug from the socket.
  2. Wait for 30 seconds before you plug it back in.
  3. Now go ahead and turn on the Freeview TV box to see if the issue has been resolved.

Solution 2 – Reconnect the Aerial Antenna

The connection between the tuner box and the antenna could have been disrupted either due to a physical disturbance or due to an electrical surge. Either way, you can easily retune the connection using the system navigation menu.

  1. Begin by disconnecting the cable of the aerial antenna for a few minutes.
  2. Turn off the TV box.
  3. Reconnect the cable to the Freeview box and boot up the device.
  4. Using the menu, navigate to select retune or rescan again.

Final Words

While the chances are that the steps highlighted above should be apt to get you past the error screen. However, if you do continue to face issues with the Freeview box not working, then it could point to a hardware failure. We recommend that you reach out to the Freeview customer support and get it all sorted.

Were you able to get a quick fix for the Freeview TV box problem, or have we missed out on mentioning a solution that worked for you? Don’t shy away from reaching out to us in the comments section down below.