Are you getting a Twitter video playback error on your computer web browser or iPhone? Do you know what is causing the error to pop on your screen? In this article, we will discuss the reasons and fixes to eradicate the problem on your device.

Twitter lets you tweet with videos with a maximum video length of 2 minutes and 20 seconds. The Twitter mobile app support MOV and MP4 video format while the desktop version supports MP4 with H264 format.

However, a lot of users reported that they get a playback error or “The media could not be played” error when they try to watch the videos on Twitter. Easy Fix is here to help you with all your social media apps like Instagram, Facebook, and Twitter

Let’s dig into the details as to why you are getting this Twitter error.


Why Do My Videos Say Playback Error?

twitter video playback error

If you want to fix the Twitter video playback error on your iPhone or computer, you need to be aware of why it is happening at all. Following are the few reasons for the error to show up on your screen.

  • Your network connection exhibits weak signal strength
  • Browser cache on your computer and the Twitter app cache on your mobile phone can cause the video playback error
  • The Twitter app on your computer and iPhone is malfunctioning
  • You are using an outdated browser or Twitter app version that does not support the Twitter video format
  • Antivirus software or any restriction in your firewall settings can generate the playback error on Twitter
  • The video that you want to play is not compatible with the format defined by Twitter servers
  • Twitter Servers are experiencing technical difficulties that can result in video playback and feed loading errors

How Do I Fix Playback Error on Twitter?

Fix twitter video playback error

Now that you know the reasons for the Twitter video playback error, let’s find out how you can fix it on your iPhone and computer web browser.

Close Background Apps on your iPhone or iPad

The first thing you can do is to close all the background apps on your iPad or iPhone to free up memory space. If your mobile phone resources are all used up, it can prevent the Twitter app to function properly and might throw the video playback error due to low memory or lack of resources.

Update Twitter App

Sometimes, using an out of date version of the Twitter app can result in all sorts of issues including the playback error as well.

Therefore, you need to check if your Twitter app is updated. To do this, go to the App Store on your iPad or iPhone. Next, type in Twitter in the search box and see if an update is available for the app. Download and install the update and check if that fixes the playback error.

Reinstall the Twitter App

It’s possible that the Twitter app itself is faulty as installation files can get corrupted over time. When this happens, you can not use Twitter features properly and get a lot of error messages. To fix this issue, you need to uninstall the app and install it again.

To remove the app, touch and hold the Twitter app o your iPhone, then tap on Remove App and Delete App. Now head over to the App store to do a fresh Twitter app install.

Update your iPhone and iPad Software

Quite often, your mobile device iOS software is not compatible with the Twitter app. To check if you are using the latest version of iOS software on your iPhone or iPad, go to your iPhone Settings and tap on the Software Update. If there is an update available, install it and launch the Twitter app again to verify that you can watch videos now.

 Check For Connectivity Issues

Your network connection can be the cause of the Twitter video playback error on your iPhone. To fix the issue:

  • Tap on the WIFI icon to turn it off on your iPhone or iPad, wait for 30 seconds and tap on the WIFI icon again to turn it back on
  • Play a video on Twitter. If the error persists, switch to mobile data and see if that remove the error
  • Next, you need to reset your network connection
  • Tap on the Settings menu on your iPad or iPhone
  • Go to the General option and tap on Reset Network Settings
  • Tap on Reset to Default
  • Now launch the Twitter app and see if you can playback any video

Click Here To Fix Twitter Playback Error On Android Phone (Paste the internal link of “Twitter playback error on android” when published)

Fixing Twitter Video Playback Error On Your Computer

If you are seeing a Twitter video playback error on your desktop or laptop, you need to do the following steps to get your Twitter videos working again.

  • Close your Chrome browser and open it again
  • Click on the three dots on the top right-hand side of your computer screen and click on Settings
  • Select About Chrome and update the browser
  • Next, check that the flash in Twitter is not blocked on the Chrome browser
  • Type in “chrome://settings/content” and select the Twitter URL
  • Go to the Flash option and select “Allow” from the drop-down list
  • Try playing the Twitter video now
  • If the error pops up again, you need to clear the Chrome browser cache
  • To do this, again click on the three dots on the right-hand side of your Chrome browser
  • Select “More Tools” and then click on Clear browsing data
  • A screen will pop up with the time range options to clear the browsing data
  • Select “All time” from the time range drop-down box and click on Clear Data
  • Wait for some time to let the browser clear the cookies
  • Close the Chrome browser and open it again
  • Now open Twitter on your browser and verify that you can see videos without any error message popping up


Twitter is a great platform to tweet with videos. You can also watch short-form videos of other Twitter users. However, the video playback error on Twitter stops you from watching these videos. The error can emerge due to your device, application, or Twitter app issues. We tried our best to mention the solutions that are easy to apply for each of these reasons. Good Luck!