Encountering the error tvq details menu 100 while trying to relax and watch movies or shows on Netflix can put a damper on your evening’s plans. Don’t worry! You’re not alone, many Netflix users have reported this error, and there are multiple methods to troubleshoot the issue.

Netflix is a famous streaming platform with more than 221 million users worldwide. It is the only name that comes to mind when you think of a video streaming service that offers excellent picture quality, thousands of movies and TV shows from across the world, and unique features like proper subtitles and region-based audio.

However, this guide will cover all the potential causes of the tvq details menu 100 error. Additionally, it lists some simple steps to troubleshoot the issue on your device. Occasionally, Netflix stops working and shows some errors because of minor app glitches, which can resolve by rebooting the app.

Why does my Netflix keep saying we’re having trouble playing this title right now?

Why does my Netflix keep saying we're having trouble playing this title right now?

If you’re trying to launch the Netflix application and experiencing the tvq details menu 100 errors, it could be due to any of the following reasons.

  • It usually indicates that your device is unable to connect to Netflix due to a network connection issue.
  • Netflix servers might temporarily be down.
  • Running an outdated application might generate the issue.
  • It might be caused due to glitch in Netflix’s application. 
  • Weak WiFi signals are causing the issue. This could keep you from viewing any content on the platform. 

How Do I Fix TVQ Details 100 Menu?

How Do I Fix TVQ Details 100 Menu?

Netflix errors are common and most of them are caused by server outages. Therefore, visit the Netflix official site and check the server status. If the error persists, follow these troubleshooting methods to resolve the Netflix error:

Power-Cycle Your Device

A simple power cycle might resolve the frustrating tvq details menu 100 Netflix error. 

  • Unplug your device from the power outlet after closing the Netflix application.
  • Wait for two or three minutes for the power capacitors to drain before proceeding.
  • Next, disconnect the Fire TV/Stick from the power source.
  • Reconnect the Fire TV / Stick device to a power source and turn it on as usual.
  • Lastly, open the Netflix streaming app and play any content to see the issue has been fixed. If the issue persists, move to the next step.

Restart Your Network Devices

This method is used to identify and resolve issues with your home network that may be causing the error.  

  • First, turn off your TV, router, and modem, then unplug the power cables. Ensure all the cords are detached and wait for two or three minutes.
  • After that, re-plug all the cables wait for the light indicators, showing the internet is working. 
  • Finally, connect your TV with the WiFi and check if the issue persists.

If rebooting the network device does not resolve the issue, relocate your router. This will help enhance signal strength. When the router is located at a high location in your room, the reception is optimum. Moreover, disconnect other wireless devices from your networks, such as phones, laptops, etc. 

However, the best method is to connect your devices directly to the router (through Ethernet cable) and reset the settings to default.

  • First, unplug your router from power safely and wait for 20 seconds, then re-plug your router in the power supply.
  • Turn on the modem or router and wait for the green panel lights to be visible; connect an ethernet cable to your device (smart TV/ laptop).
  • Turn on your smart device and reconnect to Netflix to check if you can play any content.

Check For Updates To Fix TVQ Details Menu 100

Running relatively older software versions or OS is usually not a problem, but much older applications can cause issues. You should ensure that the Netflix app and your Samsung Smart TV are up to date.

Check for Samsung Smart TV updates:

  • Go to the Settings and click on the Support.
  • Now, click on the Software Update > Update Now from the drop-down menu.

Check for Netflix app updates:

Although most programs or applications are updated automatically, it’s always a good idea to double-check. Follow these steps to update your Netflix app:

  • Go to the home screen and click on the Smart Hub button.
  • Now, click on the Featured and find the Netflix Apps. 
  • Once you find the application, press and hold the Enter button to see the sub-menu. 
  • Now select Update Apps, click on Select All, and click on the Update button
  • After updates, check if the error tvq details menu 100 persists. 

Clear App Cache On Smart TV

There are countless smart TV brands available on the market. As a result, creating a tutorial on clear Netflix cache on each smart TV will be nearly difficult. Follow the steps below to clear the Netflix cache on any Smart TV.

  • First, navigate to the home screen and click on Settings.
  • Now, navigate to the App section, find the Netflix app. Click on it.
  • Once you click on the application, you’ll see several options, and you need to click on the Clear Cache > OK button. That’s it!

Reinstall The Application To Fix TVQ Details Menu 100

If none of the methods works, then uninstall and reinstall the application might resolve the issue. To reinstall the app, follow these steps:

  • First, navigate to the Home Screen and click on Apps.
  • Select the settings at the top right corner, and it will redirect to the downloaded application page.
  • Now, find the Netflix application and click on Uninstall.
  • Finally, reinstall the app through the app store and enter your email, password, etc. Check if the problem persists.


You can resolve the Netflix Error tvq details menu 100 by rebooting your device, restarting your network router, enhancing the internet WiFi signal will resolve the issue. You can also remove cache data and reinstall the Netflix app to fix the issue.

However, if these remedies don’t work for you, try to contact Netflix customer service regarding the problem on your smart TV. You can also reach your internet service provider to double-check that everything is working correctly. If you’re running into other Netflix errors, then check out some more of our extensive guides.