Does TikTok keep logging you out when you’re trying to get into your account?
You need to be logged in to your TikTok account if you want to be able to comment and like other creators’ videos, as well as to be able to see your own profile with your drafts and posted content.
So why is TikTok not keeping you in your account? This is a potential sign that your account has been hacked, and TikTok may have suspected fraudulent activity.
With that being the worst-case scenario as to why Tiktok keeps logging you out, we have created this easy-to-follow guide for you to be able to understand why this issue is happening, and what else may be causing this problem to occur.
Why does TikTok keep logging me out
Your Tiktok may be logging you out if your account has been hacked. The hacker may be trying to delete your device off of the account you currently hold.
Deleting an account can be done under the ‘App Settings’ in TikTok.
If this is the case, it is recommended to update your login details as quickly as possible.
How to change your password on Tiktok?
Step 1. Go into your TikTok account and click on the ‘Profile’ button at the bottom of the screen (on the right-hand side)
Step 2. Click on the 3 horizontal lines at the top of the screen
Step 3. Go into ‘Manage Account’
Step 4. Click on ‘Password’
Step 5. You will now need to complete the instructions to update your password
Are you unable to log back into your TikTok account? You can still update your password;
Step 1. Get onto the TikTok login page
Step 2. Click on ‘Sign Up’ and then ‘Log In’
Step 3. Choose ‘Use Phone / Email / Username’
Step 4. Click on ‘Email / Username’
Step 5. Now select ‘Forgot Password’
You can now reset your password with the use of your email address or mobile number.
If you have made sure your account has not been hacked, TikTok may be logging you out for a few other reasons;
Reason 1. Server is down
If Tiktok is experiencing issues with their server, this will cause your app to not be able to operate properly as it will be unable to get a successful connection on your internet connection.
You aren’t blinded if TikTok’s server is down, you can check to see if it is here. This will confirm the issue lies with TikTok, and you cannot do anything to fix this problem.
Reason 2. Internet connection
An intermittent internet connection will interfere with Tiktok being able to work properly.
Besides needing to have around 5Mbps to load and play good quality videos, launching the Tiktok app requires a stable internet connection. If this is not the case, the app won’t secure a connection to the server and will therefore time out.
Reason 3. Incorrect login details
If you have accidentally input the wrong information in your profile details, this will cause TikTok to reject your account, for example, if your birthdate is incorrect causing your age to be younger than you actually are. (The minimum age for TikTok is 13).
You can fix this issue by going ‘Report A Problem’ on the TikTok page.
What to do if TikTok logged you out of your account
It is advised to update your login credentials on Tiktok if the app has kept logging you out for a while, so as to ensure your account has not been hacked.
If you have updated your password, and TikTok is still logging you out, you can complete steps on each platform;
Fix 1. Check internet speed
Ensuring you have an adequate internet speed, and that your network is working effortlessly is important in the successful functioning of your TikTok app.
You can check your internet speed here.
You can complete a power reset on your wifi router that will reset your internet connection and refresh the network.
Step 1. Switch off your wifi router
Step 2. Unplug your router from the plug point and wait a couple of minutes
Step 3. Plug your router back in and switch it back on
The power reset will now be complete.
Fix 2. Update TikTok app
Ensuring your TikTok application is up to date with the latest data will ensure you have gotten rid of any bugs and corrupted files that may have transpired in the current version of the app.
Updates are done to improve the performance of an application, so it will therefore be able to eradicate the issue of your TikTok logging you out.
You can check if an upgrade is available by going onto your Play Store and seeing if there is an ‘Update’ option on the TikTok app.
If there is an option to ‘Update’, click on this. The newest version will now override your current TikTok application on your device.
TikTok has over 1 billion users and has become more popular than Twitter.
With that being said, the amount of traffic TikTok receives onto their servers is exceptional, so it’s no surprise the app will encounter errors at some point.
We hope this guide has assisted you in being able to fix this error of logging you out continuously, and that we have provided you with enough information to know how to troubleshoot your TikTok application.