Are you having trouble updating your Tik Tok bio because the error 2433 occurs? Can you not save your changes in your account biography either? There’s nothing to worry about. We have a few quick and easy fixes that you can try to troubleshoot the error.

Tik Tok is a very popular video-sharing app that allows you to create 15-second videos on any topic of your choice. It also offers you to select sounds and song snippets with filters and special effects. However, Tik Tok still has some bugs in their app that causes a lot of inconveniences for their users sometimes.

It can be really annoying not to be able to update your account biography on Tik Tok. At this moment, there’s no definitive reason for this error. However, if you are the victim of a 2433 error, this guide can help you fix the issue using very simple, quick, and easy steps.

What Is Tik Tok Error 2433?

tik tok error 2433

A lot of Tik Tok users report that whenever they try to edit or update their Tik Tok account biography, an error code 2433 is displayed with a message:

“Server is currently unavailable. Please try again later (Error 2433)”

This has been happening to users for weeks and, because of this, they can not save the changes made to their bio as well. This error can happen on both iPhones and Android phones.

How To Fix Tik Tok Error 2433?

tik tok error 2433

At first glance, you may not notice why the Tik Tok error 2433 happens. However, a lot of users got their bio editing feature working again by going through the following fixes.

Check Internet Connectivity Issues

The first thing you should do to fix the error is to check whether your internet connection is experiencing any connectivity issues. You can check if:

  • The internet connection is slow
  • Internet connection has limited connectivity (You can confirm this if your desktop or laptop shows the yellow triangle with an exclamation mark on the network connection)
  • Your mobile is out of range from a WIFI connection

You can restart your modem or contact your internet service provider to fix the problem from the backend. You can also check to see if there is something physically wrong with your mobile device that is causing poor WIFI signal reception.

Clear Tik Tok App Cache

Sometimes, clearing the Tik Tok app cache solves a lot of issues. You can solve the 2433 error by clearing the Tik Tok cache either within the app or through your mobile device app manager. To do it within the Tik Tok app:

  • Go to Tik Tok–>Privacy and Settings
  • Scroll down and choose Clear cache

To clear cache through your mobile app manager:

  • Open Settings
  • Tap on App Manager or Apps
  • Select Clear data and Clear Cache

Check Phone Memory

If your mobile device is low on memory, it can throw a 2433 error on Tik Tok. Therefore, make sure you have enough disk space and RAM while using the Tik Tok app.

Do A Forced Save

A few times, users report that performing a “Forced Save” while editing their bio fixes the Tik Tok error 2433. In both iPhones and Androids, you can force a save by sending a barrage of requests. Although it may not work the first time, people have reported that doing it persistently can often fix the issue.

This method won’t likely work in Android phones because the “Save” button is not there on the app. However, the process up to this point serves as a “Refresh”. You can try refreshing like that a few more times until you are able to edit your account biography.

Update your Tik Tok App 2433

You can download and update the latest version of the Tik Tok app to get rid of the error. To do this:

  • Go to Play Store or Apple Store
  • Search for Tik Tok app
  • Tap on Update
  • Log in to the Tik Tok app and verify that you can edit your bio

Do A Fresh Tik Tok Install

If all of the above-mentioned fixes fail to solve your Tik Tok 2433 error, you can uninstall the Tik Tok app and do a fresh reinstall.

A complete uninstall clears all of the cookies and deletes any corrupt Tik Tok app data. A fresh install solves the issue most of the time for a lot of users.


We hope that the fixes mentioned in this guide helped you update your bio on Tik Tok. However, if you still face the 2433 error, you can contact Tik Tok customer support through their app and report a problem there.