If Telegram won’t open on your Mac, you will be unable to login into your account, and access your private and group chats.
Telegram automatically shutting down when you try and launch the service can be due to the app containing corrupted files in its downloaded folder, or your last update created a faulty version installed onto your PC.
Deleting the contaminated folder off of your Mac, and reinstalling the Telegram app can help eradicate this issue you are experiencing.
With this guide, you will be supplied with all the possible reasons why Telegram won’t open on your Mac, as well as receive four easy solutions you can execute to fix this problem.
Why is Telegram not working on Mac?
Telegram won’t open on your Mac if its downloaded folder has been corrupted with files that are interfering with the application installed on your device. You may have an error appear on your screen stating; ‘The last time you opened Telegram, it unexpectedly quit while reopening. Do you want to try to reopen its window again?’.
If you click ‘reopen’, Telegram will flash for a moment and shut down again.
If your Telegram folder is not corrupted on your Mac, you may be experiencing this error due to the following reasons;
Reason 1. Faulty Telegram update
Users have reported that Telegram won’t open on their Mac after their app was updated to the latest version.
This will occur if the files became corrupted during the download phase onto your Mac.
Reason 2. Telegram server is down
If the Telegram server is down, you will be unable to access your account. This is due to the request from your device not reaching the server, causing Telegram to not open on your Mac.
You can stay up to date with Telegram’s service status.
Reason 3. Unreliable internet connection
Telegram is an online instant messaging service, it needs to be connected to the internet to be able to operate.
If your Mac is paired to an unreliable network source, that keeps disconnecting, the Telegram app will have trouble connecting.
Note, a blocked IP address will prevent Telegram from opening on your Mac.
Reason 4. Mac browser issue
If you are accessing Telegram through Safari and not via the app, your browser may be experiencing issues.
This can stem from the browser cookies becoming too full, or you may have security settings that are prohibiting your browser from connecting to Telegram.
Are you attempting to access Telegram in a region where the app has been banned? If you are, you will need to make use of a VPN.
Where is Telegram banned?
- Hong Kong
(Did you know; Telegram is the only instant messaging app where you can schedule a message to be sent to a recipient, as well as send a ‘silent’ message where the person will not be notified that you have sent them a message, it will just appear in their inbox.)
How to fix Telegram won’t open on my Mac
You can fix Telegram not opening on your Mac by clearing the folder that has been downloaded onto your PC. This will erase any corrupted data that has been included in its files. To clear out this folder, you need to input a specific code into the terminal function on your Mac.
Fix 1. How do I clear Telegram folder on Mac?
Step 1. Exit out of Telegram
Step 2. Launch the ‘Finder’ on your Mac
Step 3. Click on ‘Go’ and then ‘Go-To Folder’
Step 4. In the folder, paste in: ‘ ~/Library/Group Сontainers/‘ and click ‘Enter’
Step 5. The Telegram folder should be visible
Step 6. Delete this folder
Restart your Mac after deletion, and relaunch Telegram.
If you are wary of deleting this folder off your Mac, you can try the following fixes to get Telegram to successfully open on your Mac;
Fix 2. Uninstall and reinstall Telegram
Your Telegram app may be corrupted due to a faulty update, or over time from general use.
Uninstalling the app off of your Mac, and reinstalling it will get rid of these damaged files.
How to uninstall Telegram on Mac:
Step 1. Close Telegram if it is still running
Step 2. Launch ‘Finder’
Step 3. Access ‘Applications Folder’
Step 4. Locate the Telegram app and move it into the trash
Tip, to ensure all of the Telegram’s files have been erased off of your Mac, we suggest you delete the cache files. You can do this by following the steps in Fix 1.
How to install Telegram on MacBook:
You can install Telegram from the App Store, or from Telegram directly.
If you have chosen to download it from the app store;
Step 1. Launch the app store
Step 2. Search for ‘Telegram Desktop’
Step 3. Select ‘Get’
Once the app has been successfully downloaded, you can log back in.
Fix 3. Confirm internet connection
Telegram won’t open on your Mac if it is not connected to a stable network. If your IP address is blocked, this will also prevent the messaging service from working.
First, check how your internet speed is. Rebooting your Wifi router should improve the speeds you are receiving, as well as refresh the connection with your network service provider.
Step 1. Disable Wifi router
Step 2. Unplug and wait for around 2 minutes
Step 3. Plug it back in and re-enable your router
Once your internet is back up and running, and your Mac has reconnected open Telegram.
Fix 4. Change browsers
Your Mac’s Safari browser may be interfering with Telegram opening if you are not using the app.
Attempt to launch Telegram through chrome or Firefox if you are currently using Safari, and vice versa.
Erasing the cache files from your browser can also help fix Telegram not opening.
How to clear browser cache on Mac:
Step 1. Launch Safari
Step 2. From the drop-down menu, select ‘Preferences’
Step 3. Access the ‘Advanced’ tab and choose ‘Show Develop Menu’
Step 4. Click the ‘Develop’ drop-down list
Step 5. Press ‘Empty Cache’
Exit out of your browser before loading Telegram again.
Telegram won’t open on your Mac if there has been a temporary system failure. If this is the case, a simple restart of your Mac will fix this mishap.
If you are trying to launch Telegram in a region that has been banned, you will need to activate a VPN and access the server through that network.
What is proxy server in Telegram?
Telegram supports the use of proxy servers for users to access the app in the regions where the service has been blocked.
The instant messaging service has a built-in proxy support setting that you can enable.
How to enable proxy in Telegram:
Step 1. Access Telegram
Step 2. Open Settings
Step 3. Click on ‘Data and Storage’
Step 4. Select ‘Proxy Settings’
Step 5. Choose ‘Add Proxy’
You will now be able to enter your IP, port, username and password.
If, however, you do not have your proxy details, you can make use of Telegram’s ‘Proxy Bots’. These robots will automatically supply you with login details, and choose a server best suited for you.
We hope you have now made sense of why Telegram won’t open on your Mac, and that you can launch your instant messaging service without experiencing login issues.
If you are accessing Telegram in a region that does not support the app, remember, enabling a VPN or making use of the apps proxy feature will help you gain access to the service.
However, if you are still witnessing Telegram closing down when you try and launch the app, you may need to contact them directly.
You can email them, and one of their support team members will get back to you.