Everything we do on our smartphones nowadays requires the internet. Even though service providers have stood up to the increasing demand for the internet there still can be problems. If you are here, and your TalkTalk mobile data is not working, then don’t worry, we will get you sorted in just a bit.
TalkTalk is one of the leading broadband providers in the United Kingdom. It rose in popularity due to its cheap services compared to service providers like BT and Sky. However, the problem with TalkTalk internet not working is that it can happen suddenly and without warning.
There have been reports of up to 40 hours of no internet in some areas of the UK. Meanwhile, TalkTalk is also infamously known for not providing transparent information about such problems to its customers. Additionally, their customer support has also been a target due to negligence as often reported by customers.
How Do I Enable Mobile Data Settings?
If you just purchased a new TalkTalk SIM, chances are that it’s not automatically activated for data use. Hence, this may be why you cannot use your mobile data. We will give you a step by step explanation on how to install TalkTalk mobile data settings.
Once you insert your new TalkTalk SIM into your device, you will receive a configuration message. If you do not receive the message or accidentally deleted it for some reason, you can have it sent again. To do this:
- Firstly, text “TALK” to 40127.
- After you receive the configuration message, it will prompt an install option. Make sure you have an active Wi-Fi connection.
- Secondly, follow the onscreen instructions until the installation is complete.
- After that, restart your phone.
Your phone is now ready to use mobile data.
If you don’t receive the configuration message for some reason, you can also manually set your mobile data settings. On an Android device:
- Go to the Settings and navigate to Network Settings.
- Select the “Access Point Name” or APN option.
On an iPhone,
- Go to your Settings, then Mobile Data.
- Go to your mobile data options and select Mobile data network.
On these pages, you’ll find an option to configure Mobile Data settings. Enter the following settings there:
- Name: TalkTalk Wap
- APN: mobile.talktalk.co.uk
- Proxy: Not set
- Port: Not set
- Username: Not set
- Password: Not set
- Server: Not set
- MMSC: http://mms.talktalk.co.uk/servlets/mms
- MMS proxy: 22.214.171.124
- MMS port: 8799
- MCC: 234
- MNC: 15
- Authentication type: PAP
- APN type: default
- APN roaming protocol: IPv4
- Enable/disable APN: (Ticked)
This should enable data on your device.
Why Is My Mobile Data On But Not Working?
If you have already configured and installed your TalkTalk Mobile Data settings and it’s not working, there can be several reasons why. It can be pretty frustrating, especially if you’re not able to access necessities like Google Maps for navigation or TikTok, WhatsApp, Facebook etc. for your social needs.
Here are some reasons why your TalkTalk Mobile Data may not be working:
- Bug in Phone
- APN settings
- Data plan
- Airplane mode
- Server issues
- In an out of coverage area
We’ll help you identify and solve the most common ones in the following section.
How Do I Fix My TalkTalk Data Not Working?
Turn Off Airplane Mode
Airplane mode makes your phone utterly inaccessible by wireless means. That includes functionality and services such as SMS, phone, Wi-Fi, Bluetooth, and mobile data. If your airplane plane mode is on or was on recently is can lead to TalkTalk Mobile Data not working.
To find Airplane Mode, go to your Settings. It will generally be in the main menu of your Settings app. Please turn it off, or on and off to reset and refresh its settings.
Reboot Your Device
You may be surprised that the simplest of errors can be solved by just restarting your device. For instance, restarting your device will clear your RAM and bring your device to refreshed state. Hopefully, your device will now restore your TalkTalk Mobile Data.
Check Your TalkTalk Mobile Data Plan
Many users often forget about the end date of their data plan, especially if they are using a monthly or yearly data plan. As they are not used to checking the end dates of their data plan first, they are often left wondering why their mobile data isn’t working. You can basically check this by:
- Logging in to your TalkTalk account
- This will generate a One Time Password (OTP)
- Enter the OTP to the website straightaway
- Select the “My Account” tab
- After that, select the “My Packages option”
- Here you can view your current and expired packages
- You can check for the end date by clicking the “Package overview” option
TalkTalk Mobile Data Plans are generally up and running after the configurations as mentioned above. If you are still facing this problem, contact TalkTalk customer support.
We hope our guide helped fixed your issue of TalkTalk Mobile Data not working. Additionally, we have solutions for issues regarding EE Mobile Data Not Working and Vodafone Mobile Data Not Working here.