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Tag: Guide

  • Why Does My Freeview Box Keep Freezing – Here’s a Fix

    Why Does My Freeview Box Keep Freezing – Here’s a Fix

    Have you ever been puzzled by the question – why does my Freeview box keep freezing all the time? Here’s everything you need to know about the issues that occur while using the TV box and how you can effortlessly resolve them right away.

    Based in the United Kingdom, Freeview has grown from bringing one of the leading digital terrestrial platforms, to an internet-powered entertainment hub. Operated as a joint venture between BBC, Sky, Channel 4, and Arqiva, Freeview brings dozens of TV channels, radio stations, and HD content to the big screen.

    Freeview is available to users either through the receivers built into the HDTVs offered by brands such as Sharp, Toshiba, Sony, and many others. However, there are also special Freeview TV boxes available for purchase with the Freeview Play feature, allowing users to record live TV shows and movies for later viewing.

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    Why Does My Freeview Box Keep Freezing Up?

    There are multiple models of Freeview TV boxes up for grabs, and based on the one you’ve purchased, there can be certain technical issues arising every now and then. A common problem with the TV boxes from Freeview is that the hardware can sometimes falter and freeze the TV screen, and here’s why that could happen:

    1. The system crashed while performing a software update.
    2. There was an electrical shortage that interfered with the TV box’s signal.
    3. The input signal from the aerial satellite is either poor or nonexistent.

    How to Fix Freeview Box Not Working

    Regardless of the issues, you’re facing with your Freeview device – frozen picture, flashing screen, or unresponsive unit, there are ways to get around it. Here’s everything you can try out to get the TV box up and running again.

    Solution 1 – Hard Reboot the Freeview Box

    The most basic way to solve any technical issue that you’re facing with the Freeview box or any gadget for that matter, is to perform a quick reboot. When you’re wondering why does my Freeview box keep freezing randomly, and you can’t use the navigation menu to reboot it, there’s a way to perform a hard reboot.

    1. Switch off the power button of the Freeview box and remove the adapter plug from the socket.
    2. Wait for 30 seconds before you plug it back in.
    3. Now go ahead and turn on the Freeview TV box to see if the issue has been resolved.

    Solution 2 – Reconnect the Aerial Antenna

    The connection between the tuner box and the antenna could have been disrupted either due to a physical disturbance or due to an electrical surge. Either way, you can easily retune the connection using the system navigation menu.

    1. Begin by disconnecting the cable of the aerial antenna for a few minutes.
    2. Turn off the TV box.
    3. Reconnect the cable to the Freeview box and boot up the device.
    4. Using the menu, navigate to select retune or rescan again.

    Final Words

    While the chances are that the steps highlighted above should be apt to get you past the error screen. However, if you do continue to face issues with the Freeview box not working, then it could point to a hardware failure. We recommend that you reach out to the Freeview customer support and get it all sorted.

    Were you able to get a quick fix for the Freeview TV box problem, or have we missed out on mentioning a solution that worked for you? Don’t shy away from reaching out to us in the comments section down below.

  • How to Fix Xbox Error 8015000a

    How to Fix Xbox Error 8015000a

    Are you facing with Xbox error 8015000a code on your Xbox 360? Here’s everything you need to know about and troubleshoot the Xbox error 8015000a.

    Microsoft announced the Xbox 360 on November 22, 2005, and shortly after Microsoft introduced the online multiplayer platform, the Xbox Live. Many gamers flocked to the online multiplayer platform, which was superior to the PSN counterpart. Gamers steamed off their frustrations or budged online players on most hit gaming titles such as COD Modern Warfare 2, and many more. In 2020 when the latest generation of gaming consoles are on the horizon, Xbox 360 community is still going strong.

    What is The Xbox error 8015000a code?

    Many players have reported the Xbox error 8015000a code when trying to log in on the Xbox Live to play online multiplayer; you may see one of these messages along with the error code.

    • 8015000a. The license is missing, expired, corrupted or does not belong to the Gamertag.
    • 8015000a. Sorry, the Xbox Live profile cannot be downloaded right now. Try again later.

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    Troubleshooting the Xbox error 8015000a

    Here are some troubleshooting ways you can follow to fix the 8015000a error code:

    Delete Cache Data

    Deleting cache data will ensure any corrupted cache files will be deleted from the system on your Xbox 360, here’s how to remove the cache files on your console.

    • Press the Guide (X logo) button on your controller. 
    • Go to the Settings menu.
    • Hover over the storage device you want to clear cache data and press the (Y) button on the remote for Device Options.
    • On the Device Options menu, select System Cache.
    • The confirmation screen will appear, select on the OK option.
    • After the process is complete, you will return to the Storage Device Screen; you can press the Guide (X logo) on the remote to return to the Home screen.

    Check For Updates

    • Press the Guide (X logo) button on your remote controller.
    • Select the Settings options.
    • Select the Systems option.
    • Go to the Network Settings.
    • Select Test Xbox Live Connection.
    • If an update is available on the console, the update will be offered and select on Yes.

    Cant Access Downloaded Content

    If you are facing the error after redownloading your games and content, here are some ways to fix the issue.

    • Check for the Xbox Live service status.
    • Confirm that your console is connected to the Xbox Live service.
    • Check and verify that the content is associated with your original Xbox Live account.
    • Make sure that the license is up to date.
    • Check if the content is purchased with your Microsoft Account.

    Updating your Xbox 360 may resolve error 8015000a issue that is hindering in your way to play online multiplayer.

    After following these troubleshooting methods, login to your Xbox Live account and download your avatar profile and hope you will not receive the error message again. 

    Final Words

    We hope our troubleshooting guide has fixed the Xbox error 8015000a code and allows you to dust off your Xbox 360 and play online multiplayer with your online friends. 

  • Guide on How to Fix PS4 Error NP-36006-5

    Guide on How to Fix PS4 Error NP-36006-5

    Being stuck with the PS4 error NP-36006-5 can put a wrench in your console gaming experience. Here’s everything you need to know about this annoying issue and how you can resolve it the easy way.

    The Japanese tech giant Sony has been a major force in the gaming industry, all thanks to the PlayStation brand. The current jewel of the crown, the PlayStation 4 is easily one of the highest-selling gaming consoles you can find out there.

    However, no matter how much Sony strives for the best and well-rounded the software may be, it isn’t perfect. Over the years, users have reported plenty of issues with the console, with the PS4 error NP-36006-5 being a recurring one.

    What does the PS4 error NP-36006-5 mean?

    Based on the reports, this critical issue with the PlayStation 4 occurs when using the PSN app to enjoy multiplayer games online. The entire error seems to read as follows “(User Name) will be logged out of the PS4 because an error has occurred (NP-36006-5)”.

    The PS4 error code may also appear if you abruptly unplugged the gaming console with the game still running. Doing this could cause the user files to crash and become corrupt, which in turn prevents you from launching the game.

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    How to Fix PS4 Error NP-36006-5

    Since this particular error seems to be common among PS4, Sony has directly addressed the issue on its website. All you need to do is follow the steps enlisted below, and you should be able to fix the error code problem in no time.

    Create a backup of the user data on your PS4 console

    1. Launch the PS4 menu and open Settings.
    2. Navigate to System – Back Up and Restore menu, and choose Backup PS4.
    3. Save Trophies by making sure they are all synced to the PSN.

    Remove the User Profile

    1. Head back to the Settings menu and find the Users
    2. Select the user profile having issues with and Delete
    3. Now create a new user profile again and restore the saved data from the backup.

    Once you have created the new user profile on the PlayStation 4, go ahead and launch any game. You will most likely be able to get past the launch screen without any error message popping up.

    How to Fix PS4 Error Code NP-36006-5 by Deleting Trophies

    Users on the community forums for PlayStation 4 also suggest that the specific error could be related to the trophies you’ve earned in-game. If the trophy is unable to sync with the PSN server, it will give back the error code.

    1. Head over to the Trophy
    2. Pick the game with 0 trophies and press the Options
    3. Press the Delete button from the pop-up screen on the right.

    Final Words

    Although the PS4 error NP-36006-5 might seem like a bigger problem than it is, resolving it is fairly simple. By implementing the steps mentioned above, you should be able to get back to gaming on the PlayStation 4 in no time.

    We hope that the solutions mentioned above will help you fix the PlayStation Network error with ease. If you’ve got a fix that works better than the ones we’ve highlighted above, be sure to mention it down below in the comments, and we’ll test it out for the readers.