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Tag: freeview error

  • Why Does My Freeview Box Keep Freezing – Here’s a Fix

    Why Does My Freeview Box Keep Freezing – Here’s a Fix

    Have you ever been puzzled by the question – why does my Freeview box keep freezing all the time? Here’s everything you need to know about the issues that occur while using the TV box and how you can effortlessly resolve them right away.

    Based in the United Kingdom, Freeview has grown from bringing one of the leading digital terrestrial platforms, to an internet-powered entertainment hub. Operated as a joint venture between BBC, Sky, Channel 4, and Arqiva, Freeview brings dozens of TV channels, radio stations, and HD content to the big screen.

    Freeview is available to users either through the receivers built into the HDTVs offered by brands such as Sharp, Toshiba, Sony, and many others. However, there are also special Freeview TV boxes available for purchase with the Freeview Play feature, allowing users to record live TV shows and movies for later viewing.

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    Why Does My Freeview Box Keep Freezing Up?

    There are multiple models of Freeview TV boxes up for grabs, and based on the one you’ve purchased, there can be certain technical issues arising every now and then. A common problem with the TV boxes from Freeview is that the hardware can sometimes falter and freeze the TV screen, and here’s why that could happen:

    1. The system crashed while performing a software update.
    2. There was an electrical shortage that interfered with the TV box’s signal.
    3. The input signal from the aerial satellite is either poor or nonexistent.

    How to Fix Freeview Box Not Working

    Regardless of the issues, you’re facing with your Freeview device – frozen picture, flashing screen, or unresponsive unit, there are ways to get around it. Here’s everything you can try out to get the TV box up and running again.

    Solution 1 – Hard Reboot the Freeview Box

    The most basic way to solve any technical issue that you’re facing with the Freeview box or any gadget for that matter, is to perform a quick reboot. When you’re wondering why does my Freeview box keep freezing randomly, and you can’t use the navigation menu to reboot it, there’s a way to perform a hard reboot.

    1. Switch off the power button of the Freeview box and remove the adapter plug from the socket.
    2. Wait for 30 seconds before you plug it back in.
    3. Now go ahead and turn on the Freeview TV box to see if the issue has been resolved.

    Solution 2 – Reconnect the Aerial Antenna

    The connection between the tuner box and the antenna could have been disrupted either due to a physical disturbance or due to an electrical surge. Either way, you can easily retune the connection using the system navigation menu.

    1. Begin by disconnecting the cable of the aerial antenna for a few minutes.
    2. Turn off the TV box.
    3. Reconnect the cable to the Freeview box and boot up the device.
    4. Using the menu, navigate to select retune or rescan again.

    Final Words

    While the chances are that the steps highlighted above should be apt to get you past the error screen. However, if you do continue to face issues with the Freeview box not working, then it could point to a hardware failure. We recommend that you reach out to the Freeview customer support and get it all sorted.

    Were you able to get a quick fix for the Freeview TV box problem, or have we missed out on mentioning a solution that worked for you? Don’t shy away from reaching out to us in the comments section down below.

  • Freeview Box No Signal Error Message

    Freeview Box No Signal Error Message

    Freeview is the UK’s biggest TV platform, providing access to over 95% of the nations hottest shows, for free. Freeview is installed to over an impressive 18 million homes across the UK.

    We all love watching TV, however there is nothing more frustrating than going to watch your favourite show, and receiving an error message saying that your Freeview Box has ‘no signal‘.

    Fortunately, this is a common Freeview fault, and in this quick and easy guide, we are going to share with you how to fix this Freeview no signal error message.

    Freeview Box No Signal Error Message: How To Fix

    1. Change source input – First, check that your TV is set up to the correct source/input. You can do this by selecting the INPUT button on your remote and using the arrow keys to select the input you wish to use. Try selecting AV, TV, and Digital TV if you haven’t already done so. 
    2. Retune your device – Occasionally, a no signal error message could be due to setup issues. Simply press the menu button on your remote control and select either ‘Setup, installation, update’, or a similar option. Select the option that says ‘first time installation’, or sometimes labelled ‘full retune’. After the retune is complete, if you’re still seeing the no signal error message, then continue with the steps below.
    3. Check transmission status in your area – Sometimes, no Freeview signal can be the result of network maintenance in your area. However, maintenance is usually carried out during off-peak times to avoid disruption to your service. You can check the transmission status in your area here.
    4. Reboot your device – It may sound obvious, but if you’re Freeview still isn’t working then we recommend trying a hard reboot. Firstly, switch off your device at the wall, and then reconnect any cables in the back of the TV/box, ensuring that all cables are tightly connected. Wait 30 seconds for everything to cool down, and then power on your device.

    Freeview Box still not working?

    If you’ve exhausted all of the options above and your Freeview still isn’t finding a signal, then it may mean you have a defective antenna. This can include the ariel being obstructed or wrongly installed, faulty parts in the antenna, poor weather conditions causing interference, or loose and unstable connections from the antenna to the TV.

    There is a great free tool on the official Freeview website that tells you which transmitter you receive a signal from, the current status of the transmitter, and all of the channels which should be available to you in your area.

    For further assistance, you will need to contact your device manufacturer.