Tag: Fix

How to Fix the Xbox 0x803f9006 Error
Are you having trouble playing games because of the Xbox 0x803f9006 error? Here is everything you can do to fix the 0x803f9006 error code.

Why does the Xbox 0x803f9006 Error Code Appear?

The players from all over the world face the 0x803f9006 error on their Xbox in a few situations. While the issue primarily shows up due to sharing of accounts, sometimes problem-related to the servers may also result in the 0x803f9006 error. Another reason that might lead up to the issue is when you try to play a game purchased for PC on your Xbox and vice versa.

Whatever may be the reason, having appropriate solutions is crucial. Thankfully, there are easy fixes to resolve the Xbox error code 0x803f9006.

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How to Fix Xbox 0x803f9006 Error Code

#Fix 1: Sign In to Your Account
- Click your Xbox “Home Button”
- Head over to “Accounts”
- Find and tap the “Sign Out” option
- Once done, Sign In back to your account using the login credentials.
#Fix 2: Checking Xbox Server Status

Sometimes the error code 0x803f9006 can also appear when Xbox servers are facing downtime issues. So, whenever you face the problem, make sure to look at the current status of Xbox Servers.

If you notice any issue regarding the server, wait for some moment until Microsoft fixes it. Once it happens, try playing your game and check if the issue got resolved.

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#Fix 3: Setting your Xbox console and the Home Xbox
- Click the “Home Button” on your controller.
- Head over to the “Accounts” section
- Find and tap “Add or Switch Accounts.”
- Scroll down to your friends’ account that you are sharing your game with
- Under that account, click on the “Settings” and then select the “Personalization” option.
- The next thing you need to do is click on “My Home Xbox” and make sure to choose “Make this my home Xbox.”
- Finally, ask your friend to do exactly the same with your account on his/her console.
#Fix 4: Clearing the locally saved game caches
- From your Xbox dashboard, hover over to the settings and tap System.
- Find and click the “Storage Tab” option and select “Clear Local Saved Games.”
- Once the process gets complete, your console will restart automatically; wait until it happens.
- After your console reboots, launch the game and check if the issue got resolved.
#Fix 5: Perform a Power Cycle
- Press and hold the Xbox button until your console shuts down completely
- After that, unplug the console’s power cable and wait for 10 to 15 seconds before plugging it back in
- Turn on your console by pressing the Xbox button
Final Words

The Xbox 0x803f9006 error can really bother users; the good thing though the solutions are pretty straightforward. While restarting your device and logging yourself in and out of the game are among the common fixes, sometimes you might need to wait a while if the issue appears because of the server failure from Microsoft’s end.
May 9, 2021
Why does my iPad keep Displaying Zoom Enabled?
Getting trouble with the “zoom enabled” bug and wonder “why does my iPad keep displaying zoom enabled?” Here’s all that you need to do to get the bug fixed.

Why Does My iPad Keep Displaying Zoom Enabled?

One of the recent bugs experienced by iPad and iPhone users worldwide is the “Zoom Enabled.” The issue corresponds to a situation where the error message pops up frequently on users’ devices.

Although the prime reason is still to get definite, many consider the app’s poor optimization to be the principal reason behind the bug. Whatever may be the reason, the good thing is you can resolve the issue by applying some easy fixes.

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How to Fix the “Zoom Enabled” Error that Pops-Up on iPad

#Fix 1: Turning off the Zoom app
- Find and launch the “Settings” option and move to the “General” section.
- Scroll down and hover over to “Accessibility” and click on that
- Find and tap the “Zoom” option.
- Toggle the switch to turn off Zoom operations
- Finally, restart your device and check if the issue is resolved.
#Fix 2: Unchecking “Zoom” from the “Reduce White Point” option
- The first thing you need to do is launch “Settings” and head over to “General.”
- Scroll down the screen and click on the ‘Accessibility” option
- Once done, you need to find an option called “Accessibility Shortcut” and click on that.
- From there, click on the “Reduce White Point” option.
- Under the menu, look if ‘Zoom” is selected or not. Make sure it is unchecked before proceeding.
- After that, restart your device to be on the safer side.
#Fix 3: Turning On the “Reduce White Point”
- Open your device’s settings.
- Find and tap on “Accessibility.”
- Hover over to the “Display Accommodations” option and click on that
- Find “Reduce White Point”
- Toggle the switch to turn it on
- Once done, restart your iPad.
#Fix 4: Reset All Settings
- The first step is to find and launch the “Settings” option in your iPad
- Hover over to the option that says “General” and click on that
- Scroll down the screen and find the “Reset” option
- Once you click on that, you will have an option to “Reset all Settings.”
- Click on that and wait for a while
- Next, restart your device and check if the issue is resolved.
Note: Don’t worry; this step has nothing to do with erasing personal data. It just resets all the settings in your device to default.

#Fix 5: Force Restart Your iPad

To force a restart on an iPad with a home button, proceed as follows
- Press and hold the button on the top end of your device and wait until the power-off slider appears.
- Once it appears, drag the slider and wait for your device to turn off.
- Now just turn your device back on by pressing and holding the top button once again until the Apple logo appears.
To force a restart on an iPad without a home button, proceed as follows
- Press and hold either the volume up or volume down button and the button at the top until the power-off slider appears.
- The next thing you need to do is drag the slider and wait for your device to turn off.
- Now, turn your device back on; press and hold the top button until the Apple logo appears.
Final Words

So there you have it, five easy fixes to resolve the “Zoom Enabled” message frequently popping up on your iPad. However, the best thing is, these fixes are not limited to just the iPad. The iPhone users who complain about “why does my iPhone keep displaying zoom enabled” can apply the fixes mentioned above and resolve the issue in no time.
May 7, 2021
Simple Solutions to Fix Missing String Table Entry in Valorant
Confused about how to fix the “missing string table entry” valorant error? This article will help you with exactly that

The recently launched multiplayer first-person shooter game, Valorant, has already gained considerable popularity worldwide. But besides providing players with intriguing gameplay, this free-to-play game has also been in talks for various bugs and errors. The missing string table entry is one of the many.

If you are someone who has been experiencing the same, then the good news is you don’t need to worry much. According to many players, some basic fixes can help resolve the “missing string table entry” error easily. With that being said, let us look at the steps that you can start applying once you find yourself troubling with the same issue.

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How to Fix the Missing String Table Entry Valorant Error

Fix #1: Logging yourself out of the game

The very basic thing that you can do to solve the “missing string table entry” is to log out of your game and then log in again.
- While you are on the Main Menu of the game, hover over to the left side, you will find an option called “Log Out” Click on that.
- After that, restart the game.
- Once the main screen appears, log in to your account using the required credentials.
Fix #2: Restarting Your Device

If logging in and out from your game didn’t help resolve the “missing string table entry” error, the next thing you can do is get your device restarted.
- Hit the escape button on your keyboard or the main menu button on your controller.
- From the main menu, hit the exit option to quit the game entirely
- Once done, restart your device
- After your device boots up, launch the Valorant game to see if the error is resolved
Fix #3: Visiting Some Top-Notch Gaming Forums

Suppose you still face the “missing string table entry” error even after doing all the resetting. In that case, you can visit various trusted game forums and look for the discussions that other players are having about the error. We recommend you specifically visit the forums that are built around the Valorant game.

After visiting any of the relevant forums, you can simply ask other players about the issue and learn if they implemented any special method that helped them resolve the “missing string table entry” error.

Fix #4: Getting in Touch with the Support Team

Are you still upset, considering the fact that none of the methods mentioned above helped you get your game back? Well, then the last thing that you are left to do is contact the Valorant team.
- Visit Valorant or Riot Support on Twitter and leave them a message highlighting the issue you are facing.
- Alternatively, you can also visit the official website of Riot Games and seek help from the support team there.
Final Words

The prime reason behind players facing the “missing string table entry” error in Valorant being still unknown, we can expect the developer Riot Games to come up with a full-fledged solution to this real soon. Although the scenes of getting an official update on this are still indefinite, the steps mentioned above can come in real handy for resolving the error and getting your game back on track.
May 4, 2021
Everything You Need to Know About Fixing HBO Max Error Code 420
“HBO Max Error Code 420”, facing a similar issue? Let’s walk through the solutions then.

HBO Max is one of the most popular video-on-demand streaming services in America. But alongside users admiring their favorite shows, many even end up facing various errors. Among many, the most popular one is the error code 420. However, the good news is, you can get rid of the error easily by implementing some quick fixes.

How to Fix HBO Max Error Code 420

Fix #1: Ensure Your HBO Max is Updated
- Head to the App Store on iOS or Google Play Store on Android devices
- Hover over to the Update on iOS or My apps and games section on Android devices
- Look if the HBO Max app is yet to get updated to the latest version, if so click on Update
- Wait until the app gets updated and then restart your device to be on the safer side.
Fix #2: Restart the HBO Max App

Suppose you are facing the error code 420 even after getting the latest version of the app. In that case, the next thing you can do is restart the app. Just like most the cases, restarting is one of the primary ways of troubleshooting errors. After you get your HBO Max restarted, there is a probability of the error code 420 getting resolved; if not, proceed to the next fix.

Fix #3: Make Sure to Check Your Location

As per the current scenes, HBO Max is limited to the users in the US and some of its territories only. So, the chances of you facing the HBO Max Error Code 420 are high if you seek to use the service from other regions outside of the US. In that case, you can seek other solutions that genuinely help in accessing HBO Max content from other parts of the world without any issue.

Fix #4: Disable VPNs
- Go to the settings of your device
- Under the general section, you will find an option called VPN, click on that
- Toggle the switch to turn the VPN status to “Not Connected”
- Once done, restart your device
Fix #5: Have Patience

Considering the heavy traffic that goes in the HBO Max every day, server failures are among the common issues. As a result of these failures, users often face the 420-error code. The best thing you can do in that situation is having patience and wait till the server issues get resolved. You can check the status of such issues on varied forums or Downdetector.

Final Words

Here you have the list of best approaches that can help you get rid of HBO Max error code 420. However, if none of the about mentioned fixes helped you get rid of the error code, the last thing that you can do is communicate with the official support team. To do this, you can visit Contact HBO and let the team of experts know about the issue you are dealing with. You can then expect the support team to come with a solution real soon.
April 28, 2021
Guide to Fix Zoom Error Code 1054
Trying to join a video call but the Zoom error code 1054 prevents you from going into the meeting window? Here’s everything you need to know about this issue with Zoom meeting app and how you can resolve it.

Even before the global pandemic of COVID-19 took over our way of life and forced family gathering and office meetings to happen over the web, video conferencing was rapidly becoming the norm. With the enforcement of social distancing, the meteoric rise of Zoom web conferencing app has not been a secret, with millions of users connecting into the service.
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Although the video conferencing service has been up and running most of the year, users have reported issues with the app from time to time. For instance, the occurrence of the Zoom error code 1054 when trying to log into the service or trying to join a video conferencing request, has been among the common issues.

Why does Zoom Error 1054 Occur?

Although Zoom Help Center has an entire webpage dedicated to the most common error codes and what they mean, the one we’re hoping to resolve here is not on there. Apparently, the error code 1054 in Zoom appears when the user is trying to use the wrong, or an old (expired password to log into a Zoom meeting.

The main culprit behind this critical issue is Zoom itself, and the policy it has in place of invalidating a user’s account password after 30 days. After setting up your account, you will need to change your password once after 30 days, or the service will automatically expire the password, which will cause the Zoom error code 1054 to pop up.

How to Fix Zoom Error Code 1054

Before you begin to give up on the video calling app entirely, here’s a quick and easy solution that always seems to work for error 1054 in the Zoom app.
1. Open a web browser tab and head over to the Zoom website.
2. Press the Sign In button and click on the Forgot Password button.
3. The page will ask you to enter your Email Address and hit the Send button.
4. Zoom service will send the Password Reset Link to your registered email address.
5. Open the email, click on the Reset Link and enter the New Password you want to set for the Zoom account.
Once you have reset the password, use the new password to log into the Zoom app, which should very well resolve the error code 1054.

Final Words

Since the feature of the password expiring every 30 days can seem more like a bug than a feature, we recommend that you change this setting. Zoom allows you to set the duration of automatically resetting the password in 30, 60, 90, as well as 120 days, so choose the time period you are most comfortable with.
January 4, 2021
How to Fix WoW Error 132 – Fatal Exception
Can’t seem to figure out why the WoW error 132 keeps crashing the game for you? Here’s everything a WoW player needs to know about the fatal error and how to fix it.

World of Warcraft has been a game that set the standard for all massively multiplayer role-playing games (MMORPG) that came after it. Going strong since the early 2000s, WoW has been the golden goose for Blizzard, which has also seen success in other franchises such as Diablo, Overwatch, and Hearthstone.
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World of Warcraft is big enough in itself to be the center of attention of world eSports tournaments, which means that the company does not take issues with the game lightly. Although WoW servers seldom falter, there are certain system errors known to plague gamers every now and then, a recurring one being the WoW error 132 fatal exception error.

Why does WoW Error 132 Occur?

The error window appears when the game either crashes after launch or fails to launch entirely, displaying “ERROR #132 (0x85100084) Fatal Exception.” As Blizzard explains, this common error seems to pop up due to add-ons being outdated, corrupt game files, driver incompatibility, and hardware issues. Hence, there isn’t a particular issue that could pinpoint the problem, which means, there isn’t a single, universal fix to it either.

Fix #1: Use the Scan and Repair tool
- Right-click on the WoW game icon and select the Open file location option from the pop-up menu.
- Find the folder WoW.exe or WoW-64.exe within the file explorer.
- Double-click on the Battle.net launch app icon.
- Head over to the World of Warcraft game panel and click on the Options– Scan and Repair tool.
- Use the Scan and Repair option in WoW by pressing the Begin Scan button.
Fix #2: Reset the Game Files
- Remove any add-on managers you have installed for WoW.
- Open the Blizzard net app, click on Options and then select the Show in Explorer option.
- Launch the WoW folder and delete the Cache, WTF, and Interface folders.
- Re-launch the game so that the changes take effect.
Fix #3: Disable Antivirus for WoW
- Right-click on the antivirus app icon on the system taskbar and select Disable.
- Launch the game to see if it runs smoothly without showing the same error, which would mean that the antivirus was the culprit behind WoW 132 error code.
- Advance to dismiss the game from the antivirus scans by heading over to the antivirus app’s Settings page and finding the Exceptions setting.
- Click on Add and look for the World of Warcraft app file to include it.
Note: The antivirus software you are using determines where the setting to exclude apps is located.

Fix #4 – Update the Drivers
- Press Windows+ R on the keyboard.
- On the Run menu, type in DxDiagand click on the OK
- Wait for the DirectX Diagnostic Tool to load, and then click on the Display tab.
- The video card name and manufacturer should be listed in the Device The current version of the driver should also be listed in the Driver section.
- Fetch the most up-to-date driver from the manufacturer’s website.
Final Words

In some special cases, even World of Warcraft servers can cause the WoW error 132 to pop up, and although this phenomenon is rare, it has happened in the past. If none of the game fixes above seem to work for you, then the only option left would be reaching out to Blizzard or waiting for an official update for the game.
December 29, 2020
Guide to Fix Samsung S8 Won’t Charge Issue
Tired of trying to figure out why Samsung S8 won’t charge or turn on? Here’s a complete troubleshooting guide for it.

After the whole Galaxy Note 7 battery blow-up debacle, Samsung has been super tight regarding battery charging and safety. This was one reason why the battery capacity on Galaxy flagship devices had not been upgraded from 3000mAh for the past several years in a row. The fact that Samsung has adopted Fast Charging technology for the Galaxy S8 makes it much easier to top up with some juice quickly.

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However, recent reports suggest that the Fast-Charging feature on the Galaxy S8 is not as useful as promised, even when used with the original accessories. Users across the board have reported issues with the Galaxy S8 charging too slowly or not charging at all. We take a deeper look into the most commons solutions for the issue.

Ensure that the Charging Cable is Original

If you are using any other charging cable besides the one provided in the box by Samsung, you must make sure that it has been certified. A proper power cable that is not damaged is necessary to ensure that the charging cable delivers power to the Galaxy S8, otherwise the phone will simply fail to charge. Even if the charging cable seems perfectly fine cosmetically, it might be damaged from the inside due to years of usage. Try replacing the cable to see if this major issue of charging is resolved or not.

Change the Power Outlet or the USB Charging Port

Similar to the USB charging cable, even the power outlet or the USB port that is connected to the charging cable can sometimes malfunction. If you are plugging the charging cable into the USB port of a PC, the Galaxy S8 may not charge if the output voltage is too low. In such a scenario, even if the phone says that it is charging, the battery percentage might not increase. Moreover, there can also be the case of the power outlet being defective and unable to charge the smartphone, so try replacing it to fix Samsung S8 won’t charge issue.

Cleaning out the Charging Port of the Galaxy S8

With regular usage, dust and dirt can get lodged into the charging port of the Galaxy S8, which can be a major reason why it won’t charge. With the help of a dry toothpick, you can carefully clean out the charging slot of the Samsung S8. We advise that you do not use any sharp metallic object in cleaning the power port, as you may end up damaging the internals.

Hard Reset the Galaxy S8

In some cases, the charging problem may have nothing to do with the hardware of the phone, but the software of the Galaxy S8. The first step to fixing the Samsung S8 won’t charge issue is performing a hard reset. A hard reset is just a quick way to reboot the Galaxy S8, which can be done easily with the following steps:
- Press and hold the Power button, along with the Volume Up button on your Galaxy S8.
- Keep pressing and holding down the buttons together until the screen turns off.
- Release the buttons once you see the screen light up with the Samsung logo.
Final Words

Since the Galaxy S8 is already a few years old, chances are that the lithium-ion battery has run its cycle and needs to be replaced. You will need professional help to get the battery replaced since it is glued shut between the metal and glass construction.
December 22, 2020
Why Does it Say Pending on Snapchat App? Troubleshooting Guide
Dead tired of hoping to send a message but wondering why does it say pending on Snapchat app every time you try it? Here’s everything you need to know about this common issue, and what you can do to fix it.

Communication all over the world has reached a stage where multimedia has taken over, with calling and texting taking the back seat. Social media platforms such as Facebook started off the trend of sharing your life on a digital stage, and with Snapchat, the game was changed completely with disappearing messages.

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While updated regularly with new features and optimizations, users report app crashes and issues every now and then. One such problem with the service reported by several users is why does it say pending on Snapchat when a user tries to send a message.

Why does it say pending on Snapchat?

Reason #1: You aren’t on their friends’ list

The message indicates that the message you sent is stuck in limbo, waiting for some action before the message is delivered. You will also see a grey arrow next to the sent message you sent to your Snapchat friend. A Snapchat message shows up as “pending” if you aren’t friends with the person you are trying to send the message to.

It could indicate that the recipient may have removed you from their Snapchat contact list. Snapchat does not notify people when someone unfriends them, so it is one of the only methods to find out for sure if you’re still on someone’s friend list. If you had the person on your Snapchat app, but still see the “pending” status, it could also note that the user has blocked you.

Reason #2: Poor network connection

If you are certain that the person has not blocked you, and is still on your friends’ list, but you still can’t seem to get your messages across, there might a problem with the network connectivity.
- Check the cellular network of your mobile phone to see if the data services are working.
- When using a Wi-Fi network, ensure that the wireless network is active.
- Under rare circumstances, the Snapchat servers may also be down.
Reason #3: User has deleted their account

Another explanation for the pending message error in Snapchat is the recipient’s account being no longer active. Suppose your friend deletes their account, they will not receive the message, and the pending status will be shown on your Snapchat app.

When someone deletes their Snapchat account, their name is not removed automatically from the friend’s list. If you try sending messages or snaps to such a user, you will get the ‘Pending’ notification.

Final Words

Moreover, the “pending” grey arrow appears based on the privacy settings set by the Snapchat user has turned on. If the person has chosen “Everyone” in the “Who Can Contact Me” in the settings, they will receive the messages and Chats sent, regardless of whether they know the sender. This means even stranger’s messages will get to them with no “pending” grey icon anywhere.
December 19, 2020
iRobot App Not Working – Fix In These Quick Simple Steps
Wondering why is your iRobot app not working and don’t have a way to control your Roomba remotely without it? Here’s a guide to fix any and all issues you could be facing with the Roomba mobile app.

We are living in the modern age of technology where communication, business, and everything in between is possible wirelessly. From modern mobile phones to vacuum cleaners, smart tech is making its way across the world, and the iRobot Roomba is just one such gadget that makes a cakewalk out of the tedious task, that is cleaning the house.

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Designed to operate autonomously, like a silent cleanliness warrior, the Roomba is designed to self-charge, and even self-clean, based on the model you buy. A large chunk of the Roomba’s functionality is connected to the iRobot Home app, which makes it possible to map out the floor space, view details about the Roomba vacuum, set cleaning routines, and so much more.

How to Fix iRobot App Not Working Issue

Rounding up all of the tried and tested fixes available, here’s what you can do to get the Roomba app up and running again.

Solution #1 – Force Close the App

For iRobot App on iOS:
1. Press the Home button on your iPhone or swipe up to view the home screen (iPhone X and newer).
2. Double-press the Home button (or swipe up and hold on iPhone X and newer) to view the background apps.
3. Scroll through the list of apps by moving left and right until you find the iRobot Home app. Swipe up on the app screen to force close it.
For iRobot App on Android:
1. Head over to the Settings app on your Android phone.
2. Scroll down to find Apps or Application manager from the list of services.
3. In the app list, scroll through to find iRobot Home and tap on it.
4. Press the Force Stop button and confirm your action.
Solution #2 – Check the connectivity
1. Make sure that your mobile phone and the Roomba are connected to the same wireless network.
2. Use another device to test the internet connection and confirm that it is working.
3. Ensure that the Roomba and the Home Base docking station are situated close to the wireless router for maximum signal reach.
Solution #3 – Reconnect Roomba to iRobot App

Step 1: Reset the Roomba

Roomba S & I Series: Press and hold the CLEAN button on your Roomba for 20 seconds. Wait for the bin lid LED light to glow clockwise in white.

Roomba 700, 800, 900 Series: Press and hold the CLEAN button and wait for 10 seconds. The robot vacuum will then play a reboot tone, notifying that the device is being reset.

Step 2: Uninstall and reinstall the iRobot App

On iOS: Find the iRobot Home icon on the home screen, press, and hold the icon until all the app icons start shaking. Press the red uninstall button on the app icon and confirm your action.

On Android: Press and hold the app icon until you see the Uninstall option. Similarly, you can drag the app icon to the top part of the screen and drop it on the Uninstall button to remove it.

With the Roomba reset done and the app reinstalled, set things up as you would the very first time.
1. Launch the iRobot Home app and make sure the Bluetooth is turned on.
2. Set the Roomba name and make sure the device is within the range of the wireless network.
3. Select the Wi-Fi network you want the Roomba to connect to and enter the Wi-Fi password.
4. Place the Roomba on its base, press and hold the Home and SPOT Clean buttons together until you hear a tone.
5. Confirm this action on the mobile app and wait for the Roomba to be connected with the mobile app.
Final Words

Although the app receives plenty of support from the manufacturer with timely updates, it isn’t immune to error and crashing every now and then. Several iRobot Roomba customers have reported that the app often malfunctions and even fails to connect with the robot vacuum cleaner, and here’s a guide to fix it all.
December 11, 2020
How to Fix Amazon Prime Video App Not Working on Samsung TV
Can’t figure out why the Amazon Prime Video app not working on Samsung TV yet? Here’s everything you need to know about the issue and how to enjoy the best of Prime Video on the big screen.

We have come a long way from being dependent on the tyrannical cable TV companies for the entertainment experience we enjoy. With the advent of the World Wide Web, came along the ability to enjoy on-demand video content, which not only gave you the freedom to watch all sorts of content at your convenience but do it all without a single annoying advertisement.

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Premium subscription streaming services such as Amazon Prime Video have been the center of attention in the past decade, and their popularity has forced even TV manufacturers to build their products around these services. Samsung has been offering a long range of Smart HDTVs for years, most of which come with Amazon Prime Video preinstalled.

How to Fix Prime Video App Not Working on Samsung TV

Several users have reported that the Amazon Prime Video app does not seem to work with their Samsung Smart TV. The problem is faced by new users, as well as users who could watch and enjoy the Prime Video service earlier but can’t anymore.

Fix #1: Perform a hard reboot

It is an age-old solution reiterated by every tech-savvy person out there, but you’d be surprised by how effective turning off and then turning on the system can be.
1. Press and hold the Power button on the Samsung TV until it turns off.
2. You can also choose to disconnect the power cable of the Samsung TV.
3. Leave the device without power for 30 seconds and then turn it on again.
Fix #2: Check the internet connection

Reports all across the user forums suggest that connectivity issues of the Smart TV can lead to the Amazon Prime Video app crashing unexpectedly, without any error message.
1. Turn off the wireless router by unplugging it from the power source for 30 seconds.
2. Plug the router back in and check to see if the connectivity issue is resolved.
3. If you’re using an ethernet cable with the TV, make sure that the line is securely attached between the TV and the router.
Fix #3 – Update the Samsung TV software

Samsung tends to release software updates for the Smart TV over time, which are meant to optimize the system and fix issues such as the Prime Video app not working on Samsung TV.
1. Turn on the Samsung TV and press the Home button on the remote control.
2. Using the arrow keys, head to the Settings section.
3. Navigate to Support – Software Update – and select Update Now on the screen.
Fix #5 – Delete and reinstall the app

In case the Amazon Prime Video app has not been automatically updated, you can remove it from the TV and install it again to see if the issue is fixed.
1. On the Samsung TV screen, navigate to the Apps section.
2. Select the app and press Delete to remove it from the list.
3. Now, using the Search option, look up Amazon Prime Video again and press Install on the screen.
Final Words

Do let us know which of the mentioned fixes worked best for you to resolve the issue of the Prime Video app not working on Samsung TV.
December 6, 2020