Category: Streaming

Amazon Prime Black Screen Issue: Here’s How To Fix A Blank Screen
Are you stuck on an “Amazon Fire Stick sound out of sync” error while trying to stream your favorite TV series? There could be many reasons for this. However, the usual culprit is a minor glitch in the media. Even though it is a hiccup in your entertainment routine, it is pretty simple to resolve.

While the Amazon Fire Stick is a small device, the size of a USB, it is pretty impressive. This device can instantly transform any TV into a smart TV. All you need is a TV with an HDMI port, a Fire Stick cable and remote and a good internet connection. And boom! You have access to all your favorite streaming platforms.

While this portable device has undoubtedly made our entertainment routine more interesting, it does come with its fair share of issues. A common issue is that of Amazon Fire Stick out of sync. Before we move on to resolve this issue, let us talk about why this error occurs.

Why is My Amazon Fire Stick Sound Out of Sync?

Audio delays in your Fire Stick can occur due to glitches in your TV’s media, the streaming platform apps you are using, or in the streaming service itself.

While these are the most common reasons, the “Amazon Fire Stick sound out of sync” error has also been attributed to the device’s Dolby Digital setting. This digital audio coding technique enhances interactive media such as video games or video streaming. You can integrate Dolby Digital into your Fire Stick.

This technique could be a probable cause of your audio being out of sync. Other reasons include apps that need updating and an outmoded Fire Stick operating System. Moreover, according to experts at BBC, using a TV USB port in order to power your device can decrease frame rates. This could adversely affect your audio sync issues.

How Do I Fix the Audio Sync on My Fire Stick?

Check out some ways you can resolve the issue of your Amazon Fire Stick sound out of sync. We suggest following these solutions in the order provided. This way, you can ensure that you start with the most obvious solution and then go on to the last resort.

Use the Lip Tuning Feature

This feature is only available for newer models. Through the Lip Tuning feature, you can align the sound effect and dialogue to the video you are watching on your Fire TV. Here are the steps you should be taking to do this:

Step 1: From the home screen, navigate to Settings

Step 2: Click on the Display and Sounds tab

Step 3: Next, search for and select Audio

Step 4: You will see a few options in the Audio tab. Click AV (Lip Syncing) in Tuning.

Even though this works for many people, you need to ensure that your Fire Stick operating system is up to date. Moreover, if you have an outdated fire stick model, this feature may not be available to you. If this tip didn’t help resolve your issue, then keep reading.

Enable Stereo on Your Fire Stick

Step 1: From your smart TV’s home screen, navigate to Settings. This s situated on the top-right corner of your screen.

Step 2: Go to Display and Sounds

Step 3: Click on Audio

Step 4: Click on the Surround Sound option from the Audio tab.

Step 5: Click the Best Available to disable it. Next, click on Stereo to enable it.

Step 6: Turn off the dialogue enhancer and the volume leveler.

Step 7: Go to Settings> Applications> Manage Installed Applications> Problematic App > Clear Cache

Step 8: Click on My Fire Stick from the Settings menu. Next, find and click the Restart option.

Turn Off Dolby Digital

You can enhance significantly the quality of your device’s audio by simply enabling the Dolby feature. However, some compliant reports indicate that this feature can also disrupt the sync between your audio and display. Thus take the following steps to disable this feature on your Fire Stick:
- Access Settings from your home screen
- Navigate to the Display and Sounds tab and select “Audio from the Next Screen.”
- Click Surround Sound
- Choose Dolby Digital Output
- Switch the Dolby Digital Plus Value to “off.
Update Your Firestick

Another reason you are running into the “Amazon Fire Stick sound out of sync” error is that your device’s operating system is outdated. If this is the case, you might find it helpful to download and install the latest version of the Fire Stick operating system. This is known to remedy many issues your device is facing, including audio problems.

To do this, all you need to do is head to Settings from your home screen and navigate to My Fire TV. Lastly, hit Install Update.

Force Stop the Fire Stick App

Sometimes this Amazon Fire Stick sound out of sync” error comes up when you are using pacific apps. To avoid this issue, try force-stopping the app that’s having issues. Follow these steps to force stop your Fire Stick app.

Step 1: Use your home screen to access the Fire Stick’s Settings

Step 2: Go to Applications and then click Manage Installed Applications

Step 3: Select the app that gives you problems and tap Force Stop.

Conclusion

The Fire Stick has quickly become an essential part of a smart home. Thanks to it, you have a number of streaming platforms all in one place. However, just like with any other piece of technology, the Fire Stick can run into errors.

We hope you found this guide to be informative. We highly recommend you start your journey towards resolving the issue by following the chronology we have listed. If you find that the problem still persists, then contact Amazon customer support. If you are having other issues with your Amazon Fire Stick, check out some of our other guides.
May 22, 2021
Sky Glass Black Screen: Here’s How To Fix Your Blank Display

youHave you decided to upgrade from Sky Q or Sky Plus, and your Sky Glass won’t link to your existing account?

We have created this easy-to-follow guide to help you understand why you are experiencing this issue and what you can do to eradicate this problem so you can get your account linked to your Sky Glass TV

Why won’t Sky Glass link account

Why won’t Sky Glass link my account

Are you seeing the error; ‘Linking unsuccessful. Please try again later’

If you are, it means that the information you have inputted to link your account has been incorrect, and Sky Glass can’t pick up your account.

You will need to double-check that you are putting in the correct digits.

If you are seeing; ‘Linking unsuccessful. You have reached your device limit’ which means you may be trying to add your account to a device after you have already used the maximum number of linked accounts.

Sky allows you to have one Sky Glass TV and 6 streaming pucks per one account.

Your Sky Glass may not be successfully linking your account because of a bad wifi connection that is not stable enough to process the request successfully.

May 22, 2021
Fix Youview Error YVM104: Here’s How to Fix This Connection Issue
Are you currently experiencing error YVM102 on your Youview box when trying to access your catch-up TV?

Also known as ‘Broadband Connection Lost’, this error code materializes from a weak internet connection or interference with the hardware (box).

If you are asking yourself, ‘How do I fix the error message YVM102’ on your Youview box, we have created this easy-to-follow guide for you to run through so you can get back to viewing all your favorite TV programs via Youview without any further setbacks.

What is YVM102

What is YVM102

Many subscribers that have their Youview box with TalkTalk have proclaimed this YVM102 error code appearing on their screens, as well as on the BT network.

With TalkTalk having over 4 million users, this issue has been questioned more than a few times on forums to find the answer and the best way to fix this issue.

So what does ‘Error YVM102’ mean?

This code will pop up on your TV screen when there is a connection issue with your TV. This is a local network issue between your box and your Wifi router.

If the network is experiencing a general connection problem (not just your network), the error code will come up as YVM104.

With this YVM102 transpiring from your side and having nothing to do with the network’s server, you are able to eradicate this issue by trying a few of our fixes.

How do I fix YVM102

How do I fix YVM102

Because YVM102 is due to an issue between your Youview box and your Wifi network, the fixes for this issue will be primarily completed on your hardware and router.

Fix 1. Cable check

If your cables are not connected securely, this will interfere with the internet connection working steadily.

If you are using an Ethernet Cable, ensure the cable is connected between your box and router solidly.

Powerline Adaptors add an extra connecting cable that needs to be connected tightly between the ethernet cable, adaptor, router, and box. There should be 3 lights showing that will confirm the connection is secure and working properly.

If you need assistance on how to check your adaptors, you can follow this link.

Note, it is advised to plug the adaptors straight into the plug point in the wall to have a more direct connection.

Check your Wifi router is connected firmly to its power source, and that any over devices that are using your network is working successfully.

If you are using an aerial due to the type of TV model you have, you may need to remove it and replug it and complete a retune.

Fix 2. Power reset router

Resetting your Wifi router is one the most common fixes for when you are experiencing network issues at home.

Unplugging your router from the plug point and waiting a moment or two should do the trick.

Once you have connected it again, and the network has come back, you can check your TV.

Fix 3. Restart Smart TV

Have you attempted to restart your TV? Instead of turning your TV off and on again, push down on your remote’s power button for around 10 seconds.

Your TV will now complete the restart process.

Fix 4. Confirm your TV’s network connection

Your TV can be connected to your Wifi, but have a negative connection status. You can check this on your Smart TV;

Step 1. On your remote, click on the ‘Home’ button

Step 2. Find ‘Settings’ and click on it

Step 3. Click on ‘Network’ and ‘Advanced Settings’

Step 4. Press ‘Network Status’ followed by ‘Check Connection’

Step 5. Confirm by selecting ‘Yes’

You have successfully checked your TV’s network connection.

Fix 5. Use a cable checker

If any of your cables are faulty, this will interfere with the connection between your box and the network.

A faulty cable will hinder the amount of Mbps your Youview box will receive, and if it is not an adequate amount, it will not be able to play successfully.

Checking to ensure all your cables are working properly can help you diagnose this problem.

How can I improve my Youview signal

Improving Youview signal

If you are wondering; ‘How can I boost my TV signal strength’ specifically on Youview, you can do this by doing the following;
- Move your Wifi router closer to your Youview box
- If you are not using an ethernet cable, connecting one will create a stronger signal
- Making use of an aerial booster
How do I check my Youview box signal strength

It’s always good to know what signal strength you are receiving, so as to decide if it is necessary to improve it or not.

Step 1. On your remote, click on ‘Menu’

Step 2. Find ‘Settings’ and select this

Step 3. Under ‘Signal and Connection’ click on ‘Signal Quality’

Your signal should be more than 50%. If it is lower than this, we would suggest improving it.

Conclusion

With Youview being one of the UK’s most popular TV channel providers, it’s inevitable it will come across some sort of error code in its lifetime.

You can make use of a Youview box with or without a subscription on BT or TalkTalk’s network, you will just be limited to not enjoying some of the perks that come with the network subscription.

With that being said, we understand how frustrating it is to have an error code pop up on your screen when you’re about to settle down with your favorite TV show.

We hope this guide has assisted you as quickly as possible, and that you were able to get rid of YVM102 off of your TV screen.
May 21, 2021
Why is my Paramount Plus not casting to my TV?

If Paramount Plus won’t cast to your TV, your configuration settings could be incorrect.

Have you checked to see that the device you launch the Paramount app on is paired to the same Wifi network as what your TV is connected to? If these are different, this could be why the app won’t show up on your TV screen.

The online video service should always be active on the latest available app. If you try and stream on an old version, playback errors will arise due to incompatibility issues.

We have generated this easy to read guide that will help you understand why Paramount Plus won’t cast to your TV. We will also provide you with simple solutions you can execute on your devices that will help fix this problem so you can get back to streaming your favourite shows without any further interferences.

Why is my Paramount Plus not casting to my TV?

Paramount Plus won’t cast to your TV if the device you use does not connect to the same Wifi network. If both platforms operate on a different internet connection, Paramount won’t display on your TV screen. The device you use to launch the app won’t be able to pair with your television if it’s on an alternative network.

Other reasons why paramount plus won’t cast to your TV include;

1. Outdated firmware

The device you use to open Paramount Plus and cast to your TV needs to operate on the most up to date operating system available. If it is still on an old version, this will be why you’re unable to cast your program.

2. Bluetooth is not on

Bluetooth needs to be active on for both devices in order for the cast to work between your device and TV. If one is off, Paramount Plus will not show on your TV screen.

3. Faulty Chromecast device

Your chosen device that you use to connect to your TV may have a fault with its hardware. If it is damaged in any way, this can prevent the device from picking up your channel.

4. Poor Wifi signal

To stream Paramount Plus without any error codes, or playback issues like buffering, it needs to connect to a strong internet connection.

4Mbps bandwidth is the minimum requirement. If the app won’t cast to your TV, it may be due to a weak Wifi signal.

5. Incorrect configuration

If you’ve made an error when you set your Chromecast up, your device will not cast Paramount Plus to your TV.

There are certain settings that you need to ensure are in place before a cast will work between your two devices.

How to fix Paramount Plus won’t cast to TV

Paramount Plus won’t cast to TV

Make sure the device you use to open Paramount Plus on, and your smart TV are both connected to the same Wifi network. This will ensure you will be able to pair the two together. You may need to forget each network on the platforms and reconnect them to the same network. Once this is done, you can relaunch Paramount Plus. It should now cast to your TV.

If you already connect your devices to the same Wifi network, or this step did not work for you, you can proceed with one of the following additional solutions;

1. Update firmware

Update the firmware on the device that you use to open Paramount Plus on. You can find this in the settings section.

Once the update has been downloaded, complete a restart before you try and cast again.

Tip, check your smart TV to see if it is due an update too, however, this should happen automatically.

2. Turn Bluetooth on

Check to see that the Bluetooth setting on your device and TV is on. Enable this feature to make sure they can establish a connection for the cast to take place.

(Did you know; Paramount Plus has around 32.8 million subscribers. After it released in October 2014, it had around 100,000 active accounts).

3. Check your device

If your Chromecast device is faulty, it will be unable to process a cast from one device to your TV.

Make sure there are no damages. Try and use a different port in the event that this is why Paramount Plus won’t cast to your TV.

4. Refresh Wifi signal

Refresh your Wifi signal to improve your network strength and get rid of any connection errors.

To do this, simply turn your router off and unplug it for no less than a minuted. Once you reconnect it, open Paramount Plus and attemt to cast the channel to your TV.

Note, it’s a good idea to check what your internet speeds are to ensure you meet the minimum requirement of 4Mbps.

5. Check configuration settings

Check to see that the configuration settings are correct on both devices. You may enabled something that should not be, or certain setting is not on.

Is Paramount Plus compatible with Chromecast?

Paramount Plus won’t cast to TV

Paramount Plus is compatible with Chromecast, however, the app needs to continuously be updated to the latest available version. If you operate Paramount on an old version, it will start to experience issues and won’t cast to your TV. Automatic updates will ensure the online video service updates as soon as an upgrade is available, and is a good idea to turn on.

If you’ve only just got a Paramount Plus subscription, or you’ve only just made use of a Chromecast device, you can use these steps to help you connect your streaming app to show on your TV screen;

How to connect Paramount Plus to Chromecast:

Step 1. Make sure your account is active, and install the app into your mobile/tablet device

Step 2. Log into your profile

Step 3. Check that your TV and device are on the same Wifi network

Step 4. Select what you want to watch on Paramount and push play

Step 5. Click the ‘Google Cast’ image on the screen

You should now have the option to choose your Google Chromecast device that you’ve connected to your TV. Your program should now show on your TV screen.

Why does Paramount Plus keep freezing on firestick?

Paramount Plus won’t cast to TV

Paramount will keep freezing when you try and stream from a Firestick that does not have enough memory space. Every time you launch the app, cache files will be stored on your Firestick. this is to help improve the performance of Paramount, and quicken the loading times by storing information onto your device. However, over time these files will become too full.

This can cause the software to become corrupt, which can be a catalyst for Paramount Plus to freeze when you try and stream a program.

How do I fix Paramount Plus on Firestick?

The first step you should take to fix Paramount Plus from freezing on your Firestick, is to clear the cache files.

Step 1. Open Settings and select ‘Applications’

Step 2. Click on ‘Manage Installed Applications’

Step 3. Choose Paramount Plus

You will now be able to press ‘Clear Cache’ and ‘Clear Data’.

You should also check the Paramount Plus server status. If the service is down, the app won’t perform, and you will incur playback issues.

Conclusion

With this simple, yet straightforward guide, we hope you were able to fix your Paramount Plus app from not casting to your TV, and that you now understand why this error occurred.

Always ensure your device and the Paramount app are up to date with their software versions, otherwise you may have continuous playback issues.

If the issue persists, we suggest you contact Paramount directly. Here, you will be able to choose your desired contact method.

(Quiz Question; when was Paramount’s initial release?).

Submit our online form with your answer, and any feedback you may have for us.

May 11, 2021
Everything You Need to Know About Fixing HBO Max Error Code 420
“HBO Max Error Code 420”, facing a similar issue? Let’s walk through the solutions then.

HBO Max is one of the most popular video-on-demand streaming services in America. But alongside users admiring their favorite shows, many even end up facing various errors. Among many, the most popular one is the error code 420. However, the good news is, you can get rid of the error easily by implementing some quick fixes.

How to Fix HBO Max Error Code 420

Fix #1: Ensure Your HBO Max is Updated
- Head to the App Store on iOS or Google Play Store on Android devices
- Hover over to the Update on iOS or My apps and games section on Android devices
- Look if the HBO Max app is yet to get updated to the latest version, if so click on Update
- Wait until the app gets updated and then restart your device to be on the safer side.
Fix #2: Restart the HBO Max App

Suppose you are facing the error code 420 even after getting the latest version of the app. In that case, the next thing you can do is restart the app. Just like most the cases, restarting is one of the primary ways of troubleshooting errors. After you get your HBO Max restarted, there is a probability of the error code 420 getting resolved; if not, proceed to the next fix.

Fix #3: Make Sure to Check Your Location

As per the current scenes, HBO Max is limited to the users in the US and some of its territories only. So, the chances of you facing the HBO Max Error Code 420 are high if you seek to use the service from other regions outside of the US. In that case, you can seek other solutions that genuinely help in accessing HBO Max content from other parts of the world without any issue.

Fix #4: Disable VPNs
- Go to the settings of your device
- Under the general section, you will find an option called VPN, click on that
- Toggle the switch to turn the VPN status to “Not Connected”
- Once done, restart your device
Fix #5: Have Patience

Considering the heavy traffic that goes in the HBO Max every day, server failures are among the common issues. As a result of these failures, users often face the 420-error code. The best thing you can do in that situation is having patience and wait till the server issues get resolved. You can check the status of such issues on varied forums or Downdetector.

Final Words

Here you have the list of best approaches that can help you get rid of HBO Max error code 420. However, if none of the about mentioned fixes helped you get rid of the error code, the last thing that you can do is communicate with the official support team. To do this, you can visit Contact HBO and let the team of experts know about the issue you are dealing with. You can then expect the support team to come with a solution real soon.
April 28, 2021
How to Fix Amazon Prime Video App Not Working on Samsung TV
Can’t figure out why the Amazon Prime Video app not working on Samsung TV yet? Here’s everything you need to know about the issue and how to enjoy the best of Prime Video on the big screen.

We have come a long way from being dependent on the tyrannical cable TV companies for the entertainment experience we enjoy. With the advent of the World Wide Web, came along the ability to enjoy on-demand video content, which not only gave you the freedom to watch all sorts of content at your convenience but do it all without a single annoying advertisement.

Related Posts:
- Sky Box Keeps Saying no Listings Available – Here’s How to Fix It
- How to Fix: There was an Error Connecting to the Apple ID Server
Premium subscription streaming services such as Amazon Prime Video have been the center of attention in the past decade, and their popularity has forced even TV manufacturers to build their products around these services. Samsung has been offering a long range of Smart HDTVs for years, most of which come with Amazon Prime Video preinstalled.

How to Fix Prime Video App Not Working on Samsung TV

Several users have reported that the Amazon Prime Video app does not seem to work with their Samsung Smart TV. The problem is faced by new users, as well as users who could watch and enjoy the Prime Video service earlier but can’t anymore.

Fix #1: Perform a hard reboot

It is an age-old solution reiterated by every tech-savvy person out there, but you’d be surprised by how effective turning off and then turning on the system can be.
1. Press and hold the Power button on the Samsung TV until it turns off.
2. You can also choose to disconnect the power cable of the Samsung TV.
3. Leave the device without power for 30 seconds and then turn it on again.
Fix #2: Check the internet connection

Reports all across the user forums suggest that connectivity issues of the Smart TV can lead to the Amazon Prime Video app crashing unexpectedly, without any error message.
1. Turn off the wireless router by unplugging it from the power source for 30 seconds.
2. Plug the router back in and check to see if the connectivity issue is resolved.
3. If you’re using an ethernet cable with the TV, make sure that the line is securely attached between the TV and the router.
Fix #3 – Update the Samsung TV software

Samsung tends to release software updates for the Smart TV over time, which are meant to optimize the system and fix issues such as the Prime Video app not working on Samsung TV.
1. Turn on the Samsung TV and press the Home button on the remote control.
2. Using the arrow keys, head to the Settings section.
3. Navigate to Support – Software Update – and select Update Now on the screen.
Fix #5 – Delete and reinstall the app

In case the Amazon Prime Video app has not been automatically updated, you can remove it from the TV and install it again to see if the issue is fixed.
1. On the Samsung TV screen, navigate to the Apps section.
2. Select the app and press Delete to remove it from the list.
3. Now, using the Search option, look up Amazon Prime Video again and press Install on the screen.
Final Words

Do let us know which of the mentioned fixes worked best for you to resolve the issue of the Prime Video app not working on Samsung TV.
December 6, 2020
How To Fix Amazon Prime Video Error 1061 In 5 Quick Steps
Are you experiencing problems with your Amazon Prime account?

Is your Fire Stick giving you grief? Well, not to worry.

We have five quick and easy steps to get you back to watching your favourite programmes.

Amazon Prime Video is a popular online streaming service available on many devices and consoles.

The Amazon Fire Stick is a nifty little device that can plug into any HDMI port of a tv, for your easy viewing pleasure.

There are currently four Amazon Fire products on the market: Fire TV Stick Lite, Fire TV Cube, Fire TV Stick 4K and the Fire TV Stick.

The newest addition to the family is the Fire TV Stick Lite which comes fitted with Alexa Voice Control and retails at a reasonable £29.99.

What is Amazon Prime Video Error 1061?

Amazon Prime Video Error 1061 is an error that appears to be primarily affecting Amazon Fire Stick users.

This error appears when attempting to access the Amazon Prime application.

If you are experiencing error 1061, you may see a black screen and this wording:

“Home is currently unavailable”

OR this error message:

“Could not connect to Home”

What Causes Amazon Prime Video Error 1061?

The main culprit of Amazon Prime Error 1061 seems to be weak bandwidth strength.

In less technical terms, your WiFi signal being poor quality is stopping your Fire Stick from operating smoothly.

Alas, this does not mean you have to change your WiFi provider just yet, but you may want to check on your providers’ website for reported issues in your area.

You can follow the five below steps for any generation Amazon Fire Stick and model TV.

How To Fix Amazon Prime Video Error 1061 In 5 Steps
1. Remove the Amazon Fire Stick from your device. (Television)
2. Disconnect your Amazon Fire Stick from your WiFi.
3. Complete a manual reset on your internet modem/router by either removing all the wires or switching the electricity off at the power source.
4. Allow at least 60 seconds before reconnecting all the Wires and then re-insert the Amazon Fire Stick.
5. Turn on the Amazon Fire Stick and Relaunch the Amazon Prime application.
How to Fix Sky Error Code 14 in Three Simple Steps

Conclusion

Since network connectivity issues cause Amazon Prime Video Error 1061, it is unlikely you will face this problem again and if you do. Please follow steps one to five again.

We hope this short help guide helps you in fixing your Amazon Prime issues and you can get back to watching your favourite TV shows.

If you are still experiencing issues, please contact the manufacturer Amazon.
November 24, 2020
How to Fix BBC iPlayer Error 02001
Has your BBC iPlayer stopped working? Are you repeatedly getting the error code: error 02001? Ready to throw the computer out the window?. Well good news, we have pulled together a troubleshooter guide to help you finally fix the problem.

BBC iPlayer is an online media player where you can watch TV programs and films you may of missed on the BBC channels. Originally BBC iPlayer started off as a website to watch all your favourite programmes that you may of missed on the TV.

Over the years the media service has evolved to many platforms and you can now access the service on smart phones, tablets, gaming consoles and smart TVs. The only requirement to use the service is that you have a British TV license.

What is the iPlayer error 02001?

The iPlayer error code 02001 has been reported as appearing when users try to load any videos on iPlayer and for some users, all the BBC apps with video functionality have been compromised.

Apps reportedly not working properly include BBC iPlayer, BBC News and BBC Sport.

The error iPlayer error code 02001 will display the following message: “Something went wrong loading this programme”.

The problem however seems to be mainly affect Samsung TV users and Roku users.

Why is the iPlayer error 02001 happening?

Unfortunately there are many reasons the error message is coming up. Below are all the reported reasons to date.

IP address
- The app thinks your IP address is outside of the uk. Due to the rights agreement the BBC iPlayer service is only within the UK. You can only download and stream media off BBC iPlayer only whilst in the UK.
You are using a VPN
- BBC iPlayer will not work if it detects you are using a VPN, this is to stop users outside of the UK using the service.
Your iPlayer version
- You could have an incompatible iPlayer version to your device. You may have an old unsupported version of iPlayer.
Your device’s firmware
- Your device’s firmware could be incompatible with the latest iPlayer version.
How to fix BBC iPlayer Error 02001?

Depending on what the cause of the problem is determines which fix you need to perform. Please see our list of fixes below.

Resetting your internet connection

Wireless connection:
- Physical Reset – Disconnect all the wires from the back of your internet modem, so that all the lights have powered off, leave the modem disconnected for 5-10 minutes.
- Online Reset- Visit the WiFi settings menu on your computer and deselect your WiFi. Wait a few minutes, then select your WiFi and relaunch the iPlayer website.
Wired connection:
- Disconnect the Ethernet cable from the laptop or gaming console for a few minutes then reconnect.
Check the App Store to see if you have the latest version of BBC iPlayer

Visit the App Store for your device, search the store for BBC Iplayer. Immediately you should be able to see if the most up to date version is installed. If it is not, the device will usually advise you to update your software.

Check your IP Addresses
- Use an IP Address checking website to see where your IP address is registered to. Below is a reliable website you can use: https://whatismyipaddress.com/.
- If you discover that your IP Address is incorrect to your location, then you should contact your internet provider as chances are they have incorrectly registered you.
Turn off your VPN
- Disable the VPN and operate on just a WiFi connection.
Try to uninstall and then reinstall the software
- Depending on what device you are using, there are different ways to uninstall and reinstall the software. On a smartphone you can usually manage the apps from the App Store or by selecting the app.
Updating your devices firmware
- Firmware updates normally are automatically sent to your device waiting for your installation, the easiest way to check on a television is to select the menu button on your controller.
- View either the settings or support menu, then software updates. Once you enter this menu, it will let you know if there is an outstanding update ready.
- Download the new firmware. Once completed, launch the BBC iPlayer app and try watch a video.
Speak to an Iplayer specialist

If you are still seeing the BBC Iplayer 02001 error, why not speak to a streaming service specialist they can help fix the error so you can watch your favorate programs right way.

Conclusion

We hope this fix guide has helped you get back to binge watching your favourite programs.

However if you still haven’t been able to access iPlayer after using this guide, we recommend you contact the BBC iPlayer support team or the manufacturer of your device.
October 26, 2020
How to Fix Netflix Error CM 12646
The Netflix error CM 12646 has become part and parcel for several users online, as they flock to the community forums to report it. Here’s everything you need to about this particular error code on Netflix and what you can do to resolve it.

Ever since the age of digital content has taken over, there is one name in the entertainment industry that has taken over the rest. Netflix has eclipsed online streaming services is more ways than one, spanning across the entire globe, and supporting millions of active users with movies, TV shows, and all forms of other entertaining content.

Related:
- How to Fix Discord 502 Bad Gateway Error
- Fix Amazon Fire Stick Error Code 8056
However, just like any online service available, Netflix is not free from issues and payback errors of its own, which is why the company is actively maintaining an entire library of error codes with explanations to what they mean. One such issue is the Netflix error CM 12646 which displays the message “Cannot play title. Please try again later”.

What is the Netflix CM 12646 Error?

After considering the number of users who have experienced the issue, Netflix officially addressed the error in general. Based on the comments and general diagnosis, the issue seems to be related to the mobile app version of Netflix, particularly the one available for Apple iPhone and iPad users and could arise due to:
1. An outdated version of the Netflix app.
2. Network connection issue between the internet and the Netflix app.
3. Issue related to data files or information on the internal storage of the device.
How to Fix Netflix Error CM 12646

Now that you have understood the reasons behind why this specific Netflix error occurs in the first place, here’s what you need to do to fix it:

Solution 1: Reboot the device
1. Press and hold the Power button on your iPhone or iPad.
2. On the power screen slide to power off the iDevice.
3. Once the iPhone or iPad is turned off, press and hold the Power button to turn it on again.
Solution 2: Remove saved Netflix content
1. Open the Netflix app and press the Downloads icon at the bottom.
2. In the list of available offline content, press the Edit button on top of each video.
3. Press the “X” icon to remove the saved content from Netflix app.
4. Exit the app, force close the Netflix app and open it again.
Solution 3: Check internet connectivity

Since Netflix is an online streaming service, it is obviously going to falter if you don’t have an active and stable internet connection to keep the gears spinning. Even if you do have a stable internet connection, using Netflix from a hotel, university, or public network might cause the Netflix error CM 12646 to show up.

Start off by making sure that you have an active network connection by using the Safari browser to open a webpage and confirm. Moreover, Netflix may not work on a mobile internet connection if you have it disabled from the settings of the app, so do keep that in mind.

Final Words

The offline content has been regarded as the primary cause behind this specific Netflix streaming error. However, there are secondary issues pertaining to your mobile phone, especially the iPhone and iPad that could also lead to this issue. If none of the above-mentioned solutions seems to work, you can also reinstall the Netflix app and try again.

Were you able to fix up the Netflix error CM 12646 issue and get the unlimited hours of streaming entertainment up and running? Do let us know in the comments section right below.
July 27, 2020
Fix Amazon Fire Stick Error Code 8056
Stuck on Amazon Fire Stick error code 8056 while updating your Fire Stick firmware or apps? Here is how to fix the issues with the streaming device in no time.

Shortly after the Google Chromecast success, Amazon launched the Fire Stick and garnered a lot of attention and popularity from media consumers and tech enthusiasts, as the Fire Stick TV offered much more features than the Chromecast. The main advantage of the Fire Stick over the Chromecast is that the Fire Stick comes in with an operating system which is based on Android. The Fire OS brings apps to your old TV along with a TV remote to navigate through the menus.

Related Posts:
- How to Fix Netflix Error M7355 Right Now
- How to Fix Xbox Error 8015000a
But, with all things software and apps, sometimes they do not work as they should. And the Amazon Fire Stick error code 8056 is here not to let you update your apps or the Fire OS.

What is the Error Code 8056?

The 8056 error code appears when you are trying to update the Fire OS or any apps on the Fire Stick. One of these anomalies will appear when you are stuck on updating your Fire OS or apps.
- Error code 8056.
- Update Failed.
- Stuck on update
- The process is completed, but it reverts to the updating page.
Fix Amazon Fire Stick Error Code 8056

Not being able to update your apps to enjoy the latest TV shows? Fear not, here are some methods to fix Amazon Fire Stick Error Code 8056.

Restart your router

Restarting your router may fix the error code 8056 on your Fire Stick.
- Remove the power connecter from your router.
- Wait for few seconds until all the notification lights turn off.
- After 10 to 15 seconds, insert the power connector to the WIFI router.
Restart Your Amazon Fire Stick

If you are stuck on the app update screen, restarting your Fire Stick should at least help you navigate through your Fire Stick if not fix the 8056 error code. Restart your Amazon Fire Stick using your remote.
- Press the centre or “OK” button and the play/pause button together.
- Press both the buttons on your remote until the screen turns off.
- Leave the buttons after the screen turns off.
- Your Fire Stick will turn back on.
- You can also restart your Fire Stick by removing and reinserting the Fire Stick in the TV.
Factory Reset Your Amazon Fire Stick
- Go to the settings menu on your Fire Stick.
- Go to the Device Options.
- Navigate and select to Reset to Factory Defaults. If you have a pin setup, insert the pin.
- Select Reset and your system will reset.
Change DNS settings on the Fire Stick

If you are still facing with the Amazon Fire Stick error code 8056 after using all the method to fix above, thanks to Amazon and Reddit forums, users have found the sure shot way to resolve the update issues. Changing the DNS settings may be a little tricky for non-techy, we have tried to simplify the process for changing your DNS settings to Google servers on your Fire Stick.

Note down the IP address of your internet router connection
- For doing so on Windows 10, click on the startup menu,
- Then settings.
- Click on the Network and Internet.
- Click on “View your Network properties”.
- Look for ipv4 and note down the numbers.
Note Down DNS Settings on your Fire Stick

You need to note down the existing DNS settings on your Fire Stick for future reference.
- Go to settings.
- Click on My fire TV.
- Navigate to About>Network.
- Select your WIFI network and jot down the following details.
  - SSD
  - Gateway
  - Subnet Mask
  - DNS
  - Mac Address for WIFI.
Change DNS settings to Google Servers
- Go to Settings>Network.
- Click on Forget Network on your WIFI connection.
- Press the selector button on your remote to confirm the action.
- Select the WIFI network and feed in your password.
- Instead of clicking Connect, Click on Advanced.
- Enter your IP address, Gateway and Subnet Mask manually.
- Enter your IP address and then click on Next.
- Enter Prefix Lenght and click on next.
- If you are using a commercial server, enter the numbers in the DNS 1 server.
- For Google server, enter 8.8.4.4 or 8.8.8.8 in the DNS 2 server feed.
Now you have successfully changed your DNS server.

Final Words

We hope our guide to fixing Amazon Fire Stick error code 8056 has worked for you and you are able to update your apps and firmware.
July 15, 2020