Category: Streaming

How To Fix Netflix Error Code NW-1-19: Simple Guide
Have you ever experienced a Netflix error code nw-1-19? Are you having trouble connecting your device with the Netflix service? In this guide, we will discuss easy and quick fixes that resolve your network connectivity between the Netflix app and your device.

Netflix has an astounding library of great entertainment content which makes its subscribers keep coming back for more. Netflix is almost available on all devices and platforms and has an app for all smart TVs, gaming consoles, and smartphones. However, these Netflix apps can cause few errors from time to time.

Netflix network connectivity issues can be annoying for its users as it is bound to happen sometimes. But this error can be fixed easily so that you can get back to enjoying your favourite TV shows and movies.

What Is The Netflix Error Code NW-1-19?

Netflix users reported that When they try to connect their Smart TV, streaming media players, or gaming console to the Netflix service, they receive the following error.

“Code: NW-1-19. Your device is not connected to the internet. Please make sure your connection is working. Retrying in few seconds”

What Are The Reasons for The Netflix Error Code NW-1-19?

The most common reason for the error is a network connectivity issue. The problem can be due to your internet connection or the device setting that you are using to connect to the Netflix service.

How To Fix Netflix Error Code NW-1-19?

Nowadays, Smart TVs and gaming consoles have builtin ability to third party apps on them. However, the Netflix app can cause some errors on these devices.

The first thing to do is to check your internet connection if it’s working properly. If it’s not, restart your modem, place your WIFI nearby, or contact your internet service provider to get your internet connection back in order. If this quick fix fails to solve the nw-1-19 error, you can try the following alternative methods on different devices.

How To Solve NW-1-19 Error on Xbox 360?

If you are using Xbox 360 to connect to Netflix service, try the following method to fix the error.

Check For Connectivity
- Check your network connection by going to Main Menu –> System settings –> Network Settings.
- Select Wireless Network or Wired Network (Whichever one you are using).
- Select “Test Xbox live connection”
If you don’t see any issues with your network connection, proceed to the following steps.

Configure DNS Settings
- Navigate to Settings –> System settings –> Choose Network –> Configure Network option.
- Select the DNS Settings option and click on Automatic.
- Turn off your Xbox device and turn it back on after a few minutes.
- If the problem is still there, disconnect and reconnect the power cable from both your router and modem.
- Turn everything back on again and verify the fix.
If the problem persists, try connecting your Xbox 360 directly to your modem instead of the Wireless router.

How To Fix Netflix Error Code Nw-1-19 on A Blu Ray Player?

If you are seeing the same error on a Blu Ray player, you need to:
- Turn off your Blu-Ray player and disconnect the main power cable.
- Leave your device unplugged for some time.
- Plugin your device and restart it.
- Verify the fix by running the Netflix app again.
How To Eliminate The NW-1-19 Error on Roku?

To get the nw-1-19 error fixed on Roku, try the following steps.
- Check that your network allows online streaming.
- Double-check your device’s strength for your internet connection.
- Turn off your device. Restart your device back on after a few minutes.
- If the error still pops up, change your modem location for better signal strength or connect your device directly to your modem with an ethernet cable.
How To Troubleshoot NW-1-19 Error On A Samsung TV or Another Smart TV?

Many people use their smart TVs to access the Netflix service. Therefore, quite often the nw-1-19 emerges on these TVs. Let’s take a look at a couple of solutions for a Samsung TV or any other Smart TV for the error.

Fix For Samsung TV
- Check and confirm there is no connectivity issue on your side. Check that the ethernet cable is firmly attached to the TV for a wired connection or is connected to a wireless network properly.
- First, uninstall Netflix from Samsung TV and reinstall it. Check that the error does not show up again.
- If the error shows up again, go to TV’s “Menu” and select the Support option. From there, perform the necessary TV software update.
- Go back to Menu again but this time select the Smarthub reset option. Enter the correct PIN to initiate the reset process.
- Lastly, check for Netflix app updates. Install the necessary updates, wait for a few minutes and sign in again to verify that the nw-1-19 error is gone for good.
Fix for other Smart TVs
- Check if your Smart TV is connected properly to the internet.
- Disconnect your Smart TV from the main electrical plug. For 2 minutes, press and hold the Power button of your TV.
- Connect your Smart TV again from the main electrical outlet and check if you can stream Netflix videos.
- If the error still shows up, try connecting your Smart TV directly to your modem with the help of an ethernet cable.
How To Quick Fix NW-1-19 Error On A Streaming Media Player?

If you are using a streaming media player to watch Netflix, you can resolve the nw-1-19 error by following almost the same steps that are mentioned above for a few fixes. To do this:
- Check for your network to see if it allows online streaming
- Check if your device has stable internet connectivity
- Turn off your smart device and modem for 2 minutes
- Restart your modem and smart device and verify that you can watch Netflix without having to deal with the error
Conclusion

The Netflix error code nw-1-19 can show up on any device that you use to watch Netflix TV shows and movies. However, we hope that this guide helped you fix the error real fast. If somehow, you can’t find a working solution in the guide, you can always contact your device supplier or Netflix customer service for a reasonable answer for the error.
July 12, 2021
Shudder App Not Working: How To Fix Your Online Streaming

June 17, 2021
Shudder Won’t Cast To TV: How To Fix Your Apps Display

June 6, 2021
How to Retune Your Sony TV: Everything You Need to Know
If you’re wondering how to retune a Sony television, well, then this article is all about answering all the retuning queries.

It is pretty common for TV channels to go missing unexpectedly. All you need to do then is retune your TV and get everything back on track. However, retuning any TV can get a bit confusing for users, and for Sony TV users, the scenes are pretty similar. To ease things up, here is a detailed guide that will educate you about the best ways of retuning any Sony TV, Android, or Non-Android.

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How to Retune Sony LCD TV

#Method 1: Analogue Retuning
- Press the ‘Home” or the “Menu” button on your remote
- Find and tap Settings.
- Now navigate to the “Analogue Setup” and click “Analogue Auto Tuning” or “Auto Tuning” Option. For some TVs, you might need to go through the “System Settings” or ‘Setu-up” menu to find the analog auto-tune option.
- Once you click the “Auto Tuning” option, a message displaying “Do you want to start Auto Tuning” shall pop up. Proceed to click “Yes.”
#Method 2: Digital Tuning
- Start off pressing the “Home” or the ‘Menu” button on the remote.
- Find settings and tap “Digital Setup.”
- Under that, select the option that says “Digital Auto Tuning” or “Auto Tuning.”
- Click “Yes” or “OK” when the “Do you want to start Auto Tuning” message pops up.
- Make sure you either between “Antenna” or “Cable” according to your connection.
- For “Antenna,” the tuning will start immediately, while for “Cable” tuning, you’ll have the option to select, Scan Type, Frequency, or Network ID.
In case you’re unaware of any of the values, here what the default settings look like:
- Scan Type: Quick Scan
- Frequency: Auto
- Network ID: Auto
How to Retune Sony Android TV

#Method 1: Analogue Retuning
- At first, press the “Home” button on your remote
- Look for the “Settings” menu.
- Under Settings, find and tap “Channel Setup.”
- Navigate to “Analogue Setup” and click on the option that says “Analogue Auto Tuning.”
- Once you click that, a message will pop up saying, “Do you want to start Auto Tuning”; click “Yes” and proceed.
#Method 2: Digital Retuning
- The first thing you’ll need to do is press the “Home” button on your remote
- Now find and tap “Settings.”
- Navigate to “Channel Setup’
- Under that, click on “Digital Setup.”
- Hover over to the “Digital Tuning” option and tap “Digital Auto Tuning.”
- After that, you’ll come across the “Do you want to start Auto Tuning” message; click “Yes.”
- Now select “Antenna” or “Cable,” as per the one that fits perfectly to your type of connection.
- Clicking on “Antenna” will initiate the auto-tune process immediately, while if you go with ‘Cable,” another menu will pop up.
- The pop-up screen will allow you to select the Frequency, Scan Type, and Network ID. Choose one according to the service provider and proceed.
How to Retune Sony Bravia TV

#Method 1: Auto Tuning
- Press the “Home” button on the remote
- Find and tap the “Settings” menu from there.
- Hover over to the “Digital Set-up” option
- Under that, search for “Digital Auto Tuning” and tap on that.
- Now you’ll need to select ‘Antenna” or “Cable.”
- Click the “Quick Scan” option and tap “Start.”
- Once done, wait for some moment until your Bravia TV scans the maximum number of channels.
#Method 2: Manual Tuning
- Press the “Home” button
- Navigate to the “Settings” menu
- Find and tap “Digital Set-up.”
- Select the “Digital Manual Tuning” option
- Enter the exact frequency of the desired channel and proceed.
Final Words

There you’ve it, a detailed guide to retune any Sony TV. I hope you are now well aware of the proper ways of getting your TV retuned.
June 4, 2021
How to Retune a Panasonic Freeview Television (Quick & Easy)
If you’re looking for instructions on how retune a Panasonic Freeview TV, then look no further. This detailed guide will help you do exactly that.

Most of the time, users come across a situation when their TV seems to miss out on specific channels. There’re also times when your service provider has updated the list of available channels, but unfortunately, you’re not getting access to the new ones. Whatever might be the case, proceeding with a retune will ensure everything is set to normal.

To ensure you receive all the channels and get the best out of Freeview as well, retuning your Panasonic or any other TV is a promising practice. The following steps will help keep most of the Panasonic TV up to date with everything latest from Freeview. If your TV doesn’t follow the steps we’re going to walk you through, try speaking to the Panasonic support team and have a specific guide for retuning your TV.

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How To Retune a Samsung Smart TV: Quick Easy Steps

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How to Retune Panasonic Freeview TV

Steps to Retune your Panasonic Freeview
- The very first thing you’ll need to do is press the “Home” button on your remote.
- From the “Main Menu” that pops up, select “Setup.”
- Now find and tap the option that says, “DVB Tuning Menu.”
- Once done, go to the “Auto Setup” option.
- A prompt message shall then appear informing that “All the DVB tuning data will be erased”. Press the “Ok” button to continue.
You don’t need to worry about the prompt, as it is customary to conclude the entire process.
- You’ll then need to enter the postcode that will give access to the regional channels.
- Your TV will now start scanning for channels, which may take a few minutes. As soon as your TV completes the retune process, all the channels will get stored and ready to get viewed.
What if Retuning your Panasonic Freeview TV doesn’t Help Fix the Channel Related Errors?

If you’re still experiencing channel-related issues, try the following:
- Remove the aerial from your TV.
- Head over to the “Setup” option and “Clear Memory.”
- In case your TV warns you about erasing your tuning data once you proceed with the process of clearing memory, make sure to auto retune your TV.
- As soon as the TV completes scanning, reinsert the aerial and retune your TV one more time.
Is Retuning a Good Idea Every Time?

Yes, it is; retuning your TV is a healthy practice. The only time though, we’d recommend you not to proceed with the process is while your locality has an adverse weather scenario. Extreme weather conditions might interfere and disturb the particular signal that your TV is trying to get hold of, as a result of which the entire process will fail to produce fruitful results.

Final Words

So, if you’ve been wondering about how to carry out the retuning process on your Panasonic Freeview, then this guide will definitely help you out with that; however, if you face any issue, head over to Freeview’s Help section. You can also talk to the Freeview support team by calling 03456-505050 and seek further assistance.
June 2, 2021
Sky Q Box Not Connecting to WiFi? 5 Simple Solutions
Unable to stream online media as your Sky Q Box is not connecting to the WiFi? Here’s everything you can do to fix it.

The whole internet connectivity scenario in Sky Q Boxes is the most significant upgrade that the Sky industry has brought to its users. Individuals can watch live TV, stream radio channels and do much more with their Sky Q Box. But what if the device fails to connect itself up to the WiFi all of a sudden? Indeed, not a pleasant situation to be in. Luckily there are simple solutions to have the connectivity issue fixed right away.

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How to Fix Sky Q Box Not Connecting to WiFi

#Fix 1: Restart Your WiFi Router

If you’re having travel connecting your Sky Q Box to the WiFi, the very first thing you can do is a quick restart.
- Turn off the switch that powers up your internet router
- Wait for few moments
- Turn the router back on and check if the Sky Q Box connects this time
#Fix 2: Resetting Your Internet Router
- Turn off all the switches that connect to the router
- Unplug the router from the power outlet.
- Wait for 30 to 40 seconds.
- Plug the power cable back to the outlet and turn on the switch
- Allow the device to get up and running
- Once it turns on, try connecting the Sky Q box to the wireless internet.
#Fix 3: Restart your Sky Q Box
- At first, tap the standby button on your remote and wait for the device to turn off.
- Once done, turn off the TV and respective connection switches at the power outlet.
- Allow a few minutes before turning everything back on.
#Fix 4: Resetting your Sky Q Box’s Network
- Press the home button on your Sky Q remote
- Navigate to “Settings”
- Under “Settings,” find and tap the option that says “Setup.”
- Once done, select “Network.”
- After that, you’ll have the option to “Reset,” click on that and choose “Confirm.”
As soon as you click “Confirm,” the device will run through a process and come up with connectivity options. Choose the “Connect to Sky Broadband WiFi” option if you own the broadband subscription from Sky or continue with the other suitable alternative.

Hopefully, you’ll be able to connect your device to the WiFi; if not, move to the next fix.

#Fix 5: Factory Resetting Your Sky Q Box
- Firstly, press the home button available on the Sky Q remote.
- Search for “Settings” and enter “001.”
- After that, press “Select.”
- Pressing the “Select” option will bring up the factory reset option. Now click on the “Reset” and then the “Factory Reset” option.
- All you need to do is press the “Standby” button and wait until the procedure is complete.
- Finally, set everything up and connect your device to the WiFi connection.
Final Words

These are the top 5 solutions to fix the connectivity issue in your Sky Q Box. Although a quick restart will help you resolve the problem most of the time, you might also need to factory reset your Sky Q box entirely under some situations. Let us know which fix made you connect the Sky Q box to the WI-Fi again.
June 1, 2021
How To Retune a Samsung Smart TV: Quick Easy Steps
Are you looking for a quick and easy guide to teach you how to retune your Samsung smart television? Then look no further!

Although a pretty simple process, retuning your smart TV can get a bit challenging if the accurate approach is unknown. This article will talk about the ways of retuning your Samsung Smart TV, and how the entire tuning thing is important.

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How to Retune Your Samsung Smart TV

The very first thing you need to do is check if you’re running the TV input
- For this, hit the “Menu” or the “Home” button
- Navigate to the “Source”
- Click on the “TV” option
Now you’re ready to retune the channels on your Samsung Smart TV.
- Click the “Home” button to bring up the main menu.
- Find and tap on the “Settings” option.
- Hit the enter button, which is generally the center of the directional pad
- Navigate to the option that says “Broadcasting.”
- Tap the “Right Arrow”
- Select the “Auto Program” and hit the center of the directional pad
- You’ll not have the option to “Auto Program.”
- Simply proceed by clicking “Start.”
- Wait for a few minutes until the process concludes.
Why do you Need to Retune your Samsung Smart TV?

Retuning your Smart TV is genuinely a healthy practice. While sometimes a quick tuning is essential to get updated with all the new stuff that your digital TV service provider has incorporated, there are many situations when retuning comes as a troubleshooting approach for a number of issues. With that being said, let us look at why you need to have your Samsung Smart TV tuned at least once in two to three months.
- In case your TV service provider has changed the frequency of any of the channels, tuning is vital to set everything up and running.
- Whenever a new channel is added, you’ll have to retune your TV to make sure you access that.
- If a particular channel has been updated with a new number, you’ll need to run the tuning process to get hold of that.
- Tuning your TV comes in real handy when you’ve just moved your residence
- In other cases, the practice of tuning is excellent for troubleshooting antenna and other software issues that might hinder you from watching your favorite TV shows
When do you Need to Retune your Samsung Smart TV?

As already mentioned, it is better to schedule a retune every two or three months. However, if it takes a burning sign to urge you and come up with the tuning process, then here are a few issues that indicate that your Smart TV needs one right away.
- Whenever your TV fails to load any channel
- At any moment you realize some of the channels are missing, grab your remote and start tuning your TV.
- Suppose luckily; your channels don’t go on a vacation but rather miss out on sticking to the default order. In that case, you should set yourself up for a quick retune and get everything arranged.
Final Words

Retuning your smart TV is indeed an intelligent practice. So, whether you’re having any issues with the TV channels or just that you want to keep everything refreshed, the steps mentioned above will help you easily retune your Samsung Smart TV.
June 1, 2021
Sky Box Flashing Orange Light: Everything You Need to Know
Are you worried about the Sky Q Box flashing orange? Well, you don’t need to. This article talks about why your device starts flashing orange light suddenly and what it actually takes to bring everything back to normal.

Released back in 2016, Sky Q has been providing efficient services for over five years now. But there exist certain situations where users get confused over a particular behavior of their device; one such is the Sky Q Box flashing orange light.

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Sky Q Box Flashing Orange: What Does it Mean?

Whenever your Sky Q Box is in a situation where it needs attention, there’s a chance that it will flash some kind of light. The color of the light is different over time, considering the difference in actual reason. Some correspond to hardware issues, while others represent something around the software section.

When we talk about the orange light flashing in your Sky Q Box, it generally indicates that either the software on the particular device has been upgraded to a newer version, and you need to restart/reset your Sky Q Box to have the changes appropriately incorporated.

What to do when the Sky Q Box is Flashing Orange

Restart the Sky Q Box
- Turn off your device using the power button
- Plug out the power cable for the mains outlet
- Wait for a few seconds
- Plug the cord back in and turn on your Sky Q Box
In case your device continues flashing the orange light, move to the next step.

Reset the Sky Q Box
- The first thing that you’ll need to do is get your device near sight and search for the reset button
- Now press and hold down that reset button.
- Make sure you hold the button until all the light glows up at one
- Once it happens, all the light will then turn off, and your Sky Q Box will eventually reboot.
- Wait for some moment before it turns on and check if the orange light has stopped flashing.
What if Resetting Doesn’t Help Get Rid of the Flashing Orange Issue?

If the flashing continues even after you reset the Sky Q Box, the only thing you’re left to do is contact the Sky Q Box support team.
- Visit the official website and head over to the Sky Q Box Help Section.
- Scroll down to find the “Still Need a Hand” option
- Under that tap, “Yes, I Still Need Help.”
- Once done, tick the option that says, “I have tried the online help guides.”
- Click on the “Get in Touch” button, and from there on, you can either visit the Sky Q community or call the experts to help resolve the issue right away.
Final Words

If your Sky Q Box starts flashing orange light suddenly, then it is not something to get worried about. Most of the time, all you’ll need to do in such a case is simply restart or reset using the dedicated button present on the front side of the box. However, you might even need to get in touch with the Sky Q support team in rare cases.
May 31, 2021
Freeview Box Not Recording: Fix in 4 Quick & Easy Steps
Are you confused about why your Freeview Box is not recording properly as it always does? Here lies the best solution to get started with your recordings again.

It is a distressing situation to be in as a user when your digital TV recorder fails to record your favorite shows or movies. We have seen most of the time that the devices encounter problems in the recording when they’re low in storage. Besides, a few temporary bugs have also proved to be a reason behind recording failures. Luckily, when we talk about the recording issues with the Freeview boxes, the solutions are convenient enough to get everything back on track really quickly.

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Best Ways to Fix the Freeview Box Not Recording Issue

#Fix 1: Restarting Your Freeview Box
- At first, turn off the power to your Freeview box
- Unplug the power cables
- Wait for 3 to 5 minutes before plugging the power cable back
- Turn on your box and check if it is recording properly now.
#Fix 2: Delete Some of the Recordings
- Launch your Freeview Digital TV Recorder
- Navigate to the recording library
- Use the arrow down and up keys on the remote to move to the recording you’re comfortable deleting.
- Once you’ve selected the desired recording, press the red button to delete it entirely
- Hover over to the new screen and check if your Freeview is recording everything in an appropriate manner
#Fix 3: Updating the Device’s Software

No matter which utility tool we talk about, using the latest version is something very crucial to the overall performance scenario, and Freeview is no exception. It is thus necessary you check for regular updates and install one as soon as it gets live.

The only thing you need for updating the software of the Freeview DTR is a USB memory stick. Head over to the support section of the manufacturer’s website. Now check for the availability of any new software version. In case you get one, download the same and install it using the USB memory stick.

#Fix 4: Factory Resetting your Freeview Unit

Are you done getting rid of old recordings and updating the software to the latest version? Still, your Freeview unit fails to deal with recordings? If yes, you’ll need to perform a Factory Reset and ensure your device faces no issues recording any future program.
- Launch the Freeview Digital Tv Recorder
- Press down the “Menu” button
- Find and tap the “Settings” option.
- Scroll along and navigate to the option that says “System” and tap “OK.”
- After that, select the Factory Reset or ‘First Time Installation” option.
- Follow along with the on-screen instructions to conclude the entire procedure successfully.
Final Words

So, if you’re having trouble recording your favorite shows using the Freeview DTR, use one of the fixes mentioned above to get the issue resolved in no time. Although in some cases, a quick restart or deleting a few old recordings can help bring effective outcomes, at times, you might also need to reset the entire unit and have the Freeview box recording issue resolved.
May 29, 2021
Crunchyroll Black Screen: How To Fix Your Online Anime
Does Crunchyroll have a Black screen when you try and stream an episode, or when you first log into your account?

Crunchyroll has been known to experience this display issue if you have an active pop up blocker on your browser, as well as an adblocker. These software programs will prevent the app from having access to the internet.

Did you know Crunchyroll will sometimes block old browsers from having access to their site? If you don’t ensure yours is up to date, this could be a reason why you experience a blank screen.

We have generated this easy guide to help you understand why Crunchyroll has a Black screen, and provide you with five straightforward solutions you will be able to execute to help fix this image problem so you can get back to watching you favourite Anime shows.

Why am I getting a Black screen on Crunchyroll?

Frustrated lady

You will get a Black screen on Crunchyroll if you enable a pop up blocker application on your device. When you access the app through your browser, a pop up blocker program is known to prevent Crunchyroll from being able to open. This software will prevent pop ups to appear when you’re open on the app, however, it can sometimes interfere with the Crunchyroll app instead.

Browser extensions such as an adblocker can have the same effect as a pop up application.

Other reasons why you’re getting a Black screen on Crunchyroll include;

1. Browser performance issue

The browser in which you use to access your Crunchyroll profile may be the reason for the Black screen issue.

Active users that use Firefox as well as Chrome have confirmed that their browser was the cause for the display error.

Crunchyroll will block outdated browsers from accessing their site. If you still operate on an old version, this could be why you experience the blank screen error.

2. Faulty Cache files

The cache files that download onto your device every time you launch Crunchyroll could be corrupt or too full. If this data is faulty, it will interfere with the performance of the app when you open it.

3. Episode format

Sometimes, Crunchyroll may upload a specific episode or movie that contains the incorrect format. When this happens, you will be unable to play the video.

4. Device issue

If you see the Crunchyroll Black screen as soon as you log in, or when you push play on a video, it could be due to the device you are using to access the app.

(Did you know; Crunchyroll was created in 2006 by a group of students that attended the University of California, Berkeley. The online video service is now owned by Sony, who acquired the app in 2021).

If the Crunchyroll server is experiencing issues, this can stop your app from loading certain features, and functioning properly. The server could be unavailable due to maintenance work, or an unexpected outage.

Unfortunately, when this happens, you will be unable to fix the technical error, however, you will be able to check the Crunchyroll service status.

How to fix Crunchyroll Black screen

Crunchyroll Black screen

To prevent a Black screen display when you launch Crunchyroll or play a video, you will need to disable your pop up blocker application, as well as any other browser extensions you may have active on your device. This includes an adblocker and any third party programs such as a firewall. Once you disable these additional features, restart your device before your launch Crunchyroll again.

If you do not make use of any of these software programs, you can help fix your online video app from showing a blank screen with one of the following solutions;

1. Change your browser

If your browser is the cause for the Crunchyroll Black screen error, try and access the app through a different browser. If you’re current on Chrome, try Firefox and vice versa.

Confirm that your browser is up to date with the latest available version. This will stop the chances of Crunchyroll blocking your browser from having access to their site.

2. Clear cache files

Erase the cache files that are currently stored on your device from launching Crunchyroll.

This can be done through your browser settings. If you make use of Chrome, simply go;

Open Chrome > Press CTRL + SHIFT + DEL > Tick ‘Cookies and Other Site Data’ & ‘Cached Images and Files’ > Clear Data

Once you erase the cache, restart your device to ensure you delete any leftover files.

3. Try a different episode

Crunchyroll may get stuck on the loading screen when there is a format error with a specific Anime episode or video upload on the library.

Try open a different show or movie on the app and see if the error persists.

4. Swap your device

Previous Crunchyroll users who have experienced the same issue, advised that they would see a Black screen display only on a specific device.

If you are currently using an iPad, swap over to your mobile or PC and log into your profile (and vice versa).

How do I fix Crunchyroll Black screen when streaming?

Crunchyroll Black screen

If Crunchyroll shows a Black screen when you’re streaming content, you may need to change your resolution display setting to a lower setting. This will help prevent the app from experiencing playback issues like buffering and lagging. A lower image quality will require less bandwidth to stream compared to a high-definition picture. An HD image requires at least 2.5Mbps, whereas a SD picture will only need 0.6Mbps.

To change the image quality on Crunchyroll, simply press the settings icon followed by the ‘Quality Auto’ button. From here, you will be able to change the setting from auto to your desired option.

Alternative methods you can use to help fix a Black screen display on Crunchyroll when you stream include;
- Update the app
- Restart your Wifi router
- Change your device
- Uninstall and reinstall Crunchyroll
Another reason why you may experience a playback issue on Crunchyroll, is if your geographic location setting does not support a certain program on the app.

To avoid such a issue, you can make use of a VPN (Virtual Private Network) to hide your browser’s location. This will get rid of any limitations associated with your region.

Why can’t I screen share my Crunchyroll?

Crunchyroll Black screen

Many users that access Crunchyroll through Discord experience an issue where they’re unable to screenshare the app from their Discord profile. When they play a video, only a Black screen will appear. This error is caused by the hardware acceleration setting that is configured in your chosen browser. If you want to rectify the screen sharing issue within Discord when you want to stream Crunchyroll, you will need to disable this setting.

To disable the hardware acceleration in a Chrome browser simply;

Open Chrome > In the search bar input ‘chrome://settings/?search=hardware’ > Turn off ‘Use hardware acceleration when available’

Once this has been set to off, restart your device and launch Crunchyroll again from your Discord account.

Conclusion

You can experience Crunchyroll to display a Black screen when you launch the app, or as soon as you attempt to play a video.

With this easy to follow guide, we hope you now understand why the blank screen display error occurs, and that you were able to fix your Crunchyroll image with one of the five solutions provided.

If the issue persists, you may need to inform Crunchyroll’s support team directly. You can submit a request where one of their members will pick up your query, and get back to you.

(Quiz Question; Who is Crunchyroll owned by?).

Make use of our online contact form to submit your answer.
May 24, 2021