If Showtime won’t work on your Roku, you may be trying to log into your account without any success.
This could be because your subscription needs to be renewed, or your Roku is not supporting Showtime’s software.
You may experience your Showtime channels starting to buffer, or your videos begin to skip.
However you are faced with Showtime not working on your Roku, we have got you covered with our easy to follow directory.
We will go through the reasons behind why Showtime won’t work on your Roku, and what you can do to fix this problem so you can get back to enjoying Showtime’s original content like Yellowjackets and American Rust.
Why won’t SHOWTIME work right now?
Why is Showtime not working?
Your Showtime channel will not work on your Roku if the server is down. You will see an error message stating; ‘Unable to connect to server.’
This will be due to;
- Planned maintenance
- Unplanned outage
To confirm if it is the Showtime server that is down, you can check the status of the app by clicking here.
Is your Showtime server up, and your app is not working?
Reason 2. Expired subscription
Your billing cycle for your Showtime subscription could have come to an end without your knowledge.
You will not be able to log into your account until you renew your service.
Reason 3. Lagging internet connection
Showtime requires at least 5Mbps to be able to stream without any interruption.
If you launch Showtime on a poor internet connection, it will experience loading issues.
You can check your internet speed to ensure you are providing Showtime with the minimum requirements.
Reason 4. Corrupted software
If the Showtime app was originally installed with corrupted software, it will interfere with how the channel performs.
This will also interfere with your Roku device’s software because the files will be tainted.
Reason 5. Outdated app version
Showtime may be due an update.
To operate Showtime on an outdated version will increase the likelihood of performance issues.
These include;
- Buffering
- Freezing
- Lagging
- Poor image resolution
How to fix Showtime not working on Roku
How to fix Showtime on Roku
You can fix Showtime not working on Roku by following the easy fixes we have outlined for you;
Fix 1. Renew Subscription
Your Showtime account may have expired, and you have yet to renew it.
Step 1. Log into your Roku account
Step 2. Click on ‘Manage Subscriptions’
Step 3. Select ‘Restart Showtime Subscription’
Double-check your account details are correct, and if you have updated any details, amend them in your profile.
Fix 2. Reboot internet connection
Your internet connection plays an important role in the performance of your Showtime channel on your Roku.
Ensuring your signal is strength is good will help Showtime perform better.
Step 1. Unplug your Wifi router (make sure you turn it off first)
Step 2. Wait 2-3 minutes
Step 3. Plug it in again and press the ‘Power’ button
Once your internet has reconnected, launch Showtime.
Fix 3. Reinstall Showtime channel
If your original Showtime channel was downloaded with corrupted data, it should be removed from your device and reinstalled.
Step 1. Access your ‘Home’ screen on Roku
Step 2. Find the ‘Showtime’ channel and click on the ‘Start’ button from your remote
Step 3. Press ‘Remove Channel’
Step 4. Once Showtime has disappeared, search for the channel again and reinstall it.
Tip, before reinstalling the app, restart your Roku to clear out any remaining data on your device.
Fix 4. Update Software
Updating your Roku’s operating system will improve the overall performance of your device and your Showtime channel.
This will also ensure compatibility between the two.
Step 1. Go into ‘Settings’
Step 2. Select ‘System’
Step 3. Click on ‘System Restart’
After your Roku has started up, access Showtime.
Fix 5. Check date and time settings
If the date and time are incorrect on your Roku device, this will interfere with Showtime accessing its server successfully, because the information request will be seen as ‘incorrect’
Step 1. Access your ‘Settings’ on your Roku
Step 2. Click on ‘System’
Step 3. You will now be able to choose ‘Time’ from the ‘About’ section
Confirm the date and time are correct. If they are not, update them.
How do you reset your Roku?
If your Showtime still won’t work on your Roku, you may need to complete a ‘Factory Reset’ on your Roku.
A factory reset will bring your Roku back to its default settings before any channels were downloaded, and you personalize your settings.
If you decide to proceed with this step, keep in mind you will lose any downloaded apps, and you will need to reconfigure your Roku.
Step 1. Click on the ‘Home’ button
Step 2. Enter ‘Settings’ followed by ‘System’
Step 3. Choose ‘Advanced System Settings’
Step 4. Select ‘Factory Reset’ and then ‘Factory Reset Everything’
Follow the instruction to complete this action.
Once your Roku is fully reset, you can configure your Roku device to how you want it to be.
Conclusion
After going through our bespoke guide to assist you in rectifying your Showtime app not working on Roku, we hope you are now able to catch-up on Showtime’s selection of on-demand content, or binge watch their top trending shows.
For further assistance with your Showtime channel, you can chat to one of Showtime’s customer service agents via their Help Center page (there should be a red chat box on your screen).
Their service hours are open Monday – Sunday, 8am – 1am (ET).
You can also submit a ticket where one of their support representatives will email you back as soon as possible.
