Are you streaming Netflix and getting an error code m7111-1331? Does the error occur when you revisit your Netflix library page? Here, in this article, we’ll show you the best hacks to fix the Netflix error code.

When you think of a fantastic option for an online video streaming service, Netflix is the obvious choice. It’s affordable and has a great collection of movies and TV shows from all around the world. You can buy a Netflix subscription and stream movies and TV shows in HD and Ultra HD format on multiple devices.

However, Netflix does not offer a guaranteed error-free service, and you may see a few error codes popping up now and then. Today, we’ll talk about what Netflix m7111-1331 error code means and what you can do to fix it.

What is error M7111 1331 Netflix?

Many Netflix users report that when they try to stream Netflix content on their computer browser, they get the m7111-1331 code on the screen. Most of the time, the users see the error code on Chrome and Firefox.

The error m7111-1331 suggests that there is something wrong with the Netflix information stored in your browser. Usually, the problem occurs due to browser issues rather than the Netflix service. Therefore, you may need to troubleshoot your browser to watch your favorite programs online again.

Why is my Netflix giving me an error message?

Why is my Netflix giving me an error message?

If Netflix is giving you an m7111-1331 error code on your browser, it could be due to any one of the following reasons.

  • You are using Bookmark to visit the Netflix website.
  • Chrome extensions are conflicting with the Netflix streaming service.
  • You are running an out-of-date web browser.
  • Your web browser is full of junk, data, and cache files.
  • The antivirus software in your PC is interfering with the Netflix online web player.
  • You are using a VPN to access the Netflix website.

How do I fix error M7111 1331?

How do I fix error M7111 1331?

The following troubleshooting steps will help you fix the m7111-1331 error code while streaming the Netflix content.

Avoid using Bookmark to visit Netflix

Quite often, people Bookmark their favorite web pages so that they can visit them back with a single click rather than typing in the whole URL every time in the browser address bar.

However, each time you visit the Netflix website through a Bookmark, the browser store the information logs. These logs can get corrupt over time and throw an error code.

Therefore, try visiting the Netflix website by typing in the complete URL of your favorite program in the address bar. If this quick fix resolves the error on your browser, delete the old Bookmark and make a new one to avoid any future issues.

Turn off Google Chrome extensions

Some Chrome extensions can cause interference with the Netflix service. However, you can quickly troubleshoot the issue in the following way.

  • Launch the Chrome browser and tap on the three dots to access More Tools.
  • Next, select the Extensions option and disable all the extensions.
  • Now visit the Netflix website.
  • If the above steps fix the error, enable all extensions and disable them one by one to verify which one is preventing you from accessing the Netflix website.

Clear browser cache

Cache files on any browser can slow its performance and can cause the m7111-1331 error code on Netflix. Therefore, clearing the browser cookies can help you fix the error. To do this on Chrome:

  • Go to the Settings menu of your Chrome browser and select Privacy & Security in the left pane.
  • Now choose the “Clear browsing data” option on the right.
  • Finally, select the All-time option from the Time range drop-down menu and hit the Clear data button.

Update your browser

Web browsers regularly release updates to match the needs of various online video streaming players. So if you haven’t updated your browser in a while, it’s a good idea to do it now and see if that fixes the Netflix error code.

To update the Chrome browser:

  • On the top-right side of the browser screen, click on the three vertical dots and go to Settings.
  • Next, click on the “About Chrome” option on the bottom left side of the screen.
  • Now, Chrome will automatically download and install the latest updates.

Turn off hardware acceleration

Chrome use the hardware acceleration feature to let the CPU offload a few page loading and rendering tasks to your computer GPU for faster performance. However, GPUs can slow down in performance with age and trigger numerous issues on Netflix.

Therefore, try disabling the hardware acceleration feature and see if that helps with the m7111-1331 error code. To disable it in Chrome, navigate to Settings –> Advanced –> System and then toggle the switch next to the “Use hardware acceleration when available” option to turn it off.

How does Netflix know my location?

How does Netflix know my location?

Netflix knows your location based on your IP address and updates your library accordingly. However, you can use a VPN or a proxy server to unblock the Netflix geographical restrictions. Although you can access the Netflix global content by hiding your identity and location, you may see the m7111-1331 quite often.

Therefore, we recommend turning off VPN and Proxies to fix the error code. To disable VPN in Chrome:

  • Go to the Extensions option in the browser menu.
  • Toggle the switch next to the VPN to disable it.

Furthermore, you can disable the proxy connection in the following way.

  • Type “inetcpl.cpl” in the computer’s start menu search box and hit Enter.
  • Next, select the Connections tab and click on LAN Settings at the bottom of the dialog box.
  • Now uncheck the “Proxy server for your LAN” option and click on Apply to save changes.


Hopefully, the methods in this guide will aid you in solving the Netflix error code m7111-1331. If you find that the error persists, consider disabling your antivirus software that may be conflicting with the Netflix web player. Additionally, you can try running Netflix services using another web browser to rule out specific browser issues.