‘My PS5 keeps turning off by itself’ is not a statement we want to be making when we’re just about to shoot our last opposing soldier while playing Call of Duty.
Your PS5 will continuously switch off on its own if you have rest mode enabled, or you are making use of the HDMI device link on your TV.
Checking if your PlayStation 5 is overheating, or updating your console’s software can help prevent your PS5 from turning off while you are playing a game, or when your Sony device is sitting idle.
We have produced this simple directory that will guide you with all the possible reasons why your PS5 is crashing, as well as provide you with 6 easy fixes that you can use to get rid of this issue.
Why does my PS5 keep turning off
If your PS5 is shutting down during gameplay, or in rest mode, it could be due to the following reasons;
Reason 1. Your PS5 is overheating
Your PS5 will automatically shut down if it becomes too hot. You should be presented with a warning on your screen stating, ‘Your PS5 is too hot.’
If your console reaches the highest temperature, it will turn off.
Reason 2. Rest mode is enabled
It has been recorded that PS5’s in rest mode will turn off randomly.
If your PlayStation 5 is in idle mode, it seems to trigger the console to switch off without any instructions.
Reason 3. HDMI Device link
Sony has a feature where your PS5 will link with your TV.
This is the HDMI device link and will result in your PlayStation turning on and off the same time your TV does.
Reason 4. Outdated software
Your Sony PlayStation may be due an update on its software.
If a software update is long overdue, it can create compatibility issues.
(Did you know; in PS5’s popular game, Assassins Creed 11, when you free run over buildings, you should be able to hear an NPC saying ‘Another caped crusader.’)
The software could include corrupted data that was installed onto the console during an update, or during normal use.
Reason 5. The power supply unit is glitching
If your PS5’s PSU is experiencing issues, this will cause your console to turn off by itself.
This is due to your PlayStation not getting enough power to run properly.
Reason 6. Over exerting the PS5
If your PS5 is turning off while you are in the middle of a game, it could be because too much is going on at once on the console.
This would be if you are trying to install or download a game while you are currently playing something else.
How to fix my PS5 from turning off
You will be able to fix your PS5 from turning off by changing a few settings and checking the software of your console.
Fix 1. Check for overheating
An overheated PS5 will automatically switch off as a way to cool it down.
Make sure you have positioned your console in a well-ventilated area where cool air can get into the console.
Dust build-up in the vents can cause your PlayStation 5 to overheat so cleaning it out can help prevent this problem.
How to tell if your PS5 is overheating?
- You will be able to hear the console’s fan
- Your PS5 will be very warm when you touch it
- The screen will become distorted or change colour
- Your PlayStation will take longer than usual to load
Fix 2. Turn off the HDMI device link feature
Step 1. Launch the ‘Settings’ menu
Step 2. Select ‘System’
Step 3. Now choose ‘HDMI’
Step 4. Turn ‘HDMI Device Link’ off
You can restart your console to refresh the changed setting.
Note, your TV might not have this feature available.
Fix 3. Disable rest mode
The Rest Mode feature has been known to cause the PS5 to switch off by itself.
Step 1. Go into ‘Settings’
Step 2. Click on ‘System’
Step 3. Choose ‘Power Saving’
Step 4. Now press ‘Set Time Until PS5 Enters Rest Mode’
Step 5. Under this tab, change both ‘During Media Playback’ and ‘While Playing Games’ to ‘Don’t Put In Rest Mode.’
Confirm these changes.
Fix 4. Check for a software update
Updating your Ps5’s software will help get rid of any issues and improve the console’s performance.
Before updating the operating system, make sure your PlayStation is connected online.
Step 1. Go into ‘Settings’
Step 2. Choose ‘System’
Step 3. Click on ‘System Software’
Step 4. Select ‘Update and Settings’
(If an update is available, it will state ‘Update Available’ next to ‘Update System Software.’)
Step 5. You can now select ‘Update System Software’
Confirm you want to update over the internet, and let your console complete the installation.
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Fix 5. Check for power trips
Your PS5’s power cable could be connected to a faulty plug, or you are using an extension cord connected to many other devices which are causing the power to trip.
Check the main plug point by using a different one.
If you have connected your console to an extension cord with other devices, try using a direct connection without sharing the power.
Fix 6. Rebuild PS5 database
Completing this fix will reset all of your console’s software and get rid of any software problems.
This step will need to be completed in ‘Safe Mode;’
Step 1. Turn your PS5 off
Step 2. Press down on the power button for around 10 seconds
Step 3. Once you hear a second beep, let go of the button
Step 4. Connect your controller with its cable followed by clicking the ‘PS’ button
You are now in Safe Mode.
Step 5. Now scroll down and select ‘Rebuild Database’
You will need to confirm you want to go ahead. This can take a couple of hours, but do not worry, no data will be lost.
Note, do not power off your PS5 during the rebuild phase.
Now that we have established all the possible reasons why your PS5 keeps turning off by itself, and the steps you can use to stop this problem from occurring, we hope you were able to successfully execute these methods on your Sony PlayStation 5.
Your PS5 could be experiencing a hardware issue, in which case you should troubleshoot your console through Sony’s PlayStation support page.