Are you making use of Hulu as one of your streaming services, but it now won’t connect to the internet?

With Hulu connecting automatically to the internet after you have initially set it up, you would assume this streaming app would not sporadically stop connecting when you come to use it.

Why won’t Hulu connect to the internet?

This issue may be caused due to a network issue, or perhaps, Hulu’s server is down which is preventing you from accessing it successfully.

We have created this easy-to-follow guide for you, for you to be able to get your Hulu account back to being connected to the internet so you can carry on watching your favorite programs.

Why does Hulu keep disconnecting from Wifi

Wifi connection to TV

Why is Hulu disconnecting from Wifi

Your Hulu app could be disconnecting from Wifi if your network is experiencing an intermittent connection or there is not enough bandwidth.

The Hulu server may be down which is causing your app to not be able to get a connection through. You can check to see the server status of Hulu here. You can also make use of Hulu’s support page on Twitter.

If it’s the server that is down, you won’t be able to do anything on your side to fix this issue, you will have to wait it out until the Hulu server is up and running again.

A further reason as to why Hulu won’t connect to the internet could be because your device is being problematic, and may not be getting enough bandwidth to connect successfully.

How do I fix Hulu won’t connect to internet

Wifi Smart TV connection

Fixing Hulu won’t connect to Internet

Fixing your Hulu can be done by completing a few troubleshooting options on your devices.

If you have checked the server status of Hulu and it confirms the server is up and running without any faults, you can proceed with the steps to fix the internet error.

Fix 1. Test your network

If your Smart TV or android device is not connecting to your Wifi network, this will cause Hulu to not connect properly as Hulu needs a download speed of a minimum of 3Mbps to stream without any interruptions.

You can check your internet speed by using this link.

If your speed is a bit too low, it is advised that you restart your Wifi router to refresh the connection.

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Fix 2. Restart Device

Whichever device you are using to watch Hulu on, it is recommended to complete a restart to help get rid of any bugs that may have transpired in the data while operating your Hulu app.

Switch your smart device off for a few minutes and turn it back on.

If you are using your smart TV, unplug it from its plug point to do a soft reset.

Fix 3. Force Stop App

Exiting the Hulu app will still keep the background data running which could interfere with the app from refreshing successfully.

If you complete a Force Stop, this will get rid of any background data still running;

On Android phone/tablet

Step 1. Go into Settings

Step 2. Click on Apps and then All Apps

Step 3. Find Hulu and select it

Step 4. Choose Force Stop

On Android TV

Step 1. Select Settings

Step 2. Click on Applications

Step 3. Press Hulu and then Force Stop

On iPhone/iPad

Step 1. On your Home screen, double press on your Home button

Step 2. The running apps should come up on your screen

Step 3. On the Hulu preview, swipe it up to remove it

Note, if you have an iPhone X and later versions, you can bring up the preview of the running apps by swiping from the left-hand corner at the bottom of your screen.

If you are using any other device or platform, you can check here.

Fix 4. Uninstall and Reinstall the App

Deleting the app and reinstalling it on your device is another option to get rid of any faulty data from your Hulu app.

Delete the app off of your smart device and redownload it from your app store.

Fix 5. Update App

If there is an outstanding software update for your Hulu app, you should make sure you update it as using an outdated app will result in glitches taking place when trying to use the app.

Apps are continuously being updated to improve the functioning of the application and to remove any faulty software that will interfere with the functioning.

Fix 6. Remove cache data

Cache and data gets stored on your device to make the operation of an app run quicker but sometimes the data can become contaminated.

Clearing this data off of your device will get rid of this.

On Android/tablet

Step 1. Go into ‘Settings’

Step 2. Select Apps and find Hulu

Step 3. Click on ‘Storage’

Step 4. Press ‘Clear Cache’ as well as ‘Clear Data’

On iPhone/iPad

On Apple you will need to delete the app and reinstall it again.

Android TV

Step 1. Go into ‘Settings’

Step 2. Select ‘Applications’

Step 3. Find and click on ‘Hulu’

Step 4. Press ‘Clear Cache and Clear Data’

If you are using any other platform, you can check Hulu’s help centre.

Clearing Hulu’s cache will also help your app if you it is coming up with a poor connection.

Why does Hulu keep disconnecting from Wifi

If you have multiple devices connected to your Wifi along with your Hulu device, the bandwidth may become insufficient due to the other devices making use of the bandwidth.

Try disconnecting some of your other devices that don’t need to be connected to the Wifi when you are trying to launch Hulu.


With Hulu being one of the most popular American strreaming services available, they have generated 43.8 million subscribers worldwide, so it’s no surprise that they will encounter a few issues every once in a while with the amount of traffic they receive on their servers.

We hope this guide has given you easy steps that you could follow to be able to get your Hulu connecting to the internet again, and that we have provided you with enough knowledge so you know how to go about fixing this problem if it arises again in the future.