With Hulu and all its add-on options, you’re spoilt for choice when it comes to finding a program or movie to play, but what if your Hulu keeps skipping forward when you’re trying to stream your desired show?
Is this issue because of the device you’re using Hulu on, or is it the Hulu app that’s causing this error?
We have created this easy to follow directory, to assist you in rectifying your Hulu from skipping forward when you’re playing a program, as well as provide you with the necessary knowledge to keep your Hulu operating at an optimal level, so you do not need to experience any more setbacks.
Why does Hulu keep skipping forward
There are multiple reasons as to why your Hulu is skipping forward when you are trying to stream a program or film.
Reason 1. Your internet speed
Hulu requires a certain amount of bandwidth speed to be able to stream successfully and without any glitches. If you have apps running in the background of the device you are using to stream Hulu, they will use up bandwidth.
If your internet is not matching their requirements, your Hulu streaming may experience a few glitches.
Your download speed should be;
- 3.0Mbps for all programs and movies
- 8.0Mbps for live streaming (live add-on option)
- 16.0Mbps for high definition 4k
You can check your internet speed here.
Reason 2. Cache and Data
Apps continuously save cache and data on the device they are being operated on as it improves the performance of the app.
These temporary files can, however, become corrupted causing issues when you are launching the app, as well as too full, creating less space for Hulu to play effortlessly.
Reason 3. Hulu app needs updating
Your Hulu app may need to be updated. An update will get rid of any bugs and faulty files that may have transpired during the download of the current version or possibly cropped up when Hulu has been active.
Making use of your current version while there is an updated version that is out can cause conflict when the app is trying to reach its servers.
Reason 4. Hulu server is malfunctioning
If the Hulu server is down, this will cause issues when you are trying to make use of your app.
Their server could be down due to planned maintenance, or there has been an outage.
You can check to see if Hulu is down by clicking here. If it is down, you will have to wait until the server is back up and running before your Hulu will function normally.
How do I stop Hulu from skipping
You can help prevent your Hulu from skipping forward by completing the troubleshooting steps;
Fix 1. Power Reset
Completing a power reset on your device can be completed in a few steps and can help eradicate any faults that are causing your Hulu to skip forward.
Step 1. Switch your device off and remove it from its plugpoint (if you are using a TV)
Step 2. Turn your Wifi router off and unplug it
Step 3. Wait a couple of minutes and plug the devices back in
Step 4. Put your device back on
Fix 2. Reinstall Hulu
Uninstalling and reinstalling the Hulu application on your device can help fix the skipping issue as you will be removing all current software that you currently have on your device.
‘Delete’ or ‘Uninstall’ (depending on if you are using Android or Apple) the app from your selected device and reinstall it by downloading it again from the app store.
Fix 3. Update Software
Updating your Hulu app as well as the software of your device can help this issue you are experiencing, as the software can sometimes become corrupted.
Go onto your app store and check if there is an option to select ‘update’ under the Hulu application. If there is, click on this so the new version can override your current one on your device.
In the settings section of the device you are using to watch Hulu from, go into the ‘software update’ option and check to see if there is an update outstanding.
Fix 4. Improve network connection
Improving your internet connection can assist Hulu in streaming better without any glitches.
There are a few tips you can do to help increase the connection between your device and your Wifi if the speed test came back a bit too low.
- Move your wifi router closer to your device
- Use an ethernet cable between your modem and device
- Disconnect other smart devices from your Wifi
Fix 5. Force Stop Hulu
You can exit Hulu completely by force-stopping the application so there is no more data running in the background.
Step 1. Go into ‘Settings’
Step 2. Select ‘Apps’ and then ‘All Apps’
Step 3. Click on Hulu
Step 4. Press on ‘Force Stop’
On Android TV
Step 1. Get into ‘Settings’
Step 2. Click on ‘Applications’ and select Hulu
Step 3. Press on ‘Force Stop’
Step 1. Go onto your ‘Home’ screen
Step 2. Double press on your home button, or swipe up from the left-hand corner of your screen at the bottom
Step 3. Find Hulu on the previews
Step 4. Swipe up on the Hulu app to remove it
The force stop on Hulu will now be completed.
Does Hulu have a skip intro option
Hulu has added a new feature on their app, which is the ‘Skip Intro’ button specifically for TV programs.
This skip intro feature is available on Android, however, it seems like it still needs to be rolled out on the other platforms.
Hulu has a wide range of different TV shows and movies, along with their own original content, it’s no surprise it’s getting more and more popular, along with their optional add-ons, one would be spoilt for choice.
With that being said, it doesn’t help if you have all these options but when you try and stream a program, it gets interrupted by skipping forward.
We hope this guide has helped you eradicate this issue so you can get back to watching your favorite film without any further interruptions.