Several users have reported the Call of Duty Memory Error 13-71 popping up on their computers and consoles, are you among them? Here’s a quick guide to explain the reason behind COD error 13-71 and the easiest way to resolve it right away.
You sit down after a long day, hoping to unwind by playing some fast-paced first-person shooter with your pals online, and the game locks you out completely. Nothing could be more frustrating than seeing the Call of Duty Memory Error 13-71 pop up every time you try to play an online multiplayer, which seems to surface randomly for users out of nowhere.
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How to Fix Call of Duty Memory Error 13-71
By most accounts, the error 13-71 in Call of Duty does not have to do with the server issues, but the game or profile itself. Since the issue arises in the multiplayer mode when either joining a Regiment or being added to it directly, it is safe to say that the connection issue has to do with the user’s server side of things, and not the central server.
Fix #1 – Restart the game and system
Start things off by giving the game, as well as the console you are playing it on, a quick refresh. Simply restarting the game and the system you are running it on, will reset the connection and temporary files, which should resolve most connectivity issues instantly.
- Exit Call of Duty and return to the system menu.
- Press the Power button and turn off the system.
- Now, press the Power button again to reboot the system.
Launch Call of Duty to see if the issue has been resolved.
Fix #2 – Log in using another account
Several users have reported that the Memory Error on Call of Duty seems to be tied to the Xbox Live or PlayStation Plus account that you are using. A tried and tested method to resolve it is by signing out of the user account, sign in using another account and then trying to launch the online multiplayer to see if the issue has been fixed.
- Go back to the main menu and create a new Gamertag on your Xbox or PlayStation.
- Launch Call of Duty and access the game with your newly created account.
- Press the Xbox or PS button and switch to the old Gamertag with the one you faced the error 13-71.
- Before you proceed any further, use the Social menu to leave any Regiment that you are a part of.
Relaunch the game and you should now be able to move past the error screen.
Fix #3 – Disable Crossplay from the Settings
Even if changing the Gamertag does not seem to resolve the Call of Duty Memory Error 13-71 for you, the last resort is to disable a setting called Crossplay, which is essential to play online in COD.
- Launch Call of Duty and go to offline mode when the error code appears.
- Head to the Account Settings and find the Crossplay feature listed there.
- You should Disable Crossplay from the settings and head back to the main menu.
- Now, launch the online mode of COD, at which point it will ask you to enable Crossplay.
- Go back to the previous screen and open Social menu to leave the Regiment you are a part of.
Once you have left the Regiment, it should automatically resolve the error.
The error is more common among Xbox and PlayStation users who try connecting to the online servers, but fail to do so. The only option provided is to launch the game in offline mode, or exit the game entirely. Based on reports from users, the error pops up due to the Regiments, which is a feature that allows creating clans within the online version of Call of Duty. Do let us know which of the fixes above seemed to work best for you.