Easy Fix Pro

Category: Gaming

  • PS5 Won’t Run 120HZ: How To Fix Resolution On Your Console

    PS5 Won’t Run 120HZ: How To Fix Resolution On Your Console

    Are you trying to play your game with a high-quality image but your PS5 won’t run at 120Hz?

    The TV your console is connected to needs to support a 2.1 HDMI port, otherwise, it won’t be able to show a display at your desired resolution.

    There are certain settings on your PS5 that need to be configured correctly. This includes updating your game presets, and enabling 120Fps.

    Is your TV operating on the latest software version? In this simple guide, we will delve into why it is important to update your device’s firmware.

    We will also provide you with everything you need to know, so you will finish reading this directory with a clear understanding on why your PS5 won’t run on 120Hz, and what you can do to rectify this issue.

    What Is 120HZ On PS5?

    PS5 Won't Run 120HZ
    Photo by mohsen Ameri on Unsplash

    120Hz on your PS5 is the resolution setting that your console will display on your TV screen. To be more specific, 120Hz is the number of times your image will change every second on your screen from your PS5. The higher the hertz, the better quality display you will see. 

    Generally speaking, playing PS5 games in 120Hz will give you a better experience because there will be less of a blurred image, and the picture will be displayed a lot smoother than 60Hz, for example.

    120Hz, otherwise known as Fps will make your gameplay feel more responsive and even improve your performance in fast-paced games such as Call of Duty.

    Why Won’t 120Hz Run on PS5?

    PS5 Won't Run 120HZ
    Why won’t 120Hz run on PS5?

    120Hz won’t run on your PS5 if your TV does not support a 2.1 HDMI port. This port supports higher image resolutions to be displayed on your screen from your PS5. Without this port, your PS5 won’t run on 4K as it will not be accessible. 

    Your PS5 will include a 2.1 supported HDMI cable, so you will need to check that your TV does support an HDMI port that 2.1. If it doesn’t you will, unfortunately, be unable to run your PS5 at 120Hz.

    You can try and see if a 2.0 HDMI port will suffice on your TV, as other PS5 users have reported they were able to get their PS5 to run on 120Hz with it.

    Additional reasons why your PS5 won’t run on 120Hz include;

    1. PS5 120Hz is Not Enabled

    You need to manually enable 120Hz on your PS5. If this has not been set, your display will be configured to the default setting.

    2. PS5 Game Does Not Support 120Hz

    Not all PS5 games can be played with a 4K frame rate. If you are trying to enable the 120Hz resolution on your PS5 for a specific game, it won’t run if the game itself is incompatible.

    3. Pending Firmware Updates

    If your PlayStation as well as your smart TV is running on outdated software, this could be why your PS5 won’t run 120Hz.

    Firmware updates will improve the performance of your device, and could potentially help support your TV to display a 4K image.

    (Did you know; With Call of Duty being a PS5 game that supports gameplay in 120Hz, it has already had 100 million people play the game. To put this in perspective, if we had to create a country from all the individuals around the world who have played this game, the population would be bigger than Germany, the UK and France).

    How Do I Get My PS5 to Run at 120Hz?

    PS5 Won't Run 120HZ
    How to run 120Hz on PS5

    You can get your PS5 to run at 120Hz by ensuring you have a TV that supports a 2.1 HDMI port. If your TV does not have a 2.1 port, you can attempt to try one that is 2.0. If this workaround is not successful, you will need to connect your PS5 to a different TV that does have a 2.1 HDMI port.

    Have you updated the firmware on your TV? this will improve its performance, and potentially give your TV support for the PS5 2.1 HDMI cable.

    Other ways you can get your PS5 to run on 120Hz include;

    1. Enable PS5 120Hz Setting

    Step 1. Open your PS5 settings menu

    Step 2. Click on ‘Screen and Video’

    Step 3. Choose ‘Video Output’

    Step 4. Change ‘Enable 120Hz Output’ to ‘Automatic’

    Your PS5 will automatically run at 120Hz when you launch a game that supports this setting.

    2. Update PS5 Game Preset

    When you launch a game on your PS5, your console will automatically choose the best resolution suited for that game. This can sometimes be quality or performance mode depending on what is supported.

    If you update your game preset mode to ‘Performance’, it will always run at 120Hz for games that support this rate.

    Step 1. Launch Settings

    Step 2. Select ‘Saved Data and Game/App Settings’

    Step 3. Choose ‘Game Presets’ from the left tabs

    Step 4. Update to ‘Performance Mode’

    Turn your PS5 off and switch it back on to refresh the settings. Moving forward, as long as your Sony PlayStation game is 120Hz enabled, your PS5 will run at this quality.

    3. Update PS5 Firmware

    Make sure your PS5 is updated to the latest available software version. This will ensure you PlayStation does not have any faulty files installed that can interfere with your Sony console’s resolution.

    Your PS5 should update automatically, however, if you are unsure, and would like to do it manually, Sony PlayStation has a step by step guide for you to follow.

    What PS5 Games Support 120Hz?

    PS5 Won't Run 120HZ
    What PS5 games run at 120Hz?

    As we know, not all PS5 games can run at 120Hz, and will be played at a lower resolution. With the PS5 game preset mode set to ‘Performance’, all compatible games will automatically play at 4K without you needing to amend the setting. 

    So, which PS5 games can run at 120fps?

    PS5 Games 120 Fps Compatible Edition
    Borderlands 3
    Call of Duty Black Ops Cold War
    Vanguard
    Destiny 2
    Devil May Cry 5
    DIRT 5
    Doom Eternal
    F1 2021
    Fortnite
    Ghostrunner
    Jumanji
    Knockout City
    Monster Boy and Cursed Kingdom
    The Nioh Collection
    Tom Clancy’s Rainbow Six
    Tony Hawk’s Pro Skater 1 and 2
    Unchartered Legacy of Thieves Collection
    WRC 9

    Keep in mind, the list of 120Hz supported games will continuously be updated.

    Conclusion

    Now that you have finished reading this easy to follow directory, we hope you understand why your PS5 won’t run 120Hz, and that you were able to configure your PlayStation correctly to optimize your console when you do have a compatible game to play in high resolution.

    If you are having difficulty with the quality of your console’s display, we recommend you check out PlayStation Support. Here, you should be able to find a solution to any query you may have regarding the performance of your console.

    (Quiz Question, How many people have already played Call of Duty? Make use of our online form to submit your answer).

  • Xbox Series X Error E100: Understand The Console Error Here

    Xbox Series X Error E100: Understand The Console Error Here

    Do you have the Xbox Series X error E100 code displayed on your screen when your console was supposed to complete a software update?

    Is your Xbox now frozen, and you’re unable to exit out of this error state?

    The E100 error on your console will prevent any system updates from being processed successfully and can cause a problem with the device’s hard drive that may, or may not need to be replaced.

    With this simple directory, we will help you understand why your Xbox Series X has the error E100, and what you can do to fix this problem, so you can carry on using your Microsoft gaming device without any further interruptions.

    What Does E100 Mean on Xbox One?

    xbox series x error e100
    What does the Xbox Series X error E100 mean?

    The Xbox Series X error E100 will appear on your screen when your console has experienced a system error. This has prevented it from completing a software update because there is a problem with the Xbox hard drive. The E100 error on your Xbox Series X can also be displayed as soon as you start your console up.

    This error code on your Xbox can sometimes stop users from being able to perform any additional actions on their console.

    This includes completing a further system update because your Series X will be unresponsive after the E100 error.

    So, what causes the Xbox Series X E100 error code?

    The system error E100 on your Xbox Series X is caused when your console has malfunctioned during a hardware update.

    (Did you know; The ‘X’ in Xbox is derived from the ‘Windows DirectX’ software that the operating system uses for their graphics features).

    Some Xbox Series X users have reported that they were unable to get their Microsoft console out of this error state, and had to receive a replacement. However, there are actions you will be able to execute to help rectify your Xbox.

    How Do You Fix E100 on Xbox Series X?

    xbox series x error e100
    How to fix Xbox Series X E100 error

    You can fix the E100 error on your Xbox Series X by completing a reboot on your console. Because you won’t be able to exit out of the E100 error code, you will need to complete a forced shut down on your console. This can be done by removing your Xbox Series X ethernet cable to disconnect your device. 

    Once your Xbox is disconnected, leave it idle for a few minutes before reconnecting it.

    If removing the ethernet cable does not help, you can perform one of the following solutions;

    1. Power Cycle your Xbox Series X

    Step 1. Hold down on the Xbox power button for ten seconds or until it switches off

    Step 2. Unplug the power cable and wait roughly thirty seconds

    Step 3. Reconnect the plug and turn your Xbox back on

    Once your Xbox Series X is on, try and perform a system update.

    2. Perform Xbox Offline Update

    Due to the Xbox Series X error E100 code appearing when a system update has failed, you will need to perform an offline update with the use of a USB.

    Make sure the USB has at least 8GB of space and is set to the NTFS format.

    Step 1. Download the necessary update file from Xbox

    Step 2. Copy the ‘System Update’ file onto a USB

    Ensure your Xbox Series X is offline.

    Step 3. Insert the USB stick into your console

    Step 4. Hold the ‘Bind’ and ‘Eject’ buttons while pressing the ‘Power’ button once

    Step 5. Once you hear the power-up sound twice, let go of the bind and eject button

    Step 6. After your Xbox has turned on, choose ‘Offline System Update’

    Your Xbox Series X should now complete the system update while offline and get rid of the E100 error code.

    3. Factory Reset Xbox Series X

    If your Xbox allows you to, completing a factory reset on your console can get rid of the E100 error code.

    You can action this step and still keep your games and apps;

    Step 1. Turn your console off

    Step 2. Press the ‘bind’ and ‘eject’ button while you click on the Xbox button once

    Step 3. Once you hear the power-up tone, let go of the two buttons

    Step 4. Your Xbox will bring up the troubleshooter menu

    Step 5. Choose ‘Reset’ and select ‘Keeps Games and Apps’

    Your Xbox Series X will now reset, and hopefully, get rid of the error code appearing on your display.

    Do Games Still Update When Xbox Series X is off?

    xbox series x error e100
    Photo by Dimitris Chapsoulas on Unsplash

    Your games will not update when your Xbox Series X has been turned off. This is because your console is unable to establish a connection while it is offline. While your Xbox Series X is powered off, the system will not be accessible. 

    If you want your Xbox Series X games to update while the console is ‘off’, you will need to enable the ‘Standby Mode’ feature.

    What is Standby Mode on Xbox Series X?

    Standby mode on Xbox Series X, otherwise known as the ‘Xbox Series X instant on’ status is a setting that puts your console off while staying online.

    Standby mode allows your Xbox to load up faster because the system will still be running in the background.

    This Xbox Series X rest mode will still update your games and applications, and even complete new software installations.

    How to Put Xbox Series X in Standby Mode

    Step 1. Open ‘Settings’ on your console

    Step 2. Choose ‘Power and Start Up’

    Step 3. Enable ‘Instant Power On Mode’

    Note, ‘Instant On’ means the same as ‘Standby’.

    Why Does My Xbox Series X Keep Freezing?

    Gaming Console
    Photo by Kamil S on Unsplash

    Your Xbox Series X will keep freezing if the software on your console is corrupted. This can sometimes be the reason why the error code E100 has appeared on your screen when your Microsoft console has tried to complete a system update. Contaminated files on your Xbox will cause performance issues.

    Besides a failed system update and a malfunctioned hard drive, A Xbox Series X console that keeps crashing can also cause the following issues when you try and make use of the device;

    • Xbox game will keep freezing when you try and play
    • Downloaded applications will not load
    • Xbox Series X will not update
    • Your console won’t enter rest mode

    To help fix your Xbox Series X from freezing, you can complete the following troubleshooting tips;

    • Action a system reset
    • Perform a power cycle
    • Unplug your Xbox Series X for a couple of minutes
    • Update your Xbox firmware

    If none of these solutions works for your Xbox Series X, there may be a more serious issue with the hardware.

    Conclusion

    With this easy to follow guide, we hope you were able to fix your console from the Xbox Series X error E100 from appearing on your screen, and that your system update has now been successful.

    If, however, this error persists, or your Xbox won’t stop crashing, you will need to contact Xbox Support to help diagnose the problem, and potentially require a replacement.

    (Quiz Question; where does the ‘X’ in Xbox come from? Include your answer on our online contact page, and submit it with your details).

  • Nintendo Switch Controller Not Charging: Joycon Solution

    Nintendo Switch Controller Not Charging: Joycon Solution

    Is your Nintendo Switch controller not charging when you connect them to your console? Does your left joy-con continuously have low-battery?

    You can charge your Nintendo controllers with the AC adapter that is included in your Switch purchase, or, you can make use of the additional Nintendo charging grip.

    Have you checked if there is a pending system update on your console? If there is one available, this could be why your Nintendo Switch joy-cons are stuck with a depleted battery.

    Reconnecting the controllers to your Switch can help fix this power issue. In this directory, we will explain why your Nintendo Switch controller is not charging, as well as provide you with simple solutions you will be able to follow without any confusion.

    Why is My Nintendo Switch Controller Not Charging?

    nintendo switch controller not charging
    Photo by Arturo Esparza on Unsplash

    Your Nintendo Switch controller will not charge if the connection between your console and controllers are too loose. If the sides of your Switch are not fastened tightly to the main device, the power will not be transmitted through to the controllers and therefore no charge. 

    Users have reported that it is mainly the left Nintendo Switch controller that is not charging, however, it does include the right controller too.

    Other reasons why your Nintendo joy-con is not charging include;

    1. Nintendo Controllers not Paired

    Your controller may have lost the pairing connection to your Switch, which is why they are not charging when attached to the console.

    2. Nintendo Switch Firmware Issue

    If the software on your Nintendo Switch is corrupted or includes faulty files, the system of your console will not operate properly, and your Nintendo Switch controller can experience the not charging problem.

    3. Problematic Nintendo AC Adaptor

    If you want to charge your controllers when they are attached to your Nintendo Switch, your console will need to be connected to the AC adapter and be switched on, or set to sleep mode.

    Your joy-cons will therefore not charge if the adapter is damaged or faulty.

    4. Damaged Nintendo Joy-con Hardware

    Are your Nintendo Switch controllers not charging after you have recently dropped the joy-cons?

    If you have, the internal components may be damaged, so they are unable to receive a charge.

    5. Nintendo Switch Moisture Damage

    If the internal components of your Nintendo Switch and/or joy-cons get water, this can create power issues.

    The console is not waterproof, so too much moisture will be problematic.

    How do I Fix my Nintendo Switch Controller Not Charging?

    nintendo switch controller not charging
    How to fix Nintendo Switch controllers not charging

    You can fix your Nintendo Switch controller from not charging by checking that your joy-cons are connected securely to your console. For the power to be transmitted through successfully to charge up your controllers, they need to fit correctly into your Switch, with no room for movement. 

    (Did you know; The Nintendo Switch joy-cons have a ‘find me’ feature. You can activate this by pressing the grey button on the home screen, and selecting ‘find controller’. Your joy-con will begin to vibrate to help you find it).

    If your controllers fit properly into your Switch, you can troubleshoot your Nintendo Switch with these alternative methods whether it is both or just the left joy-con that is always low on battery;

    1. Pair Nintendo joy-cons to Switch

    If your controllers have disconnected from being paired to your Switch, you will need to pair them again.

    Tip, first disconnect both joy-cons and pair them again to ensure it is successful;

    How to Disconnect Joy-cons From Switch:

    Step 1. Access ‘System Settings’

    Step 2. Choose ‘Controllers and Sensors’

    Step 3. Select ‘Disconnect Controllers’

    Step 4. Press down on the ‘X’ button until confirmation has appeared that the joy-cons are disconnected

    Switch your Nintendo Switch off for a couple of seconds before you turn it back on.

    How to Pair Joy-cons to Switch:

    Step 1. On the ‘Home’ menu click on ‘Controllers’

    Step 2. Select ‘Pair New Controllers’

    Step 3. Attach the right joy-con followed by the left

    Step 4. Click ‘Done’

    The pairing should now be complete.

    2. Update Nintendo Switch Firmware

    If your console is not already on the latest software version, you can check for an available update. This can help fix your Nintendo Switch controllers from not charging.

    Step 1. Open ‘System Settings’

    Step 2. Click on ‘System’

    Step 3. Choose ‘System Update’

    Your Switch will now check for an available firmware update, and complete the installation.

    Note, make sure your Nintendo is connected to the internet before initialising a software update to ensure there are no interruptions.

    3. Check Nintendo Switch AC Adapter and Joy-cons

    unplug your AC and re-insert it after a couple of seconds to see if this helps your controllers from not charging.

    Check if there is any damage to your AC adapter, along with your joy-cons. If you have recently dropped them, there could be an internal part that is broken.

    If you can see any damage, these hardware pieces may need to be replaced.

    4. Use Nintendo Joy-Con Charging Grip

    An alternative option to charge your Nintendo controllers is by using the charging grip device. This is a separate purchase of your standard Nintendo Switch console.

    Step 1. Attach both joy-cons to the charging grip

    Step 2. Insert the grip to Nintendo Switch dock with the USB cable

    Alternatively, you can connect it to the AC adapter.

    Can You Update Switch Controller?

    nintendo switch controller not charging
    Can you update Nintendo Switch controllers?

    Yes, you can update the Nintendo Switch controllers. Besides keeping your console up to date, ensuring the joy-cons are updated is vital in making sure they stay performing. An update on your joy-cons will help eradicate your Nintendo Switch controllers from not charging.

    Updating your Nintendo joy-cons is similar to the Switch, and can be completed in a few simple steps;

    How to Update Nintendo Switch Controllers:

    Step 1. Access the ‘Home’ menu

    Step 2. Click on ‘System Settings’

    Step 3. Choose ‘Controllers and Sensors’

    Step 4. On the right side of the screen click on ‘Update Controllers’

    Your Nintendo Switch will now check both joy-cons to see if an update is available. Once the latest version has been downloaded, you will see ‘Update Complete’ on your screen.

    How Do I Know if My Switch Controllers Are Charging?

    Gaming Console
    How do you know if your Nintendo controller is charging?

    You will know your Nintendo Switch controllers are charging because the ‘battery charging’ icon will be shown in the top left corner of your screen. This indicator will be displayed only for a moment on a blank screen if you have put your Switch on charge when the battery level is almost at zero. 

    You will also know your Nintendo Switch joy-cons are charging when you access the ‘Controllers’ menu from your Home screen.

    Here, the battery percentage of your controllers as well as your Switch will be shown.

    Your Nintendo Switch controllers should not need to be changed too frequently. If your joy-cons keep having a low- battery, there could be an issue with the internal hardware.

    Keep in mind;

    • Nintendo controllers will take roughly three and a half hours to reach full charge
    • From full battery level, the joy-cons will last around 20 hours depending on how often you are active
    • Different applications on your Switch will use different amounts of power

    If your Nintendo screen won’t turn on because of a depleted battery, allow your Switch to charge for around twenty minutes before you turn it back on.

    Conclusion

    After following this easy to read guide, we hope you understand why your Nintendo Switch controllers were not charging, and that you were able to rectify this problem with one of our four simple solutions.

    If you have tried every fix and your Nintendo joy-cons are still not receiving any power, there may be a more serious issue with your console. We recommend you make use of Nintendo’s Support page. Here, you will be able to submit a ticket for a joy-con repair. Alternatively, you can speak to one of their customer service members to help troubleshoot your problem.

    (Quiz Question; How can you find a lost Nintendo joy-con? Submit our online contact form with your answer and details).

  • PS5 Flashing White: What This Means On Your Sony Console

    PS5 Flashing White: What This Means On Your Sony Console

    The PS5 flashing White light is a normal occurrence on your console when it is about to shut down completely.

    Are you, however, seeing the PS5 blinking White light continuously without your console doing anything else?

    If you’ve answered yes, this will indicate that there your console has most likely frozen. This error state can be caused by a few different reasons.

    Have you tried a reboot on your PS5? In this easy to follow guide, we will explain what the PS5 flashing White light means, and what you can do to fix this error, so you can get back to playing without any further interferences.

    What Does it Mean When the PS5 Light is Flashing White Light

    PS5 Flashing White
    What does the PS5 flashing White light mean?

    Your PS5 will display a flashing White light when it is in the process of turning off. The blinking White LED will keep pulsing during this transition as your console will be shutting down any games or applications that may still be running. Once the system is completely off, the flashing White light will disappear. 

    If, however, your PS5 is showing a blinking White light continuously without turning off, this will mean something entirely different.

    In this case, your PS5 will display a flashing White light to inform you that there is an error with your console, and you need to restore your Sony device so it can function properly again.

    Why is My PS5 Flashing White?

    Your PS5 is flashing White because the console is in a frozen state and is unable to process any requests.

    This includes starting up, launching games and completing any updates. Coherent with the PS5 blinking White light, your TV screen may show a ‘No Signal’ error.

    Along with the flashing White light, you may see the PS5 blinking or solid Blue light which will mean the same.

    How to Fix PS5 Flashing White Light

    PS5 Flashing White
    How to fix PS5 flashing White

    You can fix the PS5 flashing White light issue by rebooting your console. This will involve unplugging your Sony PlayStation from its plug point and waiting no less than one minute before you plug it back in. Ensure you have powered off your PS5 before you complete this to avoid losing any data.

    If your PS5 is displaying the blinking White light before you have opted to shut your console down, this is a normal procedure and you will not need to do anything to your console.

    To fix your PS5 from being frozen additional solutions you can follow include;

    1. Force Shut Down PS5

    A forced shut down on your PS5 can help get your console out of the frozen state, and bring it back to start up successfully.

    Step 1. Press down on the ‘Power’ button for around 15 seconds

    Step 2. After you hear two beeps, let go

    Step 3. Wait for one minute

    You can now restart your console.

    2. Relaunch PS5 in Safe Mode

    Safe mode on your console is beneficial for not only restarting your console but also avoiding any faulty software that may be on your device that is causing your PS5 to get stuck.

    Step 1. Turn your PS5 off by pressing the power button down for roughly three seconds

    Step 2.  Wait ten seconds and hold down the power button until you hear two sounds

    Step 3. Insert the USB cable to connect your PS5 controller

    Step 4. Click the PS button

    Your Sony PlayStation will now be in safe mode. Note, this mode will only supply you with the basic functions of your console.

    3. Check PS5 Cables

    If your PS5 HDMI cable is damaged or faulty, this can interfere with the normal functioning of your console and may be the reason why you have the PS5 White light of death.

    Test out the different ports available on your console, and exchange your HDMI for a different one.

    What do The PS5 Colors Mean?

    PS5 flashing White
    What do the PS5 colours mean?

    Besides the PS5 flashing or solid White light, your console will display a few other colours, which will mean different things. They are otherwise known as the PS5 ‘Power Indicator Lights’ and these colours include Blue, Orange and Red. Sony has done this to help users be aware of their console, and warn you if there is an issue that needs to be fixed. 

    These PS5 colours mean;

    • No light = Your console is off
    • Blue to White = The PS5 is currently turning on
    • Solid White = The PlayStation on on and operational
    • Blinking Orange = Your PS5 transitioning into rest mode
    • Solid Orange = Rest mode is now active
    • Blinking White to no light = The console turning off
    • Flashing Red = PS5 is overheating

    With this knowledge you will be able to always understand what status your PS5 in, and ensure it is always functioning.

    (Did you know; PlayStation 5’s popular game, Assassins Creed has had 20 games produced over 15 different platforms. These include Xbox, Wii and Windows to name just a few).

    Why Won’t My PS5 Show Up on My TV?

    Video gaming
    PS5 HDMI not working no signal

    Your PS5 will not show up on your TV if the HDMI cable that is connecting your console to your television is damaged. The TV will not receive the necessary data from your PlayStation which is why the ‘No Signal’ error will appear. Your cable may be fine but if the port is broken, no information will be able to be transmitted between the two devices.

    You may also find that your PS5 is displaying a Black screen on your TV.

    Along with your PS5 flashing White being a cause for why your console will not show up on your TV, additional reasons include;

    • Your television has been set to the incorrect channel
    • Your PS5 is connected into the wrong HDMI port on your TV
    • The HDCP setting on your PS5 is conflicting with your display
    • Resolution setting is too high

    How to Fix PS5 Not Showing on TV

    To stop the ‘No Signal Detected’ error from appearing on your screen when you connect your PS5, you can action the following troubleshooting tips;

    • Check you have your TV on the right channel to display your PS5
    • Change HDMI port
    • Update the resolution setting to a lower quality
    • Disable the HDCP configuration setting

    Note, the HDCP on your PS5 is a default setting that automatically enabled. It is a certain type of technology that protects digital content from being copied. This can however, be a problem if your TV does not support it.

    Conclusion

    We hope you now understand why your PS5 is flashing White, and that you were able to get your console out of its frozen state with one of our easy solutions provided.

    Along with all the other PS5 colour displays, you now know what they all mean, so you can keep your console active, and prevent any problems like overheating from causing more serious issues on your PlayStation.

    If you are still experiencing problems with your PS5, we recommend you make use of the PlayStation Support page. If you are having difficulty accessing this portal, the PSN server may be down.

    (Quiz Question; How many different platforms is Assassins Creed available on? Fill out or online contact page with your answer and details).

  • PS5 Controller Not Charging: Fix Your Dualsense Here

    PS5 Controller Not Charging: Fix Your Dualsense Here

    Is your PS5 controller not charging when you connect the charging cable, or when your console is in rest mode?

    Did you know, the charging port on your PS5 Dualsense controller can accumulate dust, which can prevent it from charging successfully?

    Changing your current USB connector, or updating your PS5’s firmware are only two simple solutions that can help fix your PS5 controller from not charging.

    We have generated this easy to follow guide, to advise you on why the PlayStation controller may not be powering up, as well as provide you with four straightforward fixes that you will be able to complete, so you can get back to playing Black Ops without worrying if your PS5 controller is going to run out of battery.

    Why is My PS5 Controller Not Charging?

    PS5 controller not charging
    Photo by Kamil S on Unsplash

    The most frequent cause for your PS5 controller to not charge is a damaged charging cable. A faulty charger cable will not transmit the necessary amount of power required to charge up your Dualsense, and stop it from being able to operate without being connected to a constant power supply.

    As well as the actual charging cable being the issue, the port that your PS5 controller cable is connected to could be damaged.

    Your PS5 controller will not be charging if the following issues have occurred;

    1. Dust Build Up in PS5 Controller Charge Port

    Thanks to Reddit, other users who have experienced the same issue with their PS5 controller not charging. They have advised this occurred due to a build-up of dust and debris in the charging port of their controller.

    2. Interrupted PS5 Firmware Update

    Your PS5 controller will experience charging problems if the latest firmware update was interrupted due to a loss of connection.

    If corrupted software was installed onto your PlayStation during the download of the firmware, this will also prevent your controller from charging properly.

    If there is a pending firmware update for your controller or console, this could interfere with the device not charging.

    3. PS5 Controller Battery

    Your PS5 Dualsense will have an internal battery that is what gets charged so you can make use of it wireless.

    If this battery is completely drained or is unable to charge, your controller will no longer work.

    4. PS5 Hardware Issue

    An internal hardware issue of your PS5 console can be the reason why your Sony controller is not charging.

    (Fun Fact; Sony provided uniforms to their staff in the late ’70s, early ’80s. Their office wear was designed by a famous Japanese fashion designer, Issey Miyake. He was the same person who designed the turtle necks that Steve Jobs wore).

    How to Fix PS5 Controller Not Charging

    PS5 Controller not charging
    Dualsense

    You can fix your PS5 controller from not charging by replacing the cable and checking that the current charging port you are using is working. You may not be able to tell if the PS5 cable is damaged just by looking at it, so trying it with a different electronic device will confirm if it is the reason why your Dualsense is not receiving any power.

    If you are making use of the front-facing USB port on your PS5 instead of the rear port, change this up and see if that gets your PS5 controller to charge.

    Other fixes that will stop your PS5 Dualsense controller from not charging include;

    Fix 1. Clean PS5 Charging Port on Controller

    Your PS5 controller will not charge if there is too much dust built up in the charging port where the cable connects in to.

    You can use compressed air to clear this out or try blowing quite hard into the area as that has helped get rid of the debris.

    If you have the PS5 charging station, power your controller using that instead of using the cable.

    Fix 2. Update PS5 Firmware

    Whether there is a pending firmware update waiting to be installed or your previous PS5 software update was interrupted, completing a new firmware install will help eradicate the issue that’s causing your PlayStation controller to not charge.

    Your PS5 should automatically advise you when an update is available for your controller, however, you can manually update your PlayStation console’s software.

    For in-depth steps on the different options, you can use to complete the PS5 firmware update, click here.

    Fix 3. Check PS5 Controller Battery

    If the internal battery of your PS5 controller is the problem, you will need to replace your controller.

    Does your controller work when it’s connected via its charging cable but not when you are using it wirelessly?

    If the Dualsense cannot keep the battery charged without being plugged in, then you will have an issue with the battery within.

    Fix 4. Reset PS5 Controller

    Did you know there is a tiny little pinhole at the back of your PlayStation controller that you can press to reset your controller?

    You will need a toothpick or safety pin to be able to access the button.

    First, make sure your PS5 is turned off and your controller cable is connected before you complete the reset.

    Why is My PS5 Controller Not Charging in Rest Mode?

    PS5 controller not charging
    PlayStation Controller

    Your PS5 controller will not charge in rest mode if you have not enabled the specific feature within the settings section of your console. Power will only be supplied to your connected controller if you have set the ‘Supply Power to USB Ports’ on. This setting is found under the ‘Rest Mode’ tab of your PlayStation.

    This setting can be turned on in four simple steps;

    How to charge PS5 controller in rest mode:

    Step 1. Launch ‘Settings’ on your console

    Step 2. Select ‘System’ followed by ‘Power Saving’

    Step 3. Choose ‘Features Available in Rest Mode’

    Step 4. Now click ‘Supply Power to USB Ports’

    You can either change this to ‘Always’ or ‘Three Hours’ depending on your preference.

    This will allow you to charge over devices connected to your PS5 console while it is sitting in an idle state.

    How to know if the PS5 controller is charging in rest mode:

    You will know your PS5 Dualsense controller is successfully charging in rest mode because there will be a blinking Orange light that will appear.

    Once your controller is fully charged, the Orange light will disappear.

    How do I check the battery level on my PS5 controller?

    PS5 controller not charging
    How to check PS5 controller battery level

    You can check the battery level on your PS5 control by launching the control centre on your console, and opening the accessories tab. Here, you will be able to see a battery icon with several bars. These bars will determine how much battery percentage your controller currently has. 

    Here is a step by step guide on how to check the battery life of your PS5 controller;

    Step 1. Press the ‘PS’ button

    Step 2. From the ‘Control Panel’ select ‘Accessories’

    Step 3. Navigate to the ‘Accessories Folder’

    Your PS5’s battery level will be displayed here for you to check.

    It’s always handy to know what level percentage your battery is on when you’re using a wireless controller. This is to ensure your controller doesn’t switch off in the middle of your game.

    Once fully charged, the PS5’s internal battery in its controller can last anywhere between 12 to 15 hours. This will depend on how action-packed your PS5 game is, for example, Assassins Creed IV.

    Conclusion

    With this simple directory, we hope we were able to guide you through understanding why your PS5 controller may not be charging and what you can do to fix this problem to prevent it from occurring again in the future.

    If however, this issue persists even after executing all four fixes you may have a more serious PS5 error with your controller and should make use of the Sony PlayStation troubleshooting guide.

    (Quiz Time; Who was the designer for Sony’s office wear? Complete our online contact form with your answer. Remember to submit it with your details included).

  • Nintendo Switch Won’t Connect To The Internet: Reconnect

    Nintendo Switch Won’t Connect To The Internet: Reconnect

    Nintendo is one of the top-rated gaming companies. It has created many popular games like Mario, The Legend of Zelda with players worldwide. Nintendo’s popularity is so that almost all of us have played it in some part of our lives. However, if you cannot play your favorite game because the Nintendo Switch won’t connect to the internet, don’t worry. This issue is very common and easily resolved as well.

    Whether your Nintendo Switch won’t connect to the internet or your Switch isn’t picking up network signals, all these problems are frustrating, especially when you’re looking forward to game night with your friends. With a server so widespread, supporting players across the globe, an issue or two is bound to occur. But none of them are major issues that need extensive troubleshooting.

    You don’t need to worry about the delay. Below, we’ll walk you through all the possible reasons and troubleshooting steps that you can take to fix this issue.

    Why is My Switch Not Connecting To My Internet?

    Why Is My Switch Not Connecting To My Internet?

    Many Nintendo Switch users complain that their Nintendo Switch won’t connect to the internet. Network error or inability to find the WiFi device is one of the most common errors players face. When Nintendo Switch is unable to link with the network connection, you can still play offline games. However, you’ll have limited access and won’t be able to play in multiplayer modes, chat, or any activity that requires an internet connection.

    There can be many possible reasons why your Nintendo Switch won’t connect to the internet. One could be that your Nintendo Switch is unable to recognize the internet device or has lost connection in the middle of the game. Some more reasons are:

    Nintendo Switch is On Airplane Mode

    There is always a high probability that users often forget to disable airplane mode after a flight. When turned on, airplane mode disables all the internet connections. Although the battery is saved during this, you won’t be able to go online.

    To disable airplane mode, go to: 

    • Select Settings
    • Select Airplane Mode
    • Click to disable It

    WiFi Network is Down

    Check your network connection. If the connection is down, then this is probably why your Nintendo Switch won’t connect to the internet. Check if the WiFi works on other devices like mobiles, tablets, smart TVs. If they are also facing the same problems, unsteady WiFi might be causing the issue. To resolve this, try restarting the WiFi device.

    Your Router is Out Of Range

    Make sure your Nintendo Switch is within the router’s range. If your Switch is outside the WiFi router’s range, it can make the WiFi signals weak. This means that the Nintendo switch does not detect them. Also, if your internet signals are weak, then Nintendo Switch’s loading time also increases. Try moving your Nintendo set up closer to the router.

    If you are using a WiFi connection and not an Ethernet cable, then move any metal object interfering with the signals.

    Your Switch is Unable To Access Network Because Of Firewall

    Check if it’s your firewall setting that might be preventing the Nintendo Switch from accessing network services. You can put the Nintendo switch into a DMZ to separate it from other connected devices to bypass the firewall. You’ll find all the information regarding setting up a DMZ for your Nintendo Switch on Nintendo’s support system.

    Incompatible Network Connection Security Mode

    Nintendo Switch won’t connect to the internet if your network security settings are incompatible with Nintendo Switch settings. It can be that your router isn’t supporting the Security Mode set by default on your console. To fix this, set your console’s Security Mode to the one compatible with your router.

    Unable To Detect Internet Device

    If your internet device is not showing in the available network devices, it might be that Nintendo Switch is not detecting your device or picking up signals. To resolve this issue, try ‘Power Cycle Network’. For this, turn your router off for 30 seconds, restart it, wait for the flights to stabilize, and then try again to connect to the network. If the issue persists, try connecting Nintendo Switch by manually setting up the connection.

    Alternatively, you can also use an Ethernet cable for connecting your Nintendo Switch to the internet.

    Your Console isn’t Updated To Latest System Update

    Check if your Nintendo Switch is running on the latest update. For this, hold the power button for a few seconds, select ‘Power Options’, and then choose ‘Restart Option’. 

    How Do I Connect My Nintendo Switch To The Internet?

    How Do I Connect My Nintendo Switch To The Internet?

    To connect your Nintendo Switch to the internet, first, you need to have a stable internet connection. Make sure the Nintendo Switch is within the router’s range.

    • Set the Nintendo Switch within the router’s range.
    • On the “Home” tab, select “System Settings”.
    • Select the “Internet Settings” the Nintendo Switch will automatically find all the available network devices.
    • Out of the available network devices, choose your device.

    Once your Nintendo Switch is connected to the internet, log in to your account and continue your gaming session.

    How Do I Manually Connect My Nintendo Wireless Switch?

    How Do I Manually Connect My Nintendo Wireless Switch?

    If still, your Nintendo Switch won’t connect to the internet, then try manually connecting Nintendo Switch to the internet connection by following the instructions below:

    • From the “Home Menu,” select “System Settings”.
    • Here, select “Internet” and then “Internet Settings”.
    • A list of available networks will be displayed.
    • Select “Manual Setup”.
    • A drop-down menu will appear, appropriately select the network information like Network name, SSID, IP Addresses, DNS, Proxy settings.
    • Select “Save” to save these settings

    Conclusion

    These are the most common issues players face when they complain that Nintendo Switch won’t connect to the internet. Hopefully, these troubleshooting tips will get your Nintendo Switch back online. Whether you are facing setting up WiFi for the first time or Nintendo Switch is taking forever to load, this list will help you find the possible cause and solution.  

    Still, if none of these solutions work or you have any other queries, then contact Nintendo customer support. They’ll indeed resolve your issue. 

  • Fortnite Rule Number 34: Codes Of Conduct Explained

    Fortnite Rule Number 34: Codes Of Conduct Explained

    Have you encountered the Fortnite rule number 34, and you’re not quite sure what it means?

    Rule 34 is one of the many Fortnite unwritten rules that have been created online for the players of the game. Along with the standard community rules and guidelines, it is essential that users do not go against these as your account can be banned.

    In this easy to follow directory, we will explain what the Fortnite rule number 34 is, as well as all the other unofficial rules that players need to abide by. If you are unsure of what the Fortnite guidelines are, we have included them in this guide, so you can stay aware, and play without being reported.

    What is Fortnite Rule Number 34?

    The Fortnite rule number 34 will imply that there is adult content circulating online that is associated with the game. Rule number 34 is not only connected to Fortnite, but with every other video game and seems to be accepted within the Epic Games content guidelines. 

    The Fortnite rule number 35 is linked to rule 34. If you see rule 35, this will advise that although rule 34 is not applicable right now, it will be in the near future.

    There is an ample number of rules associated with Fortnite, so what are Fortnite rules?

    Fortnite rules are an unofficial set of guidelines that need to be followed by Fortnite players to keep the game’s culture within the code of conduct of playing respectfully.

    It’s important to be aware of Fortnite’s main rules, and what they mean so you, as a player can ensure you stay within the necessary requirements. This will avoid disqualification and being penalized.

    What Are The Fortnite Rules?

    Fortnite rule number 34
    What are the Fortnite rules?

    Besides the Fortnite rule number 34, there is a set of main Fortnite rules that have been created to ensure fair, and respectful play amongst the Fortnite Battle Royale users. Even though these are an unwritten set of rules, they are stuck to, and if they aren’t players will need to deal with the consequences.

    Here is a summarised breakdown of what the unofficial Fortnite rules are;

    Fortnite Rule Number 12

    This rule warns players that what they say can be used against them. This is to get users to think before they say their comment, whether verbal or in the in-game chat.

    Fortnite Rule Number 13

    Similar to rule 12, Fortnite number 13 advises players that anything said can be changed in to an alternative form of communication, eg; a meme.

    Fortnite Rule Number 23

    This rule requires any plans made needs to be accepted by the squad before action can take place. This could be a decision to kick a team member, what mode to play in, or the desired location to play in.

    Fortnite Rule Number 24

    This rule gives all players the right to step in when they want to. This could be during a shootout that is already taking place.

    Even though a player can join near the end of a battle with full health compared to every other player, it must be accepted without animosity.

    Fortnite Rule Number 30

    This rule is meant to prevent women from playing online. Rule 30 is not one that is adhered to, as there are countless women who join Fortnite.

    Fortnite Rule Number 31

    You have to be at least 13 years of age to be able to join tournaments and invitational matches. If it comes to light that a player is not 13 years old in a tournament, there can be serious repercussions.

    Fortnite Rule Number 32

    Fortnite rule 32 requires players to have supporting evidence if they want to boast about a grand head-shot, or completed many kills in one game.

    Proof can be a screenshot or gameplay footage. If you can’t prove what you’re saying, it’s best to not say anything at all.

    Fortnite Rule Number 33

    This rule advises players to abstain from making countless remarks in a game. This is to prevent offensive comments and hurting other users’ feelings.

    Fortnite Rule Number 37

    Rule 37 implies that another player has had a worse experience than you.

    For example, you may have lost a battle due to a lagging error, but another play did not receive their credit because they got disconnected from the Fortnite server.

    This rule helps put things in perspective for users.

    Fortnite Rule Number 63

    This rule implies that the characters in Fortnite have a gender-swap version of themselves that are available.

    (Fun Fact; As we know, Fortnite characters can perform victory dances during the game, one of which is called ‘Floss’. This dance was banned in a Primary school in Devon, England because they felt it was celebrating mass execution of humans in the game).

    This could be a female version of Blue Squire that has been created by another player that is on the web.

    Fortnite Rule Number 64

    Rule number 64 advises players that there are other versions of Fortnite out in the web. This could be another universe that co-exists in the game.

    Fortnite Rule Number 69

    This rule number will appear during a game to urgent players to respond in a pleasant manner.

    Number 69 is included not only in-game but on different online social media platforms.

    Fortnite Code of Conduct

    Fortnite rule number 34
    Photo by Joshua Hoehne on Unsplash

    Besides the Fortnite unwritten rules, the game does have a set of community guidelines that players need to stick to prevent suspension or permanent bans. The Fortnite Code of Conduct outlines how players should interact in-game to ensure the safety and respect of each individual user across the platform.

    What are the Fortnite community rules?

    Community Rule Description
    Personal Info You can’t share other users’ personal information. Only display names’ are allowed. Refrain from giving your own details too.
    Intolerance and Discrimination Hate and discrimination towards others is not tolerated
    Bullying and Harassment You need to respect other players during chat, battles and creating
    Impersonation You cannot impersonate another user. You cannot take credit for someone else’s creation
    Cheating and Trolling Play fairly and refrain from advertising cheats or bugs
    Dangerous or Illegal Activities You should not participate in dangerous or illegal activities. This includes gambling, drug use or phishing to name a few
    Scams and Deceptive Practices Taking advantage of other players is frowned upon
    Inappropriate Content Stay away from posting inappropriate content that will prevent them from having a positive experience

    Fortnite has outlined their community guidelines, however, even though not everything is listed, players should use their discretion.

    Related Posts:

    What Happens If I Get Reported on Fortnite?

    Boy playing video game
    Photo by Alex Haney on Unsplash

    If you or another players gets reported for going against Fortnite’s community guidelines and rules, Epic Games will take action on your account depending on what you have done. If you have been reported because you have not followed their code of conduct, your account can be banned temporarily or permanently.

    Going against the rules in a tournament can result in a temporary ban that can last up to 30 days. This will depend on each specific case, and will vary depending on your actions.

    If you get reported for something not so serious, or it is your first time offence, you may just get a warning.

    A permanent ban will come into effect if you have been reported multiple times, or you have been caught cheating.

    Note, even though you may be banned on Fortnite, you will still be able to join other Epic Games.

    If you need help reporting another player, you can click here for a step by step guide.

    Conclusion

    With this in-depth guide on Fortnite’s unwritten rules and community guidelines, we hope you now know what the Fortnite rule number 34 is, along with all the others, so you can keep playing Fortnite without any potential reports against your account.

    We do suggest you save this guide as a favourite so it is easily accessible when you need to recap on all the different rules.

    If you are having any issues logging in to Fortnite, there may be an issue with the Fortnite server. If their server is operating fine, you can contact Fortnite Support directly by logging in and submitting a ticket.

    (Quiz Time; What Fortnite dance has been banned in Devon? Complete our online form with your answer and details included).

  • How To Unblock Someone On Warzone: Done In 4 Easy Steps

    How To Unblock Someone On Warzone: Done In 4 Easy Steps

    Have you unintentionally blocked someone, and know you need to know how to unblock someone on Warzone?

    To block and unblock someone on Call Of Duty Battle Royale is a simple process and can be done in a matter of a few seconds.

    Unblocking a player on Warzone will allow them to have access to your open seats, and be able to play alongside you in taking down other players so you can be the last man standing.

    With this easy to follow guide, you will understand everything you need to know when it comes to blocking a player, as well know how to unblock someone on Warzone so they can be a part of your open tournaments again.

    What Happens When You Block Someone on Warzone?

    How to unblock someone on Warzone
    Photo by Daniel Stuben. on Unsplash

    If you block someone on Call of Duty Warzone, the player will not be able to play with you. Blocked players will not be able to see when you are online, and will not have access to join any games you have created as they will not be shown on the ‘Open Games’ tab.

    Will you know if someone blocked you on Warzone?

    The only way another Warzone player will know you have blocked them is if they try and join your game. If they do, they will receive a notification stating that they have been blocked.

    Because your open seats will not appear for them, they will only be able to try and access your game if another player sends them a direct link.

    Another way in which a player can check if they have been blocked is if they add you as a ‘Friend’.

    What happens when you block someone on COD?

    • Blocked players will not see your Open Seats
    • Open tournaments you created will not appear
    • A ‘B’ will show next to the blocked player’s name so you will know which games they have entered
    • If the blocked player sends a message in chat, it will not be shown. (A link will be provided if you do decide you want to read it)
    • They cannot send you an invitation to Team Ladder

    Note, if you block another player, it will not interfere with getting matches in against someone else in a ladder, quick-match or coin game.

    How to Unblock Someone on Warzone

    How to unblock someone on Warzone
    How to unblock someone on COD Warzone

    You can unblock someone on Call of Duty Warzone by accessing the Social Menu from your account. From here you can open the ‘Friend Request’ page. There should be a ‘Blocked Players’ tab which you can select. Here, all the players you have blocked will appear. Go onto the chosen player and click on ‘Unblock’.

    If you are playing COD Warzone with a gaming console, you can access the Social Menu by pressing the triangle button on your controller.

    Here is a step by step on how to unblock someone on Warzone;

    Step 1. From the Main Menu of Warzone, click on the triangle button on your PS4 or Xbox controller

    Step 2. On the ‘Social Menu’ select the ‘Friend Request’ tab

    Step 3. Click on the ‘Blocked Players’ tab that appears at the top

    Step 4. Select the blocked player you want to unblock

    You will now be able to confirm the unblock.

    What happens when you unblock someone on Warzone?

    When you unblock someone on COD Warzone, the player will have access to join your open seats and tournaments again. If they send a message, it will no longer be hidden for you, and the ‘B’ next to their name will be removed.

    You and the unblocked user will now be able to play together.

    How to Block Someone on Warzone?

    You may have blocked another Warzone player accidentally without actually knowing how to. Knowing how to block someone on Warzone is beneficial if the user is trolling or harming your game.

    Step 1. Launch the ‘Social Menu’ from the main screen

    Step 2. Select the ‘Recent Players’ tab at the top

    Step 3. Press on the player profile you want to block

    Step 4. Click on the ‘Block Player’ option

    The blocked user will no longer have access to your games.

    Why is Remove Friend Locked on Warzone?

    How to unfriend someone on Warzone
    fabio-silva-nmTm7knUnqs-unsplash

    If you are trying to ‘remove a friend’ on Warzone but it is not allowing you to make any changes, this will be because that user has already removed you from his friend list, or he has blocked you. When this happens, your rights to ‘Manage’ the friendship gets revoked.

    You should see a ‘locked’ symbol by the user’s name if this is the case.

    Another reason why the remove friend option is locked would be if the player is from a different system playing CoD and is using the crossplay feature.

    (Did you know; there was almost going to be a two-player card game that Upper Deck Entertainment was going to produce. This game would involve deploying soldiers from your deck and using action cards to confirm how the soldiers on your card would respond on the battlefield. Upper Deck later cancelled it before its supposed release in 2008).

    How to Remove a Friend in Warzone

    If you want to remove a friend from your friend’s list, you can do so by following these simple steps;

    Step 1. From the main screen, access the Social Menu

    Step 2. Click on the ‘Friends’ tab at the top

    Step 3. Find the friend you want to remove and select their profile 

    Step 4. There should be three dots by the user’s name. Click on this

    Step 5. Press ‘Remove from Friends’ 

    That user will no longer appear in your friend’s list.

    Why Are My Friends Not Showing on Warzone?

    how to unblock someone on warzone
    dominik-sostmann-gJBBxhFqWCo-unsplash

    If your friend’s list is not showing up on your Call of Duty Warzone menu, this could be due to an issue with the COD server. You can check the server status of Warzone to confirm whether or not there is an issue. If the is a problem with the server, you will need to wait until it gets fixed before normal features will work again.

    There have not been any definite reports about what exactly causes your Warzone friends list to not appear, however, there are a few issues that may cause this error, such as;

    • A momentary system glitch
    • Corrupted software in Warzone’s folder
    • Pending update

    There are a few troubleshooting methods you can action to help fix your friend’s list from not appearing.

    How to Fix Friends Not Showing up On Warzone

    If you want to fix your friend’s list from not showing up on your Warzone profile, you can fix this problem by completing one or a few of the following fixes;
    • Restart your console
    • Enable your offline friends to show to check your online players have not moved to offline
    • Update your app
    • Disable cross-play
    • Reboot your COD Warzone

    Once these have been checked, you can launch your friend’s list again and check that the users are showing up on your screen.

    Conclusion

    With this guide, we hope you now know how to unblock someone on Warzone, as well as how to manage your friend’s list.

    It’s important to remember, that if the Call of Duty server is down, you may encounter issues with your friends not showing on Warzone.

    If you are experiencing any further problems with your COD Warzone, we suggest you check out their Call of Duty Support page where you should be able to find a solution to your query.

    (Quiz Time; Which company was supposed to release a card game based on Call of Duty? Complete our online form with your answer and details included).

  • PS4 Error Code SU 30746 0: How To Fix Your System Software

    PS4 Error Code SU 30746 0: How To Fix Your System Software

    Has your PS4 tried to complete a software update but your screen appears with the error code SU 30746 0?

    The PS4 error code SU-30746-0 is associated with an outdated software version, that is not compatible with Sony.

    Along with the PS4 firmware error code, the console can get frozen during a system update. So how can we stop these problems from occurring?

    You can help prevent the SU 30746 0 error code on your PS4 by making use of the console’s safe mode feature.

    With this guide, you will learn what exactly the SU 30746 0 error code means and how to fix it. In the solutions, using safe mode is included in all four fixes, so we will also make sure you understand how to get your PS4 out of this mode if it gets stuck.

    What is Error Code SU-30746-0?

    su 30746 0
    What is error code SU 30747 0?

    SU-3746-0 is an error code that appears on a PlayStation 4 and PS4 Pro when your console has incurred an issue when it has tried to install the latest software update. This is because the system on your console cannot find the correct update file. 

    What causes the PS4 error SU-30746-0?

    The PS4 error code SU-30746-0 is caused when the firmware update that your console is trying to install is no longer supported by Sony. This is because the firmware is older than the oldest version that Sony currently accepts for any offline use.

    Another possible reason why your PS4 system update was unsuccessful includes;

    • There was a system glitch during the firmware update
    • Loss of internet connection

    Even though the software update your PS4 has attempted to do was rejected, you can fix the SU 30746 0 error on your console.

    How to Fix Error Code SU-30746-0

    su-30746-0
    How to fix error code su-30746-0

    You can fix the SU-30746-0 error from appearing on your PS4 by making sure a software update is successfully processed on your console. Your console will need to be connected to a good internet source. To complete the system update, simply go;  Settings > System Software Update.

    Note, before you proceed with the system software update, make sure you delete the update file in the notifications folder from the PlayStation 4 function area.

    If this download fails on multiple occasions, you may need to complete the PS4 system update through the use of a USB.

    You can complete the following additional methods to fix the PS4 error code SU 30746 0 from your display.

    Fix 1. Start PS4 in Safe Mode

    Step 1. Turn your PS4 off completely

    Step 2. Hold down the Power button until there are two beeps

    Step 3. Once you hear the second beep let go of the power button

    The safe mode menu should now appear on your screen.

    Step 4. Connect your PS4 controller with its USB cable

    Step 5. Press the ‘PS’ button to pair your controller

    Step 6. Now choose ‘Restart PS4’

    Your console will reboot in safe mode, and you should be able to complete the system update by selecting it from the main menu.

    Fix 2. Reinstate PS4 to Default Settings

    Reinstating your PS4 back to its default settings while in safe mode has been reported as a method that has stopped the SU 30746 0 error from appearing.

    Step 1. Turn your PlayStation off

    Step 2. Click the ‘Power’ button until you two beeps sound

    Step 3. After the second beep release the button

    Step 4. Insert your controller’s cable to connect it to your PS4 and click the PS button

    Step 5. From the menu press down ‘Restore Default Settings’

    Confirm you want to go ahead by pressing ‘Yes’

    Fix 3. Re-Initialize PS4 in Safe Mode

    Please note, this step will cause you to lose all data and saved files that are not already saved to the cloud. It will put your PS4 back to its ‘default’ state as well as reinstall the system software.

    Step 1. Put your PS4 into ‘Safe Mode’ (See Fix 1)

    Step 2. From the safe mode, menu choose ‘Initialize PS4’

    Select ‘Yes’ to confirm you want to proceed and allow your console to complete the process.

    Fix 4. Repair PS4 Software Files

    The PS4 error SU-30746-0 will occur on your PS4 if your system files on your console are corrupted, or certain files are missing.

    If the software does not get amended through a standard reboot of your console, you may need to download a third-party program to fix and restore the software on your PS4.

    Restoro is a great tool for this which you can download for free.

    Why is My PS4 Frozen on System Software Update?

    su 30746 0
    Why is my PS4 stuck on a software update?

    If your PS4 is in the process of completing a software update but freezes in the middle of doing so, this would be due to your console overheating. Overheating will cause your console to stop responding during the update because it will not be able to function properly.

    You can prevent your Sony PS4 from overheating by making sure you have positioned it in a well-ventilated area, without other items placed on top or below it.

    Other causes for your PS4 to freeze during a system software update are;

    • PS4 power failure
    • Error with the PlayStation 4 hard drive
    • Corrupted files

    to fix your console from getting stuck during an update, you can execute the following simple solutions;

    • Restart PS4
    • Start your console in safe mode (see fix 1)
    • Check power cables

    (Did you know, the first-ever game to hit 10 million sales was the original PlayStation’s Gran Turismo. It was closely followed by Tekken 3, Tomb Raider and Resident Evil to name just a few).

    PS4 Stuck in Safe Mode

    Playing ps4
    PS4 stuck in safe mode

    Your PS4 will get stuck in safe mode if there is a system issue with its software. This could be due to corrupted files, or there is certain information that has been erased from its operating files. Your console could have had a momentary software glitch that has caused your PlayStation to freeze on safe mode. 

    Other causes for your PS4 to be stuck in safe mode include;

    • PS4 cable is damaged or broken
    • Operating system is not compatible
    • Internal hard drive problem
    • Lack of power

    To fix your console from being stuck on the PS4 Black screen when in safe mode, there are a few simple solutions you can action;

    • Check your PS4 cables
    • Update your console’s operating system
    • Restart your PlayStation 4
    • Rebuild PS4 database (Restart PS4 in Safe Mode. See Fix 1)

    If none of these solutions works to fix your PS4 from being stuck in the safe mode loop, you may have a more serious issue with the hard drive of your PS4.

    Conclusion

    With this easy to follow guide, we hope you now understand what the SU 30746 0 error code is, and why it will appear on your Sony PS4.

    If none of our four simple fixes stops this problem from occurring on your console, or your system update still gets frozen, we recommend you make use of Sony’s customer service as there may be a more serious issue with the internal components of your PlayStation.

    You can check out their troubleshooting guide or you can contact their support team if you can’t find what you’re looking for.

    (Quiz Time, Which game was the first to hit 10 million sales? Fill out our online form with your answer in the comments box).