If Facebook keeps logging you out, the app may have noticed suspicious login activity on your account. Have you left your profile active on someone else’s device?
Facebook will log you out randomly, or display the ‘session expired’ error if your application is outdated, or the server is down.
You are able to stop this issue with a simple clear out of the downloaded cache files on your device, or a quick reinstallation.
We have created this simple, yet extensive guide to help you understand why Facebook keeps logging you out, as well as provide you with six easy solutions you will be able to execute, so you can stay logged in to your Facebook account without being kicked out.
Why does Facebook keep logging me out?
Facebook will keep logging you out if your account has already been logged in on a different device. You may already be active elsewhere, or, your profile has been compromised by a hacker that is using a different IP address to gain access to your account.
Other reasons why the Facebook app keeps logging you out include;
1. Malware on your device
If you access your Facebook account via your computer, your device could contain malware. Hackers create malicious software to damage the data on your PC.
You may have loaded a web page that contains corrupt software which will interfere with your Facebook app.
2. Problematic Cache and Cookies
If you use Facebook through your browser, it will accumulate cache files that will get stored on your device every time you use the software.
Once these files become too full, issues with the program will start occurring. The cache can then become corrupted.
Facebook requires you to enable cookies for the app to work properly. If you’ve turned these off, the site won’t work properly.
The cookies that download onto your device can also become corrupt over time.
3. Outdated Facebook app
Facebook will update the app regularly to get rid of any software errors or performance issues. If you’re active on an outdated version, this can sometimes create issues and may be the reason why Facebook keeps logging you out.
4. Facebook server is down
Facebook has almost two billion active users worldwide. The Facebook server can go down every once in a while.
This could be planned for maintenance works, or, there was an unexpected issue that caused the app to go offline.
You can check the status of Facebook’s server by clicking here. If it confirms the app is down, you will need to wait until the issue on resolved.
5. Third-party app interference
Do you log in to a third-party app with your Facebook details?
If yes, this app could be the reason why Facebook keeps logging you out.
6. Browser Extensions
Enabled browser extensions on your computer can be prone to interfere with the performance of social media apps.
They can sometimes incorrectly block a social media app if they think it contains suspicious data.
How to stop Facebook from logging me out
Reset your password to make sure no one else is logged in to your Facebook account. If you log out of your account on all your devices before you update your password, this will confirm the safety of your account. Facebook is can recognize suspicious activity on your account. They will log you out if they suspect your account has been compromised.
Other steps you can use to stop the Facebook app from keep logging you out are;
1. Download an anti-virus tool
One of the easiest ways to get rid of malware on your PC is to download an ant-virus software tool.
This will scan your device, and remove any potential threats that are currently installed.
Malwarebytes is a great free software application to use.
2. Delete Cache and Cookies
Erase the cache and cookies build up on your device to get rid of any faulty files that may be corrupting your Facebook app.
How to clear cache on Chrome
Step 1. Open Chrome and press the three dots in the right-hand corner
Step 2. Select ‘Settings’ followed by ‘Security and Privacy’
Step 3. Click on ‘Clear Browsing Data’
Step 4. Tick what you want to erase
Confirm by pressing ‘Clear Data’.
How to clear cache on Mac
Step 1. Open ‘Finder’ and click on ‘Go’ followed by ‘Go to Finder’
Step 2. In the tab that opens, input ‘~/Library/Caches’ and press ‘Go’
You should be taken to the cache folder on your Mac. Here you will be able to find the Facebook folder and delete it.
(Did you know; the ‘Like’ button was originally going to be ‘Awesome’. However, in 2007, Mark Zuckerberg didn’t like the idea, so him and the other engineers agreed on it to be ‘Like’).
How to clear Facebook cache on Android
Step 1. Access ‘Settings’
Step 2. Select ‘Apps and Notifications’
Step 3. Find Facebook and click on it
Step 4. Click on ‘Storage’ followed by ‘Clear Cache’
Confirm you want to erase all cache data.
Note, If you are on an iPhone, you will need to uninstall Facebook and reinstall it to erase the files.
3. Update the Facebook app
Update your app to get rid of any Facebook performance issues, and get rid of any system errors that may be installed on your device.
Your app should update automatically as soon as a new version is available, however, you can complete a manual update by going into your app store.
Here, you can check if Facebook has an ‘update’ option to select. If there is, allow your device to complete the upgrade.
4. Disable third-party apps
If you use your FB login details to access a third-party app, Facebook will keep logging you out if the connected program is problematic.
Step 1. Log in to your Facebook account
Step 2. Open ‘Settings and Privacy’ and click on ‘Settings’
Step 3. From the left, choose ‘Apps and Websites’
Step 4. Next to the third-party app, press ‘Remove’
Confirm you want to remove these apps from logging in with your Facebook account.
5. Disable browser extensions
Certain browser extensions like an ad-blocker can sometimes interfere with how well Facebook will operate from your browser due to the ads that are included on the app.
How to disable extensions in Chrome
Step 1. Launch Google Chrome
Step 2. In the search bar, type in ‘chrome://extensions/’
Step 3. Go through your extensions and remove any that are not necessary.
Note, you may have to go through trial and error with each one to find out if there is a specific extension that’s causing Facebook to log you out randomly.
Session expired Facebook Android
The ‘session expired’ Facebook error will occur on Android if the app is not connected to a strong internet connection. It is advised that you have a minimum download speed of 3Mbps and an upload of 1Mbps. If you are launching Facebook on an Android device that cannot obtain the minimum speeds, the app won’t load.
Additional reasons why Facebook has the session expired error are;
- The Facebook server is down
- Cache files are too full
- You need to update the app
You can check your internet speeds to make sure if it is your Wifi connection that’s causing your Facebook session to end.
It will be beneficial to reset your internet router. This will refresh your network, and get rid of any potential connection issues.
If that doesn’t work, Android gives you the option to uninstall Facebook directly off your device through the ‘app management‘ section under ‘Settings’. You will then be able to reinstall the app.
How can I secure my Facebook account?
You can enable a two-factor authentication setting that is additional to your standard Facebook password. Once this has been turned on, you will need to enter a unique code for every time you log into your account from a device or IP address Facebook does not recognize.
Switch the extra security feature on from the ‘Security and Login’ settings. Other ways in which you can secure your Facebook account are;
- Enable notifications for suspicious logins
- Refrain from pressing on suspicious links
- Be aware of malware (malicious software)
- Create a difficult password that you do not use elsewhere
Facebook also gives you the option to complete security checks from your profile to ensure your account is secure.
With this easy to follow guide, we hope you now understand why Facebook keeps logging you out, and that you were able to rectify the problem with one of our six straightforward solution.
If, however, the issue still persists, we advise you make use of Facebook’s help center. Here, you should be able to find a solution to the issue. Alternatively, you can email Facebook directly on email@example.com, however, a response may take a couple of days.
(Quiz Question; what was the original name for Facebook like button?)
If you have any immediate questions, you can click on our ‘Ask our Live Tech Support’ button, otherwise, fill out our online contact form with your query or comments. Remember to include your answer to quiz question.