Author: Monique

Kik Keeps Saying Connecting: Fix Your Instant Messaging App
If Kik keeps saying connecting, the main reason is due to an unstable internet connection. Due to the instant messaging service being an online app, it needs to continuously have a good network.

An outdated Kik app or incorrect device settings are two other reasons why Kik will just keep saying connecting when you try and launch the app, or use its features.

A quick reboot of your device, or a reinstallation can help eradicate this problem on your device.

We have created this simple directory to guide you on why Kik keeps saying connecting, and what steps you can take to fix this error so you can get back to instant messaging, and meeting new people with the same interests as you.

What is Kik used for?

Kik keeps saying connecting

Kik is a free instant messaging app available to Android and Apple devices. The online service allows you to send direct messages or create group chats. Kik is just like WhatsApp or iMessage where you have access to different forms of media messages.

What’s different with Kik, is that you can access public chats where you can speak to people you do not know. Open groups are available to connect people with similar interests through the instant messaging service.

You can sign up for this chat platform with your email address and a password of your choice.

Just like every other instant messaging service, it works over mobile data or a Wifi network. Because of this, users’ experience Kik keeps saying connecting.

Why is my Kik stuck on connecting?

Kik keeps saying connecting

Kik keeps saying connecting when it has not established a stable network to operate on. The online app needs to be connected to either a strong Wifi connection or adequate mobile data. If your internet is too slow for Kik to operate on your device, it will keep saying connecting.

Other reasons why this issue will occur include;

1. Date and time are incorrect

Sometimes, if the date and time on your device are incorrect, it can interfere with the Kik connection to the server.

The difference in information from both sides (your device and the server) will cause conflict when the app on your device attempts to process your request.

2. Corrupted Kik file

If the app’s file on your mobile device contains corrupt software, Kik may keep saying connecting because the contaminated software is blocking the program from working.

If Kik was interrupted during a software update, this could be the reason for a corrupt file to be installed onto your device.

3. Faulty Kik cache files

Every time you open Kik on your device, cache files will store on your device. When these become too full or end up being faulty, it can cause the app to experience connection issues.

4. Outdated app

Depending on your device’s configuration, Kik should complete an automatic update when a new version of the app is released.

If, however, there was a system glitch or you have not turned this setting on, an outdated Kik app can create performance issues.

Related Posts:
- Telegram Stuck On Connecting: How To Fix Your Instant Messaging App
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How to fix Kik stuck on connecting

Kik keeps saying connecting

Refresh your internet connection to make sure your device can connect to the Kik server. You need to connect your app to a stable, strong network to stay online and for Kik to not get stuck on connecting. Restart your Wifi router by unplugging it for a few minutes.

Once your device establishes a connection again, launch Kik and see it still keeps saying connecting. If it does, you can proceed with these additional methods;

1. Check your date and time setting

Check that the date and time on your device are correct. You may just need to refresh this information.

Switch off ‘Set Automatically’ for a minute or two before you turn it back on.

2. Reinstall the Kik app

If the Kik app on your device contains corrupt data, you can uninstall and reinstall the program. This will get rid of contaminated files that can be the cause for Kik to keep saying connecting.

After you uninstall Kik, restart your device before you reinstall it.

3. Erase cache files

It’s always good to clear out the accumulation of cache files on your device to free up space and get rid of any corrupt data.

How to clear Kik cache on Android

Settings > Manage Apps > Find Kik > Access Storage > Clear Data > Clear Cache

How to clear Kik cache on iPhone

You will need to uninstall your Kik app from your iPhone to erase the cache files.

4. Update the Kik app

Check if an update is available for Kik. You can complete this from your app store. If you can move forward with the upgrade, allow the installation to finish.

Once you update the app, restart your mobile to refresh the connection with the latest app version.

(Did you know; Kik has been installed over 2.5 million times from the Google Play store alone, with a 4.1 out of 5 ratings).

Why are my messages not sending on Kik?

Kik keeps saying connecting

Your messages will not send on Kik if the recipient is not connected to the internet. Your message will only get ‘delivered’ if the person you are sending the message to is in Wifi range, or on mobile data. If their Kik keeps saying connecting, it will stop your message from going through.

Additional reasons why your messages won’t send on Kik are;
- The Kik server is down
- There’s been a system glitch
- Cache files on your device are too full
- The person has blocked you
- Kik has been deleted
Before you troubleshoot your device, check the Kik server status to confirm if the app is completely down. If it is, you will need to wait until the Kik technicians resolve the issue. Alternatively, you can use the following steps;
- Restart your device
- Remove the cache files
- Follow up with the recipient
The person you sent your message to may not be in an area that has adequate coverage for a network connection. When someone moves to a different location with a better signal. the status of your message will change to deliver.

Conclusion

We hope this guide has provided you with enough information to be able to fix your online messaging app from keep saying connecting, and that you understand why this issue has occurred, so you can prevent it from happening again in the future.

If the problem persists, we suggest you contact Kik directly. You can submit a request where one of their team members will pick up your form and get back to you.

(Quiz Question; how many times has Kik been downloaded from the Google Play store?).

If you want to submit your answer to us, complete our online form. You can include any questions or feedback you may have.
April 12, 2022
Chime Won’t Connect: How To Fix Your Wireless Device
If your Chime won’t connect to your Wifi network, your device may be running on outdated firmware.

This software, however, should update automatically. If, after reading this guide you notice that your version is behind, you may need to contact Ring’s customer support.

Have you placed your wireless notification device further than thirty feet from your router? Distance is one of the reasons why your Chime Pro won’t connect to the internet.

A change in position or Wifi configuration is just two of the simple solutions you can use to fix your Chime device from not working.

We have created this easy directory to expand on why Chime won’t connect and provide you with additional methods you can use to fix this error so you can get back to being notified when someone rings your doorbell.

What is Ring Chime?

Ring Chime is a notification device that functions through a wireless connection to all your Ring devices by connecting to your Wifi network. The purpose of this device is to allow you to hear notifications better. This can be when someone uses your doorbell or creates motion in front of your Ring camera.

The Ring notification device will pair to your doorbell as well as any security cameras you may have by using the Ring mobile app to connect to all other devices in your household.

This device connects to a wall outlet. You won’t need to move it unless your Chime won’t connect.

Why is my Chime not connecting?

Your Ring Chime won’t connect to your network if you have plugged the device too far away from your Wifi router. Ring recommends that you place your Chime device halfway between your router and doorbell or camera. Wherever you plug your Ring Chime in, the distance should not exceed 30 feet.

If the space between the devices is further apart, you can sometimes experience connection issues. This will be due to how strong your internet connection is. This is included in the additional reasons why your Chime won’t connect;

1. Weak internet connection

Because the Chime is a wireless notification device, it needs to be able to connect to a strong network, otherwise, you will experience issues with its performance.

(Did you know; that Ring Chime was originally called ‘DoorBot’. This device was created by Jami Siminoff who wanted to find a doorbell that could sync with his phone because he would never hear his ring. He later found out that there was nothing available when he Googled it, which is how he came about to invent the smart device).

2. Outdated Chime firmware

If the firmware of your Ring device is outdated, this can sometimes be the reason why your Chime won’t connect.

The firmware could also be corrupt with faulty files. This will interfere with the performance of your device, and prevent it from actioning its notifications.

3. Incompatible GHz network

Ring Chime is compatible with a 2.4GHz network. If your Wifi is set to 5GHz, this can be too much for the device to connect to.

4. Missing password

Your wireless Ring device needs to have a password to connect successfully. If the network login does not initiate a password to be inputted, this could be why your Chime won’t connect.

How to fix Chime won’t connect

Chime won’t connect

You can fix your Chime from not connecting by moving it to a power outlet that is closer to your Wifi router. Try to keep the distance less than 30 feet between the two devices, this can help improve the signal strength for your Ring Chime. If you can position it between your modem and Ring device, the better.

Other steps you can take to fix your Ring Chime from not working are;

1. Refresh the internet connection

The stronger your internet connection, the better. With Ring Chime being a wireless notification device, it will need to receive adequate signal strength.

This is especially important if you have placed it in an outlet that is further away from your router.

Turn your router off and unplug it. Leave it off for a couple of minutes before you plug it back in.

Related Posts:
- What To Do When Your LG Smart TV Won’t Connect To Wifi
- Nintendo Switch Won’t Connect To The Internet: Reconnect
Once it is back on, check the Ring app to ensure your Chime is connected.

Tip, check your internet speeds to confirm your network is supplying you with the necessary bandwidth.

2. Check Chime Firmware

Your Chime should have the latest firmware installed to avoid performance and connection related issues.

You can check what version of firmware your Chime is currently on;

Step 1. Access the Ring app on your mobile

Step 2. Select ‘Menu’

Step 3. Click on ‘Devices’ followed by ‘Chime’ or ‘Chime Pro’

Step 4. Now choose ‘Device Health’

It should state that the firmware is ‘Up to date’, as Chime will automatically install a new version when it’s available.

3. Change GHz network

If you can change your Wifi’s GHz network from 5 to 2.4, this will stop Chime from not connecting to your internet.

4. Enable a network password

Chime requires a password to connect to a network. If you currently do not have enabled, update this so you can input one when you want to connect your Ring Chime device.

5. Reconnect to Wifi network

You may just need to refresh your Ring Chime’s connection to your Wifi network.

Step 1. Open the Ring app on your smart device

Step 2. Click on the menu button followed by ‘Devices’

Step 3. Choose your Chime device

Step 4. Select ‘Device Health’ and then ‘Reconnect to Network’

Your Ring Chime device will re-establish its connection.

Add Wifi booster

Chime won’t connect

If you add a Wifi booster to your router, it will improve the signal strength your Ring Chime device will receive. This will allow the device to stay in a wall socket that is further away than the recommended distance.

A Wifi booster will improve the overall performance of your Ring devices, as well as any other electronics you have.

Amazon has a wide variety of Wifi boosters you can choose from.

Ring Chime factory reset

Chime won’t connect

If Chime still won’t connect, you may need to perform a factory reset on your wireless device. A factory reset will, however, erase all your saved settings and preferences. It will take the device back to its original settings before anything was configured or connected.

How to factory reset Ring Chime:

Step 1. Make sure your Chime is inserted into a wall socket

Step 2. Find the small pinhole which should be on the side

Step 3. Using the tip of a pen or a small pin, press down on the button

Step 4. Hold down for no less than fifteen seconds

Step 5. Release the button

You should now be able to reconnect to your Wifi network.

Conclusion

With this guide, we hope we were able to help you understand why Chime won’t connect, and that your wireless notification device is now paired to your Wifi network.

If you still experience connection issues, we suggest you contact Ring directly. Here, you can choose to either text, call, or utilise the Ring community.

(Quiz Question; who invented Ring Chime?).

Make use of our online contact form to submit your answer. Include any queries or feedback that you may have for us.
April 11, 2022
Xbox Live Won’t Connect: Get Access To Multiplayer Online
If Xbox Live won’t connect, have you checked if your internet connection is active without any latency issues?

Xbox Live is an online platform, so it must be constantly connected to a network that supplies adequate bandwidth.

Besides your internet connection, is there a pending software update on your device? An outdated operating system is another cause of this connection issue.

There are a few simple solutions you can execute on your device if your Xbox Live won’t connect. With this guide, we will expand on these fixes, as well as provide you with enough information so you can understand why you have experienced this setback on your Xbox console, or Windows device.

Why won’t Xbox live connect?

Xbox Controller

Xbox Live won’t connect if the platform’s server is down. If this happens, the request from your console to access the server won’t reach the Xbox Live database which is why you may be left on an Xbox ‘connecting’ display. Because Xbox Live operates through Microsoft, if there is an outage, it can affect Xbox Live.

If there are no issues with the server, Xbox Live won’t connect if the following errors have occurred;

1. Poor internet connection

Because Xbox Live is an online multiplayer platform to play games, you need to connect it to a stable internet connection to work.

If your network connection is unstable or unable to supply adequate bandwidth, Xbox Live won’t be able to connect.

2. Pending updates

Your console, whether an Xbox or Windows device may have updates that you need to complete for your device to connect to the Xbox Live service.

If you use an outdated operating system, you will be more prone to performance-related issues.

3. Faulty cables

If you are on an Xbox, your connecting cables could be faulty or damaged which is preventing your console from getting a secure connection.

4. Throttled network

An overload of multiple devices connected to the same network will sometimes interfere with how well a device can connect because it won’t receive the right amount of bandwidth.

Xbox Live won’t connect it has to compete with many other devices to receive an adequate connection.

How to fix Xbox Live won’t connect

Xbox Live won’t connect

First, check the Xbox Live server to confirm if the whole platform is down. If the Live server is down, you will need to wait until Microsoft sort out the issue from their end. This may affect other elements of the program. When Xbox Live won’t connect it will interfere with your login and gameplay.

However, if the Xbox server is up and running, you will be able to troubleshoot your device with these easy steps;

1. Reset internet connection

A reset on your Wifi router will refresh your network and allow Xbox Live to re-establish a connection to the server.

To complete this, unplug your modem after you switch it off. Leave it alone for a couple of minutes before you reconnect it.

Once your Wifi connects again, launch Xbox Live.

Tip, you can also check the performance speeds of your internet connection.

2. Complete updates

If there are any pending updates, make sure you action these. You want to always operate on the latest version to ensure performance issues have been fixed, and any bugs that were in your previous operating system have been removed.

Check the OS version on your device, as well as your browser to see if you can activate an update.

3. Check cables

If you’re on Xbox, check that your cable is connected securely and that there are no faults or any damages.

You can test your HDMI on a different device to see if it works. If it doesn’t, you will need to replace your cables.

4. Disconnect devices

Disconnect any devices from your network if you do not need to use them. This will free up your bandwidth so Xbox Live doesn’t need to compete for bandwidth.

Once you’ve done so, restart your Xbox Live device and relaunch the app.

5. Reset your console

Reset your console to get rid of any contaminated software that may be sitting in your system.

Turn your device off for a few moments and unplug it. Reconnect it and turn it back on.

Relaunch Xbox Live.

Does Xbox use a special HDMI cable?

Xbox Live won’t connect

Xbox does not use a special HDMI cable. When you first purchase your Xbox (Series X) an HDMI cable that is 2.1 enabled will be included. A 2.1 cable is used to support 4K gaming at high speeds. You do, however, need to connect this cable to a 2.1 HDMI port on your TV.

You can use this cable without a TV that is 2.1 enabled.

If you’ve found that your HDMI is damaged, which is why Xbox Live won’t connect, you can find a replacement cable on Amazon.

(Did you know; there are around fifty million active users on Xbox Live).

You can check out their variety here.

Why is Xbox Live not letting me sign in?

Xbox Live won’t connect

Xbox Live won’t let you sign in if there’s been a recent system glitch. This error will stop your request from reaching the Live database when you try and request access. This can be caused by a momentary loss of connection, or if Microsoft has experienced an internal error.

Are you certain you have the correct username details? You won’t gain access to your account if you are using the wrong login credentials.

If you’ve forgotten your password, you will be able to reset your security information by selecting ‘Forgot Password’.

Have you experienced an error code on your device when you try and make use of your Xbox Live account?

How can I gain access to my Xbox Live account?

You can regain access to your Xbox Live account if you have the correct login details by using the following steps;
- Restart your Xbox console or Windows device
- Check for system update
- Change your password
If you are on an Xbox, you can reboot your device by holding down on the ‘Power’ button for around ten seconds when the console is still on. You can turn it back on.

Why won’t my Xbox connect to Xbox Live with WIFI?

Photo by Billy Freeman on Unsplash

If your Xbox is not connected to the correct network, it will be unable to connect to Xbox Live. In the settings section of your console, you need to ensure you have chosen the right Wifi, and that you have input the correct password for your internet.

If your Xbox console has already been paired to the correct Wifi network, your ISP (internet service provider) may be down or experiencing performance issues.

This will interfere with your console gaining access to the Xbox Live server.

You should first check that you have configured your console to the correct Wifi network with the correct password;

Step 1. Open Settings and select ‘System Settings’

Step 2. Check you have chosen the correct Wifi network

Step 3. Re-enter your password

You should be able to press ‘Test Xbox Live connection’.

Conclusion

With this easy to follow guide, we hope we’ve helped you understand why Xbox Live won’t connect on your device, and that you were able to rectify this problem with one of our simple solutions provided.

If, however, this issue persists after executing each step, we suggest you either make use of our online JustAnswer page for an immediate answer or contact Xbox Support directly.

(Quiz Question; how many active users are on Xbox Live?).

Complete our online contact form with your answer in the comments box. Feel free to include any feedback or queries you may have.
April 10, 2022
Xbox Live Keeps Charging My Card: Fix Your Subscription

If Xbox Live (now known as Xbox Network), keeps charging your card, you should have an active Xbox Live Gold subscription that you are using.

This service will grant you access to online multiplayer games and be billed monthly for the added features.

From your Microsoft account, if you have an active Xbox Game Pass, your card will be charged for this too.

You can stop Xbox Live from billing your account by completing a few simple steps.

In this guide, we will explain why Xbox Live keeps charging your card, and how you can disable the necessary settings so you no longer have to worry about being charged for a service you may necessarily not need on you Microsoft account.

What is Xbox Live and do I need it?

Xbox Live keeps charging my card

Xbox Live is an online service specifically for everything Xbox related. This platform allows Xbox users to gain access to play multiplayer games on their console. With this account, you gain access applications, movies and TV shows all downloadable onto your Xbox console.

You can sign up to Xbox Live (Xbox Network) for free, but Xbox Live Gold will require you to register for a monthly subscription in order to access all the features.

Do you need to have Xbox Live Gold?

You don’t need to have an Xbox Live Gold subscription to play certain games as some are available for free, however, without Gold, you may be limited to a specific set of games, and you won’t be able to play online.

Activating a Live Gold subscription will give you access to play online multiplayer games that aren’t originally for multiplayer, the option to game record as well as sharing media.

So, if Xbox Live keeps charging your card, we’ll now take a look into why this is occurring on your Xbox account.

Why does Xbox Live keep charging my credit card?

Xbox Live will keep charging your card because Live Gold is a monthly subscription that is by default, enabled for auto-renewal. You can sign up on Xbox Live for free. However, if you’ve registered for the Gold option, Microsoft will charge you every month to keep the service active.

When you first registered for Xbox Live Gold, you should have been instructed to input your account information.

(Did you know; it is estimated, that the Xbox controller will wear out only after three million presses).

The Xbox Game Pass and PC Game Pass are also both subscription based services that will charge you a monthly fee until you cancel your membership.

How do I stop Xbox Live from charging my credit card?

Online Gaming

Disable the auto renewal feature to stop Xbox Live charging your card. This can be done by following a few simple steps, which we will outline for you. Keep in mind, if you turn off the recurring billing option, your Xbox Live Gold subscription will end once the prepaid time has come to an end.

How do you turn off auto renewal for Xbox Live

Step 1. Access your Xbox Live Gold account by logging in to your Microsoft account

Step 2. Open the ‘Services and Subscriptions’ page

Step 3. Click on ‘Manage’

Step 4. Press ‘Turn off Recurring Billing’

Confirm you want to disable the auto-renewal. This will stop your card from being charged on the next due date, and your Gold subscription will end.

What happens if you cancel Xbox Live Gold?

If you decide to choose ‘Cancel Subscription’ your Xbox Live Gold account will cease immediately. All services and features will no longer be available to you that are included in the Gold pass.

You may be eligible for a refund depending on the date of your cancellation within the billing month.

Can I cancel my Xbox Live Gold membership and get a refund?

Microsoft will refund you if you cancel your Gold subscription within thirty days of your initial purchase. If you cancel before your first recurring bill, you will be eligible for a refund.

You will also get your fund back if you cancel before thirty days after your payment has taken place.

Note, a refund will only happen once per subscription service on one Microsoft account. If you have already received a refund on your account, you won’t be able to receive it a second time.

Paid for Xbox Live Gold but can’t play online

Xbox Live keeps charging my card

Your payment for an Xbox Live Gold subscription may have not been processed successfully if you’re unable to play online after making your purchase. This could be due to your payment not being verified for your bank to process the transaction, or the account details you entered were incorrect.

Additional reasons why you can’t play online include;

1. Subscription still needs to be added to your account

There may be a delay in your account updating your details. If you have only just made your purchase, the Microsoft server could still be processing your changes before the database adds the additional information.

Note, if the Xbox server status is experiencing issues, this will interfere with your Xbox Live Gold subscription being added to your account. You can check the Xbox service status to confirm if the server is is down.

2. Rejected payment

Your payment details may have been rejected due to insufficient funds or a technical issue occurred with your bank.

If your internet connection dropped while the payment was being processed, this would interfere with the transaction.

3. Incorrect account

Make sure you’re logged in to the correct Microsoft account that you subscribed to Xbox Live Gold through.

4. Xbox console out of sync

Your Xbox console may be out of sync with your Xbox Live accounts. This can occur if there’s a delay from an unstable internet connection, or your Xbox has a slow RAM.

If you want to refresh your Xbox Live account and console, you can complete a power cycle on your device. This will refresh the connections, and sync your information.

To do this, simply hold down on the Xbox button until it switches off. Leave it on shut down for around two minutes before you start it up again.

Conclusion

With this simple guide, we hope you now know why Xbox Live keeps charging your card, and that you were able to either disable the auto-renewal, or cancel your subscription without any issues.

If you are still having issues with your card being incorrectly billed, we recommend you contact Microsoft as soon as possible.

You can contact them here, where you can either choose to speak to one of their virtual assistants, or submit a form.

(Quiz Question; how many presses does a Xbox controller need before it will start to wear down?).

Complete our online form with your answer and any additional feedback you might have.

April 8, 2022
Tinder keeps logging me out: 6 Easy Steps To Stay Connected

If Tinder keeps logging you out, there may be a technical issue with the server that is interfering with the sign-in feature of the app.

Have you recently updated your Tinder program on your device? If you haven’t, an outdated version can be a reason why Tinder logged out by itself.

When you first register on the online dating platform, you will be requested to verify your account information. If you do not do this, you can experience issues with staying signed in on the app.

We have created this simple guide to explain why Tinder keeps logging you out, as well as provide you with easy steps you can follow to fix this account error so you can stay logged in to your dating profile and not miss any recent matches.

Why do I keep getting logged out of Tinder?

Photo by Yogas Design on Unsplash

Tinder will keep logging you out of its server if it is experiencing issues. The Tinder database can either be down completely due to maintenance, an unplanned technical problem, or a certain feature of the app has malfunctioned which is why the app keeps signing you out.

Other reasons why this account issue may occur can be due to;

1. Not enough memory

Tinder may crash in the form of logging you out if the program does not have enough memory space.

This can happen if you have multiple different apps open at the same time while you want to access your Tinder account.

2. Cache Files Issue

Cache files are stored on your device every time you launch Tinder. This is to improve the app’s loading times and performance.

Over time, however, these files can become corrupt which could be why Tinder keeps logging you out.

3. Outdated Tinder app

Tinder will frequently roll out updates of its app to get rid of any issues that transpire in the current version and improve its features and function.

If you don’t update Tinder on your mobile device, your app can start to experience difficulty when it attempts to access the Tinder server.

4. Account details not verified

When you first sign up for Tinder, you will need to verify your account details. This can be your mobile number or email address.

If you don’t complete this step, Tinder may keep logging you out until your profile has been checked.

5. Your account has been banned

Tinder will log you out of your account if your account has gone against the community guidelines. You should receive a message from Tinder when you try and sign in.

6. Profile is under review

Tinder will keep logging you out if your account is under review.

This will happen if multiple other users have reported your profile, and Tinder is busy checking it out.

7. Poor internet connection

Tinder needs to be online for you to sign in to your account. If your internet is unstable or not strong enough, Tinder will keep logging you out because it won’t establish a secure connection to its server.

How to fix Tinder keeps logging me out

Tinder keeps logging me out

Check Tinder’s server status to confirm if this is the reason why Tinder keeps logging you out. If it confirms the app is unavailable, due to maintenance or technical issues, you won’t be able to fix this problem on your end. Be patient until the error is rectified by Tinder.

If the Tinder server is fully operational, you can troubleshoot your device with these simple methods;

1. Close other running apps

Exit out of other apps that are currently running in the background of your device. This will free up memory so Tinder will be able to process the necessary requests to log you into your account.

Tip, restart your device to make sure you refresh your memory.

2. Clear cache files

Erase Tinder’s cache files to improve the performance of the app and prevent it from logging you out from corrupt files.

How to clear Tinder cache on Android

Settings > Application Manager > Manage Apps > Tinder > Clear Data > Clear Cache

How to clear Tinder cache on iPhone

There is no option to only erase cache files on an iPhone. You will need to uninstall the app from your device to complete this step.

An uninstall and reinstall of the app on your device can also help prevent Tinder from logging you out.

3. Update Tinder

Update your Tinder app to improve its performance, and get rid of any corrupt files that may be causing the online dating service to keep logging you out.

Launch your app store and find Tinder. If an ‘Update’ button is available, press it and allow the download to take place.

Once it is complete, open Tinder and sign in.

4. Verify your details

If you have not already done so, verify your Tinder account details. This will either be in the form of an email or text message, depending on which one you have opted for.

(Did you know; Smiling in your photos on your Tinder profile will help you gain more matches. Tinder accounts that contain a picture of them smiling have a 14% higher chance to match with someone).

5. Refresh the internet connection

Refresh your network to improve the connection to your network service provider.

You can do this by doing a ‘Power Reset’ on your Wifi router. Unplug your router for at least 2 minutes before you plug it back in.

Once your internet has reconnected, relaunch Tinder and log back in.

Note, check your internet speeds to make sure you receive adequate bandwidth

How do you know if someone logged into your Tinder?

Tinder keeps logging me out

You know someone has logged in to your Tinder account if you have received an SMS verification code that you did not request. This is why you need to verify your account details with your mobile number or email address, depending on which information you have opted to use to access your profile.

If someone has tried to access your profile, they won’t be able to log in successfully without the code that has been sent to your mobile.

Another way you will be able to tell if your Tinder profile has been compromised is if you notice activity on your account that you have not actioned.

If you log in to your Tinder account with the use of your Facebook login details, you will need to update your Facebook password.

You should update your password once this occurs to ensure your account stays secure.

If I log out of Tinder do I lose my messages?

Photo by Good Faces Agency on Unsplash

No, you will not lose your messages if you log out of Tinder. When you log out of the app, all you’re doing is ‘signing’ out so you do not receive notifications (if you have this enabled) on your device. Your Tinder profile will still be active, and other users will still be able to come across your account.

Even though you have logged out of Tinder, your location will stay set on where you were last active on your profile.

Your Tinder account will not become invisible once you have signed out. All current chats will stay open, with your messages available for when you log back in.

If you would like your profile to be erased, you will need to delete your actual Tinder profile. This can be done from the settings page on Tinder.

Conclusion

With this straightforward guide, we hope you now understand why Tinder keeps logging you out, and that you were able to rectify this issue on your device with one of the easy fixes provided.

If Tinder still keeps signing you out, we recommend that you contact the service directly for them to look further into the problem.

You can submit a request to get in touch with one of their customer support members.

(Quiz Question; What percentage are you more likely to match with someone on Tinder if your profile contains a photo of you smiling?).

If you know the answer, fill out our form, and include any feedback you may have.

April 4, 2022
Facebook Keeps Logging Me Out: 6 Easy Steps To Regain Access
If Facebook keeps logging you out, the app may have noticed suspicious login activity on your account. Have you left your profile active on someone else’s device?

Facebook will log you out randomly, or display the ‘session expired’ error if your application is outdated, or the server is down.

You are able to stop this issue with a simple clear out of the downloaded cache files on your device, or a quick reinstallation.

We have created this simple, yet extensive guide to help you understand why Facebook keeps logging you out, as well as provide you with six easy solutions you will be able to execute, so you can stay logged in to your Facebook account without being kicked out.

Why does Facebook keep logging me out?

businessman holding tablet with loaded Facebook page

Facebook will keep logging you out if your account has already been logged in on a different device. You may already be active elsewhere, or, your profile has been compromised by a hacker that is using a different IP address to gain access to your account.

Other reasons why the Facebook app keeps logging you out include;

1. Malware on your device

If you access your Facebook account via your computer, your device could contain malware. Hackers create malicious software to damage the data on your PC.

You may have loaded a web page that contains corrupt software which will interfere with your Facebook app.

2. Problematic Cache and Cookies

If you use Facebook through your browser, it will accumulate cache files that will get stored on your device every time you use the software.

Once these files become too full, issues with the program will start occurring. The cache can then become corrupted.

Facebook requires you to enable cookies for the app to work properly. If you’ve turned these off, the site won’t work properly.

The cookies that download onto your device can also become corrupt over time.

3. Outdated Facebook app

Facebook will update the app regularly to get rid of any software errors or performance issues. If you’re active on an outdated version, this can sometimes create issues and may be the reason why Facebook keeps logging you out.

4. Facebook server is down

Facebook has almost two billion active users worldwide. The Facebook server can go down every once in a while.

This could be planned for maintenance works, or, there was an unexpected issue that caused the app to go offline.

You can check the status of Facebook’s server by clicking here. If it confirms the app is down, you will need to wait until the issue on resolved.

5. Third-party app interference

Do you log in to a third-party app with your Facebook details?

If yes, this app could be the reason why Facebook keeps logging you out.

6. Browser Extensions

Enabled browser extensions on your computer can be prone to interfere with the performance of social media apps.

They can sometimes incorrectly block a social media app if they think it contains suspicious data.

How to stop Facebook from logging me out

Photo by Firmbee.com on Unsplash

Reset your password to make sure no one else is logged in to your Facebook account. If you log out of your account on all your devices before you update your password, this will confirm the safety of your account. Facebook is can recognize suspicious activity on your account. They will log you out if they suspect your account has been compromised.

Other steps you can use to stop the Facebook app from keep logging you out are;

1. Download an anti-virus tool

One of the easiest ways to get rid of malware on your PC is to download an ant-virus software tool.

This will scan your device, and remove any potential threats that are currently installed.

Malwarebytes is a great free software application to use.

2. Delete Cache and Cookies

Erase the cache and cookies build up on your device to get rid of any faulty files that may be corrupting your Facebook app.

How to clear cache on Chrome

Step 1. Open Chrome and press the three dots in the right-hand corner

Step 2. Select ‘Settings’ followed by ‘Security and Privacy’

Step 3. Click on ‘Clear Browsing Data’

Step 4. Tick what you want to erase

Confirm by pressing ‘Clear Data’.

How to clear cache on Mac

Step 1. Open ‘Finder’ and click on ‘Go’ followed by ‘Go to Finder’

Step 2. In the tab that opens, input ‘~/Library/Caches’ and press ‘Go’

You should be taken to the cache folder on your Mac. Here you will be able to find the Facebook folder and delete it.

(Did you know; the ‘Like’ button was originally going to be ‘Awesome’. However, in 2007, Mark Zuckerberg didn’t like the idea, so him and the other engineers agreed on it to be ‘Like’).

How to clear Facebook cache on Android

Step 1. Access ‘Settings’

Step 2. Select ‘Apps and Notifications’

Step 3. Find Facebook and click on it

Step 4. Click on ‘Storage’ followed by ‘Clear Cache’

Confirm you want to erase all cache data.

Note, If you are on an iPhone, you will need to uninstall Facebook and reinstall it to erase the files.

3. Update the Facebook app

Update your app to get rid of any Facebook performance issues, and get rid of any system errors that may be installed on your device.

Your app should update automatically as soon as a new version is available, however, you can complete a manual update by going into your app store.

Here, you can check if Facebook has an ‘update’ option to select. If there is, allow your device to complete the upgrade.

4. Disable third-party apps

If you use your FB login details to access a third-party app, Facebook will keep logging you out if the connected program is problematic.

Step 1. Log in to your Facebook account

Step 2. Open ‘Settings and Privacy’ and click on ‘Settings’

Step 3. From the left, choose ‘Apps and Websites’

Step 4. Next to the third-party app, press ‘Remove’

Confirm you want to remove these apps from logging in with your Facebook account.

5. Disable browser extensions

Certain browser extensions like an ad-blocker can sometimes interfere with how well Facebook will operate from your browser due to the ads that are included on the app.

How to disable extensions in Chrome

Step 1. Launch Google Chrome

Step 2. In the search bar, type in ‘chrome://extensions/’

Step 3. Go through your extensions and remove any that are not necessary.

Note, you may have to go through trial and error with each one to find out if there is a specific extension that’s causing Facebook to log you out randomly.

Session expired Facebook Android

Facebook keeps logging me out

The ‘session expired’ Facebook error will occur on Android if the app is not connected to a strong internet connection. It is advised that you have a minimum download speed of 3Mbps and an upload of 1Mbps. If you are launching Facebook on an Android device that cannot obtain the minimum speeds, the app won’t load.

Additional reasons why Facebook has the session expired error are;
- The Facebook server is down
- Cache files are too full
- You need to update the app
You can check your internet speeds to make sure if it is your Wifi connection that’s causing your Facebook session to end.

It will be beneficial to reset your internet router. This will refresh your network, and get rid of any potential connection issues.

If that doesn’t work, Android gives you the option to uninstall Facebook directly off your device through the ‘app management‘ section under ‘Settings’. You will then be able to reinstall the app.

How can I secure my Facebook account?

Photo by Glen Carrie on Unsplash

You can enable a two-factor authentication setting that is additional to your standard Facebook password. Once this has been turned on, you will need to enter a unique code for every time you log into your account from a device or IP address Facebook does not recognize.

Switch the extra security feature on from the ‘Security and Login’ settings. Other ways in which you can secure your Facebook account are;
- Enable notifications for suspicious logins
- Refrain from pressing on suspicious links
- Be aware of malware (malicious software)
- Create a difficult password that you do not use elsewhere
Facebook also gives you the option to complete security checks from your profile to ensure your account is secure.

Conclusion

With this easy to follow guide, we hope you now understand why Facebook keeps logging you out, and that you were able to rectify the problem with one of our six straightforward solution.

If, however, the issue still persists, we advise you make use of Facebook’s help center. Here, you should be able to find a solution to the issue. Alternatively, you can email Facebook directly on support@fb.com, however, a response may take a couple of days.

(Quiz Question; what was the original name for Facebook like button?)

If you have any immediate questions, you can click on our ‘Ask our Live Tech Support’ button, otherwise, fill out our online contact form with your query or comments. Remember to include your answer to quiz question.
March 31, 2022
PS5 Won’t Show Up On TV: How To Fix your Console’s Display
If your PS5 won’t show up on your TV, have you checked if your HDMI cable is damaged, or not inserted properly in the port at the back of your TV?

Your console’s image not being displayed on your TV screen can be caused by a few different reasons. For example, an incorrect resolution setting, or a temporary system error on your PlayStation.

In this guide, we will go through the possible causes of why your PS5 won’t show up on your TV, as well as provide you with simple solutions you will be able to follow, so you can get back to gameplay without any further disruptions.

We will also advise you on the benefits of keeping a 2.1 HDMI cable for your PS5, and where you can purchase one if it needs to be replaced.

Why is My PS5 not Connecting to My TV?

Why won’t my PS5 connect to my TV?

Your PS5 won’t show up on your TV if the HDMI cable connecting the two devices is damaged or faulty. This is the most common reason why this issue occurs. A broken HDMI cable will prevent your PlayStation from connecting to your TV. There will be no image displayed, and the audio from your console will not be transmitted.

Other reasons why your PS5 won’t show up on your TV include;

1. Incorrect TV Input Setting

Your TV will not display your PS5 if it has not been set to the correct input setting. Your TV and console need to be in sync with each other to work properly.

2. PS5 Has no Signal

If your PS5 has no signal, it will not be able to be displayed on your TV.

No signal on your PS5 can be caused by a poor internet connection or a damaged cable.

3. Incorrect Picture Settings on Console

An incompatible resolution setting can interfere with your PS5 showing up on your TV.

There are multiple different image settings you can choose from on your PS5. Depending on what TV brand and model you have, will determine which settings may or may not work with your PS5.

4. PS5 System Error

Your PS5 may have a software error that has interfered with your console showing up on your TV.

This could be a firmware update that has not been downloaded successfully, or, there are corrupted files on your console.

Sometimes, your PS5 could experience a momentary system glitch that disrupts the normal functioning of your console.

How Do I Get My PS5 to Work on My TV?

Photo by Hello I’m Nik on Unsplash

You can get your PS5 to show up on your TV by making sure the HDMI cable you are using is not damaged, and that it is connected securely to the HDMI port of your TV. You can check if your cable is faulty by using it with a different device. If it still does not work, you will need to replace your HDMI cable.

It is also worth checking that you have inserted the cable into the correct HDMI port of your TV. If your TV is configured to a different HDMI source, you will either need to correct the cable or change your TV’s channel.

Additional fixes include;

1. Check TV Settings

Your TV needs to be set to the correct input source for it to be able to show your PS5’s display.

Make sure you have your TV on the same channel your Sony PlayStation is connected to.

2. Reconnect your PS5

If your console is experiencing signal issues, causing it to not show up on your TV, you can reconnect the device to re-establish a network connection.

Your PS5 image will not be displayed if it is not connected to the internet.

Step 1. Turn your PS5 off

Step 2. Unplug it for a few minutes

Step 3. Reconnect your console and turn it back on

Tip, while you disconnect your PlayStation, reboot your Wifi router to ensure your internet connection is working, and receiving adequate speeds.

3. Update PS5 Image Settings

You may need to update your PS5’s resolution setting to be lower than what it is currently on. This could be a factor if your TV does not support 4K or a high image quality setting.

It has been noted that changing your PS5 setting to Deep Colour Output has helped fix this issue.

How to change the deep colour output on PS5

Step 1. Open up the Settings on your console

Step 2. Go into Video Output

Step 3. Select ‘Deep Colour Output’

If it was set to ‘Automatic’ change it to ‘Off’ and vice versa.

4. Start PS5 in Safe Mode

Starting your PS5 in safe mode is a method that can help fix many problems on your PS5.

How to start PS5 in Safe Mode

Step 1. Turn your console off by pressing down on the power button for around five seconds

Step 2. Press down on the power button until you hear two beeps

Step 3. After the second beep, insert your controller’s USB cable to connect it to your console

Step 4. Press the PS button

Your console will now start-up in safe mode. You can amend your image settings during this state too, however, only the basic operating functions will be available.

5. Check for PS5 Software Update

Your PS5 may have a pending update that is due to be downloaded. If you keep your console operating on an outdated system, you can start experiencing performance issues, such as your PS5 not showing up on your TV.

For an extensive guide on how to update your PS5’s firmware, you can make use of PlayStation’s support page.

Replace PS5 HDMI Cable

Replace PS5 HDMI cable

Replacing the HDMI cable for your PS5 is easy to do. You can purchase one off of Amazon that you will be able to use with your console. Your PS5 will come with a 2.1 HDMI cable when you first purchase the console. This HDMI supports a 4K resolution, which is used for a better image display on your TV.

If your TV supports a 2.1 HDMI port, we suggest you stick to the same cable to ensure your PS5 performs without any distorted images, or sound issues.

Amazon has many different HDMI cables that you can choose from. here, is their product. As you can see, HDMI cables can be used for many different electronic devices, so investing in a good quality one will benefit your electronic devices.

What are the Benefits of HDMI 2.1?

Are you wondering why you need to stick to a 2.1 enabled HDMI cable?

This cable comes with many added benefits, and will only improve your gaming experience. These include;
- Less latency issues
- Improved resolution
- Faster frame rate
- Better gaming response times
Overall, sticking to a 2.1 HDMI is better for your PS5 console’s features, however, you can still use a standard 1.4 cable.

How Do I Know if My PS5 HDMI is Broken?

You will know your HDMI is broken if you can see the physical appearance of the cable is damaged. It is common for your HDMI to look fine on the outside, but the internal components is where the problem is.

If this is the case, you will experience issues such as;
- PS5 displays a Black or White screen when it is turned on
- You see ‘No Display’ or ‘No Signal’ appear
- Your image is pixelated
(Did you know; The first portable Sony TV that was manufactured in 1960, was tested for durability in a unique way. It was placed in an employee’s sports vehicle was driven around specifically on country roads that contained an uneven surface with bumps).

These are just guidelines of what you should look out for when dealing with a faulty HDMI cable.

Can PS5 Work on Any TV?

Can PS5 work with any TV

Your PS5 will work with any modern, smart TV as long as it has access to a compatible HDMI port. Depending on how new your TV is, it should contain a 2.1 port, which will match the cable that is supplied with your console from Sony. Your PS5 does not require a specific brand or model of TV to be able to operate.

Will PS5 require 4K TV?

Your PS5 does not require a 4K TV to be able to display a good quality image, however, if it is connected to one, it will automatically output your display with this option.

The supported resolutions for PS5 to show up on your TV include;
- 720
- 1080
- 2160
You will be able to select your desired resolution in the settings section of your PS5 menu.

Conclusion

We hope this guide has assisted you in more ways than one, and that you now understand why your PS5 won’t show up on your TV.

To ensure you do not experience the PS5 black screen issue, we recommend that you make sure your connecting cables are fully functioning, and that your console is continuously updated with the latest software version.

If you are concerned there may be a more serious issue with your Sony PS5, you can make use of the PlayStation support page. Here, you will be able to diagnose your console further.

(Quiz Question; When was Sony’s first portable TV launched? Make use of our online contact form to include your answer in the comments section).
March 23, 2022
Nintendo Switch No Sound On TV: How To Fix Your Audio
Does your Nintendo Switch have no sound on your TV?

Have you connected your Switch directly, or are you making use of the Nintendo docking station? You can experience audio issues with your Switch if you have an additional device connected to your console.

For example, headphones will prevent any sound to come through your TV speakers. A damaged HDMI cable is another reason why this issue can transpire.

In this directory, we will guide you through all the possible reasons why your Nintendo Switch has no sound on your TV, and supply you with easy solutions you will be able to execute so you can enjoy your gameplay through a larger screen with improved surround sound.

Why Does my Nintendo Switch Have no Sound on TV?

Photo by Alvaro Reyes on Unsplash

Your Nintendo Switch will have no sound on your TV if it does not support ‘Surround Sound’. When you want the output audio from your Nintendo Switch to be played through your TV, you need to set your Switch to the surround sound setting. If, however, your TV is not compatible with this, the audio will not be transmitted.

Additional reasons that will cause your Nintendo Switch to have no sound on the TV include;

1. Sound Settings

Make sure your TV is not set to mute, or the volume is set too low that you are unable to hear anything.

Although unlikely, this can sometimes be the case if the mute or low volume button was accidentally pressed.

2. Headphones Connected into Switch

If you have headphones connected to your Nintendo Switch, the audio will not play through your television even if you have TV mode enabled.

Headphones, whether wired or Bluetooth will override the sound setting on your console.

3. Nintendo Switch HDMI Cable Issues

If the HDMI cable that connects your Nintendo to your TV is not inserted properly, you will experience audio issues.

A damaged or faulty cable will also create no sound through the HDMI on your Switch.

4. Additional USB Device Connected to Switch

Do you have a device connected to your Switch’s dock that is not from Nintendo?

Having additional USB devices connected to your console can interfere with the audio output, and prevent it from reaching your TV.

5. TV Error

Ample Nintendo Switch users who have experienced this very issue, have taken to Reddit and confirmed there was an issue with their actual smart TV that was causing their console to have no sound when connected to their TV.

This could be due to an outstanding software update, or incorrect audio settings.

How Do I Get Sound From My Nintendo Switch to My TV?

How to fix Nintendo Switch no sound on TV

You can get the sound from your Nintendo Switch to be played through your TV by making sure the ‘Surround Sound’ setting is enabled on your Switch, and that your TV supports this setting. If your television does not support this setting, you will need to change the sound setting on your console to ensure compatibility between your two devices.

If you need guidance on how to change the sound settings on your Switch, we have outlined the three simple steps you need to take;

How do I change the sound settings on my Nintendo Switch?

Step 1. From the Main Menu, launch the ‘System Settings’

Step 2. On the left-hand panel, choose ‘TV Settings’ followed by ‘TV Sound’

Step 3. Change the setting to ‘Automatic’, ‘Stereo’ or ‘Mono’

Your TV should support one of these options. Try each one out to see which one you prefer.

(Did you know; Nintendo Switch is the first-ever hybrid gaming console to be released in 2017. This means it could be used as a portable as well as being connected to a TV, thanks to its screen).

Other fixes you can execute to solve the Nintendo Switch no sound on your TV error include;

1. Check Sound Settings

Make sure your TV is not muted or set to a very low volume. If you have any other devices connected directly to your TV, this will also interfere with the audio coming through from your Switch.

2. Disconnect Headphones

If you currently have headphones connected to the audio jack of your Switch or enabled Bluetooth speakers, disconnect them from your console.

3. Check Nintendo Switch HDMI Cable

Is the HDMI cable connecting your Nintendo to your TV inserted correctly?

If it is, check to see if the cable is not damaged or faulty. You can do this by testing it with a different device

A damaged HDMI cable will need to be replaced.

4. Remove Connected USB Devices

Any USB devices connected to your Nintendo dock while you’re trying to play your Switch through your TV will interfere with the audio output.

Remove these devices before using your TV again, and turn your Nintendo Switch off and on again to refresh its connection.

5. Troubleshoot TV

Your TV may need a system update, or the settings need to be configured correctly.

Check if there is a pending software update available. Most smart TVs will have this under the ‘System Settings’ section.

Check that you have your TV set to display from the correct HDMI port.

Tip, reboot your TV as it may have just experienced a temporary system error.

Can you Replace Nintendo Switch HDMI Cable?

Can you replace HDMI cable for Nintendo Switch

You can replace the Nintendo Switch HDMI cable. The Nintendo Switch cable is standard and does not require a specific model. It is, however, recommended to replace the HDMI cable with one that supports a high-resolution image and sound to ensure you still receive a good quality image.

You can purchase a standard HDMI cable off of Amazon. If you want to make sure it will be compatible with your Switch, they do stock one that is specifically for the Nintendo console.

You can look at it here.

What is the Nintendo Switch Docking Station?

The Nintendo docking station is used for gameplay on your TV, however, it is not necessary if you do not have one.

Users can connect their Switch to the TV without a dock station.

If you have multiple TVs that you connect your Switch to, the docking station will make it easier for you to move your console between them.

You can take a look at the Nintendo docking station here.

Switch Not Connecting to TV when Docked

Photo by Andrew M on Unsplash

If your Nintendo Switch is not connecting to your TV when it is docked, it could be due to the docking station being in an error state. This state can transpire the dock does not recognize that your Nintendo Switch has been inserted, or, it has been unable to connect to your TV.

Other reasons why your docking station is not connecting to your TV include;
- You have connected your Switch and dock in the wrong order
- There is an issue with your cable or HDMI
- Faulty Nintendo dock
- Not enough power is being transmitted
These issues can be checked to get your Switch to connect to your TV when it is docked;
- Check your HDMI cable
- Change to a different power supply point
- Power restart your Switch
- Update your console
- Make sure your Nintendo Switch is charged
If your docking station is damaged or faulty, it may need to be replaced.

What is The Correct Order to Connect Nintendo Switch to TV?

Photo by Brandon Romanchuk on Unsplash

You need to connect your console to your TV in the correct order, otherwise, there is a chance that your Nintendo Switch will either have no sound on your TV, or it will not connect at all. The incorrect order has already been reported as a cause for your Switch to have these issues.

The correct order to connect your Switch is as follows;

Note, make sure nothing is connected

Step 1. Plug in the USB-C Adapter

Step 2. Put the HDMI cable to the docking station

Step 3. Insert the other HDMI end into your TV

Step 4. Place your Nintendo into the dock

Step 5. Switch your TV on and make sure you select the correct input setting

Please note, the Nintendo Lite edition is not compatible with TV mode.

Conclusion

We hope this easy to read guide has helped you make sense of why your Nintendo Switch had no sound on your TV, and that you were able to fix this issue with one of the five simple solutions provided.

If you have completed all steps and you still have no audio, you may need to purchase a new HDMI cable, or replace your docking station if you have confirmed it is faulty. These two items can be found on Amazon, which we have included links to.

With the use of the Nintendo Customer Support page, you can start a repair if there is a more serious problem with your console.If you are having difficulty submitting a repair, you can contact Nintendo Support directly, either by chat, phone, or submitting a ticket.

(Quiz Question; what is the first hybrid console? Utilise our online contact form to submit your answer).
March 20, 2022
Xbox Series X Won’t Do 1440P 120HZ: Set The Resolution

If your Xbox Series X won’t do 1440P 120Hz, your TV may not have a 2.1 supported HDMI port for your console to connect to.

Sometimes, Xbox users have been able to experience a 1440P and 120Hz display through the use of a 2.0 port with their 2.1 HDMI cable.

The 4K display setting on your Xbox Series X can interfere with your console’s screen. Turning this off has helped rectify this error.

Did you know, having Xbox set to 120Hz can help improve how well you perform in your games due to the quicker image changes? This eradicates latency, so your console will process your requests faster.

In this easy to follow guide, we will explain why your Xbox Series X won’t do 1440P at 120Hz and what steps you can take to help fix this problem if you are making use of a compatible TV or monitor, so you can enjoy your gameplay with a sharper image.

What is 1440 120Hz on Xbox Series X?

What is 1440P 1220Hz on Xbox Series X

1440P 120Hz the Xbox Series X is the image resolution and your screen’s refresh rate per second. This is the overall image quality that your console will display on your screen. A 1440 resolution will have a sharper image compared to 1080P. A 120Hz refresh rate means your Xbox image will be able to change 120 times within a second.

These two image configurations are available in the settings section on your Xbox Series X. They should be set to be compatible with the TV your console is connected to.

What resolution is best for Xbox Series X?

1440P is the best resolution for your Xbox Series X to be set to.

The Xbox Series X has a maximum frame rate of 120Fps. Your Xbox Series X will be able to make use of this rate if your TV supports it.

How do you know if your TV supports 120Hz?

If your TV has an HDMI port of 2.1, this will confirm it will be able to support 120Hz. A 2.0 port will support 60Hz, however, some televisions will support 120Hz with a 2.0 port.

(Did you know; A music composer, named Brian Eno is the person who created the Microsoft start up tone. He wrote the short piece specifically to be used for Microsoft. Brian has worked with artists such as U2 and David Bowie).

Why Won’t My Xbox Series X Work on 1440P 120Hz?

Why won’t Xbox Series X do 1440P 120Hz?

Your Xbox Series X won’t do 1440P 120Hz if your console is not connected to a monitor that supports a 2.1 HDMI port. Your TV will need to contain a 2.1 compatible port for your Xbox console to be able to display the image at a 1440P resolution and a 120Hz frame rate.

Most modern TVs are being manufactured with a 2.1 enabled HDMI port but may have other configurations that could interfere with your Xbox Series X making use of 1440P and 120Hz simultaneously.

Other reasons why your console is won’t do 1440P 120Hz include;

1. Smart TV cannot do 1440P and 120Hz concurrently

Some TVs support 1440P and 120Hz, however, are unable to be set on these at the same time. If this is the case, your Xbox Series X will only be able to make use of the setting that has been enabled on your television.

2. 4K Enabled on Xbox Series X

Xbox Series X users have reported on Reddit that having the 4K resolution turned on in the video mode has interfered with their console operating on 1440P 120Hz.

3. Faulty HDMI Connection

If the HDMI cable that is connecting your Xbox Series X to your TV is damaged or faulty, it can interfere with the quality of the image being displayed on your screen.

It will also need to be inserted properly in the HDMI port to ensure the picture appears without any issues.

How to Get 1440P 120Hz Xbox Series X

Xbox Series X

You can get your Xbox Series X to do 1440P 120Hz by making sure you have connected your console to a TV that includes a 2.1 HDMI port and supports the 1440 resolution. Because your Xbox will come with an HDMI 2.1 cable, it will automatically detect the 120 frame rate when it is plugged in.

If your TV is not compatible with the 2.1 HDMI, you can try using a 2.0 port and see if it will work, otherwise, swapping to a different television if you can be the solution.

How to set Xbox Series X to 1440P

Step 1. Open the Settings on your Xbox

Step 2. Under the ‘General’ tab select ‘TV and Display Options’

Step 3. Click on ‘Resolution’ and change this 1440P

Your Xbox will update this setting and may ask you to confirm if you want to keep the resolution.

Once this has been set, check the resolution setting on your TV or monitor, and make sure you have selected the correct option.

2. Disable 4K Setting on Xbox Series X

Turning the 4K setting off on your Xbox Series X will stop this feature from interfering with the 1440P 120Hz not working.

Step 1. Launch Settings

Step 2. Open ‘TV and Display Options’

Step 3. Under the ‘Advanced’ tab select ‘Video Modes’

Step 4. Untick ‘Allow 4K’

Once this has been updated, refresh your Xbox by completing a restart.

3. Check Xbox HDMI Cable

A damaged HDMI cable connecting your console to your TV may be the reason why your Xbox Series X won’t do 1440P 120Hz.

If it is faulty, try swapping it for a different cable, or potentially, replace it with a new cable.

Note, if your Xbox Series X is displaying a Black screen it can be due to a problematic HDMI cable, so you should be experiencing additional issues if the problem lies with this part of your console.

Can HDMI 2.0 do 1440p 120Hz?

2.0 HDMI Cable

Some gamers have been able to experience 1440P 120Hz image quality with a 2.0 HDMI connection cable and port. A 2.0 HDMI does allow 120Fps as well as 1440P if your TV allows it, otherwise, you can experience this display resolution with the use of a monitor.

Using a 2.0 HDMI cable and/or port will not give you a definite 1440P 120Hz screen, so your best bet to receive this display is to ensure you have a 2.1 HDMI supported cable and port.

Normally, you will know if your screen supports 120Hz because the option will not show up in the frame rate list in the settings section of your Xbox.

Conclusion

We hope after following this guide, that you can now comprehend why your Xbox Series X won’t do 1440P 120Hz when you want to play games, and that you were able to get your display to be re-configured to this setting.

(Quiz Question; who composed the Microsoft startup sound? Submit the online contact form with your answer).

If you are experiencing further display issues with your Xbox Series X, we suggest you make use of the Xbox Support page. Keep in mind, if the Xbox server is down, you may have difficulty reaching their website.

To check the Xbox service status, you can use this link.

March 17, 2022
PS5 Error CE-10095-5: Fix The Game Update Here

Is your PS5 trying to complete updates on your games or applications but there is the error CE-10095-5 code appearing on your screen?

This PlayStation error code will transpire if a specific game/app has faulty files, or, your console has experience a system error.

Have you checked if the PSN server is down? This is a common cause for PS5’s to have unsuccessful updates.

With this easy to read directory, we will guide you through everything you need to know on the PS5 error CE-10095-5 code, and provide you with four simple solutions that will help rectify this setback, so you can get back to enjoying the latest versions of your favourite games.

What is The PS5 Error CE-10095-5?

What is The PS5 Error CE-10095-5?

The PS5 error CE-10095-5 will appear on your screen when your game has failed to update. This error on your console will prevent your game or application from opening successfully because your PS5 is unable to launch the software.

This error code can also be displayed after your game has already been installed on your console when you first launch it. In this instance, it may be accompanied by an error message; ‘Something Went Wrong’.

(Did you know; in 1998, Sony released a camcorder that was enabled with a night-vision mode that could see through clothing. If an individual was wearing darker clothing, would be seen under the infra-red light. Sony only became aware of this malfunction after 700,000 products were already sold).

What Causes the CE-100095-5 PS5 Error?

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The PS5 error CE-10095-5 can be caused if your game is trying to update while your console is in ‘rest mode’. This mode can sometimes prevent downloads from being completed successfully on your console because the device is not fully activated, as the standby mode will limit certain features and functions.

Other causes for the CE-10095-5 error code on your Sony PlayStation include;

1. PSN is Down

If the PlayStation Network is down, your console will not be able to perform standard functions. This is due to your console not being able to reach the Sony server.

All requests will not be processed successfully.

You can check the PSN server status. If it is confirmed it is currently offline, there’s not much you will be able to do, other than wait for the issue to be resolved before you try updating your game again.

2. PS5 Software Error

A software error will stop your console from loading games, completing updates and reading data in system files correctly. This can transpire from faulty cache files stored on your console, or if your PS5 keeps disconnecting from its network connection.

A system glitch can cause the PS5 CE-10095-5 to occur as well as the E-82106o4a error.

3. Lack of PS5 Storage Space

The PS5 error CE-10095-5 will occur if there isn’t enough memory to install the updated game version.

Sometimes, newer versions of a game will be larger in file size because it contains better quality and improved performance.

4. Damaged PS5 Disc

Are you trying to update your game with the use of a disc?

If the game disc is damaged or scratched, the update can become unsuccessful, and you will experience the CE-10095-5 error.

How Do I Fix Error CE 100095 5 on PS5?

How to fix PS5 error CE-10095-5

You can fix your PS5 from displaying the error CE-10095-5 when you try and update your games by disabling the automatic rest mode feature. Doing so will ensure your console is continuously powered on when the update takes place. You can turn off this automatic feature by following these simple steps;

How to turn off automatic rest mode PS5:

Step 1. From the main menu, open Settings

Step 2. Click on the ‘Power Saving’ setting

Step 3. Choose ‘Rest Mode’

Step 4. Change this to ‘Don’t Put in Rest Mode’

Once this has been confirmed, moving forward, you will need to manually put your console in rest mode.

Other methods you can use to fix the PS5 error CE-10095-5 code include;

1. Update PS5 Software

Updating your PS5’s system files will improve your console’s performance and get rid of any corrupted software that may be interfering with the game updates.

How to Update PS5 Software

Step 1. Put your PS5 into Safe Mode by pressing down on the power button until you hear a second beep

Step 2. Release the button and connect your controller via the USB

Step 3. Press down on the PS button on the controller

Step 4. From the Safe Mode menu select ‘Update System Software’

You should now be able to confirm you want the update to take place over the internet. If a newer version is available, your PS5 will complete the installation.

Note, software updates should occur automatically.

3. Free Up PS5 Storage Space

Lack of storage space will cause the PS5 error CE-10095-5 to occur when your game or application updates because the upgrade can be larger file size.

If you have items that are taking up unnecessary space on your console, uninstall them.

Tip, restart your PS5 after you have removed any applications to make sure all data is erased.

4. Fix PS5 Damaged Disc

A scratched PS5 game disc will prevent any updates of the game if you are downloading it from a hard copy.

We have this guide for you, to assist you in fixing a scratched PS5 disc, so you can still make use of it.

After you have completed one of these methods, this is when you will need to either reinstall the desired game or initiate the update again.

How do You Uninstall a Game on PS5?

How to uninstall a game on PS5

You can uninstall games or applications off of your PlayStation from either the Home menu or the Game library section. Upon doing so, it is recommended that you delete the saved ‘game data’ to ensure all files are removed.

When the PS5 error CE-10095-5 code appears on your screen during a game or application update, it can be due to the game files being corrupted or containing faulty data.

Uninstalling and reinstalling the game that won’t update due to the PS5 error code will help eradicate this problem on your console.

How to Remove Games from PS5 Home Screen

Step 1. From the Home Menu find the game and highlight it

Step 2. Click on the ‘Options’ button on your gamepad

Step 3. Scroll down and click on ‘Delete’

Confirm by choosing ‘OK’

How to Remove PS5 Games from Library

Step 1. Open the Game Library from the Home Menu

Step 2. Press down on the ‘Installed’ tab at the top

Step 3. Highlight the game and press the ‘Options’ button

Step 4. Press ‘Delete’

You will now be able to confirm you want to go ahead with the removal.

How do You Delete all Saved Data From a Game?

Step 1. Open Settings from the home screen

Step 2. Click on ‘Saved Data and Game/App Settings’

Step 3. Choose ‘Saved Data PS5’ followed by ‘Console Storage’

Step 4. Select ‘Delete’

Step 5. Tick all the files you want to remove

You will now be able to confirm. Your PS5 will erase all data left on your console associated with the games or applications you have recently uninstalled.

Conclusion

With this guide, we hope you now understand what the PS5 error CE-10095-5 is, and why it appeared on your console’s screen.

The four easy fixes provided should help you fix this issue, allowing you to complete the necessary updates on your games or applications.

(Quiz Question; what year did Sony release night vision camcorders? Utilise our online contact form to submit your answer).

If you are still experiencing issues with your PS5 displaying the CE-10095-5 error code, we advise that you make use of PlayStation’s online troubleshooting page.

March 15, 2022