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Author: Husain

  • How to Fix Netflix Error CM 12646

    How to Fix Netflix Error CM 12646

    The Netflix error CM 12646 has become part and parcel for several users online, as they flock to the community forums to report it. Here’s everything you need to about this particular error code on Netflix and what you can do to resolve it.

    Ever since the age of digital content has taken over, there is one name in the entertainment industry that has taken over the rest. Netflix has eclipsed online streaming services is more ways than one, spanning across the entire globe, and supporting millions of active users with movies, TV shows, and all forms of other entertaining content.

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    However, just like any online service available, Netflix is not free from issues and payback errors of its own, which is why the company is actively maintaining an entire library of error codes with explanations to what they mean. One such issue is the Netflix error CM 12646 which displays the message “Cannot play title. Please try again later”.

    What is the Netflix CM 12646 Error?

    After considering the number of users who have experienced the issue, Netflix officially addressed the error in general. Based on the comments and general diagnosis, the issue seems to be related to the mobile app version of Netflix, particularly the one available for Apple iPhone and iPad users and could arise due to:

    1. An outdated version of the Netflix app.
    2. Network connection issue between the internet and the Netflix app.
    3. Issue related to data files or information on the internal storage of the device.

    How to Fix Netflix Error CM 12646

    Now that you have understood the reasons behind why this specific Netflix error occurs in the first place, here’s what you need to do to fix it:

    Solution 1: Reboot the device

    1. Press and hold the Power button on your iPhone or iPad.
    2. On the power screen slide to power off the iDevice.
    3. Once the iPhone or iPad is turned off, press and hold the Power button to turn it on again.

    Solution 2: Remove saved Netflix content

    1. Open the Netflix app and press the Downloads icon at the bottom.
    2. In the list of available offline content, press the Edit button on top of each video.
    3. Press the “X” icon to remove the saved content from Netflix app.
    4. Exit the app, force close the Netflix app and open it again.

    Solution 3: Check internet connectivity

    Since Netflix is an online streaming service, it is obviously going to falter if you don’t have an active and stable internet connection to keep the gears spinning. Even if you do have a stable internet connection, using Netflix from a hotel, university, or public network might cause the Netflix error CM 12646 to show up.

    Start off by making sure that you have an active network connection by using the Safari browser to open a webpage and confirm. Moreover, Netflix may not work on a mobile internet connection if you have it disabled from the settings of the app, so do keep that in mind.

    Final Words

    The offline content has been regarded as the primary cause behind this specific Netflix streaming error. However, there are secondary issues pertaining to your mobile phone, especially the iPhone and iPad that could also lead to this issue. If none of the above-mentioned solutions seems to work, you can also reinstall the Netflix app and try again.

    Were you able to fix up the Netflix error CM 12646 issue and get the unlimited hours of streaming entertainment up and running? Do let us know in the comments section right below.

  • How to Fix Discord 502 Bad Gateway Error

    How to Fix Discord 502 Bad Gateway Error

    The Discord 502 bad gateway error could ruin your online game night with the buddies, and here’s everything you can do to fix it.

    The gaming industry has come a long way from being confined to the living room TV sets, all thanks to the World Wide Web. Multiplayer online gaming is all the rage right now, and a crucial element of online gaming is the ability to communicate efficiently with your teammates.

    Although there is no shortage of VoIP services to communicate over the internet, Discord is among the only one that is made by and for the gaming community. While offering you the ability to share screen, join specific communication channels, and even use the gold-old chat boxes, Discord is great, but it is far from perfect.

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    What is the 502 bad gateway error on Discord?

    If you’ve been around the internet long enough, you probably know that the 502 bad gateway error is a common issue with websites and web services. The error is also defined by different websites as “502 proxy error”, the “HTTP 502 error”, “Temporary Error (502)”, and many others.

    The general description of the 502 bad gateway error relates to the web service itself and is mostly out of the reach of the end-user when resolving. When using a web browser, the error is usually fixed by reloading the web page, but since the same cannot be done with Discord, you need to try out alternative methods to fix it.

    How to fix Discord 502 bad gateway error

    Now that you know the reason behind the 502 gateway error that keeps popping up for users on Discord, here’s what you need to do to get past it:

    Solution No.1: Check Discord server status

    Discord VoIP service is built on the servers by Cloudflare, which is the reason every there’s an issue with the Cloudflare servers, it directly affects Discord too. Over the past couple of years, an unusual surge in internet usage, or deployment of faulty updates has caused Cloudflare errors, which has directly caused the 502 bad gateway error on Discord too.

    1. Head over to Discord Downdetector webpage (Link Here).
    2. Here you should be able to see all of the reported problems with Discord in the past 24 hours.
    3. You can choose to also report issues here.

    If there has been an unusual surge in the number of active reported cases for the Discord service, it could point towards a universal issue. The best course of action, in this case, is to wait it out while the development team resolves the problem.

    Solution No.2: End Discord.exe process

    If the Discord app seems to be working fine for your team members, the easiest fix that you can put to use is clean the slate and start again. Since Discord runs as a background process, simply closing the app might not be enough, so you need to end the process from the Task Manager and then try again.

    1. Press the Start icon and search for the Task Manager service.
    2. In the Task Manager window, browse for Discord from the list of running Apps and Background processes.
    3. Right-click on the Discord icon and press the End task button to kill the app service.

    You can now launch the app once again and check to see if the Discord 502 bad gateway error has been resolved.

    Final Words

    Although the bad gateway 502 error on Discord may seem like an internal issue, it is among the most commonly known server issues out there. Your best bet is to wait it out, or in the worst case, reinstall the Discord app to see if it resolves the issue.

    Were you able to fix the connectivity issue with your Discord account using the solutions above? Be sure to let us know in the comments section down below.

  • Fix Amazon Fire Stick Error Code 8056

    Fix Amazon Fire Stick Error Code 8056

    Stuck on Amazon Fire Stick error code 8056 while updating your Fire Stick firmware or apps? Here is how to fix the issues with the streaming device in no time.

    Shortly after the Google Chromecast success, Amazon launched the Fire Stick and garnered a lot of attention and popularity from media consumers and tech enthusiasts, as the Fire Stick TV offered much more features than the Chromecast. The main advantage of the Fire Stick over the Chromecast is that the Fire Stick comes in with an operating system which is based on Android. The Fire OS brings apps to your old TV along with a TV remote to navigate through the menus.

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    But, with all things software and apps, sometimes they do not work as they should. And the Amazon Fire Stick error code 8056 is here not to let you update your apps or the Fire OS.

    What is the Error Code 8056?

    How Do I Fix the Audio Sync on My Fire Stick?

    The 8056 error code appears when you are trying to update the Fire OS or any apps on the Fire Stick. One of these anomalies will appear when you are stuck on updating your Fire OS or apps.

    • Error code 8056.
    • Update Failed.
    • Stuck on update
    • The process is completed, but it reverts to the updating page.

    Fix Amazon Fire Stick Error Code 8056

    Not being able to update your apps to enjoy the latest TV shows? Fear not, here are some methods to fix Amazon Fire Stick Error Code 8056.

    Restart your router

    Restarting your router may fix the error code 8056 on your Fire Stick.

    • Remove the power connecter from your router.
    • Wait for few seconds until all the notification lights turn off.
    • After 10 to 15 seconds, insert the power connector to the WIFI router.

    Restart Your Amazon Fire Stick

    If you are stuck on the app update screen, restarting your Fire Stick should at least help you navigate through your Fire Stick if not fix the 8056 error code. Restart your Amazon Fire Stick using your remote.

    • Press the centre or “OK” button and the play/pause button together.
    • Press both the buttons on your remote until the screen turns off.
    • Leave the buttons after the screen turns off. 
    • Your Fire Stick will turn back on.
    • You can also restart your Fire Stick by removing and reinserting the Fire Stick in the TV. 

    Factory Reset Your Amazon Fire Stick

    • Go to the settings menu on your Fire Stick.
    • Go to the Device Options.
    • Navigate and select to Reset to Factory Defaults. If you have a pin setup, insert the pin.
    • Select Reset and your system will reset.

    Change DNS settings on the Fire Stick

    If you are still facing with the Amazon Fire Stick error code 8056 after using all the method to fix above, thanks to Amazon and Reddit forums, users have found the sure shot way to resolve the update issues. Changing the DNS settings may be a little tricky for non-techy, we have tried to simplify the process for changing your DNS settings to Google servers on your Fire Stick.

    Note down the IP address of your internet router connection

    •  For doing so on Windows 10, click on the startup menu, 
    • Then settings.
    •  Click on the Network and Internet. 
    • Click on “View your Network properties”. 
    • Look for ipv4 and note down the numbers.

    Note Down DNS Settings on your Fire Stick

    You need to note down the existing DNS settings on your Fire Stick for future reference.

    • Go to settings.
    • Click on My fire TV.
    • Navigate to About>Network.
    • Select your WIFI network and jot down the following details.
      • SSD
      • Gateway
      • Subnet Mask
      • DNS
      • Mac Address for WIFI.

    Change DNS settings to Google Servers

    • Go to Settings>Network.
    • Click on Forget Network on your WIFI connection.
    • Press the selector button on your remote to confirm the action.
    • Select the WIFI network and feed in your password.
    • Instead of clicking Connect, Click on Advanced. 
    • Enter your IP address, Gateway and Subnet Mask manually.
    • Enter your IP address and then click on Next.
    • Enter Prefix Lenght and click on next.
    • If you are using a commercial server, enter the numbers in the DNS 1 server.
    • For Google server, enter 8.8.4.4 or 8.8.8.8 in the DNS 2 server feed.

    Now you have successfully changed your DNS server.

    Final Words

    We hope our guide to fixing Amazon Fire Stick error code 8056 has worked for you and you are able to update your apps and firmware.

  • How to Fix Netflix Error M7355 Right Now

    How to Fix Netflix Error M7355 Right Now

    So your entertainment experience is taking a hit due to the Netflix error M7355 and you can’t seem to figure it out? Fear not, since here’s a detailed troubleshooting guide on why the issue arises in the first place, and what you can do to resolve it.

    Gone are the days when the mighty and tyrannical cable company controlled what you were able to watch on the TV screen. Ever since the cord-cutting revolution caught full steam, premium subscription services have seen incredible demand, with Netflix being at the heart of it.

    Now supported across 20o countries all across the world, Netflix has become synonymous with entertainment, just like Google has become with the web. However, the popular streaming service is not free of issues, which is demonstrated by issues, such as the Netflix error M7355 that users have reported over the years.

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    What is the Netflix M7355 Error?

    Based on the community forums and the official Netflix troubleshooting portal, it seems that the error mostly pertains to the web browser that you’re using. Netflix has a set of supported web browsers that the company works closely with to ensure the most seamless TV watching experience online.

    The web-based media player used by Netflix may not be supported by the internet browser you are using. Hence, the conflict could either cause playback issues, or prevent the Netflix services to run entirely.

    How to fix the Netflix M7355 Error

    Solution 1: Use a compatible web browser

    The first thing you need to ensure is that you’re using a supported browser when using Netflix, and here’s the official list:

    • Google Chrome
    • Opera
    • Safari
    • Microsoft Edge
    • Internet Explorer
    • Mozilla Firefox

    Solution 2: Update the browser

    If you have one of the above web browsers installed on your computer, and yet face the Netflix error, you should ensure that the latest version of the browser is installed.

    1. Open a tab in the web browser and press the three-dot menu icon on the taskbar.
    2. Select the About button from the drop-down menu.
    3. The browser will automatically check for an update and notify if available.
    4. Press the Update button if there’s one available and restart the browser.

    Solution 3: Disable conflicting extensions

    Additionally, there could be an extension that is interfering with the Netflix services and causing the M7355 error to appear. For a demonstration, here’s how you can do it in Google Chrome:

    1. Open the Chrome browser and type “chrome://extensions” in the address bar.
    2. Display all third-party extensions by press the toggle switch next to them.
    3. Close the Chrome browser, launch it again and open Netflix to see if the issue is fixed.

    The same process works on Microsoft Edge (extensions) and Mozilla Firefox (add-ons) as well.

    Final Words

    Using the solutions highlighted above, you should be able to effortlessly solve the Netflix error M7355 on the browser. If you have something to add to this guide, be sure to reach out in the comments section down below.

  • Why Does My Freeview Box Keep Freezing – Here’s a Fix

    Why Does My Freeview Box Keep Freezing – Here’s a Fix

    Have you ever been puzzled by the question – why does my Freeview box keep freezing all the time? Here’s everything you need to know about the issues that occur while using the TV box and how you can effortlessly resolve them right away.

    Based in the United Kingdom, Freeview has grown from bringing one of the leading digital terrestrial platforms, to an internet-powered entertainment hub. Operated as a joint venture between BBC, Sky, Channel 4, and Arqiva, Freeview brings dozens of TV channels, radio stations, and HD content to the big screen.

    Freeview is available to users either through the receivers built into the HDTVs offered by brands such as Sharp, Toshiba, Sony, and many others. However, there are also special Freeview TV boxes available for purchase with the Freeview Play feature, allowing users to record live TV shows and movies for later viewing.

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    Why Does My Freeview Box Keep Freezing Up?

    There are multiple models of Freeview TV boxes up for grabs, and based on the one you’ve purchased, there can be certain technical issues arising every now and then. A common problem with the TV boxes from Freeview is that the hardware can sometimes falter and freeze the TV screen, and here’s why that could happen:

    1. The system crashed while performing a software update.
    2. There was an electrical shortage that interfered with the TV box’s signal.
    3. The input signal from the aerial satellite is either poor or nonexistent.

    How to Fix Freeview Box Not Working

    Regardless of the issues, you’re facing with your Freeview device – frozen picture, flashing screen, or unresponsive unit, there are ways to get around it. Here’s everything you can try out to get the TV box up and running again.

    Solution 1 – Hard Reboot the Freeview Box

    The most basic way to solve any technical issue that you’re facing with the Freeview box or any gadget for that matter, is to perform a quick reboot. When you’re wondering why does my Freeview box keep freezing randomly, and you can’t use the navigation menu to reboot it, there’s a way to perform a hard reboot.

    1. Switch off the power button of the Freeview box and remove the adapter plug from the socket.
    2. Wait for 30 seconds before you plug it back in.
    3. Now go ahead and turn on the Freeview TV box to see if the issue has been resolved.

    Solution 2 – Reconnect the Aerial Antenna

    The connection between the tuner box and the antenna could have been disrupted either due to a physical disturbance or due to an electrical surge. Either way, you can easily retune the connection using the system navigation menu.

    1. Begin by disconnecting the cable of the aerial antenna for a few minutes.
    2. Turn off the TV box.
    3. Reconnect the cable to the Freeview box and boot up the device.
    4. Using the menu, navigate to select retune or rescan again.

    Final Words

    While the chances are that the steps highlighted above should be apt to get you past the error screen. However, if you do continue to face issues with the Freeview box not working, then it could point to a hardware failure. We recommend that you reach out to the Freeview customer support and get it all sorted.

    Were you able to get a quick fix for the Freeview TV box problem, or have we missed out on mentioning a solution that worked for you? Don’t shy away from reaching out to us in the comments section down below.

  • Guide to Fix Freesat On Demand Not Working Issue

    Guide to Fix Freesat On Demand Not Working Issue

    The issue with Freesat On Demand not working can really bring your entertainment experience to a grinding halt. Here’s what you need to know about the media streamer box error and everything you can to do get it back in action right away.

    Ever since the cord-cutting revolution went into motion, there has been a rise in online media streaming by tenfold. With the rise of streaming services such as Netflix and Hulu, third-party TV boxes have also found popularity among users all over the world.

    Why is Freesat on Demand so popular?

    One such emerging name in the United Kingdom has been Freesat, which is a cable-free TV service dedicated to online streaming. Freesat covers more than 180 channels, allowing multi-show recording, and providing on-demand content to users with its own range of 4K-enabled TV boxes. More than 20 channels from the list are available in Full-HD, all managed by a simplified, beautiful navigation menu.

    Freesat 4K boxes also allow access to on-demand content through third-party services such as BBB iPlayer, Netflix, YouTube, My5, and several others. To make the deal sweeter, there’s even a Freesat app that enables you to remotely record content, manage them, and even launch on-demand content right from your mobile phone.

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    How to Fix Freesat On Demand Not Working 

    Being an online service that is linked to your satellite connection too, there are plenty of moving parts. If something seems to go wrong with either of these elements, it could result in the Freesat On Demand to stop working.

    Solution 1: Check the internet connection

    It wouldn’t be unheard of for the Freesat box to work fine, yet the internet connection is the culprit behind the error. Since the Freesat On Demand service depends on a stable internet connection to work, it is best to start the troubleshooting process right at the source.

    1. Connect another device to your internet connection to see if it’s working optimally.
    2. Unplug the wireless router, wait 30 seconds, and then plug it back in to see if it fixes the problem.
    3. Reboot the Freesat box by removing its adapter from the wall socket, waiting 10 seconds and then plugging it back in to perform a hard reboot.
    4. If you have a Freesat box that needs a wired broadband connection, make sure that the cable is securely plugged in.

    After completing the steps above, you can check to see if the Freesat On Demand issue has been fixed or not.

    Solution 2: See if Freesat On Demand service is down

    Considering it is essentially a network-based service, there’s a good chance that the ability to fix Freesat On Demand might not be in your hands. Users have regularly reported that Freesat isn’t working for them and the server seems to be down. One unofficial way of finding this out is through a maintenance service called Downdetector, which allows users to independently report if a service isn’t working for them.

    This can easily help you understand if Freesat On Demand is not working just for you, or if it’s a larger issue and all you need to do is wait it out. All you need to do is head over to the Downdetector Freesat webpage and find out if others have reported the service to be down as well.

    Final Words

    The increasing demand for cable-free TV has ushered in a new era of entertainment, but it has also led to all sorts of technical issues for the layman user. Finding out a way to fix Freesat On Demand issue is one that many have faced over the past years, and now, there’s a way to resolve it quickly.

    We hope that the steps above allowed you to get the entertainment service up and running. For any further questions, feel free to reach out in the comments section below.

  • How to Fix Xbox Error 8015000a

    How to Fix Xbox Error 8015000a

    Are you facing with Xbox error 8015000a code on your Xbox 360? Here’s everything you need to know about and troubleshoot the Xbox error 8015000a.

    Microsoft announced the Xbox 360 on November 22, 2005, and shortly after Microsoft introduced the online multiplayer platform, the Xbox Live. Many gamers flocked to the online multiplayer platform, which was superior to the PSN counterpart. Gamers steamed off their frustrations or budged online players on most hit gaming titles such as COD Modern Warfare 2, and many more. In 2020 when the latest generation of gaming consoles are on the horizon, Xbox 360 community is still going strong.

    What is The Xbox error 8015000a code?

    Many players have reported the Xbox error 8015000a code when trying to log in on the Xbox Live to play online multiplayer; you may see one of these messages along with the error code.

    • 8015000a. The license is missing, expired, corrupted or does not belong to the Gamertag.
    • 8015000a. Sorry, the Xbox Live profile cannot be downloaded right now. Try again later.

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    Troubleshooting the Xbox error 8015000a

    Here are some troubleshooting ways you can follow to fix the 8015000a error code:

    Delete Cache Data

    Deleting cache data will ensure any corrupted cache files will be deleted from the system on your Xbox 360, here’s how to remove the cache files on your console.

    • Press the Guide (X logo) button on your controller. 
    • Go to the Settings menu.
    • Hover over the storage device you want to clear cache data and press the (Y) button on the remote for Device Options.
    • On the Device Options menu, select System Cache.
    • The confirmation screen will appear, select on the OK option.
    • After the process is complete, you will return to the Storage Device Screen; you can press the Guide (X logo) on the remote to return to the Home screen.

    Check For Updates

    • Press the Guide (X logo) button on your remote controller.
    • Select the Settings options.
    • Select the Systems option.
    • Go to the Network Settings.
    • Select Test Xbox Live Connection.
    • If an update is available on the console, the update will be offered and select on Yes.

    Cant Access Downloaded Content

    If you are facing the error after redownloading your games and content, here are some ways to fix the issue.

    • Check for the Xbox Live service status.
    • Confirm that your console is connected to the Xbox Live service.
    • Check and verify that the content is associated with your original Xbox Live account.
    • Make sure that the license is up to date.
    • Check if the content is purchased with your Microsoft Account.

    Updating your Xbox 360 may resolve error 8015000a issue that is hindering in your way to play online multiplayer.

    After following these troubleshooting methods, login to your Xbox Live account and download your avatar profile and hope you will not receive the error message again. 

    Final Words

    We hope our troubleshooting guide has fixed the Xbox error 8015000a code and allows you to dust off your Xbox 360 and play online multiplayer with your online friends. 

  • How to Fix COD Modern Warfare Error Code 65538

    How to Fix COD Modern Warfare Error Code 65538

    Are you encountering the Call of Duty: Modern Warfare error code 65538 and can’t seem to get past it? Here’s a definitive guide that explains why the issue arises and what you can do to effortlessly resolve it.

    Ever since gaming became a mainstream means of entertainment, there have been certain games that have set the standard for the industry. One such standard has been set by Activision’s Call of Duty franchise, creating a vivid and realistic FPS (first-person shooter) gaming experience.

    The latest addition to the series has been Call of Duty: Modern Warfare, which is available across Xbox One, Microsoft Windows, and PlayStation 4. While the critically acclaimed game has received stellar reviews online, the multiplayer gaming community has reported some issues with it, one of them being the COD Modern Warfare error code 65538.

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    What does the Modern Warfare error code mean?

    Based on the gaming community forums for COD Modern Warfare, it seems that the error code 65538 pops up for users during the online multiplayer mode. Users report that the issue most commonly surfaces when trying to look for matches online, which results in a disconnection message popping up on the screen.

    Some of the most common connectivity issues that could lead to the error code 65538 to show up during the gameplay are as follows:

    • Unstable internet connection on the PC or gaming console.
    • The device set up on an incorrect time zone or region.
    • Latest updates of Call of Duty: Modern Warfare isn’t installed.
    • General maintenance issues with the Activision game network servers.

    How to fix COD Modern Warfare error code 65538

    Since this specific error is related to general network connectivity, a universal fix may not be able to fix it all. We’ve highlighted some quick and easy solutions that you can try out one by one to see if either of them helps you get past the error screen.

    Check the internet connection

    While this may seem like a no-brainer, but an abrupt disconnection from the World Wide Web can lead to failure and return the error. The easiest way to resolve this is by making sure that the computer or the gaming console is connected to the internet.

    1. When connected to a wireless network, use another device to see if the issue is actually with the network or not.
    2. Exit the game, reconnect to the network and check to see if it resolves the issue.
    3. Reboot the device and connect the system to the internet once again and see if it fixes things.

    Set the correct region on the device

    Since the game servers connect users based on region, having the wrong region set on your device can cause conflict during connection. Here’s how you can do it on the Microsoft Xbox One console.

    1. Turn on and sign in to your Xbox One console.
    2. Press the Xbox icon and head over to the Settings
    3. Navigate to All Setting – System – Language & location
    4. Select your region from the list and then Restart button to reboot the console.

    On the PlayStation and Microsoft Windows, you don’t have the ability to change the region if you’ve already created the account. If you have been using a VPN service with the gaming console or have it set up on the wireless router, it may be the direct reason behind the Modern Warfare error code 65538.

    Final Words

    Apart from the issues mentioned above, there could also be issues with the game servers of Activision. In case none of the solutions mentioned above doesn’t seem to work out for you, and the error code has not been persistent, your best bet is to just wait it out and check to see if the issue fixes itself after a few hours.

    Were you able to fix this annoying issue that has been disturbing your intense gaming session with the squad on COD Modern Warfare? Be sure to share your thoughts in the comments section below.

  • Guide on How to Fix PS4 Error NP-36006-5

    Guide on How to Fix PS4 Error NP-36006-5

    Being stuck with the PS4 error NP-36006-5 can put a wrench in your console gaming experience. Here’s everything you need to know about this annoying issue and how you can resolve it the easy way.

    The Japanese tech giant Sony has been a major force in the gaming industry, all thanks to the PlayStation brand. The current jewel of the crown, the PlayStation 4 is easily one of the highest-selling gaming consoles you can find out there.

    However, no matter how much Sony strives for the best and well-rounded the software may be, it isn’t perfect. Over the years, users have reported plenty of issues with the console, with the PS4 error NP-36006-5 being a recurring one.

    What does the PS4 error NP-36006-5 mean?

    Based on the reports, this critical issue with the PlayStation 4 occurs when using the PSN app to enjoy multiplayer games online. The entire error seems to read as follows “(User Name) will be logged out of the PS4 because an error has occurred (NP-36006-5)”.

    The PS4 error code may also appear if you abruptly unplugged the gaming console with the game still running. Doing this could cause the user files to crash and become corrupt, which in turn prevents you from launching the game.

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    How to Fix PS4 Error NP-36006-5

    Since this particular error seems to be common among PS4, Sony has directly addressed the issue on its website. All you need to do is follow the steps enlisted below, and you should be able to fix the error code problem in no time.

    Create a backup of the user data on your PS4 console

    1. Launch the PS4 menu and open Settings.
    2. Navigate to System – Back Up and Restore menu, and choose Backup PS4.
    3. Save Trophies by making sure they are all synced to the PSN.

    Remove the User Profile

    1. Head back to the Settings menu and find the Users
    2. Select the user profile having issues with and Delete
    3. Now create a new user profile again and restore the saved data from the backup.

    Once you have created the new user profile on the PlayStation 4, go ahead and launch any game. You will most likely be able to get past the launch screen without any error message popping up.

    How to Fix PS4 Error Code NP-36006-5 by Deleting Trophies

    Users on the community forums for PlayStation 4 also suggest that the specific error could be related to the trophies you’ve earned in-game. If the trophy is unable to sync with the PSN server, it will give back the error code.

    1. Head over to the Trophy
    2. Pick the game with 0 trophies and press the Options
    3. Press the Delete button from the pop-up screen on the right.

    Final Words

    Although the PS4 error NP-36006-5 might seem like a bigger problem than it is, resolving it is fairly simple. By implementing the steps mentioned above, you should be able to get back to gaming on the PlayStation 4 in no time.

    We hope that the solutions mentioned above will help you fix the PlayStation Network error with ease. If you’ve got a fix that works better than the ones we’ve highlighted above, be sure to mention it down below in the comments, and we’ll test it out for the readers.