Author: Admin

  • My Hotmail Screen Is Too Large: Here’s How To Resize

    My Hotmail Screen Is Too Large: Here’s How To Resize

    Accidently holding a set of keys down or unknowingly changing the format can result in your Hotmail screen becoming too large for you to navigate the Hotmail email account.

    When the format has been changed or the Zoom function has been engaged you will notice that the font size is a lot bigger and can now find yourself having to scroll the page left and right just to read what is on display.

    Returning your display to a usable size is a simple process, this quick and easy tutorial will take you through the simple steps needed to shrink the screen on your Hotmail account returning it to a smaller size so you can send and receive your emails in no time at all.

    Outlook screen too large
    The outlook screen is too large

    Why is Outlook so big on my screen?

    You may have held down your mouse wheel and moved the cursor this could have resulted in the zoom function being activated.

    By selecting the Zoom while reading option and then ticking the box “Remember my preference” your account will automatically remember and lock the level of your zoom.

    Check to see if the icons on your desktop have increased in size as this could indicate that the overall screen resolution has been changed which can also increase or decrease the size of your Hotmail accounts icons and fonts.

    How do I get my Outlook email back to normal size?

    Press and hold down the control key found on the left-hand side of your keyboard, now by simultaneously pressing the 0 key the screen will return to its default size

    You can also use your mouse wheel in conjunction with holding down the control key to zoom in and out.

    How do I get my Outlook email font back to normal size?

    It may be the font size that has been changed by following these steps below you can select the font size of your choice

    1. Select the option button found in the top right-hand corner of your screen once selected a dropdown will appear, now select more options
    2. Press the message font and signature button
    3. Simply choose the font size of your choice
    4. Now select save

    Hotmail email screen resolution

    Your screen resolution could be causing your large Hotmail screen size, by selecting the Start button on the windows options then selecting Settings, System followed by Display you can now toggle different screen resolutions, remember the higher the resolution the smaller the icons, fonts, and graphics will appear on your screen.

    If the screen resolution keeps changing itself you may need to update the drivers of your graphic card after you have downloaded and installed the latest version, restart your outlook and see if this has fixed the problem.

    Why is my Outlook Inbox font so small?

    The default size of the font could be too small for you to read especially if you are using a high resolution, you can toggle the zoom on the message view by using the ribbon and then selecting the message body found on the message tab.

    Select the format group, clicking Zoom. now increase to the desired size by selecting the custom view

    Conclusion

    With your screen restored to its default zoom setting you should be able to browse your email account.

    If you are still experiencing problems with the Hotmail screen size or you are having any other problems with Microsoft Outlook, visit the support page here

    Microsoft also has a customer service number you can contact them here 0344 800 2400

  • BT Broadband Fluctuating Bandwidth: Fix Your Speed

    BT Broadband Fluctuating Bandwidth: Fix Your Speed

    The volume of information sent and received via your BT broadband connection can vary, fluctuating bandwidth can decrease and increase your download speed.

    British Telecom is one of the leading ISPs in the UK and offers some of the fastest and most competitive internet packages on the market with some options offering way over 100 Mbps customers can usually look forward to a stable fast bandwidth and consistent connection.

    From time to time like many internet service providers you may experience fluctuating bandwidth when surfing the web using your BT broadband, this is why we have created this simple guide to help locate the cause of your fluctuation and help you to secure a consistent, secure bandwidth when using your BT broadband.

    Why does my BT bandwidth fluctuate so much?

    When you have just had your BT broadband installed you may notice fluctuating bandwidth due to the stabilization period this process normally takes around 8 to 12 days and will result in a more consistent connection and bandwidth, as your connection reaches its maximum hertz frequency.

    Placement of your HUB and rooter can affect your BT bandwidth as the walls in your home can block the signal that you receive, applications, devices, and programs running in the background can also play a part in lowering your bandwidth as streaming sites and downloads taking place in another room of your home can decrease the amount of bandwidth available for you to use.

    During certain hours throughout the day you may notice a reduction in your bandwidth this can be due to a lot of people trying to access the internet all at once, this may be due to a huge sporting event or new release on a streaming service.

    Is BT throttling my broadband?

    BT does not restrict the speed of the services they provide so it is very unlikely that the decrease in your broadband bandwidth is due to BT themselves restricting the speed of your download or upload.

    Internet congestion can occur at peak times when many users connect at the same time, this could be the cause of your fluctuation and has nothing to do with BT throttling your service.

    If all of a sudden you notice your bandwidth slowdown check to see if a pattern is taking place at similar times throughout the day.

    (Did you know: BT trialed their first ever high-speed internet back in 1992 this was then made available commercially by Telewest in 2000)

    How to increase bt broadband bandwidth

    Moving your HUB or rooter to the center of the property and ensuring it is in an open space can help increase your bandwidth.

    If your BT broadband continues to fluctuate taking these steps could help to maximize your connection and increase your bandwidth.

    Step 1. Using an ethernet cable to directly link your device to the HUB is a great way of securing your maximum bandwidth as this does not require a signal to be sent via WiFi

    Step 2. Make sure to check that your firmware is up to date, an outdated version could be causing the fluctuation of your broadband bandwidth.

    You can simply update your firmware by using your BT app and checking for the latest version.

    Step 3. Is the router itself outdated? if you have been with BT for a long time chances are there may be a new router available, get in contact and ask them if there is a newer version that can be sent to you.

    Step 4. Reboot the BT HUB by simply holding the power button, once the lights turn off wait for 30 seconds before turning the HUB back on, when you turn the HUB back on wait for the Green light to become a solid Blue light as this displays that your HUB was able to successfully establish a connection.

    Step 5. Using an internet booster can help secure a faster connection especially if you are in a room that is located far away from the main BT hub, once installed it is likely that you will receive more bandwidth

    What is the fastest broadband service by BT

    BT’s super-fast service called full fibre is the company’s next generation rapid broadband.

    With download speeds of up to 900mbs and equally as fast upload speeds, having this service installed in your premises is especially good if you have multiple devices that require a connection.

    With no copper cables, it is by far the most reliable broadband solution from BT.

    Conclusion

    Your BT internet connection will take some time to establish itself after it has just been installed so be prepared to wait for around 10 days for an accurate reflection of the bandwidth, by following our steps in this guide we hope you have been able to maximize the bandwidth you receive through your BT broadband.

    BT themselves offer great assistance to their customers so we highly recommend contacting them if your broadband continues to fluctuate

    (Quiz Question: when did BT first trial their high-speed internet? Fill out our online form to submit your answer.

  • How To Fix A Black Screen On For Honor

    How To Fix A Black Screen On For Honor

    Seeing an unresponsive Black screen when you’re trying to play Ubisoft’s action multiplayer For honor may happen when you try launching the game client.

    If the crash has happened you will still be able to see the cursor however the game will no longer respond, if the screen remains inactive, unfortunately, this means you are experiencing the Black screen issue

    A crash followed by a Blank display can leave you with little to no choice but to restart your laptop or PC, with a few reasons behind this bug we have created this guide to help you look into what causes the Black screen error on For honor and provide you with all the information you need to fix it

    Why does For honor have a Black screen?

    Blank screen on for honor

    You will see a Black screen present itself on For honor if the program crashes when you launch the game, the application freezes and will not respond, you will also notice that there is no sound.

    Because there is no error code displayed on the screen it is unclear what bug is causing the glitch, the crash tends to happen when using Windows 10 so conflict with the operating system and the Steam DRM transition may be behind the blank display.

    (Did you know: For honor began development all the way back in 2012!)

    How To fix the Black screen on For honor

    Downloading the latest patch for For honor is a successful solution to fixing the Black screen bug, make sure you source the latest update patch from Ubisoft’s official website

    After installing the patch relaunch the game and check to see if this has fixed the blank screen if the game is still not responding try each of these steps below, once a step is completed restart your PC or laptop and relaunch the game and check to see if the game now loads successfully.

    Step 1. Locate the executable icon for your For honor this can normally be found in the installation folder right click and choose properties. Change the option to the compatibility tab and select settings for all of the users. You will now see a privilege level heading, simply left-click run the program as administrator, and then apply.

    Step 2. Drag and drop the “Forhonor” folder found in Uplay into the Steam common folder once you download using Steam it will automatically find the existing files.

    Step 3. reinstall the game in a different directory location on your hard drive

    You just need to move/copy the “ForHonor” folder in Uplay to steam/common folder and rename it to “For Honor”. Then download using steam so it will discover the already existing files.

    Step 4. Make sure that your Steam client is updated to the latest version

    For honor keeps crashing on Nvidia

    After playing For honor for around 20 minutes you may find that the application suddenly crashes, this can be caused by an outdated Nvidia graphics card driver, be sure to update your card to the latest version to fix this problem.

    Performance and playability can be optimized by making sure you have the correct hardware to run for Honor on its highest settings, here are the specification needed to enjoy the game.

    For Honor recommended specification

    We highly recommend ensuring you have the correct hardware and software to run For honor at its highest setting.

    OS – Operating system Windows 10 (64-bit versions only)
    Processor AMD Ryzen 5 1400 @3.2 GHz, Intel Core i5-7500 @3.4 GHz, or equivalent
    RAM 8 GB
    Video card AMD Radeon RX580 (4 GB), NVIDIA GeForce GTX 1060 (3 GB), or better
    Sound card DirectX 9.0c compatible sound card 
    Hard drive 90 GB available storage direct version 9.0c

    Conclusion

    Ubisoft is yet to release a statement on what is causing the Black screen glitch on for honor, hopefully, our five suggestions have helped fix your Black screen and you are able to enjoy this great game.

    Be sure to update the drivers on all of your applications the bug could be being caused because of outdated software or hardware.

    The developers of the game are always creating new content to ensure the game has fresh and enjoyable content ensuring you’re For honor game client is up to date is important to make sure you do not experience a crash caused by an outdated version.

    If you are still experiencing problems try contacting Ubisoft on their support page here

    Steam also offers great advice and may be able to help you to resolve this issue

    (Quiz Question: when did the development of For honor begin? Please send your answer by filling out our  online contact form)

  • Why Is TikTok Not Working On My Phone? Fix It Here

    Is opening TikTok part of your everyday routine? Are you unable to go past a few hours without scrolling through TikTok? If the answer is yes, you may get frustrated when it stops working and leaves you wondering why TikTok is not working on your phone.

    TikTok has become a global brand just a few years after its launch. Building upon the stepping stones of Musical.ly and other similar apps, the dub over app has perfected its formula. It is now sponsoring major events around the globe.

    Part of the reason why TikTok is so big is because of its large userbase that actively uses its app. For TikTok, it’s best you use their app now and always. So it hurts them as much as it hurts you when TikTok is not working on your phone.

    Is The TikTok App Temporarily Down?

    Not Working

    Applications like most software tend to have bugs and malfunction. When a significant enough problem arises, the app tends to go down. The going down may be done by TikTok themselves to solve the problem as they have done in the past. Sometimes the app goes down just before a new update because of some tech technicalities that were not going to go into.

    To check if the TikTok app has an outage, you can contact your friends to ask whether their TikTok mobile app is working or not. You can also search for comments online mentioning TikTok being down, so you know it’s a global issue. 

    Websites such as Downdetector and Servicesdown are usually up to date with the status of apps. You can check there as well. If the app is temporarily unavailable, there is not much you can do except wait and hope for a quick fix.

    Why is TikTok Not Working On My Phone?

    TikTok is not working can because of a lot of reasons. As it is such a broad topic, we need to list only the most probable causes. Those are:

    • App not updated
    • Cache
    • Network Error
    • Restricted in-country or region banned
    • Hardware issue
    • Wrong Settings
    • Permission Issue

    This list may seem long, but not to worry, as we will go through it quickly so you can easily identify it. 

    How To Get TikTok Not Working to Work on My Phone?

    TikTok Not

    Clear Multitasking And Restart Your Phone

    A minor bug may be what’s causing all these problems for you. Using multiple apps simultaneously can clog your RAM and causing you to think why TikTok is not working on my phone. The quickest way to fix this is by going over to your multitasking tab. 

    You can access this by double-tapping the home button/swiping up on your iPhone, or pressing the bottom left button on your Android device. Tap to clear all apps. Reopen your TikTok app, and you may get rid of why TikTok is not working on my phone issue.

    If clearing multitasking hasn’t helped you, you may restart your device. Restarting your device will clear your RAM and bring your device to refreshed state. Hopefully, your phone will work with the TikTok app.

    Update The TikTok App to Fix TikTok Not Working

    TikTok developers fix lots of issues and bugs every update. Normally, your TikTok app launches and works perfectly, but if your TikTok app is not updated, it can cause why TikTok is not working on my phone. This is because the TikToks server is now handling the updated TikTok app and may not support the older version of the app you currently have installed, so it’s best to update it to your respective app store and update it.

    If your app is on the latest version, continue to the next tip.

    Fix Internet Connection

    TikTok is an application that only works with an active internet connection. This is because it does not need offline functionality. Everything you do on TikTok, be it watching TikToks or making your own TikToks, is being handled on the internet.

    If your internet connection is weak or your phone has lost your internet connection, it can explain why TikTok is not working on my phone. To check if you have a valid internet connection, you can try opening any website like Google or Youtube on your phone’s browser. You can also do a speed to check if your internet is working, but it’s slow. 

    If you’re using your cellular data, then try to switch to Wi-Fi. Cellular data is prone to constant packet loss, which makes the network connection very inconsistent. This can lead to problems such as why TikTok is not working on your phone. Wi-Fi is much faster can consistent than mobile data, so you can use it to try and open the app.

    If you’re not getting enough speed on your Wi-Fi, then you need to contact your local internet service provider (ISP) for further assistance.

    Use A VPN

    vpn and fire stick

    TikTok is notorious for being banned in several countries despite its popularity and userbase. Countries such as India and others have banned TikTok over various concerns, such as security to cultural impact. So if you and your friends can’t access TikTok anymore, it’s likely that your country was geo-blocked by TikTok and you have been denied its access.

    But don’t worry, as there is a way to go around this ban. That is by the use of Virtual Private Networks (VPN). VPN allows you to access contact by pretending to use other countries’ internet. VPNs also provide security which is helpful in the case of TikTok, which is infamous for cyber security reasons.

    Final Thoughts

    Being stuck can be pretty annoying, and if you made it this far without finding a solution, don’t hesitate to get in touch with TikTok support. We hope we have helped fix your problem of why TikTok is not working on your phone.

    We also have solutions to other TikTok issues like TikTok Server Error: Here’s How To Resolve Errors With The Video App here.

  • Kik Keeps Saying Connecting: Fix Your Instant Messaging App

    If Kik keeps saying connecting, the main reason is due to an unstable internet connection. Due to the instant messaging service being an online app, it needs to continuously have a good network.

    An outdated Kik app or incorrect device settings are two other reasons why Kik will just keep saying connecting when you try and launch the app, or use its features.

    A quick reboot of your device, or a reinstallation can help eradicate this problem on your device.

    We have created this simple directory to guide you on why Kik keeps saying connecting, and what steps you can take to fix this error so you can get back to instant messaging, and meeting new people with the same interests as you.

    What is Kik used for?

    Kik keeps saying connecting
    Kik keeps saying connecting

    Kik is a free instant messaging app available to Android and Apple devices. The online service allows you to send direct messages or create group chats. Kik is just like WhatsApp or iMessage where you have access to different forms of media messages.

    What’s different with Kik, is that you can access public chats where you can speak to people you do not know. Open groups are available to connect people with similar interests through the instant messaging service.

    You can sign up for this chat platform with your email address and a password of your choice.

    Just like every other instant messaging service, it works over mobile data or a Wifi network. Because of this, users’ experience Kik keeps saying connecting.

    Why is my Kik stuck on connecting?

    Kik keeps saying connecting
    Kik keeps saying connecting

    Kik keeps saying connecting when it has not established a stable network to operate on. The online app needs to be connected to either a strong Wifi connection or adequate mobile data. If your internet is too slow for Kik to operate on your device, it will keep saying connecting.

    Other reasons why this issue will occur include;

    1. Date and time are incorrect

    Sometimes, if the date and time on your device are incorrect, it can interfere with the Kik connection to the server.

    The difference in information from both sides (your device and the server) will cause conflict when the app on your device attempts to process your request.

    2. Corrupted Kik file

    If the app’s file on your mobile device contains corrupt software, Kik may keep saying connecting because the contaminated software is blocking the program from working.

    If Kik was interrupted during a software update, this could be the reason for a corrupt file to be installed onto your device.

    3. Faulty Kik cache files

    Every time you open Kik on your device, cache files will store on your device. When these become too full or end up being faulty, it can cause the app to experience connection issues.

    4. Outdated app

    Depending on your device’s configuration, Kik should complete an automatic update when a new version of the app is released.

    If, however, there was a system glitch or you have not turned this setting on, an outdated Kik app can create performance issues.

    Related Posts:

    How to fix Kik stuck on connecting

    Kik keeps saying connecting
    Kik keeps saying connecting

    Refresh your internet connection to make sure your device can connect to the Kik server. You need to connect your app to a stable, strong network to stay online and for Kik to not get stuck on connecting. Restart your Wifi router by unplugging it for a few minutes.

    Once your device establishes a connection again, launch Kik and see it still keeps saying connecting. If it does, you can proceed with these additional methods;

    1. Check your date and time setting

    Check that the date and time on your device are correct. You may just need to refresh this information.

    Switch off ‘Set Automatically’ for a minute or two before you turn it back on.

    2. Reinstall the Kik app

    If the Kik app on your device contains corrupt data, you can uninstall and reinstall the program. This will get rid of contaminated files that can be the cause for Kik to keep saying connecting.

    After you uninstall Kik, restart your device before you reinstall it.

    3. Erase cache files

    It’s always good to clear out the accumulation of cache files on your device to free up space and get rid of any corrupt data.

    How to clear Kik cache on Android

    Settings > Manage Apps > Find Kik > Access Storage > Clear Data > Clear Cache

    How to clear Kik cache on iPhone

    You will need to uninstall your Kik app from your iPhone to erase the cache files.

    4. Update the Kik app

    Check if an update is available for Kik. You can complete this from your app store. If you can move forward with the upgrade, allow the installation to finish.

    Once you update the app, restart your mobile to refresh the connection with the latest app version.

    (Did you know; Kik has been installed over 2.5 million times from the Google Play store alone, with a 4.1 out of 5 ratings).

    Why are my messages not sending on Kik?

    Kik keeps saying connecting
    Kik keeps saying connecting

    Your messages will not send on Kik if the recipient is not connected to the internet. Your message will only get ‘delivered’ if the person you are sending the message to is in Wifi range, or on mobile data. If their Kik keeps saying connecting, it will stop your message from going through.

    Additional reasons why your messages won’t send on Kik are;

    • The Kik server is down
    • There’s been a system glitch
    • Cache files on your device are too full
    • The person has blocked you
    • Kik has been deleted

    Before you troubleshoot your device, check the Kik server status to confirm if the app is completely down. If it is, you will need to wait until the Kik technicians resolve the issue. Alternatively, you can use the following steps;

    • Restart your device
    • Remove the cache files
    • Follow up with the recipient

    The person you sent your message to may not be in an area that has adequate coverage for a network connection. When someone moves to a different location with a better signal. the status of your message will change to deliver.

    Conclusion

    We hope this guide has provided you with enough information to be able to fix your online messaging app from keep saying connecting, and that you understand why this issue has occurred, so you can prevent it from happening again in the future.

    If the problem persists, we suggest you contact Kik directly. You can submit a request where one of their team members will pick up your form and get back to you.

    (Quiz Question; how many times has Kik been downloaded from the Google Play store?).

    If you want to submit your answer to us, complete our online form. You can include any questions or feedback you may have.