Are you currently wondering why your Apple TV won’t work on your Chrome device?

Is your Apple TV not working on your Chrome because it is lagging, showing up as a black screen, or just freezing when you are trying to watch content?

What could be the reason for Apple TV not working on Chrome? Are you dealing with this problem on your PC, smart TV, or Android device?

We have created this simple guide for you, to help you understand why this issue is occurring, and what you can do to get your Apple TV back to functioning as it should be.

Why does Apple TV not work on Chrome

Two boys watching TV

Apple TV won’t work on Chrome

When you want to watch content on Apple TV via Chrome, you need to ensure your Apple TV app is working without any glitches as well as your Chrome browser.

If one of the two is malfunctioning, your Apple TV will not stream successfully. Third-party factors also come into play, for example, your internet connection.

So why won’t your Apple TV play?

Apple TV cannot control other platforms, which is why there can be issues when you are trying to watch content via Chrome.

Reason 1. Ad blockers enabled

Your Chrome browser may not be allowing Apple TV to function normally if you have Ad blockers enabled in your browser settings.

Although enabling ad blockers is supposed to make the web pages you search for load faster and perform better, it can also prohibit pages from downloading successfully as they block content from your browser.

Reason 2. Internet connection

If your internet is playing up, giving you an intermittent connection, or is not constantly fast enough, this will interfere with Apple TV being able to work effectively.

Apple TV requires at least 25Mbps to watch content in 4K.

Playing Apple TV in the latest Google Chrome version, will automatically try and stream videos in 1080p (High Definition). If your internet is not stable enough to process that image quality, it will result in your Apple TV glitching.

Reason 3. Outdated software

Apple TV needs the latest version of Chrome to be able to stream its content with the required resolution.

If your Chrome browser cannot support the necessary requirement, problems will occur.

Your Apple TV should also be on the latest version, as well as your device’s operating system.

Reason 4. Server issues

If Apple TV is experiencing issues with its server, this will cause the app to not be able to get a clear connection to access the content on Apple TV.

You can check the server status of Appl TV by using this link.

If this page confirms there have been reported problems with Apple TV, you will need to wait until they fix the problem. The server may be down due to planned maintenance, or there has been a sporadic outage.

What does Apple TV not working on Chrome look like?

If your Apple TV is not working via your Chrome, it can appear in many different forms;

  • Getting kicked out of your program during streaming
  • Black screen
  • The video does not load
  • Trailers work but the program does not
  • Lagging and freezing issues

How to fix Apple TV on Chrome

Ads on device

How to fix Apple TV through Chrome

You can get your Apple TV app working on Chrome by completing one or few of these troubleshooting fixes;

Fix 1. Disable Adblocker

With enabled ad blockers being a reason for Apple TV to not work via Chrome disabling them will allow the content to be downloaded without being restricted.

How to disable adblocker on Chrome?

On computer

Step 1. In Chrome, click on the 3 vertical dots at the top right

Step 2. Select ‘Settings’

Step 3. Choose ‘Privacy and Security’ and then ‘Site Settings’

Step 4. Select ‘Additional Content Settings’ followed by ‘Ads’

You will now be able to turn the Adblocker off.

On Android

Step 1. Go into your Chrome

Step 2. Click on the 3 vertical dots

Step 3. Select ‘Site Settings’

Step 4. By ‘Ads’ click on the ‘down arrow’

Step 5. Change it to ‘Allowed’

The adblocker will not be disabled.

Fix 2. Update software

Making sure your Chrome browser is on the latest version will ensure it is compatible with accessing Apple TV.

Step 1. On Google Chrome, click on the 3 dots at the top right

Step 2. Select ‘Help’ and then ‘About Google Chrome’

It will now check for updates. If there is an update available, click on this so it can override your current Chrome browser version.

Once the update has been completed, restart your browser to refresh its data and access Apple TV again.

Fix 3. Contact Apple

The worst-case scenario would be that there is an issue with your Apple TV that needs to be looked at from Apple support directly.

They would be able to provide you with insightful information and should know exactly what may be the issue with your Apple TV.

You can contact them here which allows you to chat with them online, or speak to someone directly over the phone.

Fix 4. Change device

You may be trying to access Apple TV on a device that does not support the app, even if you do have a functioning Google Chrome Browser.

Changing your device to access Apple TV can allow the app to work successfully.

You can check here to see which devices are compatible with Apple TV.


Apple TV is becoming widely popular with their Apple TV store, Apple TV Plus, and their original Apple TV channels, all of which are now available not only on iOS. Apple TV even provides free content for users to enjoy, as well as programs and movies that need to be purchased.

With Apple becoming that advanced, one would not expect to experience issues such as Apple TV not working on Chrome.

We hope this guide has helped you make sense of why your Apple TV was not working on Chrome, and that you were able to fix this issue with our 4 easy fixes.

If you are an Apple user for other devices, Apple has a great support page that you can make use of.