Are you stuck on an “Amazon Fire Stick sound out of sync” error while trying to stream your favorite TV series? There could be many reasons for this. However, the usual culprit is a minor glitch in the media. Even though it is a hiccup in your entertainment routine, it is pretty simple to resolve.
While the Amazon Fire Stick is a small device, the size of a USB, it is pretty impressive. This device can instantly transform any TV into a smart TV. All you need is a TV with an HDMI port, a Fire Stick cable and remote and a good internet connection. And boom! You have access to all your favorite streaming platforms.
While this portable device has undoubtedly made our entertainment routine more interesting, it does come with its fair share of issues. A common issue is that of Amazon Fire Stick out of sync. Before we move on to resolve this issue, let us talk about why this error occurs.
Why is My Amazon Fire Stick Sound Out of Sync?
Audio delays in your Fire Stick can occur due to glitches in your TV’s media, the streaming platform apps you are using, or in the streaming service itself.
While these are the most common reasons, the “Amazon Fire Stick sound out of sync” error has also been attributed to the device’s Dolby Digital setting. This digital audio coding technique enhances interactive media such as video games or video streaming. You can integrate Dolby Digital into your Fire Stick.
This technique could be a probable cause of your audio being out of sync. Other reasons include apps that need updating and an outmoded Fire Stick operating System. Moreover, according to experts at BBC, using a TV USB port in order to power your device can decrease frame rates. This could adversely affect your audio sync issues.
How Do I Fix the Audio Sync on My Fire Stick?
Check out some ways you can resolve the issue of your Amazon Fire Stick sound out of sync. We suggest following these solutions in the order provided. This way, you can ensure that you start with the most obvious solution and then go on to the last resort.
Use the Lip Tuning Feature
This feature is only available for newer models. Through the Lip Tuning feature, you can align the sound effect and dialogue to the video you are watching on your Fire TV. Here are the steps you should be taking to do this:
Step 1: From the home screen, navigate to Settings
Step 2: Click on the Display and Sounds tab
Step 3: Next, search for and select Audio
Step 4: You will see a few options in the Audio tab. Click AV (Lip Syncing) in Tuning.
Even though this works for many people, you need to ensure that your Fire Stick operating system is up to date. Moreover, if you have an outdated fire stick model, this feature may not be available to you. If this tip didn’t help resolve your issue, then keep reading.
Enable Stereo on Your Fire Stick
Step 1: From your smart TV’s home screen, navigate to Settings. This s situated on the top-right corner of your screen.
Step 2: Go to Display and Sounds
Step 3: Click on Audio
Step 4: Click on the Surround Sound option from the Audio tab.
Step 5: Click the Best Available to disable it. Next, click on Stereo to enable it.
Step 6: Turn off the dialogue enhancer and the volume leveler.
Step 7: Go to Settings> Applications> Manage Installed Applications> Problematic App > Clear Cache
Step 8: Click on My Fire Stick from the Settings menu. Next, find and click the Restart option.
Turn Off Dolby Digital
You can enhance significantly the quality of your device’s audio by simply enabling the Dolby feature. However, some compliant reports indicate that this feature can also disrupt the sync between your audio and display. Thus take the following steps to disable this feature on your Fire Stick:
- Access Settings from your home screen
- Navigate to the Display and Sounds tab and select “Audio from the Next Screen.”
- Click Surround Sound
- Choose Dolby Digital Output
- Switch the Dolby Digital Plus Value to “off.
Update Your Firestick
Another reason you are running into the “Amazon Fire Stick sound out of sync” error is that your device’s operating system is outdated. If this is the case, you might find it helpful to download and install the latest version of the Fire Stick operating system. This is known to remedy many issues your device is facing, including audio problems.
To do this, all you need to do is head to Settings from your home screen and navigate to My Fire TV. Lastly, hit Install Update.
Force Stop the Fire Stick App
Sometimes this Amazon Fire Stick sound out of sync” error comes up when you are using pacific apps. To avoid this issue, try force-stopping the app that’s having issues. Follow these steps to force stop your Fire Stick app.
Step 1: Use your home screen to access the Fire Stick’s Settings
Step 2: Go to Applications and then click Manage Installed Applications
Step 3: Select the app that gives you problems and tap Force Stop.
The Fire Stick has quickly become an essential part of a smart home. Thanks to it, you have a number of streaming platforms all in one place. However, just like with any other piece of technology, the Fire Stick can run into errors.
We hope you found this guide to be informative. We highly recommend you start your journey towards resolving the issue by following the chronology we have listed. If you find that the problem still persists, then contact Amazon customer support. If you are having other issues with your Amazon Fire Stick, check out some of our other guides.