When 5G came about, Samsung had the very first mobile that could pick up the network.
Although the latest Samsung phones are fully equipped for 5G, you may still encounter an error with your 5G not working, specifically 5G not working Samsung.
We have created this easy-to-read guide for you to follow, so you can get your 5G up and running again without having to contact Samsung’s customer service.
Why won’t my phone pick up 5G?
5G Not Working Samsung
5G stands for ‘Fifth Generation’ which is the latest mobile network that mobile phones are using to gain access to the internet.
Your mobile device may not be picking up 5G for a few possible reasons;
- Your data plan with your network provider may not have included 5G
- If you kept your old sim, it may not be 5G compatible
- You need to manually activate your 5G network on your phone
- You are out of a 5G coverage zone area
- If you are in a building, it may be well insulated, blocking adequate signal
External factors like bad weather conditions, well-insulated building materials, and how far you are to a cell tower all come into play when connecting to a 5G network.
Which Samsung mobile supports 5G
To ensure you have a 5G capable Samsung mobile, here is a list of all the Samsungs that can support the 5G network;
- Galaxy Z Fold 2 5G
- Galaxy Note 20 5G
- Galaxy Note 20 Ultra 5G
- Galaxy Z Flip 5G
- Samsung Galaxy S20 Ultra 5G
- Samsung Galaxy S20+ 5G
- Samsung Galaxy S20 5G
- Samsung Galaxy S20 UW
- Samsung Galaxy Note 10 5G
- Samsung Galaxy Note 10+ 5G
- Samsung Galaxy S10 5G
- Samsung Galaxy Fold 5G
- Samsung Galaxy A90 5G
- Samsung Galaxy A71 5G
- Samsung Galaxy A51 5G
- Galaxy M32 5G
- Galaxy A52s 5G
- Galaxy Z Fold3 5G
- Galaxy Z Flip3 5G
- Samsung Galaxy A22 5G
- Samsung Galaxy F52 5G
- Samsung Galaxy M42 5G
- Samsung Galaxy Quantum 2
- Samsung Galaxy A52 5G
- Samsung Galaxy S21 5G
- Samsung Galaxy S21+ 5G
- Samsung Galaxy S21 Ultra 5G
- Samsung Galaxy A32 5G
- Samsung Galaxy S20 FE 5G
- Samsung Galaxy A42 5G
- Galaxy Z Fold 2 5G
- Galaxy Note 20 5G
- Galaxy Note 20 Ultra 5G
- Galaxy Z Flip 5G
- Samsung Galaxy S20 Ultra 5G
- Samsung Galaxy S20+ 5G
- Samsung Galaxy S20 5G
- Samsung Galaxy S20 UW
- Samsung Galaxy Note 10 5G
- Samsung Galaxy Note 10+ 5G
- Samsung Galaxy S10 5G
- Samsung Galaxy Fold 5G
- Samsung Galaxy A90 5G
- Samsung Galaxy A71 5G
- Samsung Galaxy A51 5G
How Do I Turn on my 5G on My Samsung
5G Not Working Samsung
With Samsung, most of the time you can change between 3G, 4G, and 5G if your network allows you to.
Most of the latest Samsung models support 5G, so if you have one of the older models, you may not have the option to turn your 5G on.
Turning on 5G on your Samsung is a simple task to complete, and will only take you a minute or two;
Step 1. Go to ‘Settings’ from your home screen
Step 2. Choose ‘Connections’
Step 3. Click on ‘Mobile Networks’
Step 4. Choose ‘Network Mode’
Step 5. You can now select 5G
Note, If you have a dual sim, 5G won’t be able to connect to both of the SIMs, you will have to turn one of them off.
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Why is 5G not Working on my Samsung S21
Photo by Anh Nhat on Unsplash
One of the most sought-after Samsung phones is their Samsung S21 series, which includes the S21, S21 Plus, and S21 Ultra.
This series automatically get access to the 5G network, however, there can be an occasion where your 5G is not connecting properly.
We have compiled a few fixes for you, for when the time comes that your 5G is not working on your Samsung S21;
Fix 1. Check your network provider supports 5G
Although the Samsung S21 series can support 5G, it does not mean you are with a provider that offers 5G.
Step 1. Go into your mobile settings and check if 5G is enabled
Step 2. Check if your area has coverage for 5G by using this link.
Step 3. Contact your network provider if you should be getting 5G
You should now be connected.
Fix 2. Check what sim slot your sim is placed in
Sometimes, if you have your sim in the second slot and not the first, it can decrease the performance of your mobile device
Step 1. Switch your phone off
Step 2. Open up your sim slots, and check to see where your sim is located
Step 3. If your sim is in the second slot, move it so it’s in the first slot
Step 4. Switch your phone back on
Your mobile should now be able to connect and perform better.
Fix 3. Reset network settings
Resetting your network settings will get rid of everything that has been previously set, which will allow you to start fresh;
Step 1. Go into your ‘Settings’
Step 2. Click on ‘General’
Step 3. Find the ‘Reset’ button and choose this
Step 4. Select ‘Reset Network Settings’
Step 5. It may ask you for your passcode
Step 6. Confirm you want to reset your network settings
Your network settings have now been reset.
Fix 4. Disable power-saving mode
You may have put your mobile device into power-saving mode to save battery usage.
5G consumes quite a bit of battery life, so it will not be able to connect properly in power-saving mode.
Step 1. Go to your ‘Settings’
Step 2. Find ‘Power Saving Mode’
Step 3. Click on this to turn it off
Power-saving mode will now be switched off, and your 5G will be able to connect properly.
Fix 5. Update your phone’s software
Updating your phone’s software will get rid of any current bugs and malfunctions that are interfering with your network and its 5G performance.
Step 1. Go into your ‘Settings’
Step 2. Select ‘Software Update’
Step 3. Choose ‘Download and install’ if it is available
Your software on your device will now be up to date.
Fix 6. Reset your phone back to factory settings
If you decide you want to reset your Samsung S21 series mobile to fix 5G not working Samsung, remember that this will wipe everything off your phone.
Follow this link to back-up your data before completing the factory reset.
Step 1. Go into your ‘Settings’
Step 2. Select ‘General Management’
Step 3. Choose ‘Reset’
Step 4. There will be an option for you to select ‘Factory Data Reset’
Step 5. Click on ‘Reset’
Step 6. Input your pin
Step 7. Confirm the reset
Resetting your mobile to its factory settings is now complete.
Conclusion
Samsung is known for its premium phones, featuring high-definition screen displays and premium megapixels for their cameras.
With Samsung keeping up to date with the fast pace of technology continuously improving, they ensure their phones support 5G to provide optimal usage.
Even though Samsung mobiles are so high-end, it doesn’t stop them from experiencing issues.
We hope this guide has given you enough fixes for you to be able to get your 5G back to working on your Samsung without any more delay
